Trouble with Apple ID for iCloud, iMessage on 2 iPads, etc.

When my sister and I got our iPad 2's, a few years ago, we set up an iCloud account along with my own iTunes account that I've had for several years. Around May 2012, I decided to update my iTunes account information and since then, everything has been downhill. I was unable to access my iTunes account and ended up having to create a new one. I emailed and spoke with an Apple representative, but the issue was never resolved. I've talked with people numerous times about the issue, but nothing ever came of it. As of recently, I've been unable to access my new iCloud account and tonight I reset the password. Now, both my sister and I are unable to access the iCloud account and our iMessage accounts. I have no idea what to do and I'm at a loss for who to speak with about my problems. If anyone has any information or advice, I'd be grateful to hear of it.
Thanks,
K Herbert

Having multiple apple accounts is a pain for most people. My suggestion is to organize them if you can and then for simplicity sake to setup the same password. Now that is the theory - life is a bit more complex. You need to sit down. Write down what your apple ids are and attempt to reset your passwords for all of them. Ironically system that setup by Apple gives you more flexibility than people from Apple support have.
Passwords can be reset at appleid.apple.com - if you succeed write them down and check if they work.
If you don't try to get someone to help you and if that someone failed - call Apple - do not expect miracles(they are just as human as you, but know nothing about your situation) and be prepared to prove that you are the owner of
the accounts in question.

Similar Messages

Trouble with Apple ID and iCloud's "Back to My Mac"

Hi,
I just upgraded to Mountain Lion. The first time I turn my Mac on, the System Preferences window opens on iCloud preferences. Everything seems sormal, except that the "Back to My Mac" option can't be activated because it asks me my password.
The problem is that it asks me to enter the Apple ID password for an older Apple ID email instead of my current Apple ID email
Some background: I used to have ([email protected]) as my Apple ID, but changed it to ([email protected]) some time ago. Back to My Mac is asking me the password for the oldemail@email Apple ID, which should not exist anymore
I tried the "forgot" option, but no email is sent to neither [email protected] nor [email protected] and if i try the "answer security question", I enter my birth date, but it says its doesnt match te records...
Thanks for your help!

Mr. Craig Sween replied with an answer to this question.
https://discussions.apple.com/message/16359198#16359198
iCloud is not what I was hoping it would be.
Disappointed is an understatement.
FSCK THIS.

How come every time I change my password for iCloud, iMessage, Apple, it either messes up on my Mac or iPhone.

How come every time I change my password for iCloud, iMessage, Apple, it either messes up on my Mac or iPhone.

I'm not sure what you mean by "messes up", but the most common reason to have trouble with one device after changing the password from another is that you have to actually go around to all of your devices and change the saved password for your Apple ID on each one if you change it on one of them, they don't update automatically. If you change the password and don't change it on your devices, then they don't know the password has changed until you try to use them.

How do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages

how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?

See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases".

I created a new Apple ID for iCloud on my iPhone, but I can't seem to find a way to "sign out" or "log out" of that Apple ID (for iCloud) to sign in with another Apple ID. The only account login I could change was the Store. How do I "log out"

I created a new Apple ID for iCloud on my iPhone, but I can't seem to find a way to "sign out" or "log out" of that Apple ID (for iCloud) to sign in with another Apple ID. The only account login I could change was the Store.
How do I "log out" or "sign out" of iCloud on my iPhone? There is an option to delete the account, but I just want to log off. I want to keep the account name for future use.

@fernandamagalhaes
It looks like the article below has the information you are looking for.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Note: If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back up your device in iTunes (for more information, open iTunes and choose iTunes > Help).
On your Mac, open iCloud preferences, then click Sign Out.
If your Mac has OS X v10.7.5 and you turn off iCloud, your calendar information and reminders aren’t stored locally in iCal. If you want to retain your calendar and reminder information, you need to back it up before turning off iCloud. For more information, see the Apple Support article iCloud: Calendar & reminder data removed from Calendar and Reminders or iCal when disabling iCloud Calendar.
On your Windows computer, open the iCloud Control Panel, then click Sign Out.
Note: If you turned on automatic download of music, app, or book purchases (in iTunes preferences or in Settings on your iOS device), your iTunes purchases are still downloaded to your devices.
Set up iCloud on your devices

I use the company's iPad at work that has a different apple id for iCloud than my own personal iPad at home. How can I change the company's iCloud id to synchronize with my own one?

