Trouble with browsing

Able to access store, but when clicking to browse...the genres,etc. fail to load.
I have not downloaded the new(?) i Tunes program...could that be the reason? After reading about all the problems people are having with the new download I'm not quite sure what to do!I'm not a computer savvy person, so I apologize in advance for the lack of technical information...sorry!
Message was edited by: sunny75
Message was edited by: sunny75

Hi Stephen,
A good isolating technique is to create a new Test user account. That way you can see how the browsers do without any third party plugins installed. If the issue still persists then it's either a bizarre issue with Safari and Firefox (not likely) or a system software issue like Quicktime.
Hope this helps,
Kalob

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    Message was edited by:
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