Trouble with Compressor/Batch

I had a huge problem with Compressor yesterday. When setting up a batch encode I have trouble getting back to FCP (6.05) to get my files to complete my batch. I use a shortcut button from my button list as opposed to file>export to when I do this most times I will end up with a spinning ball and when I try force quitting it says FCP is not responding. I have a Quad 2.8 .
Thanks
Jeff

formats?
filters?
encoding preset?
trashed prefs?

Similar Messages

Trouble with compressor 1.2.1 update

My Mac update software always ask me to install compressor 1.2.1, I install the update but when I relunch the software upadate it ask me again to install compressor 1.2.1! What's wrong?
Thank you for your help

Seems to be a problem with my system also. What the **** Apple? Can they please address the problem?
And when I try to run the freakin Compressor program, it shows up with an error message saying "Configuration error - This software requires certain hardware or software which is missing. -AGP graphics card." I have to click the "Quit" button everytime.

Batch encode with compressor

I have many projects going in motion 2 and I exported them in a batch into compressor, I submited the batch and left it there for about 2.5 hours and there was no progress. Does the compressor take outragouly long to do batches or am I doing something wrong? I am exporting a SD session that has many moving video tracks. I am exporting it to 8 BIT uncompressed Quicktime.

i've had the same thing happen occasionally.
are you using the "export with compressor" option or are dragging your motion project files directly into compressor? i've experienced different performance using one method or the other.
nonetheless, i always export using compressor. it's frustrating however, as adding motion files to compressor always takes a few moments. for example, if i drag a handful of motion files into compressor (let's say 10 files for the sake of argument), the app displays the beachball for up to a minute or so before the files appear in the batch list. then, each time i select an individual file in that batch window, the app stalls again for 20-30 seconds.
i always save the batch once i've gotten the settings correct, exactly for the issue you describe. not often, but occasionally, i'll submit the batch and the batch monitor will display no progress. in which case i usually restart. i figure that qmasterd and compressord have screwed up and restart to get them back up. after restart, i open the saved compressor batch and submit again.
usually, the batch monitor pauses for a few moments, then displays normal progress. i've had fewer issues when using the "export with compressor" option in Motion, but then have to open and export each file individually, which is not a very efficient workflow.
overall, i'm quite frustrated with Motion+Compressor. I'm really trying to give it a fair shake, and will continue to streamline workflow. however, coming from AE, i simply can't stand Motion's non-existent batch capabilities (unless there's a glaring function that i'm missing).
for example, in AE, if i'm making chyrons i can keep everything in the same project, and pre-comp my backgrounds. if the client requests a background change, just change the backgound comp and eveything updates. if there are other changes, everything is right there and can be updated relatively easily. send all the chyron comps to the render queue and let it go, no problems.
with Motion, i already have many project files, one per chyron. so, at the very least, i'm going to have to open each project individually to make the changes. then export each individually. not efficient. (then take in to account my Multiple Open Document Woes, and it's a mess)
i'm aware of a third-party solution for automating this process, but it would really be nice for Motion to do this itself, rather than have an external app perform some XML hackery.
so, anyway, i use Compressor for exporting Motion rojects almost exclusively, but it's not without headaches. this is barely acceptable in a production environment.
-bt

Trouble exporting with compressor

Been working on a project with multiple exports with compressor -- working just fine. Without changing any settings, FCP 5.1.4 now says "this file contains no media" when I try to export new sequence. Running with two internal hard drives, one dedicated to video files only. Will export with quicktime okay and playback is fine. Thoughts, ideas?

Hi:
It's an old "bug?" in FCP and is related with folders opened/focused in FCP browser.
Check this old thread:
http://discussions.apple.com/thread.jspa?messageID=1106846&#1106846
Hope that helps !
Alberto

How to share a job with Compressor 4.1?

Can anyone explain how to set up Compressor on two or more computers to share a coding job? I was never successful, neither with the old versions nor the new one. I have connected two computers running Mavericks via Ethernet. They appear in the preferences list of Compressor as inactive and can be selected (with a tick). Starting a job produces no error. Only the little network monitor window shows some activity: "inactive" (in white or yellow), sometimes: "not found" (in red). The computer which sends the job waits endlessly.
I deactivated the firewall, connected the computer with DHCP or fixed IP but no success. What else do I have to do?

