Trouble with iPod and iTunes update

alright, I put another post on this board about the problem, but no responses really helped. I also went way back and read many other posts, and have yet to find anything that relates to my problem. I also searched through google, and found nothing. There are many things that are similar but don't cure my problem. Everytime that I plug my iPod into my computer to update it, a message pops up saying, "Attempting to copy to the disk 'M@'s IPOD' failed. An unknown error occurred (-69)." I have seen error messages that have a (-36) or a (-50), or something like that, but never any that have a (-69). Sometimes a few songs will actually update, but most of the time, none do before this error message pops up. Also, whenever I plug it in and it starts to try the update, the iPod begins making a small buzzing sound; this seems odd to me. I have uninstalled and removed iTunes from my computer and reloaded it, updated the iPod multiple times, I have done all of the famed "5 R's", but nothing has yet fixed this problem. I honestly have no idea what to do and have been spending hours over the past few days trying to fix it, but nothing is working. Please somebody help me with this, because I fear my iPod may just be broken. It is a click-wheel 20GB that I've had for about a year and a half. Someone please try to help with this one...Thanks
-M@
Dell Laptop Windows XP
Dell Laptop Windows XP
Dell Laptop Windows XP
Dell Laptop Windows XP

I'm doing the HDD scan right now, but its taking quite a while (nearly an hour) and is still "scanning". Am I doing something wrong, or is the HDD scan just supposed to take this long? And thank you for providing that link...it seems that it may provide some help, but I am still confused as of this point.

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It says "This file does not have a program associated with it for performing this action Please install a program or, if one is already installed, create an association in the Default Programs control panel" :/ it says this when i try to reinstall and uninstall

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
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Problem with IPod and Itunes

Hi
Can anyone please help me I installed Itunes latest version and updated the old version on the PC. Now when I connect my ipod it showsin the side bar of itunes only to give a message saying it is in recovery mode and I need to restore factory settings. After having done this reluctantly - it is supposed to then be visible after the ipod has rebooted in itunes - it isn't and if I connect again says the same thing about recovery mode. I now have an ipod that effectively has nothing on it and I cannot use has any had the same problem or got any ideas?
Many Thanks
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Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive and iTunes may exhibit strange behavior in relation to the iPod.

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i have an 80g ipod and have used it just fine up until last night. i downloaded 4 songs from itunes and went to sync my ipod and it would do nothing. i have tried all the troubleshooting ideas that are on the website. i have uninstalled the new version of itunes and tried to install an older version which worked just fine to no avail.
i have read on several threads that the newest version of itunes is bugged or not working correctly......any new info on that?
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I have an ipod nano and have been using it successfully until tonight...I plugged it in to the USB port of my computer to upload some new songs and the ipod shows up as E:\ instead of "my ipod". It also says that I've used more space than I actually have. Any ideas on what I should do? Just FYI, I have already restarted my computer(twice), restarted the ipod, restarted itunes, tried using a different usb port, etc. Any other ideas on whats wrong?!?!

I plugged it in to the USB port of my computer to upload some new songs and the ipod shows up as E:\ instead of "my ipod". It also says that I've used more space than I actually have.
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if so, it's probably worth checking on this possibility:
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for a reason unknown my music in itunes has been wiped! just dissapeared. the music is still on my ipod, the only music i get from my ipod back onto itunes are recent purchases. does anyone know how i can get music from my ipod back onto my itunes?? thank you.

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hi all,
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See Here
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If i were to update my itunes i wouldnt loose my songs right? also what does the ipod updater do?
thanks

Rachel,
If i were to update my itunes i wouldnt loose my songs right?
In theory that's right and in practice it will be right most of the time.
But the funny thing about computers is that sometimes they do some not so funny things ... like losing data that they're not supposed to. That's why it's always recommended that you make a back-up of anything on your computer you consider important. And hopefully you consider your music to be important.
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I also notice Quicktime is not getting installed at all.
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Trouble with iPod and iTunes update

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