Trouble with CHM Search & Index after Importing Word Document

Greetings,
I have recently inherited all things RoboHelp at work, but the last person to work with our projects left 6 months ago.  I received a brief overview of how our CHM files were generated from the same word document in RH HTML 7. 
Currently, I am using RoboHelp HTML 9, but am having trouble with the Index and Search functionality from an imported Word 2003 (.doc) file.  During my import, only a single topic is created and named after the source document.  I believe this may be the root of my problems, but haven't had much luck with a solution. 
I have stumbled my way through setting after setting, but feel I am missing something obvious.  Any help would be appreciated.
Thanks,
Ken
Background:
Our source documents have a working TOC and Heading 1-3 structure.  When creating a new project and importing the document, the TOC is imported correctly.  The TOC navigations links seem to function correctly. 
I have used the Smart Index Wizard to find new keywords from topic titles and topic text.  Unfortunately it seems the import only creates a single topic named after the source word document and therefore associates all keywords with the single topic.  when trying to navigate the index after the CHM is generated, all links simply reference the beginning of the document.
When using the search feature in the CHM, only a single result is returned for any search words.  This result is always the single topic as described above.  The results link always returns you to the start of the document but does highlight the keyword throughout the document.

When you import there is an Advanced button in one of the dialogs. Click that and you will be able to Paginate against chosen styles. That will break your document into topics.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • File names after importing word document

    I'm creating webhelp by importing word document. My help is in two languages and yes i have two word documents. To keep the html filenames same for every same topic in english and arabic. I change the file names. Now i want save this setting for the project so while importing the documents again I should be able to reuse this changing filenames. So that it can be life saver for me by not repeating to change the filenames again.

    Thinking about this some more, I don't think the feature will do what you want. The filename and any formula will work according to how you paginate and will create a filename based on the heading. That will, I assume, differ from language to language.
    The only thing I can think of experimenting with is to have the headings in language one in all documents with the other language being below but not as a heading. Post import you could amend the Topic Title and Topic Heading but leave the filename. It's klunky but the best I can think of right now.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Colours trouble with a psd file after import/export through Lightroom 4

    I'm working with CS5, and I just bought LR4. I took a psd file (in Adobe 98 space) and I imported it in LR 4, and the exported as psd file in Adobe 98 colour space. Both files, the original one and the other after import/export, are quite different. The saturation of the res is not the same... When I repeat this experinece with a psd file in sRGB or in Prophoto, I have no difference betwwen both files.
    I then conclude that LR doesn't recognize the adobe 98 pprofile of my psd file.
    Is that normal, have you tried this experience, is there a bug in LR or a bug in the way, I proceed?
    Best regards

    When you import there is an Advanced button in one of the dialogs. Click that and you will be able to Paginate against chosen styles. That will break your document into topics.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • After importing word document in RH 9, why does the position of image changes

    Hi All,
    I have a document which i need to import in RH9. However when i imported the document, the position of the images on my first page changed.
    i read several discussion, but could nt get any relevant suggestion.
    the first page of my document has company logo and a text box on its left but when i am importing, the image is displayed separately and text box is displayed after the image. the first page is my cover page thats the reason it has text box.
    Now can anyone please tell me how i can club the text box and image on a single htm.Robohelp also converts the text box and its data to an image format.
    Thanks for your time and consideration

    Hi there
    As you have seen, RoboHelp doesn't understand how to create the layers you are wanting to achieve the effect in Word. It simply brings the images in as separate objects.
    Basically there are two approaches you might consider.
    You could insert Positioned Text Boxes and configure them to present the images as you want. If you take this approach, you will likely find yourself struggling to maintain the positioning consistently as well as noticing text flow issues. Personally, I'd avoid that approach.
    The other approach involves displaying the images in your Word document so that you see them as intended, then screen capture so you grab the combined image. Then save that combined image and use it instead of the separate images in RoboHelp. This is the approach I'd suggest and that I use myself.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7, 8 or 9 within the day!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • Losy images after importing Word document into RoboHelp 7 HTML

