Trouble with InDesign download

I am trying to download a more current version of InDesign for my work computer (MAC). It currently has CS3 installed. The download seemed to work fine, but when I click on the icon and it takes me to install, the install button will not respond. Should I try to redownload?

Reboot the machine and try to install again. If same issue, download it using a different browse and then check.

Similar Messages

Trouble with a download

I am having trouble with a download of Adobe Photoshop Elements 11.
Kay

Do you receive any specific error messages? Which operating system are you using?

I have an Ipod Touch (4th Gen) and I am having troubles with my downloads from purchasing music from the Ipod. On my downloads icon in the Itunes Store (on Ipod) there is a symbol of how many songs I still have waiting to download, but they wont download.

I have been having troubles with this for months and am extremly tired of not being able to download my songs. I bought these songs off of Itunes as well, so I really hope i can retrieve them. I do not know where to find a personal apple support person yet, does anyone know where to find one on the website?

See these previous discussions:
Waiting applications: Apple Support Communities
Downloading apps stuck on waiting...: Apple Support Communities

Getting started with inDesign -- download question

I just joined Creative Cloud. Tried to download inDesign to get started....but the download center only makes the trial version of inDesign available. Is this correct, or am I doing something wrong?

Please follow the below given steps to download Indesign and other CC Software.
1. Login on creative.adobe.com
2. Click on Download Center
3. Download Creative Cloud Desktop Application on your computer and install the same.
4. Launch Creative Cloud Desktop Application from your computer and login with your Adobe ID and password.
5. Download the software which you want to install.
After installing the software you can use it as a full version software.
Regards,
Jatin Dembla

Trouble with newly downloaded albums duplicating themselves and not saving in the right place.

When I buy an album from iTunes it created grey duplicates i can't delete and doesn't show up in my media location on my external drive. It's plays from the iCloud but the download from iCloud is greyed out. I didn't sign up for iTunes Match. But I think I do have an iCloud acount. Not sure what I'm doing wrong.
Next to the songs in question in my library there is a dotted line circle where the track number should be. The duplicated are all greyed out and it won't let me delete them. It also won't find the artwork even when I ask it to. It should up on my iPhone though. When I was clicking on the available downloads (not sure why i have to do this, instead of it downloading automatically), I got a pop-up message saying it was unable to find my external drive, but that is ******** becuase it's still shows the right location and path in the iTunes Media Folder Location in the advanced tab in Preferences.

Somewhat resloved. I quit iTunes and restarted it. The albums are their now and the duplicates are gone. Now the option to download it from the cloud is there and the album art has also appeared. Still not sure what caused the issue. I think it was a glitch or freeze with the cloud.

Firefox often disappears from my computer and I have to download often. I always have trouble with the download because my virus checker pops up and inhibits i

Do you have a phone support number?
Firefox often disappears from my computer and I have to redownload. I do it from your site hoping it's safe, but my Internet Explorer always blocks it at first and I have to tell it it's ok. Then my virus checker pops up and says "potential problem", and then I search all the other options for downloading and the same thing happens with all of them.
How can I be sure I'm safe when downloading Firefox and why does this happen so often? I have XP, but my husband has it also on two computers, and he never has this problem.
I have also searched to see if I can contribute to Firefox, because I think it is a GREAT browser. I just don't know where to go for information like this, and you don't seem to have a phone number.
Thank you.
Donna Randle
'''''Email removed by moderator to prevent spam'''''

Hi Standupmom, I might be considered a random person, actually.
Maybe this is the other page you remember? [https://www.mozilla.org/en-US/contribute/ Get Involved: Volunteer Opportunities at Mozilla].

Having trouble with InDesign CS4, fonts and newspaper RIP

Hi all,
I am the production manager for a student newspaper. We've been having random font issues where text is missing or replaced with Myriad ever since we upgraded from CS3 to CS4. Our printer is saying that we may have different font versions installed on different workstations. But the machines (Intel iMacs running 10.5) are all running the same disk image, and we had no font issues when we ran CS3 on them previously (indentical font folder on every machine).
Additionally, we've had similar problems with camera-ready ad files since moving to CS4. I can't control the fonts my customers use, so how to do I rectify this with CS4? In the past we never had any problems once we made a X-1a PDF that sanitized everything.
Are there any known issues with newspaper RIPs and X-1a PDFs generated from InDesign CS4? Everything looks, prints and preflights 100% okay in-house. I have opened an affected PDF on OS X, Vista, in Acrobat and Preview and printed on genuine PostScript (Ricoh SP C811DN and Ricoh SP 8200) as well as non-PostScript printers (a little HP 1012) and cannot replicate the issue on my end, so it seems like a RIP issue to me.
I could roll everyone back to CS3 but that would be a lot of work, and we really like CS4 otherwise ... so, any ideas?
Here is a PDF you can check out. Please let me know if you see any problems with it.
http://spub2.uta.edu/pix/frontpage.pdf
Here is a scan of the printed page where fonts had randomly been replaced with Myriad:
http://spub2.uta.edu/pix/markedup.jpg
Preflight okay:
http://spub2.uta.edu/pix/preflight.jpg
I'm not sure if it's kosher to mention the printer's name, but this is a big one who prints national papers and one of our big local dailies, not Crazy Jim's Discount Printing or anything like that.
Any help would be greatly appreciated.
Thanks,
Adam