Hi Steffen, hats off to you for gathering this valuable information! I'm going to title this post:
Setup Distributed Node Processing for Distributed Segmented MULTIPASS Transcoding in Compressor.app V4.1 (2013 version)
Summary:
A quick look at those logs of yours.., Qmaster is having trouble accessing its cluster storage and probably your transcode source and target elements.
This is a bit of a giveaway - looks like the part time helpers at Apple didn’t look at it hard enough
msg="CSwampService::startupServer: servicecontroller:com.apple.stomp.transcoderx couldn't advertise server, error = error: DNSServiceRegister failed: CRendezvousPublisher::_publish"/>
<mrk tms="412112937.953" tmt="01/22/2014 20:48:57.953" pid="1975" kind="begin" what="log-session"/>
<mrk tms="412113195.964" tmt="01/22/2014 20:53:15.964" pid="1975" kind="begin" what="service-request" req-id="D6BAF26C-DD43-4F29-BD72-81BC9CF25753:1" msg="Processing."></mrk>
<log tms="412113209.037" tmt="01/22/2014 20:53:29.037" pid="1975" msg="Shared storage mount failed: exception = CNFSSharedStorage::_subscribe: command [/sbin/mount 127.0.0.53:/Users/steffen/Library/Application Support/Compressor/Storage/21D262F0-BF7EC314/shared] failed, error = 61"/>
Let’s look at this and then propose a clean method of establishing and consolidating your cluster.
Simply the Bonjour service is having a hard time trying to find you and also qmaster been running ragged trying to mount your Cluster 21D262F0-BF7EC314 storage.
Let's fix it.
Basics for the above with Compressor v4.1 and Qmaster.
much has been abstracted from the user to help easy implentation and use. This is good me thinks!
avoid ticking every option that is available on each host , such facilities aggravate and add to the complexity of your workflow environment
isolate the network subnets to use for all host access, file system paths, communication, diagnosis, monitoring and finally data transfer (see later)
use source objects that will develop segments that will be distributed for processing. A 3 minute clip generally won't segment to cause distribution.
review any workflow gains by distributed transcoding: slow node hols up process and additional time to assemble qt segments. A cluster dedicated to an iMac or macpro can often be faster. (Have several clusters defined and submit accordingly (long , most and short )!!)
All elements/objects used in the source and any target folders SHOULD (not must) be mounted and accessible by each Qmaster node. You can use sym links I recall. For reasons of efficiently and easy of diagnosis.
So.. I'd propose you try and test your setup as follows .
Try this and start from beginning. Do your best to perform these work instructions. Try also not to deviate if u can
Simple Architecture Approach:
Your main Macbookpro or main work mac (refered to by you as "master") shall be designated the qmasterd controller that services batch submissions AND that also provides transcode services.
The other macs ("service or slave nodes) will ONLY perform transcoding services and will NOT accept batch submissions. The slaves / service nodes will not be able to send their jobs to your master controller for transcoding for example.
Keep it simple! and please follow these steps.
Step 1: Quiesce your clusters and Qmaster
in Compressor.app v4.1 / Preferences / Shared Computers, stop / disable all hosts (both your macs) from automatic file sharing - tick it OFF (it causes issue u have).. More later
In Compressor.app v4.1 / Preferences / My Computer, stop / disable all hosts (both your macs) stop allowing others to add batches to your host. Slide to OFF
On all hosts, quit or force out compressor.app v4.1
On all hosts (macs) use activity monitor.app or unix ps command to Force Quit ( or kill) any currently running qmasterd task and any compressord tasks if you can.
On all hosts, purge | clean out | delete the Qmaster and compressor structures. This is documented by several of us on this forum but fundamentally you want to preserve your settings and destination templates and delete the rest. Do these sub-steps on all hosts where u intend to deploy compressor/Qmaster for your distributed transcode processing
a. Navigate to /Users/shared/library/Application Support/ and delete the Compressor folder if it exists. By all means use the osx Finder to put it in the trash or just use the faithfully unix rm command to delete it immediately without serialisation : rm -rf /Users/Shared/Library/Application Support/Compressor
b. Navigate to your home directory ~/Library/Application Support/Compressor and move or copy any personalised values to your desktop so we can reinstate them later. Copy these two folders if they exist.
Settings
Layouts
And also copy /move any customised destination templates that u used. These are files ending in ".template"
Now using the Finder or unix command delete your ~/Library/Application Support/Compressor folder and all it's objects such: rm -rf ~/Library/Application Support/Compressor
c. Dismount (+E or drag into trash) any shared file systems you have manually or automatically shared between your hosts. (Your two macs) . Turn off any auto mounts you may have setup in login items for Qmaster and your source and target libraries.
d. After you have done Steps 1a - 1c on all your hosts ,
then RESTART
and log back into your hosts
attempt to delete the trash on each.
