Trouble with App World!! :(

hi all, bascially whem i attempt to download apps through the App store, it tell me to log in with my blackberry ID which i do amd it then takes me to a white page with my account details on and i cant go any further... i return to the featured view and click download but the same thing happens! so i cant download/update anything.
any help will be muchly appreciated

In many cases the BlackBerry ID has not been created successfully and therefore will not let you past that screen.... go to www.blackberry.com/blackberryid and try to create a new BlackBerry ID , and then log in from the device.
Still others have been sucessful by editing to allow ALL permissions for App World.
* Go to Options/Settings > Advanced Options > Applications, (you will see your list of all your apps on your BlackBerry)
* Sroll down to BlackBerry App World, > Click the Menu key > Edit Permissions, and change everything to allow and save it.
Now go back to your App World login and see if it works.
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Similar Messages

Help with App-World PLEASE

I bought a second-hand Blackberry Curve 8520 today, and called my provider, Virgin asking them if they could help with App-World, they left me on hold for nearly 30 minutes so I hung up. I have got my BBM sorted, but when I try to use the App World it says that it is having trouble connecting to the Blackberry App World Server and that I should verify my network connections. I have no idea what this means and really need help.
Thank you

Sorted it now

I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state.

I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps. This started shortly after going to iOS 5 but I am not certain if that is related. All updates that I try now are stuck in "waiting". I also tried removing the apps and then installing via iTunes desktop sync with no improvement. The only thing that I have not tried so far is a restore to a prior iPhone backup. I have not been able to find anything to indciate what the updates on waiting on. There is plenty of space on the iPhone (16gb available). Any suggestions on what to try next?

Hello there, Missy.
First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Problems with APP World

Just got back into the Curve from a WM phone and I forgot how easy this phone is to use!!! Having a problem with App world though. I;m receiving an error message stating I'm unable to connect to the server. Anyone have any suggestions on how to rectify the problem? I'm sure it's a super easy fix and I'm just missing it online somewhere. Thanks!

Here's a few steps I've recommended that have worked for some...
There have been some issues with the AppWorld services lately...most are reported to be cleared up. Please try again. Also, please try removing and re-installing AppWorld...some have reported that to be helpful. In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.
Also please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
In addition, you can try this sequence:
1) Remove AppWorld from your BB (Homescreen > Options > Advanced Options > Applications) -- if it requests that you reboot the BB, do so.
2) Do a Batt-Pull reboot as described above.
3) Get a new link and install a fresh copy of AppWorld
http://na.blackberry.com/eng/services/appworld/download.jsp#tab_tab_download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT4623 Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update?

Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update? I go to install an app. I hit install and nothing happens. About a minute later it asks me for my password and then it does nothing. The install button goes back to saying install. However the app shows up in my installed list and in cloud but no app installed.

OK - I found a helpful post - closed app store app and under Settings/General/Date and Time I reset the date and time by switching off "Set Automatically" and then switching it on again. Went back to App Store, launched it and Updatesseems to be working again.
Go figure? Logical, No!

Help with app world

Hi am wondering if anyone could help me , I had a bb 8520 before I got my bb 9320 and I had bought themes on my 8520 , I have looked on bb app world and I can get them for my bb 9320 but I have set up a diffrent email adress to the one that was on my 8520 , is there anyway I can access my old email through bb app world so I can download the themes I had paid for and purchased on my bb 8520 , I went to the themes a was wanting tried to puschase them and put in my old email adress but it says to enter the email adress which is linked to my bb app world could someone pls help me with this !

Hello,
AppWorld records, including purchases, remain attached to the BB ID. Hence, you must use the same BB ID on the new device in order to transfer the apps to the new device. But, since you are already in a position where you've created a new BB ID, you must abandon that and shift this BB over to your old BB ID. To do so, refer:
KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
The resolution is indeed drastic, so please be sure you have a good backup from which to restore after completing the WIPE. Hopefully, your new BB ID has no records you need to retain (e.g., new purchases) as there is no automated way to merge two BB ID accounts.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Sync problem with app world

Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
Synchronisierungsproblem
Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
Sync problem
You have a problem with the connection to BlackBerry App World. Please try later again.
So what is wrong? Somebody knows this problem??

Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
Synchronisierungsproblem
Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
Sync problem
You have a problem with the connection to BlackBerry App World. Please try later again.
So what is wrong? Somebody knows this problem??

Problem with App World 4.0.55

I have just upgraded App World to version 4.0.55, and now it is not working...
I can see the icon, but selecting it doesn't appear to do anything. Holding the BB button shows the App World icon (as an application that is already running), and this is the case even immediately after a reboot. Selecting the running app just returns me to the home screen.
I have completely uninstalled / rebooted / reinstalled twice now, with the same result.
Any suggestions on how I might resolve this?

This is a suggestion for bb_kevin to try.
Action 1:
Please, start DTM 7.1, connect your phone, wait for the ‘sync all’ message, click on’ Applications’, wait for the ‘apps loading’ to stop, and check if you see a ‘red star’ on the top line and maybe at the bottom a message which says: ‘OSx.0.0…………Update’.
Also verify (scroll up/dn) in the list that AW 4.0.0.55 is installed (important).
Action 2:
If yes, go back to the hone screen of DYM 7.1 and make a full back up of your phone. Disconnect your phone and try 2 more reboots (either pull the battery for a few seconds or press ‘alt key, right shift key, and del key for 3 sec. all simultaneously if you have a keyboard).
Action 3:
Is the AW icon now working? If not check for the ‘red star’ again. If it still there you have to make a decision. You can go back to your present or default AW version and wait for a better version to come along or clean/update your current software to get rid off this icon issue via Action 4.
Action 4:
If you see on the bottom of the ‘Applications’ window still the ‘Update’ message click the ‘Apply’ button beside it. What will happen? This procedure stores your phone’s setting and PIM and email data and all your apps, then it erases all data, then it reinstalls your current OS software, and then reloads all the above stored data. One has to wait about 30 minutes till one get the ‘update complete’ message and then spend about another 10 minutes or so to follow all the prompts and reboots to get the phone back onto the network. Most of your third party apps will be back; other ones you need to reinstall later.
Action 5:
If you decided to ‘update’ your current software, disconnect your phone after you got the ‘update complete’ message and follow the prompts. Since this method reinstalls your current OS it will take about 10 minutes before you get an email from your phone company saying: Your handheld has been registered with the wireless network.
Wait for this message, because if you start your AW icon to early you will not be able to update your BB ID. I you did you will see a message like: Sorry, the software update server is unavailable. Please, try again. (RIM means, after you are back on your carriers network). Also, make sure your phone's radio is turned on after disconnecting from the PC.
Summary:
The above actions worked for my Torch 9800 running currently bundle 3049 and app platform version 6.6.0.246. I also experienced other issues in trying to install AW v.3.1.x.x and v. 4.0.0.x like:
missing AW icon to launch the app
Uncaught exception java.lang.Error
App World requires the latest version of BlackBerry ID.
Sorry, the software update server is unavailable. Please, try again
BlackBerry Identity installation failed. Please try again later. (80002)
If you don’t see a ‘red star’ on the first line of your apps list but are stuck on one of the above listed AW v.55 issues let me know in a response to this thread and I will suggest another way of doing an update avoiding the 'wipe way' of reinstalling the current OS.
Tip:
I deleted my PayPal app before I did the ‘Update’. I reinstalled the PayPal app after v.55 was running and had no issues with this app so far.
I hope this is not too much writing but these issues and errors are in RIM’s court for quite some time and
this method worked best for my phone. Maybe, for yours too. Good luck.

