Trouble with Illustrator cs6

I updated all the apps through creative cloud but Illustrator cs6 wouldn't work- it would get up to about 70% then say the update failed. I read somewhere that if I uninstalled & reinstalled it the updates might work;
I've uninstalled it and can't find how to reinstall now. I'm sure it's probably an easy fix but I can't find any answers online.

Discussions of RE-installing
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

Issue with Illustrator CS6 - can't get it to run

Since a couple of weeks ago, I have an issue with Illustrator CS6 - can't get it to run When starting the application I get the following error:
"The procedure entry point ?AcquireVarient@ImageInterface@drawbot@dvaui@@QBE?BV?$intrusive_ptr@UImageInterface@drawb ot@dvaui@@@boost@@V?$rational@J@5@@Z could not be located in the dynamic link library D:\Program Files\Contents\Windows\Illustrator.exe."
I'm running it on Windows 8 (x64). I have multiple other Adobe applications installed, which are running fine. I've tried solving the issue with reinstalling Illustrator - multiple times. My GPU driver is updated to the latest version.

I have this issue as well on my Mac and called tech support 4 times and they can't fix it. Adobe has really gone down hill in a short amount of time!!
Only thing that worked (as a temporary fix) is to create a new user and toggle back and forth between two users which is very annoying. Adobe has tried uninstalling, reinstalling, taking over my computer remotely, trashing plugins, verifying permissions but the fact remains that we bought CS6 four weeks ago and Illustrator doesn't work.
I'm going on Facebook to let others know.....don't buy Adobe, it doesn't work and they don't know how to fix.

Trouble with Photoshop Cs6

Having trouble with Photoshop cs6. Brushes that i have downloaded from 3rd party websites were deleted from Photoshop after months of use. We replaced all the brushes 1 by 1 but now there is an extreme lag in almost every function in photoshop that i had never experienced before. Dont know what is going wrong.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Text problems with Illustrator CS6

Hello. We are having problems with text in Illustrator CS6. 1. When we copy / paste text within illustrator all color information is lost. 2. When we save documents in Illustrator CS6 then re-open text with color attributes changes to different random colors!! For example: If we save an Illustrator document with a paragraph of text that is part red and part black when we re-open the same paragraph might be all gray, or orange or (you pick a color). Can anyone help us here as this is causing no end of grief. Mac OSX 10.8.2

As promised. This is the response received from iClipboard re the text color problems with Illustrator CS6.
"Sounds like an Adobe problem especially given their last fix which changed how they worked with the system clipboard. We don't mess with any of the data put on the system clipboard. We simply make an exact copy of it and store it in iClipboard. It's a READ operation, not a WRITE operation so no data on the clipboard is changed. We use standard Apple API's to do all of this (proof is that iClipboard is in the Mac App Store--Apple's review process doesn't allow undocumented API calls)."
My thanks to the people at iClipboard however the problem still exists. I'll sum up the issue this way. I have created a paragraph of text in Illustrator that combines black text with red text. I copy then paste the text with iClipboard running and the pasted text is all black. I copy then paste the text with iClipboard disabled and the copied text maintains the color information. When I save the Illustrator document with iClipboard running then reopen the black / red text reopens as grey / orange. With iClipboard disabled the reopened document is fine - go figure. The problems only occur with text - images are fine though they were a problem with the first version of Illustrator CS6. Anyone got any suggestions??

Surface Pro 3 with Illustrator CS6/CS3

Hi there,
before I want to buy the Surface pro 3 I have a few questions. The main reason I want to use it for is to work with Adobe Illustrator.
1) I've installed CS6 student edition on my desktop pc at the moment. Is it possible to use CS6 student also at the Surface by using the same license as on the pc.
2) Can I use the pressure sensative of the brushes in Illustrator CS6 with the Surface 3 pen?
3) If it's not possible to use CS6 on both devices, I have also the older Illustrator CS3 student edition. Has anyone tried to use this pressure option in the Illustrator CS3 on the Surface pro 3?
4) Could you generally advise to use Illustrator on the Surface pro 3. I've read that the GUI symbols are very small. Has anyone experiences?
Thank you so much,
ktoffler

You shouldn't have much problems with the surface. The only thing I can think of is the issue of the higher resolution. Since illustrator is an older version is is lacking the features for higher resolution monitors. You may need to lower the resolution to make it easier to see and use. Other than that you should be fine.