I use an iPad 2 at work that has a different apple id for iCloud than my own personal new iPad. How can I change the company's id for iCloud to synchronize with my own personal iPad?

Go to Settings>iTunes and App Stores and tap the Apple ID listed and sign out and sign in with other ID
You also may want to go to other places like:
- Settings>iCloud
- Settinge>FaceTime
- Settings>Messages>Send and Receive and change the ID
It may be best to go to Settings>General>Reset>Erase all Content and Settings and start over again and set up the iPod again with his account/ID

How can I change my Apple ID for iCloud on iPhone 5 with iOS7?

How can I change my Apple ID for iCloud on iPhone 5 with iOS7? When I updated to iOS7 it kept my old ID on some features and my new one on others. I was able to change my Apple ID on all apps except iCloud. I don't have the original email account I used when setting up my iPhone with the old Apple ID and I have no clue what the password was. It appears I first need to turn off "Find my iPhone" which requires the old Apple ID, then I can delete the iCloud account. I want to use my current Apple ID to be able to use the "Find my iPhone" feature in iOS7. I hope someone can help!!

GmaL2 wrote:
That doesn't help. It's an old email that doesn't work anymore. Please read the entire post. iOS7 won't let you delete iCloud unless you have the password for the old/inactive email/Apple ID.
You never mentioned that you didn't have access to that email. There are some specific steps you can perform to retrieve the old Apple ID password.

My iphone has before used a apple id for icloud then accedently my device has upadated with itunes then now its activation locked with apple id but my apple id doesnt work what i do

my iphone has before used a apple id for icloud then accedently my device has upadated with itunes then now its activation locked with apple id but my apple id doesnt work what i do
my apple id =[email protected]

You need the original owner to remove the device from his or her account. There is no workaround.
Activation Lock

Using Touch ID for App store when you have seperate Apple IDs for iCloud and iTunes

My wife and I each have a new iPhone 5S. We share the same Apple ID for iTunes and the App Store.
In addition, we each have our own unique Apple IDs for iCloud. This enables us to use iMessage to text to each other.
Can the iPhone 5S be setup to use the Touch ID for iTunes and App store purchases when there are separate iCloud and iTunes ID on the same phone?
Currently, I can unlock my phone using the Touch ID, but the App store requests me to type the password to my wife's and my shared Apple ID whenever I wish to buy an app. I am not given the option to use the Touch ID.
I do have both the iPhone Unlock and iTunes & App Store set to "on" here: Settings > General > Touch ID & Passcode > Touch ID
How can I use my current setup so I can approve App Store purchases with the Touch ID?

This is the screen that pops up when I attempt to purchase an app. It does not allow me to use my Touch ID.

HT204053 What are the pros and cons of 1) choosing to use the SAME Apple ID for iCloud services on one side, and purchases on the iTunes Store, App Store, and iBookstore, on the other side; or 2) to have and use two separate Apple Ids for these "two sides

All is in the title, so I repeat it below with a better identation.
What are the pros and cons of
1) choosing to use the SAME
Apple ID for iCloud services on one side, and
purchases on the iTunes Store, App Store, and iBookstore, on the other side; or
2) to have and use two separate Apple Ids for these "two sides"?
P.S.
I have loads and loads of free podcasts in iTunes in my iMac, that are certainly more thant the 5 gigas the iCloud provides for free, so I don't want those to go to the cloud. But this is perhaps a different question...
Also need to mention that I have itunes on a mac, a pc and an iphone.
Sorry to look so silly with this question, but I don't get the "big picture".

You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.

How do I change my Apple ID for iCloud without losing my data?