6. Check the activity monitor and confirm there are no compressord sub tasks running. Qmasterd might be running. That's ok
Step 2: set up your dedicated network for your transcoding cluster .. Important!
In this step you will isolate your cluster network to a dedicated subnet. BTW ,o DNS is needed unless you get exotic with many nodes!
You will:
use the macs Wifi network as your primary network for NON TRANSCODING work such as email, internet , iChat, iCloud and bonjour (.local) I'm assuming u have this in place
use the Ethernet on your macs as your dedicated Qmaster cluster subnet.
For this procedure will make an IP address range 1.1.1.x subnet and manually assign the IP addresses to each host. Ofcourse you can use a smart DHCP router if u have one or a simple switch and use OSX SERVER.app erver 10.9 ($HK190 , €19) on your MAcbookpro... The later for another time
a). using system preferences/network on your controller mac("master"), configure the built in Ethernet to manual IP address of 1.1.1.1 Yes yes, dhcp would be nice if we also had a dns for this subnet to identify each host (machine name) however we don't. Leave the subnet default to 255.255.255.0, and router to 1.1.1.1 .. It's not escaping anywhere! ( very private LAN for your cluster! )
b) repeat step 2a to set the other "slaves" service node only macs whose built in Ethernet to 1.1.1.2 , 1.1.1.3 and so on
c) connect these hosts (macs) ethernets together in a dedicated hub / zoned switch or if only two macs, just use a cat5/cat6 Ethernet cable
d) on each host (mac) using system preferences/network check for a Green light against the built in Ethernet
e) on each host (mac)system preferences/network to make a new network configuration (so that you can fall back incase of error) : using system preferences/network make a new network location on each mac
- edit the Location listbox, edit and DUPLICATE the current location
- select and over type the name and change it to "qmaster work" or some name u like save and close the dialogue
- back in sys prefs / network select your new location "qmaster work" (from the location list box and "apply"
- now click the gear wheel icon on lower left and Reorder the network interfaces so that the WIfi is top (first) followed by Builtin Ethernet .
- click "apply"
- confirm Ethernet is still green status
Do this on each host (mac) .. The slave/service nodes
f) on each host (mac) verify that you can address each mac over you new subnet. There's many ways to do it however do it simply via the /applications/utilities/Terminal.app.
From mac #1 whose IP address is 1.1.1.1,
Enter:
traceroute 1.1.1.2 press return and one line should come back.
ping 1.1.1.2 and a continuous lines appear with packets and time is ms. Watch 3-4 then use control+C to stop
Do the same to the other nodes you may have such as 1.1.1.3 etc
Repeat the above from the other hosts. For example from one of the service (slave) macs say 1.1.1.2, t
Test the network path back to your main mac 1.1.1.1: using terminal.app from that slave,
Enter:
traceroute 1.1.1.1 press return and one line should come back.
ping 1.1.1.1 and a continuous lines appear with packets and time is ms. Watch 3-4 lines then use control+c to stop
At this point you should have a solid network path between your hosts over Ethernet on the subnet 1.1.1.x
Step 3: mount all filesystems over the Ethernet 1.1.1.x subnet that are to be used for transcoding source (input | read ) and target (output | to be written )
Simplicity is important at this stage to make sure you know what being accessed. This is one reason for disabling all the automatic compressor settings
You will use the Finder's "Connect to Server" (+k) from each slave (server) node to access the source and target filesystems on your master mac for the transcoding.
These can be saved as favourites in the "Connect to Server" dialogues
Do this:
A) locate the volumes / filesystems and folders on your mac master where your source objects is contained. Do the same for where the final distribution transcode is to be written with you user access.. "Steffen"
B) On each slave mac, use the Finder's "connect to server" dialogue to MOUNT those folders as network volumes on your slave macs
mount the Source folder. Finder / Go / Connect to Server or +K
enter "[email protected]//Users/steffen/movies/my-fcpx-masters. ( choose you source directory path) .
Click connect & password and use the "+" sign to save as favourite
- mount the target folder. Finder / Go / Connect to Server +k
- enter "[email protected]/users/movies/my-fcpx-transcodes. ( choose your target directory path) . Click connect n password and use the "+" sign to save as favourite
Do these for all your slave macs. Remember you are specifying file paths over the 1.1.1.x subnet
Obviously make sure your slaves have read and write access. Yes and you could also mark these folders and Shared in Finder info then everyone can see them ... your choice
C) verify your access: on each slave use the finder to create a ftest older in those recently mounted volumes. Delete the test folder.
So now all your networks and workflow folders are all mounted and accessible by your slave hosts and it's user
step 4: Set up Compressor v4.1 and Qmaster
Care is initially required here NOT to click needlessly on options.
Recall that you purged most of the compressor.app v4.1 state information on step 1. ?
