Trouble with Elements organizer and online storage space

Hello,
  I have a problem with my online storage space showing files, when I have deleted everything.  The techs at Adobe want me to reset client services within organizer, but this only causes the program to hand up loading for hours.... So, is there a way to solve this?  Do I need to remove and reinstall?  Can this be done just for the organizer program?
- Scott

Moved to Photoshop Elements

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    HI everyone,
    I've been having trouble with using time machine to back-up to my 1 TB LaCie drive (purchased 5/12, unfornuately I was dumb and didn't register the drive and no longer have the box with the serial number and there is no serial number on my drive. The only problem I had up until the end of August was that every so often the LaCie drive (using my FW 800 port) would unmount after waking up from sleep.
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    Is the drive failing? Have some other back-ups of my documents, my address book, iCal and am going to make a backup of some of my pref files and important e-mail files and am going to do some more back-ups after I am done.
    Have reached out to the women at apple care whom I talked to last August, but don't expect to hear back from her for at least 24 hours.
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    2013-11-07 06:26:25 -0500: Starting verification tool:
    2013-11-07 06:26:25 -0500: Checking prerequisites
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    2013-11-07 06:26:25 -0500: Checking for an EFI system partition
    2013-11-07 06:26:25 -0500: Checking the EFI system partition’s size
    2013-11-07 06:26:25 -0500: Checking the EFI system partition’s file system
    2013-11-07 06:26:25 -0500: Checking all HFS data partition loader spaces
    2013-11-07 06:26:25 -0500: Checking Core Storage Physical Volume partitions
    2013-11-07 06:26:25 -0500: The partition map appears to be OK
    2013-11-07 06:26:25 -0500:
    2013-11-07 06:26:25 -0500:
    2013-11-07 06:26:38 -0500: Verifying partition map for “LaCie”
    2013-11-07 06:26:38 -0500: Starting verification tool:
    2013-11-07 06:26:38 -0500: Checking prerequisites
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    2013-11-07 06:26:38 -0500:
    2013-11-07 06:27:13 -0500: Disk Utility started.
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    2013-11-07 06:27:24 -0500:
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    2013-11-07 06:48:12 -0500: Disk Utility stopped verifying “LaCie”: This disk needs to be repaired. Click Repair Disk.
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    2013-11-07 06:50:02 -0500: Verify and Repair volume “LaCie”
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    2013-11-07 07:05:21 -0500: Disk Utility stopped repairing “LaCie”: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
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    2013-11-07 07:09:45 -0500: Disk Utility started.
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    2013-11-07 07:11:45 -0500:     Partition Scheme: GUID Partition Table
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    2013-11-07 07:11:45 -0500:         Name        : “LaCie”
    2013-11-07 07:11:45 -0500:         Size        : 999.86 GB
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    2013-11-07 10:39:32 -0500: Checking volume information.
    2013-11-07 10:39:32 -0500: The volume LaCie appears to be OK.
    2013-11-07 10:39:32 -0500: Repair tool completed:
    2013-11-07 10:39:32 -0500:
    2013-11-07 10:39:32 -0500:

    I just got a call back from the upper level support person at apple care who had been advising me on my trouble with time machine and my LaCie 1 TB FWD. I had sent her much of the same verbiage as I posted here. As some of you have probably figured out, the verdict is that the drive is probably failing. She says this because I have had to do two erase and reformats. She thought that the intermitant problem that I have had with the drive unmounting when my iMac wakes from sleep could be related to the drive failing.
    In the meantime I have a secondary back-up (not using time machine) and the LaCie  1 TB FWD is working for the moment.
    Thanks to all who read all my verbiage.
    And in the meantime, I've learned something. I marked this question as solved. But I'm open to other things to try.
    Message was edited by: njtreehugger minor edits and update

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    mac-address 0018.18BB.B973
    type 7941
    button 1:2
    ephone 3
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    username "user3" password 203
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