Trouble with custom sizes

I just got an Epson 3800 and am trying to set up a custom size. I have used Aperture for several years and never used this function (used Photoshop instead). The problem is in the printing. I entered my custom size, everything looked right in the thumbnail on the print page but it doesn't print properly. Twice the photo paper came through with nothing on it (even thought the printer said "Printing") and now most recently only a portion of the picture is printed in one corner.
Any ideas?
Thanks, John

It could be an orientation issue - in other words the length vs. width is screwed up. Maybe not - I have gone through some serious pain getting all of my software working correctly with 4880 printers in the past.
RB

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Hello everyone, I'm having some trouble with image sizes.
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Most common display resolutions in the first half of 2014
Acronym
Aspect ratio
Width (px)
Height (px)
% of Steam users
% of web users
SVGA
4:3
800
600
00.08
00.64
WSVGA
~17:10
1024
600
00.17
01.59
XGA
4:3
1024
768
02.85
09.84
XGA+
4:3
1152
864
00.34
00.85
WXGA
16:9
1280
720
00.93
01.65
WXGA
5:3
1280
768
00.52
01.09
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1280
800
02.44
08.90
SXGA– (UVGA)
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960
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00.48
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1024
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1360
768
03.00
02.43
HD
~16:9
1366
768
24.53
26.64
SXGA+
4:3
1400
1050
00.10
n/a
WXGA+
16:10
1440
900
05.74
05.95
HD+
16:9
1600
900
07.76
04.99
UXGA
4:3
1600
1200
00.30
n/a
WSXGA+
16:10
1680
1050
06.27
02.96
FHD
16:9
1920
1080
32.91
08.64
WUXGA
16:10
1920
1200
02.11
00.95
QWXGA
16:9
2048
1152
00.08
n/a
WQHD
16:9
2560
1440
00.93
00.58
WQXGA
16:10
2560
1600
00.13
n/a
3:4
768
1024
n/a
05.31
16:9
1093
614
n/a
00.64
16:9
1536
864
n/a
00.70
Other
01.41
09.42

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