Trouble with Captivate 4 and Windows 7

My office just migrated to Windows 7 (64 bit) and when I try to run Captivate 4 I get the attached error message and Captivate does not capture.  I logged in as administrator and I still cannot run the program successfully.  Any suggestions?

Welcome to our community
Unfortunately Captivate 4 wasn't created with Windows 7 in mind. Some folks here claim to be able to use it quite successfully. I fall into the camp where it refused to work.
Sounds like you may be in this category too. Bummer that.
The only way I can coax Captivate 4 to work on my own Windows 7 (Ultimate-64 Bit version) was to install the Windows XP Mode Virtual Machine and install it there. But that also means I cannot capture outside of the VM. In order to capture anything in Windows 7, I had to acquire and install Captivate 5.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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    Unfortunately Captivate 4 wasn't created with Windows 7 in mind. Some folks here claim to be able to use it quite successfully. I fall into the camp where it refused to work.
    Sounds like you may be in this category too. Bummer that.
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    2013-11-07 06:26:25 -0500: Verifying partition map for “LaCie”
    2013-11-07 06:26:25 -0500: Starting verification tool:
    2013-11-07 06:26:25 -0500: Checking prerequisites
    2013-11-07 06:26:25 -0500: Checking the partition list
    2013-11-07 06:26:25 -0500: Checking for an EFI system partition
    2013-11-07 06:26:25 -0500: Checking the EFI system partition’s size
    2013-11-07 06:26:25 -0500: Checking the EFI system partition’s file system
    2013-11-07 06:26:25 -0500: Checking all HFS data partition loader spaces
    2013-11-07 06:26:25 -0500: Checking Core Storage Physical Volume partitions
    2013-11-07 06:26:25 -0500: The partition map appears to be OK
    2013-11-07 06:26:25 -0500:
    2013-11-07 06:26:25 -0500:
    2013-11-07 06:26:38 -0500: Verifying partition map for “LaCie”
    2013-11-07 06:26:38 -0500: Starting verification tool:
    2013-11-07 06:26:38 -0500: Checking prerequisites
    2013-11-07 06:26:38 -0500: Checking the partition list
    2013-11-07 06:26:38 -0500: Checking for an EFI system partition
    2013-11-07 06:26:38 -0500: Checking the EFI system partition’s size
    2013-11-07 06:26:38 -0500: Checking the EFI system partition’s file system
    2013-11-07 06:26:38 -0500: Checking all HFS data partition loader spaces
    2013-11-07 06:26:38 -0500: Checking Core Storage Physical Volume partitions
    2013-11-07 06:26:38 -0500: The partition map appears to be OK
    2013-11-07 06:26:38 -0500:
    2013-11-07 06:26:38 -0500:
    2013-11-07 06:27:13 -0500: Disk Utility started.
    2013-11-07 06:27:21 -0500: Verifying and repairing partition map for “LaCie”
    2013-11-07 06:27:21 -0500: Starting repair tool:
    2013-11-07 06:27:21 -0500: Checking prerequisites
    2013-11-07 06:27:21 -0500: Checking the partition list
    2013-11-07 06:27:21 -0500: Checking for an EFI system partition
    2013-11-07 06:27:21 -0500: Checking the EFI system partition’s size
    2013-11-07 06:27:21 -0500: Checking the EFI system partition’s file system
    2013-11-07 06:27:23 -0500: Checking all HFS data partition loader spaces
    2013-11-07 06:27:24 -0500: Reviewing boot support loaders
    2013-11-07 06:27:24 -0500: Checking Core Storage Physical Volume partitions
    2013-11-07 06:27:24 -0500: Updating Windows boot.ini files as required
    2013-11-07 06:27:24 -0500: The partition map appears to be OK
    2013-11-07 06:27:24 -0500:
    2013-11-07 06:27:24 -0500:
    2013-11-07 06:27:35 -0500: Verifying volume “LaCie”
    2013-11-07 06:27:35 -0500: Starting verification tool:
    2013-11-07 06:27:35 -0500: Checking file system2013-11-07 06:27:35 -0500: Error: This disk needs to be repaired. Click Repair Disk.2013-11-07 06:27:35 -0500:
    2013-11-07 06:27:35 -0500: Disk Utility stopped verifying “LaCie”: This disk needs to be repaired. Click Repair Disk.
    2013-11-07 06:28:05 -0500:
    2013-11-07 06:28:13 -0500: Verify and Repair volume “LaCie”
    2013-11-07 06:28:13 -0500: Starting repair tool:
    2013-11-07 06:28:13 -0500: Checking file system2013-11-07 06:28:13 -0500: Volume repair complete.2013-11-07 06:28:13 -0500: Updating boot support partitions for the volume as required.2013-11-07 06:35:05 -0500: Stopped by user
    2013-11-07 06:44:56 -0500: Disk Utility started.
    2013-11-07 06:45:20 -0500: Verifying volume “LaCie”
    2013-11-07 06:45:20 -0500: Starting verification tool:
    2013-11-07 06:45:20 -0500: Checking file system2013-11-07 06:45:20 -0500: Checking Journaled HFS Plus volume.