Adam,
OK, we've got your file here at Adobe. Although it preflights correctly for PDF/X, running a custom preflight profile with Acrobat 9 Pro shows font problems. (I've attached the preflight report.) The problems are not severe enough to prevent normal display and simple PostScript printing of your file, but possibly really doing a job with less forgiving software that your newspaper printer is using as part of their workflow.
Without knowing what that software and workflow is exactly, there isn't much I can do other than speculate. But there is something technically wrong with the
Bureau Grotesque and
Miller Display font families you are using? Are they OpenType fonts? Were they originally in OpenType format or did someone convert them? Anyway, if you can get permission to send me off-list the content and fonts, we would love to analyze what's going on here!
- Dov

Trouble with Adobe downloads

Greetings to all people of peace.
At this time I am having difficulty downloading all Adobe downloads. I have windows 8 and things have been very difficult since the Adobe Company changed from direct downloads to written help pages and survey questions. I find it a whole lot easier for me to just click on download and be done with it. Thanks in advance for those that mean well and are responding to actually help me.

What kind of problems/difficulties do you have with downloads? I am not sure what you mean by "since the Adobe Company changed from direct downloads to written help pages and survey questions". With Windows 8, Microsoft (not Adobe) has changed the way of downloading all software applications (not just Adobe software).
To download a Windows Store app, you can just click the Install button in the Windows store.
To download a Desktop app, you can click the "Go to publisher's website" link. It should take you to a direct download page.
Here's an example for Adobe Reader XI (desktop app).
You can also go directly to www.adobe.com and find a page to directly download Adobe software.

Anybody having trouble with InDesign CS2 documents on a network drive?

I just set up my Airport network at home (Airport Extreme base station, external hard drive plugged into the USB port, iMac G5 plugged into one of the Ethernet ports) and have run into a peculiar problem. When working on my iMac (connected vie ethernet) I open an Adobe InDesign CS2 document from the USB network drive. After a minute or so InDesign tells me something has gone wrong and it is shutting down. I immediately re-launch InDesign and it does its auto-recovery and immediately shuts down again. If I re-launch again and it asks if I want to begin auto recovery it immediately shuts down again. Only by telling it "no" to auto revoery can I break the cycle and let InDesign launch normally. However, if I then go to the file I was working on and attempt to open it, InDesign shuts down. I know that InDesign creates a temporary Lock file when you open a document. My guess is that somehow the lock file is getting corrupted and preventing InDesign from opening this file. InDesign documents are the only file types thus affected, Illustrator and Photoshop are fine. I have a second hard drive connected via Firewire and have never had any problems with files from it. My question is, what would be causing the problem on my network drive connectd to the base station? Am I the only one out there with this problem?
iMac 1.8 GHz PowerPC G5 20 Mac OS X (10.4.9)

I just set up my Airport network at home (Airport Extreme base station, external hard drive plugged into the USB port, iMac G5 plugged into one of the Ethernet ports) and have run into a peculiar problem. When working on my iMac (connected vie ethernet) I open an Adobe InDesign CS2 document from the USB network drive. After a minute or so InDesign tells me something has gone wrong and it is shutting down. I immediately re-launch InDesign and it does its auto-recovery and immediately shuts down again. If I re-launch again and it asks if I want to begin auto recovery it immediately shuts down again. Only by telling it "no" to auto revoery can I break the cycle and let InDesign launch normally. However, if I then go to the file I was working on and attempt to open it, InDesign shuts down. I know that InDesign creates a temporary Lock file when you open a document. My guess is that somehow the lock file is getting corrupted and preventing InDesign from opening this file. InDesign documents are the only file types thus affected, Illustrator and Photoshop are fine. I have a second hard drive connected via Firewire and have never had any problems with files from it. My question is, what would be causing the problem on my network drive connectd to the base station? Am I the only one out there with this problem?
iMac 1.8 GHz PowerPC G5 20 Mac OS X (10.4.9)

Border trouble with InDesign

Hi- I'm trying to solve this problem. I set up an Indesign doc. I place my pics and text. I want to have a border with rounded corners. I do that. When I go to make a PDF, the square edges of the whole doc are there as well as the rounded border inside the square edges. How do I can I make a PDF so only the rounded borders are there?
Thanks.
Charlie

You cant have a PDF with round corners. Pages have square corners. You can howerver as you discovered have a box with round corners.