Compressor.app v4.1 will appear new when u start it.
on the master mac 1.1.1.1 , launch compressor.app v4.1
open compressor v4.1 preferences (command+,)
using compressor.app V4.1 preferences:
My Computers tab: turn OFF . Don't allow others to process on this computer
Share Computers tab: UNTICK (disable) automatically share files.
Advanced tab: WHen Sharing My Computer listbox: select Ethernet as the preferred network interface 1.1.1.x). Don't use all interfaces : - trouble
Do not specify additional instances yet! Less to troubleshoot
On each slave mac 1.1.1.2 -1.1.1.x
launch compressor.app v4.1
open compressor v4.1 preferences (command+,)
using compressor.app preferences:
My Computers tab: turn ON (yes ON) to allow others to process their stuff on this slave computer
Share Computers tab: UNTICK (disable) automatically share file
Advanced tab: WHen Sharing My Computer listbox select Ethernet as the preferred network interface 1.1.1.x). Don't use all interfaces : - trouble
Do not specify additional instances yet! Less to troubleshoot !
On the master mac, 1.1.1.1
using Compressor.app v4.1, select destinations and add a new CUSTOM destination and navigate the dialogue to your target folder you specified in step 3b ~/movies/my-fcpx-transcodes as an example.
Use this custom destination on the batch later
in Compressor.app V4.1 preferences/Shared Computers, click the plus "+" sign in bottom left cornet to create a new cluster called "unnamed ".
- click in the name and change the name to "Steffenscluster" (I'm not connected to my network as I do this..)
- tick on the slaves 1.1.1.2 to 1.1.1.x to add the to your new cluster .. assumethee are on the right in a list.
Your cluster "Steffenscluster" is now active!
Care care! One more thing to do. You SHOULD make the cluster storage for master 1.1.1.1 available to all your slaves. This is important for this test !!
On the master 1.1.1.1, Use the finder to verify that you have these directories built from compressor.app v4.1
/Users/Shared/Library/Application Support/Compressor
and your own home directory: ~/Library/Application Support/Compressor
Dig deeper for the /storage folder in each to see the hexadecimal named folder that represents this cluster "Steffencluster"!
These should be manully mounted on each slave. Recall we DISABLED automatic file sharing.
on each slave mac 1.1.1.2 - 1.1.1.x, mount the masters cluster storage file systems. Do this for verifying access of each cluster Slave
on each slave mac, use the Finder's "connect to server" dialogue to MOUNT those folders as network volumes on your slave macs
mount Qmaster cluster storage folder
Use Finder / Go / Connect to Server or +k
enter "[email protected]/Users/Shared/Library/Application Support/Compressor/Storage
Click connect & password and use the "+" sign to save as favourite
- mount users Qmaster cluster storage folder
Use Finder / Go / Connect to Server or command+k
enter "[email protected]/Users/steffen/Library/Application Support/Compressor/Storage
Click connect & password and use the "+" sign to save as favourite
This you may have 4 new network volumes (file systems) mounted on each mac slave over your dedicated 1.1.1.x subnet!
Step5: submit a job
On master mac 1.1.1.1 launch the new compressor.app v4.1 "Network Encoder Monitor " .. Use +E . new in COmpressor.app V4.1
You should see all your nodes all cluster service points for your master and slaves. Heres you see just one (this macbookair!)
On each host (mac) Launch the activity monitor.app and filter compressord .. There they are on each host!
Nearly there.
On the mac that's the master 1.1.1.1 (controller )
Submit a job:
Use finder to move some footage etc that more than 15 mins for example into your source directory folder from step 3b (eg ~/movies/my-fcpx-masters.)
In compressor.app v4.1 Add this +I to the batch
Drag your custom destination on to the batch
Set your encoding setting (apple devices best)
Open the inspector in compressor.app and select "video" and make sure MULTIPASS is checked. Then change to frame controls at your leisure. Better means slower
Select the General tab and make sure JOB SEGMENTING is ticked!
Now cross fingers and submit it (or +B)
Step 6: Monitoring the Workflow Progress
In compressor.app v4.1 Use the active tab to watch the progress
Open the disclosure triangle and see the segments
Unfortunately u can really see which node is processing. (No more share monitor .. btw for those who care.. thats buried now in /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Contents/Embedde dApps/Share Monitor.app/Contents/MacOS/Share Monitor
Look at the network encoder monitor (cmd + E) to see the instances processing your work
Lots of small and overdetailed steps here Steffen and its worth working through.
Simply all these things need to be availble to get your cluster to work EVERYTIME.
I might update this and post a more detailed disalogue/transcript on my blog and post it here.
Epilogue:
I for one rather like the new compressor.app V4.1. Qmaster is buried and works well when not teased or unintentionally fooled.
I would like the ability to :
specify the location of the qmaster cluster storage rather than have it in the root systems file system - I used to have it on my disk array
compressor to be applescriptable
Post your results for others to see.
Warwick
Hong Kong