    2013-11-07 06:45:20 -0500: Checking extents overflow file.
    2013-11-07 06:45:20 -0500: Checking catalog file.
    2013-11-07 06:45:59 -0500: Missing thread record (id = 5057741)
    2013-11-07 06:46:06 -0500: Checking multi-linked files.
    2013-11-07 06:46:19 -0500: Checking catalog hierarchy.
    2013-11-07 06:46:38 -0500: Invalid directory item count
    2013-11-07 06:46:38 -0500: (It should be 0 instead of 4)
    2013-11-07 06:46:38 -0500: Invalid volume directory count
    2013-11-07 06:46:38 -0500: (It should be 166840 instead of 166841)
    2013-11-07 06:46:38 -0500: Checking extended attributes file.
    2013-11-07 06:47:05 -0500: Checking multi-linked directories.
    2013-11-07 06:48:10 -0500: Checking volume bitmap.
    2013-11-07 06:48:12 -0500: Checking volume information.
    2013-11-07 06:48:12 -0500: The volume LaCie was found corrupt and needs to be repaired.
    2013-11-07 06:48:12 -0500: Error: This disk needs to be repaired. Click Repair Disk.2013-11-07 06:48:12 -0500:
    2013-11-07 06:48:12 -0500: Disk Utility stopped verifying “LaCie”: This disk needs to be repaired. Click Repair Disk.
    2013-11-07 06:48:12 -0500:
    2013-11-07 06:50:02 -0500: Verify and Repair volume “LaCie”
    2013-11-07 06:50:02 -0500: Starting repair tool:
    2013-11-07 06:50:02 -0500: Checking file system2013-11-07 06:50:02 -0500: Checking Journaled HFS Plus volume.
    2013-11-07 06:50:02 -0500: Checking extents overflow file.
    2013-11-07 06:50:02 -0500: Checking catalog file.
    2013-11-07 06:50:41 -0500: Missing thread record (id = 5057741)
    2013-11-07 06:50:48 -0500: Checking multi-linked files.
    2013-11-07 06:51:02 -0500: Checking catalog hierarchy.
    2013-11-07 06:51:20 -0500: Invalid directory item count
    2013-11-07 06:51:20 -0500: (It should be 0 instead of 4)
    2013-11-07 06:51:20 -0500: Invalid volume directory count
    2013-11-07 06:51:20 -0500: (It should be 166840 instead of 166841)
    2013-11-07 06:51:20 -0500: Checking extended attributes file.
    2013-11-07 06:51:47 -0500: Checking multi-linked directories.
    2013-11-07 06:52:55 -0500: Checking volume bitmap.
    2013-11-07 06:52:56 -0500: Checking volume information.
    2013-11-07 06:52:56 -0500: Repairing volume.
    2013-11-07 06:52:56 -0500: Missing directory record (id = 5057741)
    2013-11-07 06:52:56 -0500: Look for missing items in lost+found directory.
    2013-11-07 06:53:10 -0500: Rechecking volume.
    2013-11-07 06:53:10 -0500: Checking Journaled HFS Plus volume.
    2013-11-07 06:53:10 -0500: Checking extents overflow file.
    2013-11-07 06:53:10 -0500: Checking catalog file.
    2013-11-07 06:53:16 -0500: Incorrect number of thread records
    2013-11-07 06:53:22 -0500: Checking multi-linked files.
    2013-11-07 06:53:35 -0500: Checking catalog hierarchy.
    2013-11-07 06:53:53 -0500: Invalid directory item count
    2013-11-07 06:53:54 -0500: (It should be 5 instead of 6)
    2013-11-07 06:53:54 -0500: Invalid volume directory count
    2013-11-07 06:53:54 -0500: (It should be 166844 instead of 166842)
    2013-11-07 06:53:54 -0500: Invalid volume file count
    2013-11-07 06:53:54 -0500: (It should be 1056326 instead of 1056321)
    2013-11-07 06:53:54 -0500: Checking extended attributes file.
    2013-11-07 06:54:20 -0500: Checking multi-linked directories.
    2013-11-07 06:55:25 -0500: Checking volume bitmap.
    2013-11-07 06:55:26 -0500: Checking volume information.
    2013-11-07 06:55:26 -0500: Repairing volume.
    2013-11-07 06:58:06 -0500: Rechecking volume.
    2013-11-07 06:58:06 -0500: Checking Journaled HFS Plus volume.
    2013-11-07 06:58:06 -0500: Checking extents overflow file.
    2013-11-07 06:58:07 -0500: Checking catalog file.
    2013-11-07 06:58:12 -0500: Incorrect number of thread records
    2013-11-07 06:58:18 -0500: Checking multi-linked files.
    2013-11-07 06:58:31 -0500: Checking catalog hierarchy.
    2013-11-07 06:58:50 -0500: Invalid volume directory count
    2013-11-07 06:58:50 -0500: (It should be 166844 instead of 166842)
    2013-11-07 06:58:50 -0500: Invalid volume file count
    2013-11-07 06:58:50 -0500: (It should be 1056326 instead of 1056321)
    2013-11-07 06:58:50 -0500: Checking extended attributes file.
