Trouble with iPod Shuffle 512 Mb

Tengo un problema con el iPod...
cuando lo conecto a la pc (generalmente lo uso en iTunes)
el iPod se desconecta y aparece un mensaje de error
"error 128, no se encuentra la carpeta requerida"
o similar...
esto hace que no pueda cargar música en el iPod, y que en muchas ocasiones tenga que formatearlo
Tengo el "iPod Reset Utility".
Pero a pesar de usarlo, el problema persiste.
Pueden ayudarme?
I have a problem with the iPod.
When I use it on the pc (usually in iTunes) the iPod disconnects and a message box appears saying something like "error 128, no se encuentra la carpeta requerida"
this makes the iPod to be impossible to put music on it.
I'd used the reset utility, but still I have the same problem...
can you help me out?
Gracias

pueden ayudarme? por favor!
please! can you help me?

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