    We imported a simple Word document into RoboHelp 7 HTML, as a
    new project (from scratch).
    Everything worked out pretty well (afterall, this was just a
    simple Word document), and we expect to have to tweak the styles,
    etc. That is understood.
    However, the images that were embedded in the Word document
    (as opposed to saved to disk, and only linked to the Word document)
    do not look very nice in the RoboHelp 7 HTML project topics.
    When we browse to the iamge folder, and view the actual image
    files, these images do not look too bad. But in the Design View,
    the images have display issues (solid color bars on the
    sides/top/bottom of the images). When we compile to a Single Source
    Layout (except PDF), the images look fine again. When we create
    Printed Documentation, even for the best PDF-settings, the images
    look terrible -- smudgy, like low resolution quality).
    1) Except for storing the images outside of the Word document
    before importing, and then manually linking them back into the
    imported RoboHelp HTML files, is there a way to maximize the
    quality of the imported Word images in RoboHelp HTML?
    2) Why doe the images look worse in Printed Documenation
    (PDF), even for the highest PDF settings, than for the other Single
    Source Layouts?
    While I am typing, I realized that we should try to include
    the images in Word via a link to the image files on disk. Perhaps
    then RoboHelp will not actually modify the image files during
    import. I will report back about this one.
    Your help will be greatly appreciated!

    Looks perfect, works terribly...
    Things to consider:
    Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
    Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
    Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
    Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
    To clear the formatting:
    Select text.
    On the Home tab, in the Font group, click Clear Formatting.
    Redo the formatting, being careful to not format the spaces.
    Good luck,
    Leon

  • Missing spaces between words after importing Word document into RoboHelp HTML version 8

    I created a 400+ page document in Word 2007 and imported it into RoboHelp 8 (HTML, not RoboHelp for Word). In many places, the space between a bold word and a non-bold word is no longer there. I would like to avoid having to go through the entire RH document to replace the spaces manually. Did I import incorrectly?

    Looks perfect, works terribly...
    Things to consider:
    Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
    Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
    Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
    Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
    To clear the formatting:
    Select text.
    On the Home tab, in the Font group, click Clear Formatting.
    Redo the formatting, being careful to not format the spaces.
    Good luck,
    Leon

  • Trouble with missing letters when combining Microsoft Word documents

    Hi there,
    I've been having an issue that I'm hoping someone can help me with.
    When I combine multiple documents (9 in total, .doc & .pdf files), certain words have letters missing - leaving gaps in words. It seems as though it only seems to happen to headings with the "Arial (Headings)" font style.
    After some research, I realised others were having a similar issue and it could be fixed in the Adobe PDF Printer properties (Properties > Preferences > Default Settings:). However, after testing a few different settings nothing seems to be fixing the issue and I'm still having the same letters missing in the final converted document.
    I'm using Adobe XI Pro - just wondering if there is an update/hotfix for this? I'm on version 11.0.07. For some reason I'm unable to update so I can't check this.
    Can somebody offer any assistance with this?
    Thanks

    Hi Michael,
    I'm afraid I'm not entirely sure how to do that - can you explain further please?
    To expand on the issue - I have converted the files that were having this issue and when opened no characters were missing - however I then combed these files which brought the issue back and the characters were missing again.
    I'm a little confused as to why the characters weren't missing when they were converted from .docx to .pdf individually, but they were once combined?
    Thanks

  • Importing Word Documents with Images

    Hi, When I import word document in to Robohelp, it imports
    the images also. Now, I have duplicate images in multiple topics.
    How do I avoid duplicate images being imported? Is there anyway,
    where I can collate and store all the images in a single folder,
    instead of saving it in multiple folders?

