Trouble with ios5

Hello-
I recently updated my iTunes, and while doing so my iPod was connected.  This prompted the iTunes to update my iPod touch operating system to 5. At this point, I lost ALL access to my iPod.  I cannot re-sync my files to save my life.  I have gone back and restored my iPod settings to a version as old as 3/2011.  The iPod continually gets stuck on a -69 error that won't let it add any songs to the iPod.  It is putting all the files (in light gray settings) on my iPod, but there is no data there.  All of this from buying a cd on amazon and trying to download to my computer.  Any suggestions would be GREATLY appreciated.  Right now, I feel like sending apple a bill for the 10+ hours of trying to fix this **** $300 p.o.s. (at least that is what it is to me now . . .)

Disable or turn off your firewall and anti-virus software and try the download again.
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