Distributive Rendering with Compressor;

I have a cluster set up to render with Compressor and I am having troubles with my remote machines.
Whenever Ind the batch out, a window will pop up on the remote machines asking to reconnect the media it is about to compress. All of the media is located on a secondary hard drive on our master computer. The only clip that is asks to reconnect is a Render file but when I go to reconnect said file, I get the following error:
"There are no clips selected that have files associated with them."
I cannot search for a file to connect. Can anyone help me figure this out?

There's even a Qmaster forum!
http://discussions.apple.com/forum.jspa?forumID=954
Lot of good it will do you.
Qmaster totally blows, ask anyone on that forum.
The problem is fundamental. It's far too complicated to be useful. As an Apple pro app that has been around for several years, it should seamlessly and painlessly integrate with eveything. Instead, it takes paitence and lots of hidden or undocumented experimentation.
There are two or three folks on the Qmaster forum who HAVE THE FIRE and who BELIEVE! Read everything posted by jesusali and fitography before you start posting the same questions those poor guys have been dealing with for months.
So I am getting the same network error that a lot of people in the forum have been posting. Unfortunately, I havent read a solution that works.< </div>
I can NOT get them to show up as a cluster.
I see them in the list in QAdmin, but can't do anything with them.<
<div class="jive-quote">Hello, I've got a cluster of about 20 machines set up, and when I submit a job from compressor, I can look at all the parts being worked on through the batch monitor. Though I see it being broken into many small chunks, only three are being processed at once, and the others just say "Processing:" with nothing after it, or just "Waiting."< </div>
THe problems start when I'm sending the batch. First I got the "ContentAgnet server not found", and by reading in this discussion I fixed this. Now it sends the Batch, but after 2-3 seconds it fails. Why?< </div>
"Qmasteris a cruel joke.
If you visit the Qmaster forum (and post there instead of here because no one here uses Qmaster who doesn't already visit the Qmaster forum and that would be absolutely no one because it's useless), you will see Qmaster has never worked. Not for anyone. Not ever. It's a completely bogus application; unintuitive, impossible to setup, impossible to debug, and fundamentally useless. Demand a refund.
bogiesan " < (Imagine THAT!)
<div class="jive-quote">Qmaster is not bogus at all. It totally rocks. It could be a billion times better, but it still rules if you've got the computers available.
Now Seth, the important difference is in sending the Batch from FCP or directly from Compressor. Sending from FCP for the FIRST video export is pretty bogus in that you have to have a different install of FCP on EACH client computer and that each client must mount the source files that the FCP file uses.But forget about that for a minute. Where Qmaster starts to work well is in REPURPOSING and recompressing that FIRST exported file.Our workflow was to always export a DV NTSC version of our movie from FCP using a single Dual Processor G5. And then to use Qmaster and Compressor to repurpose that file into multiple other formats.<
bogiesan

Boris title crawl missing after converting with Compressor

Not sure where to put this, since it involves two applications, FCP and Compressor.
I have my credits done as a Boris title crawl (roll). They roll up just like credits in the average movie. They're quite long, spanning almost 4 minutes. Some videos are also included in the open space during this title crawl.
When I convert the files for use with DVD Studio, I used the DVD Best quality 90 minutes presets. It performed that conversion without a hitch.
Looking at the video, everything looks great (it's interlaced, of course). No apparent problems, until the end, where the credits should be scrolling: there's nothing. The videos show up, but only one small section of the credits actually show, and it's cut-off.
I checked the credits again in FCP, and they all fit 100% within the inner title-safe overlays. I've never had any trouble with these rolling credits, except for this problem now.
Any ideas what could cause them to almost completely disappear? most of the time the screen is pure black with absolutely NO text whatsoever. Only three lines show up, and they are cut off on both sides (they extend beyond the view of the screen on both the right and the left).
Many thanks to whoever can assist me.

So you're saying I should just export one as a test? Or, what I was thinking is, export the title crawl as a self-contained movie, then import it back into FCP and then send it to Compressor; can't mess it up like it does if it's a strait-up video, right?
Still can't figure out why Compressor would mess it up like that though. Looks perfect when I export the whole movie as a self-contained movie, which I already did twice. I then burned a sample DVD Using iDVD as a test to see how my video looked on the TV screen. Everything was perfect, except a small amount of flickering in some text (but it wasn't enough to bother me).
Yet, sending it to Compressor completely destroys the title crawl, leaving the intermixed videos untouched. Just plain weird...

Compressor Batch Window Will NOT open

Please help. I have read some posting on this subject but I cannot get Compressor Batch window to open. I have un-installed and installed following the Apple instructions several times, updated the software, all to no avail. I need this work and I am tearing my hair out. Has anyone had this problem and found a solution? Thank you.

The only way I got it to work is to manually uninstall Compressor and Qmaster first (earlier post 3 up). The part of article 302845 you need is below. AFTER you uninstall them and restart, Leopard and your install discs should not see compressor. Then re-install Compressor and Qmaster, but don't update them.
Remove and reinstall Compressor
To reinstall Compressor effectively, you need to remove the application, its receipts and associated files, then install Compressor and use Software Update to install additional updates. Follow the steps below to completely reinstall a fresh copy of Compressor. Note: Make sure that you have the installation discs for the application that Compressor was bundled with and the serial number handy before starting this.
1. Use Finder to remove the following listed items:
* /Applications/Apple Qadministrator.app
* /Applications/Apple Qmaster.app
* /Applications/Compressor.app
* /Applications/Utilities/Batch Monitor.app
* /Library/Application Support/Apple Qmaster (the folder)
* /Library/Frameworks/AECore.framework
* /Library/Frameworks/Compressor.framework
* /Library/Frameworks/MediaServerAPI.framework
* /Library/Frameworks/Qmaster.framework
* /Library/Logs/Qmaster (the folder)
* /Library/PreferencePanes/Apple Qmaster.prefPane
* /Library/Receipts/Compressor.pkg
* /Library/Receipts/ProMediaIO.pkg
* /Library/Receipts/Qmaster.pkg
* /Library/Receipts/Qmaster_Frameworks.pkg
* /Library/StartupItems/Qmaster (the folder)
2. In Finder, choose Go > Go to Folder.
3. Type the following path:
/usr/sbin/
4. Click the Go button.
5. Locate the following items from that Finder folder, and drag them to the Trash:
* qmasterca
* qmasterd
* qmasterprefs
* qmasterqd
6. In Finder, choose Go > Go to Folder.
7. Type the following path:
/var/spool/qmaster/
8. Click the Go button.
9. If there are any folders inside the qmaster directory, drag them to the Trash.
10. If you have Motion installed, drag it from the Applications folder to the Trash.
11. From your install disc, reinstall Compressor and Apple Qmaster (and Motion, if applicable).
12. When finished, use Software Update (under the Apple menu) to update your software to the latest version.