Sudden trouble with Apps/Mail/Notifications

Hello everyone, I was hoping you guys might know whats up with my Touch 5 and why it's acting weird. I've had it for a about a year now and never had any real problems with it until now. Also, I'm not particularly tech-savvy, so if these problems sound like part of a more obvious problem, let me know because I probably haven't thought of it.
Anyways, I'm having trouble with a couple of apps (Facebook and Text+), as well as the standard email app. When I open them, all I get is a sort of blank page in the style of each app (Facebook has a blue bar at the top with a blank page, text+ is just green, etc). Sometimes the apps crash and return me to my home screen, sometimes they just stay locked in that sort of "loading screen" until I exit via the home button. I thought I'd delete/re-download the apps, but when I press the "X" on the app icon, the apps just continue to shake and I can't get them to stop. The power/home buttons do nothing, I can't swipe the screen, nothing. Eventually it just goes black for a second and then reboots on the lock screen without deleting the app (so back to square one, basically). I also tried to figure it out in the app/mail area of the settings, but clicking either app/mail in the settings just makes it lock up again until I press the home button, so that's another dead end.
The other problem I've noticed over the past day is that my notifications haven't been working as well in the apps that DO work, like twitter/KIK/snapchat. They still come through when the iPod is in sleep mode, but they usually take a minute to actually appear in the app (particularly twitter). I didn't know if this could be related to the problems I mentioned above.
So that's it. I'm open to any sort of help you may be able to offer. I can deal without Facebook and Text+ for a while, but the Email thing is troubling, and I'm worried that this is just the start of a bigger problem of some kind. Anyways, thanks in advance for any help, I look forward to your suggestions.

How can it be a bug, when you use the test button it works?
Have you got the [email protected] in the schedule for the user?

Login problems with app world. Error ID: 30207

Hello,
Every time I try to access my world or download an app in blackberry app world I get the following error message:
There is an issue with the current session.
Please login to continue.
(Error Id: 30702)
I have tried battery pulls. I have tried restoring earlier backups. I have tried reinstalling app world. I don't know what else to do. I tried calling my service provider but they told me they can't do anything and I should just make a new ID, but I would like to avoid doing that.
Also, when I go to Device->Blackberry ID; I get the following message "Unable to update your BlackBerry ID account information" I don't know what to do about this problem. Someone please help me.

I'm getting a message saying app world is not available in my country (canada).

Problem With App World and E-mail

First of all, hello to you all and congratulations on the fantastic community you guys have here.
Now on to my questions.
I got my Curve 8900 in June and immediately tried to download the BB AppWorld because it sounded pretty cool. However, it wouldn`t let me do so because it said my device wasn`t compatible with the AppWorld software. Granted, I only tried this from my computer, never from the BB. Well, in late July, I had to hop on a plane to South America, where I`ve been since then and will be until January. I installed the BB Software on my notebook at that point and once again, tried to install the AppWorld software. The message then changed to "Your device doesn`t meet the system requirements for the AppWorld software" or something along those lines. I have the latest Device Software, Desktop Software V. 4.7. I tried looking for answers on the RIM/Blackberry website, but found nothing (however, I feel I should mention that I gave up after the first 5-10 relevant hits on my searches), and I still want to have the AppWorld Software so I can use the Facebook App, perhaps a map application, and perhaps more of the plethora of apps I`m sure Blackberries have available to them.
Second question. I`ve looked at trying to set up my phone with my e-mail account, but every time I`ve done so, I get one option; "Set up using Blackberry Enterprise Server". I am an individual who likes his Blackberry. I do not use it for business purposes, I do not want to buy the rights to use the Enterprise Server, I do not want go through any more complex hoops just to get my Hotmail inbox on my phone. Help, please!

Hi,
Try downloading App World directly onto the Blackberry by the Blackberry, and not via your Desktop / Laptop computer.
On the Blackberry go to the Main Menu and then select the downloads folder to see if you already have App World in there ( The round Blackberry icon ).
If not, open the Blackberry Internet Browser and go to : www.blackberry.com/appworld/download
Follow the instructions there and you should be sorted
Sorry, I don't have an answer to your E-Mail question, maybe someone else will be able to help.
If you found my answer ( or anyone else's ) to be helpful, don't forget to click the Kudos button !

