Trouble with connecting my photosmart plus b209a

trouble with connecting my photosmart plus b209a ........it was conncected to my network until today i was messing around with it and reset the network default by accident, and now i am trying to connect the printer to my router and it says it doesnt see any connection and ive tried reseting the router bunch of times, and then for a brief minute it said it was connected to ssid hpsetup? and communication mode adhoc?.. not really sure what that was so i reset the network on the printer again back to default and i dont really know what to do it just says no connection found, does anyone have an idea of what i should do and whats wrong

Hi joey12293,
I am linking a document that has very good information about how to install the printer to the network. Click Here See if this helps. Let me know how it goes.
Good Luck !
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

Similar Messages

Connecting HP Photosmart Plus B209a-m to a new WiFi connection without attaching the printer cable

Hi All,
I have recently changed my ISP and so new WiFi network has been set up at home.
Now I want my printer (HP Photosmart Plus B209a-m) to connect to the new network.
Is there a way I do this without having to attach a printer cable between my laptop and the printer?
Thanks

Yes, on the front of the printer: Setup > Wireless > Restore Defaults.
Now on your computer, in the HP folder, run the Printer Setup and Software to add the printer to your new network.
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Photosmart Plus B209a-m Won't connect to iPhone Hotspot

This is my first time to post. Hopefully, someone can help me. My friend is using a Verizon iPhone as a hotspot. He can connect 5 devices to the iPhone hotspot. When I attempted to connect his Photosmart Plus B209a-m to the hotspot, the laptop loses the wireless connection to the hotspot. The printer installation wizard gets to the point where it finds the SSID and I enter the security phrase. When the install process reaches about 40%, the his laptop loses the wireless connection.
The only way to reconnect the laptop to the iPhone is to disable the printer wireless radio or turn the printer off.
The hotspot uses WPA-PSK security. I noticed that when the wizard found the hotspot it showed WPA security not WPA-PSK.
Is there an update for the printer so that it can connect using WPA-PSK? I could not find one. Or is there something else that I need to do to make the printer connect to the iPhone hotspot.
I worked with Verizon support then with Apple support but since we can connect 2 laptops and a Smartphone to the hotspot, they say it is a printer issue.
Thanks.

Are you sure the hotspot uses WPA and not WPA2 (with or without the suffixes of PSK or AES is all the same)?
The printer will probably not connect to WPA2. Is there a way to change the iPhone encryption?
Actually, is there a way to remove the encryption altogether for testing purposes?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Photosmart Plus B209a is no longer printing through wireless connection. Appreciate any suggestions...

Hello. My HP Photosmart Plus B209a all in one printer stopped working through wireless connection yesterday. I have tried to delete the printer and reinstall using HP Setup Assistant, but when I attempt to configure the device for a wireless network, the HP Setup Assistant quits unexpectedly. I can succesfully set up the printer, but only for use with a USB cable. I noticed that there was an HP printer software update installed yesterday version 2.16.1. Could this have anything to do with it? I read something about airprint in the support discussions but I dont see the nearby printer option anywhere? I checked the list of compatible printers and mine is on there so I am not sure what I am missing here. I would hate to go out and buy a new printer. Any advice would be greatly appreciated. Thanks so much.

I have the same printer but my problem stems from installing a new router. I went through the exact same steps that you did and the HP Installer crashed on me 5 different times at the exact same spot. I called HP and got through to them and after 15 minutes he informed me that this particulart printer is no longer "supported" and software is not available. I told him that I downloaded the update that was available today. He was no help whatsoever. I also can print via USB but that is not at all what I want. The downside of this printer anyways is that it is not Airprint compatible. So, its either reinstall the old router or buy a new printer. This *****!

Photosmart Plus B209a won't communicate with my computer

I have a Photosmart Plus B209a, and I run 4 different laptops with a wireless connection They run Windows Vista, and Windows 7, and I can not print either. The Wireless hub was recently changed, but prior to that I could not print. I get an error message when trying to reinstall the printer software from Windows that states that the USB device is not recognized AND SHOULD BE REPLACED .I bought a brand new USB cord for the printer from HP, and it still doesn't work. I was on the phone with HP for an hour and a half and they had control of my laptop and the issue is still not resolved, she said it must be my laptops problem and then transferred me to an online pay for help service that was a minimum charge of $65. All I know is I have had problems with this happening from the start, it seems every time there is a software upgrade, I have to reconnect to the printer, and now WINDOWS is not even recognizing the device...I will be interested in any answers you receive. Thanks.