    2013-11-07 06:59:17 -0500: Checking multi-linked directories.
    2013-11-07 07:00:22 -0500: Checking volume bitmap.
    2013-11-07 07:00:24 -0500: Checking volume information.
    2013-11-07 07:00:24 -0500: Repairing volume.
    2013-11-07 07:03:03 -0500: Rechecking volume.
    2013-11-07 07:03:03 -0500: Checking Journaled HFS Plus volume.
    2013-11-07 07:03:03 -0500: Checking extents overflow file.
    2013-11-07 07:03:04 -0500: Checking catalog file.
    2013-11-07 07:03:09 -0500: Incorrect number of thread records
    2013-11-07 07:03:15 -0500: Checking multi-linked files.
    2013-11-07 07:03:29 -0500: Checking catalog hierarchy.
    2013-11-07 07:03:47 -0500: Invalid volume directory count
    2013-11-07 07:03:47 -0500: (It should be 166844 instead of 166842)
    2013-11-07 07:03:47 -0500: Invalid volume file count
    2013-11-07 07:03:47 -0500: (It should be 1056326 instead of 1056321)
    2013-11-07 07:03:47 -0500: Checking extended attributes file.
    2013-11-07 07:04:14 -0500: Checking multi-linked directories.
    2013-11-07 07:05:19 -0500: Checking volume bitmap.
    2013-11-07 07:05:20 -0500: Checking volume information.
    2013-11-07 07:05:20 -0500: The volume LaCie could not be repaired after 3 attempts.
    2013-11-07 07:05:21 -0500: Volume repair complete.2013-11-07 07:05:21 -0500: Updating boot support partitions for the volume as required.2013-11-07 07:05:21 -0500: Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.2013-11-07 07:05:21 -0500:
    2013-11-07 07:05:21 -0500: Disk Utility stopped repairing “LaCie”: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
    2013-11-07 07:05:21 -0500:
    2013-11-07 07:09:45 -0500: Disk Utility started.
    2013-11-07 07:11:45 -0500: Preparing to erase : “LaCie”
    2013-11-07 07:11:45 -0500:     Partition Scheme: GUID Partition Table
    2013-11-07 07:11:45 -0500:     1 volume will be erased
    2013-11-07 07:11:45 -0500:         Name        : “LaCie”
    2013-11-07 07:11:45 -0500:         Size        : 999.86 GB
    2013-11-07 07:11:45 -0500:         File system    : Mac OS Extended (Journaled)
    2013-11-07 07:11:45 -0500: Unmounting disk
    2013-11-07 07:11:45 -0500: Erasing
    2013-11-07 07:11:54 -0500: Initialized /dev/rdisk1s2 as a 931 GB HFS Plus volume with a 81920k journal
    2013-11-07 07:11:54 -0500: Mounting disk
    2013-11-07 07:11:54 -0500: Erase complete.
    2013-11-07 07:11:54 -0500:
    2013-11-07 10:38:00 -0500: Disk Utility started.
    2013-11-07 10:38:12 -0500: Verifying volume “LaCie”
    2013-11-07 10:38:12 -0500: Starting verification tool:
    2013-11-07 10:38:14 -0500: Checking file system2013-11-07 10:38:14 -0500: Checking Journaled HFS Plus volume.
    2013-11-07 10:38:14 -0500: Checking extents overflow file.
    2013-11-07 10:38:14 -0500: Checking catalog file.
    2013-11-07 10:38:29 -0500: Checking multi-linked files.
    2013-11-07 10:38:29 -0500: Checking catalog hierarchy.
    2013-11-07 10:38:41 -0500: Checking extended attributes file.
    2013-11-07 10:39:04 -0500: Checking multi-linked directories.
    2013-11-07 10:39:31 -0500: Checking volume bitmap.
    2013-11-07 10:39:32 -0500: Checking volume information.
    2013-11-07 10:39:32 -0500: The volume LaCie appears to be OK.
    2013-11-07 10:39:32 -0500: Repair tool completed:
    2013-11-07 10:39:32 -0500:
    2013-11-07 10:39:32 -0500:

    I just got a call back from the upper level support person at apple care who had been advising me on my trouble with time machine and my LaCie 1 TB FWD. I had sent her much of the same verbiage as I posted here. As some of you have probably figured out, the verdict is that the drive is probably failing. She says this because I have had to do two erase and reformats. She thought that the intermitant problem that I have had with the drive unmounting when my iMac wakes from sleep could be related to the drive failing.
    In the meantime I have a secondary back-up (not using time machine) and the LaCie  1 TB FWD is working for the moment.
    Thanks to all who read all my verbiage.
    And in the meantime, I've learned something. I marked this question as solved. But I'm open to other things to try.
    Message was edited by: njtreehugger minor edits and update

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    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
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    WARNING: DW066: OS requirements not met for {25303D67-B573-460C-A0B6-B5CF2AE05045}
    WARNING: DW066: OS requirements not met for {33E08F4F-42B7-42A9-89E4-443E02738DB0}
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