    quote:
    Originally posted by:
    markpud
    Nice idea... I too have a Warning and Note icon repeated on
    almost every page.. but I don't find it too much bother to paste
    over the top with the "proper" icon after importing :)
    You're right. One reason this plan never came to fruition is
    because this doesn't take a lot of time.
    When I first came aboard, I envisioned a lot of importing of
    Word documents where each change was done to a Word doc (complete
    with macros and useful AutoText) and then imported into RoboHelp.
    Then, a global search would take care of the image problem. But
    that isn't really our MO, so this never happened.
    Although, it's a great way to create a new project. Author
    your Word documents with meaningful characters to represent each
    icon. Then when you import everything, just include the graphic
    once and then do a global search.
    Kevin

  • I'm in trouble with copy paste some text from Word to DW mx 2004

    I'am a new developer in webdesign. I'm doing my first site to
    a cliente. I'm in trouble with copy paste some text from Word to DW
    mx 2004. In the Edit / Preferences / General category i have the
    spelling dictionary in Portuguese (Brasilian). If I wrote the text
    in Portuguese directly from DW i can see the letters with ( ç
    ã é ... ) and in the browser testing ( IE 6.0.2 with sp2
    and FireFox 1.0.7 ), but with copy paste from the text in Word in
    Portuguese when i bring it to DW i can see the ( ç ã
    é ... ) in the beginnig but in the Browsers testing i can't,
    and then after a while i lose the ( ç ã o ...). Can
    anyone help me !?
    I need the work finish in next monday. Thanks a lot.

    Your line breaks will most likely be incorrect if you don't turn on the Japanese Composer.
    It is almost absolutely impossible to accomplish your goal without having a font - any font - installed on your system that has that glyph. However, if it's showing up in Word, than means that you must have that glyph installed, right? What font are you trying to use in InDesign? You might already know that Word will auto-substitute fonts when it encounters a missing glyph, so we really don't know what font is being used to render that one glyph. The whole sentence might be in MS Mincho but one glyph might be pulled from another font if MS Mincho doesn't have that glyph.
    That being said, you're going to break it if you don't know how to set Japanese type in ID. It's not something where you can just copy text out of email and paste into your English layout.

  • Cannot search file content on Word document with embedded Excel table

    Cannot search file content on Word document with embedded Excel table. I have Windows 8.1 64-bit and Office 2010 Professional. Only phrases from within Excel tables are not searchable. I have many Word documents with embedded Excel table.
    I use it for my invoices. Those invoices are converted to pdf to be sent via mail. Searching the same phrases in related pdf files Works fine. And yes, folders are indexed, searching service is active......... For example I can find all invoices that have
    specific address or name, which is located in word document, but cannot find invoices with specific item name or price, being that information is in embedded Excel table. (not linked, embedded). I thought that is a question for Windows forum, but guys directed
    me here on Office forum. To clarify, I do not use Ctrl+F inside some document, but Windows Search in my folders. Probably the same happens in Office 2013.
    Thank you.

    Hi, I have a lot of Word documents (invoices, offers). Main part of those documents is embedded Excel file because it is easier to do mathematics in Excel than in Word. There are columns with description, unit price, quantity, taxes... Now, I need
    to find who bought HP switch 2530-24G last year. I open folder with last year invoices and search "2530". Cannot find any. But if that document was converted to pdf for mail, than I can find that phrase. Windows search does not work for content if the content
    is in embedded file.

  • Working with imported Word documents

    I've noticed that Pages (for iOS) gets very slow and laggy -- especially the on--screen keyboard -- when working with imported Word documents. Is there a method to convert imported files to native Pages documents, and thereby maybe speed up the app?

    Turns out, it's not just Word-imports that are slow. Pages in general is just slow, and seems to have become this way after the iOS 5 upgrade.

  • Having trouble with in app purchases after ios7 upgrade?

    I'm having trouble with in app purchases after ios7 upgrade

    I'm having the exact same problem.  Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case).  I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems.  This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP.  I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem.  So I got with tech support and they had me reset all of my phone settings -_-, then my network settings.  No change.  I tried restarting the phone obviously, closing the App and trying again, no luck.  They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either.  I tried IAP on two different apps and it was the same, could not connect to App Store error.  I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things.  If I find anything out I'll let you know.