AdamE_VZW wrote:
Hi there!!
You can download the drivers on the Samsung website. Go here and click "Software", under the Download Center. This will be the driver you need for Windows Vista.
Have a great day!
I sent you a PM

Photosmart plus b209a-m with osx 10.8.4 not recognize wireless

I had photosmart plus b209a printer with my macbook pro. It has wireless, but I have no idea how to set up it? I didn't install the cd, because I found out I just plug in the usb with my macbook pro will print it. Do I need to install cd first, but I lost it long time ago. Where I can get it or download it. I did search the driver for this printer in hp.com, but it didn't show any thing for me to download, can I set up wireless without install cd? Thanks.

Hi,
You need to install the driver to be able to setup the printer wireless by following the steps
Click the link below and follow the instruction.
you have not mentioned the mac os version to provide you more precise instruction
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02911238&cc=us&dlc=en&lc=en&os=4114&product=377...=
I work for HP but my posts and replies are my own.
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Hp photosmart plus b209a-m not connecting to wifi

Hello forum members,
I have recently changed modems to a Zxytel model (in Prague in the Czech Republic) and successfully set up the wifi with my 15" MacBook Pro using the latest Lion OS, as well as on my iPhone and iPad. However, I cannot get my HP Photosmart Plus B209a-m correctly set up on the wireless network. I go through the standard setup procedures using the HP Setup Assistant (as I have many times before with no problems). It recognizes the printer on the system, but eventually gives me a "Device Not Reachable" error message (it can't find my MacBook, although I'm successfully using the laptop on the same wifi address). I'm stumped.
I've tried rebooting the laptop, unplugging the printer, deleting the printer from my list and starting all over again. None of them are time consuming, so no big deal, but none of them are solving my issues either.
In the meantime, I can print using a USB cable, so I'm not totally out of luck, but I'd like to get this printer properly configured for wireless use.
Any help?
A Price

You didn't try to use it wireless and forget to change it back to wired?
Unplug it for 30 seconds and then plug it back in?

Installing HP Solution Center for HP Photosmart Plus B209a in Windows 7

HP Photosmart Plus B209a
Having trouble reinstlling full software for this printer. PS_AIO_06_B209a-m_USW_Full_Win_WW_140_175-4
When I click on "Install" in a few seconds I get an error message that says, "the system sannot find the file specified" which is
"C:\Users\username\AppData\Local\temp\7zS2780\Setup\...\Setup\hpzpnp40.exe
I have the original CD as well as downloaded up to date copies of the software.

Hi,
Please try these steps
From Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_L4 (exe or Bat)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-71739-4&cc=us&dlc=en&lc=en&...
10. Run the download to reinstall the printer
If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_L4 (exe or Bat)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Run the download to reinstall the printer
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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HP Photosmart Plus B209a-m wireless goes offline after system is shutdown

I am using the HP Photosmart Plus B209a-m on a Dell XPS 16 with Windows 7 64bit. I have setup the printer to connect to the Belkin wireless router so it is on the network. I have setup the printer numerous times and had it working over wireless many times. After the PC is shutdown the printer goes offline. I have to rerun setup over and over again to bring wireless back online. I added the MAC address to the Belkin router, and I have the device trusted in my Norton Firewall. I keep seeing "HP Network Support Automatic (Delayed Start)" in services, but changing it does not seem to make any difference I still need to rerun setup again after the system is shutdown. I am also seeing two printer icons in Devices and Printers. One is just the Photosmart Printer with a generic printer icon; and the second is Photosmart Printer, Scanner, Copier with a picture of the Photosmart which I believe it should be. I have run the setup at least 10 times, and I keep getting a good working wireless system then after the machine is shutdown for the day the printer goes offline and will not print again. How can I prevent the printer from going offline in wireless mode?
This question was solved.
View Solution.

Setting a static IP address may help this issue:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP photosmart plus B209a-m

Hi there
I have a HP photosmart plus B209a-m and have had the same problem as this person where when I try to scan the scanner says "Scan Problem - Try starting scan from computer." when I try find the scanner from the computer it cannot be found.
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Wireless-scanning-not-working-on-HP-Pho...
I have recently brought a new harddrive and the printer program on the machine works fine it's only the scan function that seems to not be working.
Any ideas for what I can do to fix this problem?