Optional Components Fail to Install with Illustrator CS6 via Creative Cloud on Windows 8

Hello,
I'm a paid subscriber to the creative cloud and I'm having a problem with installing Illustrator CS6 through the Adobe Application Manager on Windows 8 64-Bit. I've tried redownloading and reinstalling through the app multiple times to no avail.
My specs are as follows
Windows 8 64-Bit
16GB Memory
Installing to 120GB SSD with 30GB free space
Nvidia GeForce GTX 580 1.5 GB
The OS is completely up to date, as well as the other CS6 Apps I have installed through the manager (Which all installed easily and work well!): Photoshop, After Effects, Premiere Pro Family, Fireworks, Dreamweaver, Audition, SpeedGrade, Prelude, Lightroom 4.1, and Acrobat XI Pro.
Thanks for any help!
Here is the file I get when I click "more details":
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF012, DF024 ... WARNING: DW016, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 24 error(s), 70 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW066: OS requirements not met for {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1
WARNING: DW066: OS requirements not met for {A7014808-9F3A-4A1F-B672-E562D857D701} Camera Profiles Installer_7.2_AdobeCameraRawProfile7.0All 7.2.0.0
WARNING: DW066: OS requirements not met for {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW066: OS requirements not met for {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0
WARNING: DW066: OS requirements not met for {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0
WARNING: DW066: OS requirements not met for {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {319044AD-1B7E-4872-8E8A-D18D88C7E932} AdobeIdeaPluginCS6-loc 1.0.0.0
WARNING: DW066: OS requirements not met for {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0
WARNING: DW066: OS requirements not met for {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0
WARNING: DW066: OS requirements not met for {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0
WARNING: DW066: OS requirements not met for {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0
WARNING: DW066: OS requirements not met for {9C4AA28F-AC6B-11E0-8997-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.4148
WARNING: DW066: OS requirements not met for {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0
WARNING: DW066: OS requirements not met for {9AB0EFC0-AC6B-11E0-9E61-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x86) 6.0.2900.2180
WARNING: DW066: OS requirements not met for {2DD4DE71-993F-46DE-B349-E9B601BD8FA7} Photoshop Camera Raw 7_7.2_AdobeCameraRaw7.0All 7.2.0.0
WARNING: DW066: OS requirements not met for {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
WARNING: DW066: OS requirements not met for {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148
WARNING: DW066: OS requirements not met for {9D2A060F-AC6B-11E0-8C00-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.1
WARNING: DW066: OS requirements not met for {FF65BFB9-B353-468C-B10C-3C46224B6F93} Photoshop Camera Raw 7 (64 bit)_7.2_AdobeCameraRaw7.0All-x64 7.2.0.0
WARNING: DW066: OS requirements not met for {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0
WARNING: DW066: OS requirements not met for {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {51C77DC1-5C75-4491-8645-A17CC33F5A36} AdobeColorEU CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {26F763C9-076F-473D-9A0E-4050C973737C} AdobeColorJA CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {BB66788C-4C4F-4EB0-B146-9178857DE287} AdobeColorNA CS6 4.0.0.0
WARNING: DW066: OS requirements not met for {784B5277-7B8A-4058-8F5D-A146F8BA5F7B} Adobe Hunspell Linguistics Plugin CS6 1.0.0.0
WARNING: DW066: OS requirements not met for {29DB26AB-81CE-41D6-B0C9-BE15E36C87C6} Adobe Hunspell Linguistics Plugin CS6 x64 1.0.0.0
WARNING: DW066: OS requirements not met for {94FEA41F-7345-429F-AA31-5C615F24CE29} Adobe WinSoft Linguistics Plugin CS6 1.3.0.0
WARNING: DW066: OS requirements not met for {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0
WARNING: DW066: OS requirements not met for {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6 3.0.0.0
WARNING: DW066: OS requirements not met for {F683ECF1-07EC-43CB-90B0-8F325A8C09C1} Adobe Illustrator CS6 Support 16.0.0.0
WARNING: DW066: OS requirements not met for {8467887D-92F1-435C-B387-A7551B88EC70} Adobe NPS Panel 1.0.0.0
