Trouble with animation playing correctly

I am using Captivate 5 and Flash CS5 to create a video tutorial. I have created a few animations in Flash and imported them into Captivate without any problems; however, the last couple of animations that I have tried to import are not playing correctly. I did not change any of the settings from the first couple of animations. I am using .swf files when importing to Captivate and both the Flash file and the Captivate file are set for Action Script 3.
The animation I'm currently working with is a simple animation of text that I have animated to stretch up and to the left then up and to the right. When I import it to Captivate there are two copies of the text: One that remains motionless and a second that animates. The other animation had a similar issue. It was basically images flying onto the screen, but when I imported it to Captivate the images doubled up and the animation was scattered and choppy.
I would sincerely appreciate any suggestions for how to address the issue.
~Angela

Hi Angela,
We'll have to take a look at the animations. Can you share the animations with us? Please upload it on a file share like  acrobat.com, and mail me the link 'shameer at adobe dot com'.
-Shameer

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