Trouble with InDesign

I'm a writer. Have used Macs for 15 years. Self-published three books. Got a new iMac. I was unable to download my old InDesign. It was incompatable. I tried dowloading a trial offer of InDesign CS6 to my new computer. It took several hours...then started to extracate something...and keep going until I finally turned off the computer. Isn't there an easier way to get an up-to-date version of InDesign?

Hi Dankel24
Download Indesign trial from below link :http://www.adobe.com/cfusion/tdrc/index.cfm?product=indesign&loc=en_us

Troubles with freshly downloaded aperture from app store

hello! i just bought a brand new imac (so it's 10.6.7), downloaded aperture for the app store, and upon lauching it crashes... it says "there has been a problem with the version - you will probably have to reinstall it... how and where can i do that,, all updates have been done.thanks

Process:         Aperture [916]
Path:            /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier:      com.apple.Aperture
Version:         ??? (???)
Build Info:      Aperture-1530000~1
App Item ID:     408981426
App External ID: 3531551
Code Type:       X86-64 (Native)
Parent Process: launchd [89]
Date/Time:       2011-05-27 17:41:27.245 +0200
OS Version:      Mac OS X 10.6.7 (10J4138)
Report Version: 6
Interval Since Last Report:          3502 sec
Crashes Since Last Report:           6
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      05C41EDA-50D5-406D-B888-FF66095C5662
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: no suitable image found. Did find:
          /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
Binary Images:
    0x7fff5fc00000 -     0x7fff5fc3bdef dyld 132.1 (???) <DB8B8AB0-0C97-B51C-BE8B-B79895735A33> /usr/lib/dyld
Model: iMac12,2, BootROM IM121.0047.B0A, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3
Bluetooth: Version 2.4.5f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 5
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 3

Trouble with a downloaded app fom app world

Dear forum members:
I've downloaded an app named PHP in 20 demo and it requires verification of my Blackberry ID to buy it but I enter the information and it gives an error of invalid Blackberry ID and I can't buy it.
Any help would be appreciated
dilsiam

The fact that it works at all indicates that Silverlight is working.
I would guess this is download speed or connectivity issues causing your problem.
Is there maybe a lower quality setting you can choose to reduce bandwidth you're demanding?
Are you wirelessly connecting to your router?
Drop outs from poor reception could cause that.
Move closer to or in a more direct line of sight to the router.
You can also fashion a simple reflector from tinfoil you stick behind the router and it improves the signal a bit.
( I'm not kidding ).
Or plug a network cable in. Way faster than wifi.
Could you download the entire file?
That's all I've got mate.
Besides sympathy and good wishes.
good luck.
Hope that helps.
Recent Technet articles: Property List Editing;
Dynamic XAML

Having trouble with already downloaded movies

last week i downloaded the movie Team America: World Police.
I was running late to go on vacation for a week and couldnt finish downloading my movie, i was about 1/4 through the download when i exed out of iTunes and the little remider came up saying that things were being downloaded and if u close then you have to restart the download. (this normally occurs and im ushally able to continue the download when i re-open iTunes.) So today when i came home to continue the download, my downloads list was empty and my money that i had payed to purchase the movie was gone. Ive searched everywhere to find the movie in all the libraries, movie folders etc. and i cant find it anywhere. If anyone has any tips as to what i should do they would be most appreciated. Thank you very much.

what do u mean? r u saying i should look under store and clik purchased? if that is what you mean i did that and the item isnt in there. Any other suggestions? id rly appriciate it.

Troubles with digital download from Warner Bros.

I purchased the Inception Combo Pack (DVD+Bluray+Digital Copy) and neglected to download the digital copy in time. Then, Warner Bros. extended the time of all their digital downloads (still cannot believe that!) and so I attempted to do the download again. The steps are as follows:
1) Go to a WB website and enter the verification code
2) A new code is generated to input later through iTunes. Click Ok to continue to open iTunes
3) Enter the new code, click ok
4) Asks for my AppleID and Password
This is where things go funny. It keeps going back to step 4. Over and over. I thought maybe after going through it 3 or 4 times it might eventually work but it has not. I sent a message to WB's help and they just refered me to iTunes Community Support.
I was able to get all the Harry Potter digital copies this way and recently downloaded The Avengers (although that is through a different method because it's from a different studio).
Anyone had any similar issues like this and how was it resolved?
Thank you.

See these previous discussions:
Waiting applications: Apple Support Communities
Downloading apps stuck on waiting...: Apple Support Communities

Trouble with InDesign download

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