Trouble with Family Pack

SL installed fine on the first computer. On the second, the DVD won't even load. The machine tries to read the disk, but then ejects it. Any ideas?

It's an early 08 white Macbook. I think it might actually be the DVD drive. Like the other commenter, my wife never uses it, so it could have gotten messed up a while back without our knowing. It's spitting out other DVD's too. I can't believe I didn't try that before posting! Thank goodness for AppleCare.

Similar Messages

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    After going through a few threads on the subject of installation failure due to tbe pseudo-faulty DVD, I have the impression that many users mention that they were using a Family Pack install DVD or in one case a "drop in". The former is my case. Please post if you have had this problem with Leopard install, and whether you were using a single licence, family pack or drop in. It's just a hunch, but perhaps this problem only affects a specific set of disks.

    I believe that they are holding back on sending a new DVD until they know why there were defective ones. I read somewhere that they require a new SKU so that they will actually be a separate batch.
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    Stuff happens - but with Leopard, a lot of stuff sure happened at once. They sold 2 million DVDs. If only 5% have problems, that's a lot of problems to deal with, one at a time.
    In time it will sort itself out, but in the meantime the rooms are full of smoke

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    -----------------------------  10.4 10.5 10.6
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    Thank you.

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    I have a iPad and a MobileMe Family Pack subscription.
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    Message was edited by: Arjon Stellinga

    HI,
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    Information about the MobileMe transition
    Apple - Sign up to be notified when iOS 5 and iCloud are available.

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    My wife's Intel Macbook is still running Tiger and I have since bought a 10.5.6 family pack which I was intending to install. I also just received the 10.6 family pack to upgrade my iMac and her macbook as well.
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    Message was edited by: telekaster

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  • I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

    As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
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    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. K50IJ
    iTunes 11.1.5.5
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0038B8600B98D1E0
    Current user is not an administrator.
    The current local date and time is 2014-03-21 16:52:39.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
    **** Device Connectivity Tests ****
    iPodService 11.1.5.5 (x64) is currently running.
    iTunesHelper 11.1.5.5 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

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