  • HT201365 Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation loc

    Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation lock and I have no idea when I create an icloud account. I donr remember any related email or password. I am completely losttt
    Any help guys ? ( I am currently stuck with Nokia 2210

    Welcome to the Apple community.
    Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

  • I'm Having trouble with OWA and Certs after the Rollup 7 for SP3 installation. any idea? update 2961522-

    Hi, everyone.
    I'm Having trouble with OWA and Certs after the Rollup 7 for SP3 installation. any idea? update 2961522-
    after running get-OWAVirtualDirectory or test-OWAConnectivity i'm getting a message that says "OWA it's Orphan, No Metadata information can be found."
    I only have the OWA users impacted.- anywhere users, and ActiveSync are working well.-
    Thanks,
    Fabian Alberto Campo
    MCT-MCSA 2012-MCITP365-MCTS
    Fabián A. Campo H. Consultor tecnico @ IXO Ltda. MCT MCP MCTS MCSA HP-APS Cra. 67 No. 167 – 61 of 303 Bogotá, Colombia

    Hi Fabian,
    Is there any error code when user access their mailbox on OWA. Please confirm if there is no results returned in EMS when you run Get-OWAVirtualDirectory cmdlet. Also check whether there is any Event Logs related to OWA in Exchange.
    In IIS manager, make sure the OWA virtual directory is listed in the Default Web Site. In EMC, we can navigate to Server Configuration > Client Access, select server and turn to Outlook Web App tab. Then we can click Reset Virtual Directory in the right
    Actions pane to reset OWA virtual directory.
    Additionally, please restart IIS service by running iisreset /noforce from a Command Prompt window.
    Regards,
    Winnie Liang
    TechNet Community Support

  • Help with image file names when using Import Word document feature

    Hello,
    I am using File >> Import >> Word document into an HTML template.  If the Word document contains images, the images are written to the directory specified in my Site Default Image Folder.  Here is my question: As I was teaching myself the Import function, one time the images were automatically named to match the page name.  So for example, if my page is named Create.html, the images would be named Create_image001.jpg, Create_image002.jpg, etc.  I can't remember how I enabled this feature (or maybe I was dreaming) but if anyone knows how to control the name of the images imported from MS Word, please let me know.  I've searched and Googled for hours and can't find a way to control the image file names.
    Thanks in advance,
    Shellie

    I was hoping that this would be fixed in the 10.8.2 upgrade but it has not.  Anyone have any luck?  Earlier today I was trying to write a paper and navigating between 10 pdfs was a nightmare without being able to hover my mouse for the titles like I used to. 

Maybe you are looking for

  • Exchange 2003 & Mail not syncing

    All, In Leopard Mail, I have a .Mac account as well as an Exchange account set up with the Exchange server where I work. The .Mac account works great, does everything I want it to do; the Exchange account, however, simply will NOT sync email & what I

  • How to merge existing itunes library with another time machine volume?

    hi all, i am 2 macs, an iMac and a MacBook - both running Snow Leopard 10.6.3 and both running itunes 9. is possible to merge the itunes library on the MacBook onto the iMac via my MacBook's Time Machine volume? i do not have my MacBook with me at th

  • Doing Math in XML Embedded Expression

    Hello all.  I'm getting stumped by what I hope is a simple problem.  I'm trying to embed a simple formula incrementing a variable to act as a "line number" for an XML document.  Writingliteral XML in visual basic.  Here's what the code looks like: <%

  • Search Tab in WebHelp Not Displaying Any Topics

    Let me preface this thread by saying that I JUST figured out the answer to my own problem. I tried to post this thread about 2 hours ago, but the forum was having issues...I got unexpected errors, and such. Although I figured out the answer a moment

  • Sk17i Video streaming on WiFi problems.

    andriod 2.3.4 build 4.0.2.A.0.58Flash version... Lastest.Apps with push notifcations... All disabled... well, i stopped auto snyc.Internet speed: 20mb/s Unlimited (Sky)Wifi speed: 14mb/s (using speedtest.net's app)Other devices using wifi? none.Dista