Trouble with App Folder

Hi, i've got some trouble with my app folder on my macbook pro mid-2012. The app folder doesn't seem to be recognized as the App Folder. In the dock the icon of the folder is just a ordinary blue folder (without the "A" symbol on it). And it's exactly the same in the sidebar in the Finder, it's not the "A" but a standard folder icon. But the thing is that the Launchpad doesn't recognize the App Folder anymore. If i add an app in the folder, it doesn't show up in the Launchpad. Same if i delete an app, it doesn't disappear in the Launchpad.
Everything worked great when i bought the mac. And few months after, without any reason, it started messing around.
I was using OS X Lion at this time, and with every updates, it didn't get better. I'm now running OS X Yosemite Beta and the problem fixed by itself when i updated from Yosemite Beta 1 to Beta 2. But it went back after a reboot.
I don't know if i'm clear enough but if someone knows how to bring back the original behavior of the App Folder it would be awesome.
PS: sorry for my english i'm french

Did you try the disk utility? :
Using Disk Utility to verify or repair disks
By the way, you should post this in the Yosemite Beta forums...

Troubles with App Module and Data Model

Hi All!
I have trouble with inserting new record in vo.
My situation is next:
I have AM with two instances of one VO. One instance I use to perform search and second to insert new records.
How I can understend if I create instances in AM by giving different aliases to the same VO, they must be independent. Yes or not?
My problems happens when I deploy app to OAS in local mode. App is stateless.
When I try to insert new record I always get one from next situation:
1. PK = 1. This attribute is generated by trigger and sequense on server. Update after insert in EO is on.
2. **** Updating Attribute: CustSid Value is -******
Application Error
Return
Error Message: JBO-26030: Failed to lock the record, another user holds the lock.
Seems like update not insert!
After that I can't edit first record in first VO.
3. Time by time I get another messages
When I run this app in JD debugger all is working fine!
By the way - this page apper in frame.
When I try it without frame all works fine On OAS too.
I think it's problem with AM state. Isn't it?
Any help will be appreciated!
Mike

In principle, there are only one way to do my task!? I can add LVAIKolekcijaDati via APasesDati as instance and move APasesDati child elements under that. Am I right? And if my jspx page is created from APasesDati instance and now I want to use my new - LVAIKolekcijaDati via APasesDati then I need to reecreate my jspx page from begining, or I can change something in my jspx page or somewhere else something that way I do not to recreate my jspx page and use LVAIKolekcijaDati via APasesDati in my page?
Best regards, Debuger!

Identity Error with App World

This Error is very common in South Africa but hopefully someone has come up with an answer now , I got the latest version of BB app world then out of no-where my contacts began deleting themselves, so I wiped everything including operating system and readded a newer version .681 and now I cant log into my appworld without it asking for the identity update .. I press YES and it brings up the Question again asking for the Identity update I press YES again then it shows the error and kicks me out , I have downloaded the older version but now it says "To continue using Appworld you must upgrade" ..
Its hopeless wow ..

What OS are you running? All you said was .681, which is merely the 4th octet, with the first two octets telling you which section of that KB you should be following. The instructions you quoted have only to do with OS 5...
This KB may well also apply:
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
There likely are others as well...you can search the public KBs to find if something exactly matches your circumstances...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Has anyone else had trouble with apps not updating when you update through the app store?

I'm having trouble with GSN Games app not updating, even though the app store says that it's the most updated version. Has anyone else experienced this? My mother's app updated just fine with all the new features and games within the app, but mine didn't update the same. We both have ipad2 running on ios 7.0.06. I can't figure this out. New games were added to the app that I'd like to play, but can't because of this.
Any suggestions before I contact the app developer?
Thanks so much for you help.

I frequently get my connection is to slow for play.
Tap Settings / General / Reset / Reset Network Settings.
Restart your iPhone.
Try again.

Trouble with App World!! :(

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