I really seem to have made a mess of my transition to iCloud :-( I have had an Apple ID for many years - it's my @gmail.com email address. I also have an @mac.com email address and, because I was a subscriber to MobileMe I have an @me.com email address, too.
I only recently upgraded my MacBook to OS X 10.7.4 after buying an iPad and deciding that I would like to be able to sync information between my MacBook, iPhone (3GS) and iPad.
I believe my problems started when I bought the iPad about a month ago on a trip to New York. I didn't have my MacBook with me to check which Apple ID I should use. I set up my iPad with my @gmail.com address as my Apple ID. When I returned home I discovered that my iCloud ID on my MacBook is my @mac.com email address.
I thought I could simply change the Apple ID on my iPad but I've not found any way that I can do that.
The problems I'm experiencing relate mainly to Calendars - I now have multiple entries for events on all my devices. I also have multiple entries for people in my Address Book and Contacts.
What I would like to do is -
1) retain my @gmail.com address as my Apple ID for the iTunes Store and purchases - this is the one I've always used and I have lots of purchases associated with it.
2) change my Apple ID for iCloud from my @gmail.com address to my @mac.com address so that I can also sync my Mail and, hopefully, eliminate the occurrence of multiple calender entries
If I were to delete my current @gmail.com address Apple ID on my iPad will I lose the data associated with this ID?
Cheers
Tricia

Thank you for responding to my question so promptly! My Apple ID for my iCloud account on my MacBook is the correct (i.e. my @mac.com) email address. Do I need to sign out and then sign back in after I have changed/updated my details on my iPad?
When I look at the 'Mail, Contacts, Calendars' details on my iPad under the heading 'Accounts' it first shows my @me.com account and the items under that account are 'Mail, Contacts, Calendars, Reminders, Notes, Find My iPad' - when I expand the account details it shows that my iCloud Account is actually my @mac.com email adddress.
The second entry is iCloud which is currently my @gmail.com account. Under this account are 'Contacts, Calendars, Bookmarks, Reminders, PhotoStream, Documents & Data, Backup.
The third account is headed Gmail and is, indeed, my @gmail.com account, too. Under this account it shows 'Mail, Calendars, Notes'.
Am I correct in suspecting that the reason for my having multiple occurrences of both events in Calendars and people in Contacts is because more than one account is syncing Contacts and Calendars?
Thank you for your help
Cheers
Tricia

How do you change your Apple ID for icloud?

I have had one email address as my Apple ID for App store, itunes and icloud for all my devices (MacBook pro, iMac, iPhone4 and iPad2). Recently I changed nettwork/internett operators and now I have big problems with my icloud. My old email address and password has been shut down, and I had to create a new adress and password. I successfully change my Apple ID and password for itunes and App store, but I can't change my Apple ID for icloud. I am told that if I want to close down my icloud account on my MacBook Pro data will be lost. (I have stored my documents on icloud too) I keep getting a popup on my screen saying there is a problem with my Apple ID (the old email address) and that I should fill in my password. If I fill in the password for this icloud ID (also my old Apple ID for App store and itunes, I keep getting the message that it is invalid. How do I get into icloud to manage and edit the Apple ID for icloud so that it works on my mac and all the other devices I have?

Welcome to the Apple Community.
You can't change your ID if it's a me/mac address, otherwise;
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

HT204161 Wrong Apple ID for iCloud on my iPhone. How do I change it?

When I set up my replacement iphone, I entered the wrong Apple ID for iCloud. How do I change it?

You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your phone, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your phone when you sign back in.

HT5624 My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?

My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?

Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/

Change Apple ID for iCloud

Some time ago I Inherited my wife's previous iPad along with her Apple ID for ICloud. I have now purchased a new iPad air 2 and transferred the old iPad info however her iCloud email address (gmail) came along with the transfer. I have my own Apple ID set up for ITunes and would like to change the old ID to match so I'll have the same one for both my iCloud and ITunes accounts. Can I please get some guidance on how to do this? She still uses her Apple ID on her devices so I'd only like to make this change on my iPad (and Iphone). Thanks a lot.

Hi Friend,
Delete the account (in Settings>iCloud), then set up a new account using her ID. If you need to migrate any iCloud data to the new account, be sure to choose "Keep on My iDevice" when prompted about what to do with the iCloud data; then when setting up the new account, to merge the data with the new account be sure to choose Merge.
Hope it helps

Trouble with Apple ID for iCloud, iMessage on 2 iPads, etc.

Similar Messages

Maybe you are looking for