Ingested videos not playing in stereo with Quicktime or after exporting with compressor

Why does it seem like every time I try to do something just mildly complex I'm stymied by some bug or problem with the software?
Here's the deal:
0) I have footage was shot with a stereo camcorder, a JVC GR-DV3000 (circa 2003), with built-in stereo mics.
1) I ingest the footage from the Mini DV tape and save it to a camera archive using Final Cut Pro X (latest version).
2) I use Final Cut Pro to pull the events out of archive.
3) When the events are played from within Final Cut Pro X, I hear strereo and audio meters indicate the audio is in stereo (left and right channels have different volume levels).
4) When the events are played with the open source software, VLC, I hear stereo, too.
5) When I export the files for playing on an Apple device using Final Cut Pro, the audio is in stereo as you would expect.
BUT:
5) When I play the event clips with QuickTime from my hard drive after step 2 above, I get no audio from the right channel. Weird, right?
But most annoying of all:
6) When I use Compressor 4 (instead of Final Cut) to output the event clips to "SD for Apple Devices" using the default audio settings, I get no audio from the right channel, either.
7) I've got hundreds, if not thousands, of clips. I'm not about to save each clip manually with FCPX. I need to batch convert these files with Compressor.
8) I've tried various combinations of the audio import settings ("Analyze and fix audio problems," "Separate mono and group stereo audio," and "Remove silent channels." These options have not solved the issue for me. The clips still play in mono in QuickTime.
When I look at the properties of the file in QuickTime, here's what it shows:
DV/DVCPRO - NTSC, 720 x 480 (640 x 480)
Linear PCM, 16 bit little-endian signed integer, 32000 Hz, Left
Linear PCM, 16 bit little-endian signed integer, 32000 Hz, Unused
Linear PCM, 16 bit little-endian signed integer, 32000 Hz, Unused
Linear PCM, 16 bit little-endian signed integer, 32000 Hz, Unused
Why it's telling me the other 3 channels are unused, I have no idea. As I mentioned, the footage was shot in stereo and even Final Cut plays it in stereo.
Here's what VLC says about the very same file:
Stream 0:
Type: Audio
Codec:PCM S16 LE (sowt)
Channels: Mono
Sample Rate: 32000 Hz
Bits per sample: 16
Stream 1:
Type: Audio
Codec:PCM S16 LE (sowt)
Channels: 1
Sample Rate: 32000 Hz
Bitrate: 512 kb/s
Stream 2:
Type: Audio
Codec:PCM S16 LE (sowt)
Channels: 1
Sample Rate: 32000 Hz
Bitrate: 512 kb/s
Stream 3:
Type: Audio
Codec:PCM S16 LE (sowt)
Channels: 1
Sample Rate: 32000 Hz
Bitrate: 512 kb/s
Stream 4:
Type: Video
Codec: (DV Video (dvc)
Resolution: 720 x 480
Frame Rate: 29.970030
Decoded Format: Planar 4:1:1 YUV
If anyone can point in the right direction, I'd much appreciate it.

I ended up just using iMovie to capture video from the camera. The clips now play in stereo in QuickTime perfectly.
It's interesting to note that iMovie saves the clips as .dv file types, not .mov file types like FCPX does.
And it turns out the iMovie capture is *much* smoother. It actually "just works." Ingesting tapes with FCPX, I had to cross my fingers, spin on my head and pray three times to a statue of Steve Jobs before it would work (and even then it would do weird stuff).
The only downside of using iMovie is that it doesn't have the camera archive feature.
I really don't understand why, with $120 billion in the bank, Apple seems to be churning out software as an afterthought. No, software is not where they make their money, but they are ruining their reputation. Ah, well, first world problems.