WARNING: DW066: OS requirements not met for {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0
WARNING: DW066: OS requirements not met for {7E91BB17-16A1-42CE-9502-D6C98BE04920} PDF Settings CS6 11.0.0.0
WARNING: DW066: OS requirements not met for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
WARNING: DW066: OS requirements not met for {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
WARNING: DW066: OS requirements not met for {EFBC1075-F890-4293-A0D1-04BE66EE2AB3} Adobe ExtendScript Toolkit CS6 3.8.0.0
WARNING: DW066: OS requirements not met for {FB21FA75-1447-4753-B7E3-87F040DFE0F5} Adobe Extension Manager CS6_6.0.4_AdobeExtensionManager6.0All 6.0.4.0
WARNING: DW066: OS requirements not met for {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {CB510A42-9CC2-4FD0-9DA6-0C8C333EF538} Adobe Illustrator CS6 Support32 16.0.0.0
WARNING: DW066: OS requirements not met for {DC00A3E1-9C61-4B11-8070-B592E68D2B3C} Adobe Linguistics CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW066: OS requirements not met for {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0
WARNING: DW066: OS requirements not met for {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW066: OS requirements not met for {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0
WARNING: DW066: OS requirements not met for {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0
WARNING: DW066: OS requirements not met for {A269DDEC-5572-4032-AA26-3485A1620006} AdobeIdeaPluginCS6 1.0.0.0
WARNING: DW066: OS requirements not met for {7483525E-26E8-4748-870D-1F064AB8AA83} AdobeIdeaPluginCS6 x64 1.0.0.0
WARNING: DW066: OS requirements not met for {B1CE96E8-76BA-454A-91A8-D8A5D712234E} Adobe Bridge CS6_5.0.1.1_AdobeBridge5-mul 5.0.1.1
WARNING: DW066: OS requirements not met for {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0
WARNING: DW066: OS requirements not met for {F14215C3-991E-4A8E-9596-B013C42A673F} Adobe Bridge CS6 (64 Bit)_5.0.1.1_AdobeBridge5-mul-x64 5.0.1.1
WARNING: DW066: OS requirements not met for {00496505-D56B-4B07-A8C5-70A0B4E689F7} Adobe Bridge CS6 (64 Bit) 5.0.0.0
WARNING: DW066: OS requirements not met for {4869414E-7AEA-4C8E-BE1C-8D40977FD517} Adobe Illustrator CS6 16.0.0.0
WARNING: DW066: OS requirements not met for {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
WARNING: DW066: OS requirements not met for {9A63F173-0324-43F5-A0CA-75FF3ADE907B} Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64 16.0.0.0
WARNING: DW066: OS requirements not met for {7D4E9D10-AED6-485D-A2B0-9A1DF1A55545} Adobe Illustrator CS6 Core 16.0.0.0
WARNING: DW066: OS requirements not met for {8815EC0E-89C0-4EDB-ACD7-32DB5B67536D} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0
----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 27)
ERROR: DF012: Unable to find file(Seq 27)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 27)
----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
ERROR: DF012: Unable to find file(Seq 28)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\ACaslonPro-Semibold.otf" Error 5 Access is denied.(Seq 8)
ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 8)
ERROR: DF024: Unable to restore file at "C:\Windows\Fonts\ACaslonPro-Semibold.otf" from backup at "C:\adobeTemp\backup\adobetmp29733304" Error 5 Access is denied.(Seq 8)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 8)
ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\ACaslonPro-Regular.otf" Error 5 Access is denied.(Seq 7)
ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 7)
ERROR: DF024: Unable to restore file at "C:\Windows\Fonts\ACaslonPro-Regular.otf" from backup at "C:\adobeTemp\backup\adobetmp29723304" Error 5 Access is denied.(Seq 7)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 7)
----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadPro-CondIt.otf'(Seq 47)
ERROR: DF012: Unable to find file(Seq 47)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MyriadPro-CondIt.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 47)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 47)
----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadPro-CondIt.otf'(Seq 48)
ERROR: DF012: Unable to find file(Seq 48)
ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MyriadPro-CondIt.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 48)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 48)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed

You can try Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html. You may also want to review your installation log in it's entirety as opposed to only the summary. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Help with Illustrator CS6 and Flash CS4

Hello I use Illustrator CS6 and Flash CS4. When I export a drawing realized in Illustrator in the size(format) .sof Flash, this one is imported in the library(bookcase) of Flash CS4 but he(it) is created with a multitude of graphic symbols and symbols Bipmap. In the scene(stage) of Flash, the image is illegible it is floutée, apparently it is not a vectorial image. Thank you for your answer. Very cordially.
Thank You !!!

Sometimes a picture is better than a description. I had to use a translator to find out that floutee means blurred.
Generally bitmaps (raster images) are not a strong suite for illustrator. It can do some things with them, just not as much as photoshop. Maybe if you could explain what you want to do with the symbol, then maybe we can give some ideas. Also by posting a screen shot, we might know of where there is a vector alternative.

Issues with Illustrator CS6 and Intuos5

Hello,
I'm fairly new to Adobe CS and I've been running into a few issues. I've used it fairly consistently at work, but I want to branch out and do some graphic design on my own, so I bought a student license and set about teaching myself! Anyway, I got a Wacom Intuos5 medium tablet to go with this and I think it's causing a few issues. First, it seems like it's causing Illustrator CS6 to crash on launch. If I open an Illustrator document (I'm running Win7 64bit with 16gb of RAM), I get a message that Illustrator CS6 has stopped working. I close that pop-up and try to open the same document again and it opens just fine. I read in a release note that this is due to a plugin associated with Inkling, but I don't have that installed, so I'm not sure that this is what I'm experiencing. I've uninstalled the tablet and went about launching Illustrator again and it seems to working just fine. Is there a fix for this?
Second, I was just getting familiar with the brush tool the other day and noticed that when I used the tablet, the brush tool just quits drawing after about 7 seconds. So I made the same scribbles (just making figure eights over and over again) with my mouse and it seems to cut out after about 15 seconds this time. Is there something I might be doing wrong or this normal? Has anyone else experienced this?
Also, I'm running two SSDs and a 1TB HDD. I have WIN7 and other small things on one SSD and CS6 currently installed on the other SSD. Could this be an issue? I'm at work right now, but I plan on uninstalling both the table and CS6 and only installing CS6 onto my WIN7 SSD to see if this clears anything up.
Thanks for any suggestions ahead of time!
Tom

Hi Larry,
I reinstalled CS6 onto my main drive and I still got the crashing on launch. It's clearly the tablet that's creating the issue. Is there anything else you suggest?
Thanks!

Problem with illustrator cs6

hello. I have illustrator cs6 but since 3 days ago it goes so slow especially when I open it and when I click on file to do any operation to save or open. My computer is a Macbook pro retina with 2.6 GHz processor intel core i7 and 8GB memory. I have a lot space on my disk and this had never happened. I think maybe it was from the moment that i made a clean with the mackepper or i dont know what happend
but this was suddenly, from one day to another the program worked very well and now it is so slow when i want to open it or when i want to sabe o open a file. Please help me. Thanks!