Hi SEB19,
Welcome to the HP Support Forums! I see you are running into some problems when trying to scan with your HP Photosmart B209a. When you attempt the scan you get an 'Scan Problem - Try starting scan from computer'.
I would first like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR found, if you are still getting the error I would like you to continue here: The 'Scan Problem. Try Starting Scan from the Computer' Message Displays on the Touch Screen When Sc..., once on the page start on Solution two.
I hope this helps, let me know the outcome I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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How Do I Share a Photosmart Plus B209a Between Windows 7 and Windows 8 Computers?

I have a Photosmart Plus B209a I have been using with a pair of Windows 7 laptops. I use the HP Solution Center (blue icon) to interface with it.
I recently bought an HP Windows 8.1 laptop. The Solution Center doesn't work on it. The HP printer support site says I need to uninstall the Windows 7 Solution Center (blue icon) and replace it with the Windows 8 (gray icon) version.
Will this make my printer only work with the Windows 8.1 machine? I want to print and scan from all of my computers without having to uninstall/reinstall version 7/version 8.1 Support Centers.
This is a joint Windows 7 / Windows 8.1 question. I can't see a way to select two operating systems.
This question was solved.
View Solution.

Hi,
You don't need to reinstall any software on the existing machine(s). You only need to install software and drivers for NEW machine(s) or any old machine after upgrading from Windows 7 to Windows 8.1 for THAT machine.
Regards.
BH
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Lost the driver to my hp photosmart plus b209a when up grade for windows 7 was done installing

Well a few days ago my computer did an automatic upload for windows 7...Now I have no driver for my HP Photosmart Plus B209a all-in-one printer...I lost the disk like a year ago...So I went on HP and downloaded the full driver and installed it..well I should say I tried to install it..I keep getting to the install point and it gets to the 6th step out of 8 and then fails it! I have tried to uninstall and reinstall it...I have tried the HP Dr..I have done everything it tells me to do with the same result! I am so very frustrated right now...Can someone please help me...

Hi kellywammes1,
I would like to help you with your installation problem. When you say it fails on step 6, does it give you an error message? What is the step 6 that it is failing on?
If you could please send me a screen shot of the failing point.
Let me know,
Thank you,
I worked on behalf of HP.

Problem printing scanned PDF document from iPad to HP Photosmart Plus B209a

Hi,
I'd like to report a problem printing a scanned PDF document from iPad via HP ePrint application to my HP Photosmart Plus B209a printer. The document was sent to the printer without any issue. However, the printer only prints out the
screenshot image in the center of the PDF page, and the image is enlarged and rotated to fit in an A4 paper. The rest of the document is simply ignored by the printer. The document with the problem can be downloaded in the link below:
Download PDF document with the problem
What could be wrong? Thank you in advance!

Thanks for the reply.
I received the document from my teacher, so I don't know what program she used to scan it.
I tried to print the document directly from my PC which works fine though, so I guess the document is OK.
My HP printer is an old model which doesn't support eprint or air print, so I used the eprint application on iOS to print the document. I tried both color and black/white which gave me the same result: only the center screenshot image is printed out, and the image is enlarged and rotated to fit an A4 paper, the rest of the document is just ignored.
What do you mean by saving it as a document?

Why is my HP Photosmart Plus B209a printer showing up as only a printer and not a scanner?

I have an iMac running 10.9.3. I am trying to set up my HP Photosmart Plus B209a printer which is connected to my airport extreme. But for some reason, on my iMac it is showing up as only a printer and does not recognize the scanner or give me any scanning options. I need this for a class........any suggestion? I have been to HP's website but cannot locate any drivers or scanning software on their page, only instructions.

First update to OS X 10.9.4.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
Post Date: Jun 30, 2014
File Size: 958.2 MB
Make sure the scanner is powered on.
If the scanner fails to show up, open Preview in Applications. Under File do you see Import from scanner....
If no, Open Image Capture in Applications and see if it will recognize your scanner.

Connect hp photosmart plus b209 printer to verizon fios wireless router

Having trouble connecting HP Photosmart Plus B209 printer to verizon fios wireless router in order to access printer via home wireless network. The WPS (push button) connection option is not available on the current software version of router (VERIZON M1424WR rev.1 (Mfg. ACTIONTEC)). So, need to know how to connect via the PIN option.
Normally, to connect a wireless device (like this HP printer) to the network, the device would input the router's security pin (e.g. WEP key). But I can't figure out how to input the router's WEP key via the printers face screen. And, after talking to Verizon, there is no provision to enter the printer's pin within the router's control setup online.
Any suggestions? Thanks.

This may help: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02986958&cc=us&dlc=en&lc=en#N1042
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I am employed by HP

Trouble with connecting my photosmart plus b209a

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