Trouble with ipod scroll

well, i was just sitting here, listening away with my ipod, and i went to turn the volume down and the scroll won't work. i'm not too familiar with it, it's newer and it's been working fine. does anyone have any suggestions?

every button works except the scrolling for menu/volume. i thought apple made quality things. it should be durable. this is the FIRST time i've actually walked with it. it's been in the box for a month.

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Trouble with ipod scroll

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