Applications >> Utility >> Disk Utility >> repair permisisons
Reset prefs - hold fingers over Shift Option Command, boot Illustrator, depress those 3 keys immediately after booting Illustrator

How do I restore default preferences with Illustrator CS6 in Mac with Mavericks (10.9.2)?

In Library/Preferences I don't have the Adobe Illustrator Settings.
I tried the Find command to search for Illustrator Prefs, but can't see it.
If I were to find it, the Illustrator CS6 Classroom in a Book tells me to copy the file and save it to another folder in the hard disk? This I don't understand.
Thanks!

PA,
When you mean start up is opening Illustrator, right?
Right.
The quick and easy way to restore default preferences is the Cmd+Option+Shift.
If you have customized your preference settings and wish to be able to get them back, you can use the Move the folder way which will save them so you can move them back and thereby regain your customized settings.
For your present use, Cmd+Option+Shift is the obvious choice.

Anyone else having an issue with Illustrator CS6 update failure?

I have had Creative Cloud since Jan 2013 and my Illustrator CS6 update failed to complete. What do I do to get the update? Support won't help since I have an "older" version.

Since you have not mentioned the operating system that you are using: Please refer to:
Adobe - Illustrator : For Macintosh : Adobe Illustrator 16.0.4 Update for Mac - All Languages
Adobe - Illustrator : For Windows : Adobe Illustrator 16.0.3 Update for Windows 64bit - All Languages
Regards
Rajshree

Anyone having trouble with Photoshop CS6 with Intuos3?

I've been using CS6 since just after the Beta was released and I like many of the new features. I would probably love the software if not for one huge problem I'm having... no pressure sensitivity with my Intuos3.
My Intuos3 works fine with CS2 and CS3 but not with CS6. I even unistalled all versions of Photoshop except for CS6 in case there was some sort of conflict going on but still no pressure sensitivity. Reinstalled CS3 and it works fine in that application, and still not in CS6.
Does anyone else have this issue? I believe it must be a CS6 issue and not an Intuos3 issue for the fact that my tablet works just fine with previous versions of Photoshop.

No, Wacom tablets are working fine for most people.
Those who've had trouble found that updating the driver or reinstalling the driver solved the problem.
If you continue to have trouble, you probably want to contact Wacom and have them help you troubleshoot the driver.

Trouble with Illustrator CS3

Hi, I have an elderly computer which can only support Illustrator CS3 or earlier (i know, time for upgrade but no $).
My toolbar has disappeared, can't work without it, and it's not "hidden" under the window.
Any suggestions or help please?

delphinium,
It may be time for the list,.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.

Illustrator CS2 bridge will not open with Illustrator CS6 installed

I had CS6 loaded and working well but when I uninstalled a previously loaded copy of Illustrator CS2 my Bridge would not fire up. I tried reloading Illustrator from CS6 disc but it still would not work.What can I do?

Try using the Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Mouse problems with Illustrator CS6 and Mountain Lion

The mouse in Illustrator selects and deselects as it moves over buttons and cells:
1. In Graph data the cells the mouse passes over go dark grey if not already selected, then deselect if they are selected. This makes it very difficult to use the data cells.
2. In Layers window, where I may have 100s of layers, I want to hide one layer or more which are not necessarily adjacent to each other. Illustrator hides all of the layers it passes. It is very difficult to click and unclick the show/hide button (and also the lock button). Ditto with show or unlock toggle layer. I had to start up in Lion in which Illustrator does not have this problem in order to get a job finished in time.
Seems there needs to be a fix for Illustrator to work properly in Mountain Lion.
Has anyone found such a fix?

No I don't have Right-Zoom (don't know what it is), but I have the same problem with Apple's Track Pad, which I don't use much and I only use the inbuilt software.
I use Kensington Slim Blade and before that LogiTech's marble mouse and both need their software to work properly.
All of them work fine in Lion and earlier. Could it be that Adobe has overlooked some new aspect that’s in Mountain Lion which, in my case, needs to be fixed for Illustrator?

Trouble with Illustrator cs6

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