Old problem with compressor

Hi There,
I am using a somewhat older version of FCP (5.0.4)
A few years ago I remeber having some trouble with the compressor.
It could not find the file's or something like that.
Someone in this forum helped me to solve the problem.
If I remeber well something had to be changed in prefernces.
The forum does not contain this old questions anymore, I regret to say.
The problem now is that after editing in FCP and exporting to the Compressor it gives a warning
"error trying to open source media file"
After clicking the ok button nothing happens.
Does anyone have a clue?
Thanks in advance
Thijs

I thought it had something to do with misplacing the original files but alas

Can I Encode to These Settings with Compressor??

Greetings,
I need some help from you good people.
I have been tasked with preparing our video program for an SD Television Broadcast.
In my many years of using Final Cut, I have never had to export for an official SD Broadcast. So I declare up front that this is a new world for me from web and DVD creation.
But I seem to be having a hard time matching all of these settings using an MPEG-2 Transport Stream in Compressor. So I want to know if I can use Compressor to match these settings or will I miss some of what the station wants?
I've tracked down most of the major settings in Compressor. I highlighted below in bold and red what I am having trouble with.
I will also add that I was trying to work with the GOP I and P frames settings but do not see a choice for selecting 1 frame for each one.
Most of my other issues are with the audio settings. I went to "Extras" and selected Multiplex but don't have any other control over the audio.
So any help would be much appreciated. Thanks!
These are the requirement sent from the station:
(BOLD AND RED are what I need help with)
VIDEO:
MPG TYPE: MPG-2
STREAM TYPE: PROGRAM (VIDEO + AUDIO)
VIDEO RESOLUTION: 720x480
FRAME RATE: 29.97 (NON-DROP) 4:3 DISPLAY
FIELD ENCODING: TOP FIELD FIRST
DEINTERLACING: USE TOP FIELD
BITRATE TYPE: VARIABLE (If they say a variable type, why would they state a Constant Bit Rate below??)
RATE CONTROL MODE: MODE 1
CBR BITRATE: 8000Kbps
GOP STRUCTURE:
I FRAMES: 1
P FRAMES: 1
PROFILE ID: 4:2:2
LEVEL ID: MAIN LEVEL
AUDIO: MPEG 1
AUDIO MODE: MPEG LAYER 2
AUDIO FREQUENCY: 48000 HZ STEREO
BITRATE: 256 KBPS* VARIABLE BITRATE EMBEDDED
MODE: STEREO
NO DE-EMPHASIS
MULTIPLEXING TYPE: MPG-2
Thanks in advance!
-Al

Disclosure: I haven't prepared a show for SD Broadcast either, but have been working with Compressor/DVDStudio Pro for a decade.
Looking at the specs, there are only a couple of unclear areas... the big thing is, they're asking for a Program Stream rather than Elementary Streams.
I looked into that codec and it seems capable of handling the task once you clear up the VBR/CBR and interlace/de-interlace questions.
Good luck!

Export QuickTime movie with Compressor running in background

I've rummaged through the forums many times to figure out the absolute fastest way to get an FCP sequence compressed for DVD Studio Pro while maintaining the best quality. I always seem to come up with:
Export QuickTime Movie (not self contained) --> Compressor (DVD best quality settings)
This seems to work fine. I am currently exporting sequences in HDV 1080i60 and they take an extremely long time to export into QT movies. Because of that, I am editing a sequence, waiting for it to export, then dropping it into Compressor. At this point, FCP is available for editing again while Compressor is working, so I repeat the process. However, when I export to QT from FCP while Compressor is still running in the background it seems to take much longer to export.
Here is my question:
*Am I doing anything wrong by allowing Compressor to work while I am trying to export QT movies from FCP to the same drive?*
Is FCP actually taking longer to export, or is that my imagination? Would it be faster if I only did one at a time, or should it take the same amount of time either way? Am I putting the data on my final movies at risk by doing these things at the same time?
Any help would be appreciated as this is a time sensitive project. I am working in both FCP 5 and 6 on two different computers. 2.5 GHz Core 2 Duo, 4 GB.

Compressor takes a lot of system resources. It will slow the computer down in other tasks.
Because Compressor can run unattended, why not take advantage of that?
Do your regular work that needs you to be there and run the Compressor Batch overnight or at other times when the system is idle.
Compressor's default destination for its processed files is the same directory as the original -writing the files to a different drive might help, at least that way your media drive is not reading and writing at the same time.

