Trouble with applecare registration

hi all,
i've had my mac for over eight months now and am getting down to registering my applecare protection plan which i bought with my mac (btw i'm from india). however i'm having trouble actually getting the registration done.
i follow my booklet that i got with the plan and it directs me to the following page:
https://selfsolve.apple.com/Agreements.do
this site was down for a couple of days, but is at least working now.
i follow the "get started" link, and it next asks me to login, which i do. then i have a single link saying "Register an AppleCare Agreement" which i click. it brings me to the following page:
https://selfsolve.apple.com/RegisterAgreement.do
this is where i can't continue. i get a drop down menu to select my country (i do) – and that's it; nothing else. all the titles, "review terms and conditions", "provide your address information" are greyed. even after selecting the country nothing happens; it does not ask for any further information, the page doesn't even reload.
i was wondering if the site is itself down, or if i'm doing something wrong.
can anyone help me, please? thanks.

Some unknowns which could impact the ability to load the page properly:
1. The routing across the internet to your internet service provider in India is any better or worse than our own.
2. You haven't stated what web browser and version you are using, or if any settings are turned off, or you are using the default settings.
3. You haven't stated if you are behind a router/firewall, or directly hooked up to the internet provider, and if it is high speed or dialup.
4. A continuing issue loading specific webpages on Apple's own website, which we wouldn't know unless we were also registering AppleCare at the time. If you call AppleCare, they would be getting additional calls to that effect if it were the case, and could tell you that you aren't alone.
That's why I recommend calling them, since they would be in a better position to know #4 if it is the case.

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