Trouble with cc installation

Hi I have been using CC for a few months no problem but when I tried to open it last week I had a message "Unable to reach Adobe servers, check firewall settings" even with turning firewall off I still got the same message so after reading up on the problem I deleted CC
and downloaded a new version but now when I try to install it all I get is Adobe Installer opens with the message "Please connect to the internet and try again" can anyone please help with this

All sorted through a chat session, had to ------
In the LAN settings box, check the box 'Automatically detect settings'.
: Then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' .
everything good now

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Message was edited by: a brody

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