Trouble with 10g after Installing Grid Control

Main problem: after installing Grid Control and rebooting, I can no longer access my databases.
I have 10g installed on a fairly decent Windows XP machine. It was running okay, but I had two Oracle database instance processes running at 200mb of RAM each (of a total of 1 GB of RAM), so it was a bit bogged down, as is to be expected when running Oracle as a server on Windows.
I then installed Grid Control, which seemed to go okay, and another database as well. But once the install completed, and I gained access to the Grid Control version of the OEM for the first time, that's when things got wacky. Connecting to any OEM instance started taking anywhere from 2-10 minutes, everything was bogged down considerably, etc. I tried shutting everything down and rebooting, but now things are worse. OEM is timing out and not finding servers, listener is timing out, etc. I've tried manipulating a few things in Net Manager (I noticed that my LISTENER section didn't seem to contain any data at all, and my databases weren't listed in there either) with no result.
I've also had trouble with "host credentials" and being able to administer the databases within the OEM, even after implementing a fix I had found to add my user name to a "log on as batch job" local security policy.
Finally, I noticed that after installing Grid Control, when I run "sqlplus", I now see "Oracle91 Enterprise Edition" instead of the "Oracle10g" it used to show (and I never had anything but 10g installed on this machine!).
Here's what happens when I try to access my dBs:
-When I try to launch the OEM connected to any of the 3 databases I created (which were previsouly running), the browser just times out with "page cannot be displayed".
-When I run "emctl start <ANYTHING>" I get file/path not found errors, and a file path with both forward and backward slashes (starting after the "agent" directory):
C:\oracle\product\10.1.0\agent/<...etc.>
-When I try to test a connection to a service in Net Manager, I get this error:
ORA-12557: TNS:protocol adapter not loadable
I had to manually add my listener info and databases info(under Service Naming) in Net Manager, but everything appeared fine in Oracle Directory Manager (unfortunately, that doesn't help much, since this is just a general info tool).
I am nothing near a DBA and my knowledge is limited, so I apologize for not being more consise, but I'd be glad to elaborate if someone could tell me what they need to know.
Thank you,
John

Yes; thank you both. Although I had 1 GB physical and 1.5 GB virtual memory configured, running Grid Control seemed to completely kill all available resources.
I have removed GC and its related database and applications, and I can again conncet to my databases via Database Control. Thank you.
By the way, another issue has arisen, seemingly in the aftermath of installing GC: my OEM Database Control instances now time out after about 60 seconds, logging me out each and every time. I have cookies enabled, but this doesn't seem to be the trouble. Is there a Web setting somewhere that will kick users out of the instance at timed intervals?

QT trouble with Cleaner 6 mpegs

After updating to QT 7.1.2, I am having trouble playing back mpeg files created with Cleaner 6 (v. 6.0.1). I can watch and hear the first few seconds, but when I click on another point in the timeline or drag the playhead to another point the screen turns black and I get the beachball. However, mpeg files created with Compressor work without any problems but I prefer the Cleaner 6 mpegs because the quality is much better. Is anyone else having the same trouble? I'm not sure whether I should try and revert to the previous version of QT 7 (before the update) to see if this solves the problem.
PowerMac Dual800 Mac OS X (10.3.9)

Hi Byron,
Welcome to the forum.
I take you have experimented with the filters in compressor!
My suggestion would be to do the slow mo work in something like FCP and get the uncompressed quicktime file the way you like it. Then encode using Compressor.
Cleaners mpegs have always been of poor quality (visually that is). I am surprisedd that its output is not MP@ML though.

Trouble with keyword import in LR5 from one catalog to another

Hi; I am trying to open a new catalog because my original catalog is getting somewhat sluggish. It has about 60000 images. First, will opening a new catalog improve anything? Second, I have tried to import the prior catalog "keywords" by going: metadata, import keywords, light room settings, key word sets and get "no items match your search. What am I doing wrong?

I have had this Nikon 7100 for about 6 months. It has more whistles and bells than I am likely to use. I haven't been troubled by 24 megs in LR I guess because I use it mostly for filing and Photoshop for editing. I only edit a few. If I were in need of batch editing, which I may in the future, I think LR would be better.
As to the timing, don't we all get spoiled. We have more computer power now than NASA had 15 years ago. It makes you wonder how the original Apple 2+ with 48k memory even functioned.
From: Modesto Vega <[email protected]>
To: ROBERT CHIAVARINI <[email protected]>
Sent: Tuesday, January 6, 2015 8:31 AM
Subject: trouble with keyword import in LR5 from one catalog to another
trouble with keyword import in LR5 from one catalog to another
created by Modesto Vega in Photoshop Lightroom - View the full discussion
rlchiv wrote: I just looked at the metadata in LR and the size is 24 Megapixels which matches the camera and makes sense. Photoshop must do something in terms of formatting the kicks the size up because these are untouched. As to cabling, I"m using a USB3 and yes, I am shooting raw. Thanks again for all your help.
It doesn't sound unreasonable, it is the size of my current camera and I do have to wait for imports to complete but never timed them. Is this a new camera? The reason for the question is that megapixels matter a lot for Lightroom, it is something I haven't gotten used to yet. There are certain Develop adjustments Lightroom struggles with on a 24 megapixel file (cropping, and the Upright and Manual lens corrections, for example). In other words, there are things that Lightroom does on a 6, 12, 14 megapixel file with ease and cannot do with ease on a 24 megapixel file. Memory does not seem to matter, I recently upgraded my laptop and the performance improvement is marginal. You can almost hear the cogwheels moving sometimes. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7070168#7070168 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7070168#7070168 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Trouble with Compressor/Batch

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