Trouble with iTunes downloads
We have paid for a subsription to download music from a web site after we down load the songs from the site we transfer the songs over to iTunes. After the songs are on the web site library we have created we deleted them because we were told that's what we need to do but do NOT delete them in the iTunes library and it will work just fine. BUT now that the songs are no longer on the web site library when we go to play them in iTunes it says "the song could not be used because the original file could not be found" What do we do? Down load all the music again and keep it on the web site and iTunes? We are really new to this iPod thing and could use any help we can get.
Thank you
Before you download anything else, what website are we talking about here?
Almost all 3rd party download sites provide music in wma format which iTunes and the iPod cannot play.
Moreover, it's almost certainly protected content which means that you can't convert it into an iTunes/iPod compatible format.
Similar Messages
-
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
Started having trouble with iTunes so I uninstalled everything and tried to reinstall but it says ' iTunes cannot run because some of its required files are missing. Please reinstall iTunes.' Well, I've uninstalled and reinstalled 5 times. Now what?
I figured it out. A week ago I had downloaded a screensaver from a website I trusted and that's when my problems started. I uninstalled it but that didn't help. So, I reinstalled it then used an uninstall softtware app that cleanns more than the control panel does. Then I used a computer cleaner to be sure everything was wiped clean. And it worked. I downloded iTunes for the 7th time in 2 days and finally it worked! And I lost nothing from my account.
Maybe this info will help others. -
Having trouble with itunes update. Error with itunes64.msi. Windows 8.1 64 bit. I tried uninstalling, but I am stuck now trying to reinstall.
It says itcan't find the itunes64.msi destination folder.(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am having all kinds of trouble with itunes and updating my ipad. I open itunes up but it doesn't do anything except open to a blank screen. I try to access the itunes store but it won't go there. When I connect my ipad, and try to update it, it starts and then I get a message that says backup cannot be saved on this computer. I have tried everything suggested to no avail. This is the 2nd or 3rd time I have had problems with itunes. Sometimes I even get a message that I am not connected to the internet.
I have uninstalled and re-installed. Any help?You might not have enough space left on your hardrive.
-
I am having trouble with a download of Adobe Photoshop Elements 11.
KayDo you receive any specific error messages? Which operating system are you using?
-
Switched from a PC to a MBP, having trouble with iTunes syncing iPhones, iPods. Devices are still linked to the PC. How do I undo the PC link without a restore / reformat?
Post in the iTunes forum:
https://discussions.apple.com/community/itunes
Read:
http://www.apple.com/support/switch101/
http://www.macworld.com/article/1153952/superguide_switchingtoamac.html -
Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card
Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.
-
I'm having trouble with iTunes synching and accessing the iTunes store.
I'm having trouble with iTunes synching and accessing the iTunes store. When synching, the process tops at the back up stage, freezes and I can't close the iTunes window, need to ctrl alt del. When trying to access the store, the progress bar stops halfway. I've googled heaps and tried most of the standard answers - unistall, reinstall, etc, now looking for some help please.
This has only started a few weeks back, after working smoothly for the 2 years of owning the iPhone 3gs.
Any suggestions will be appreciated, it's getting realy frustrating.
Cheers for now,
Martyhttp://support.apple.com/kb/HT1923?viewlocale=en_US
this worked perfectly for me, with no loss of library! BUT was warned about uninstalling things in the order listed...FYI. -
I am having trouble with Itunes registering the MP4 video that has been converted. Help!
What do you mean by iTunes registering the mp4?
Which iTunes, on iPad, iTunes is a Store and it won't take your .mp4.
On pc, check if it supports the mp4 (there are a number of different mp4 format) you have converted.
Can you import it to computer iTunes? -
having trouble with iTunes playing on my phone...how do I adujust playlist from playing same song over and over...driving me crazy!....
Check and make sure the repeat indicator isn't set to repeat the same song. It will have a little number 1 inside a circle on it if it is. Just keep hitting it until it goes white. It will cycle through repeat all, repeat 1, and repeat none.
-
Having trouble with Itunes recognizing my Ipad and Iphone.
Hvaing trouble with Itunes recognizing my Ipad & Iphone. When it finally does the siftware will crash when syncing the devise...usually when syncing the Apps. I have removed and reloaded software ,mutiple times.
Any suggestions for correcting this?I have removed and reloaded software ,mutiple times.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Problems with iTunes downloading songs to computer
Problems with iTunes downloading songs to computer. I hook up my iPhone as well as my Ipod and it does not download the new content on my computer.
with that one we'd better check on these possibilities:
You can't import or play music from an audio CD in iTunes for Windows
these resources might be helpful with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
iTunes for Windows: Updating the firmware on your CD or DVD drive
Updating the drivers on your Windows PC
Where to find firmware for your CD/DVD drive -
I just bought a Macbook Air. I also have an external harddrive for which to transfer and save all my existing music from my PC. Will I have any troubles with iTunes recognizing where my music is located if I keep it on the external harddrive and not save it on the computer's harddrive?
Just be sure to Follow the steps here to transfer your iTunes to an External Drive...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751 -
I have been having troubles with this for months and am extremly tired of not being able to download my songs. I bought these songs off of Itunes as well, so I really hope i can retrieve them. I do not know where to find a personal apple support person yet, does anyone know where to find one on the website?
See these previous discussions:
Waiting applications: Apple Support Communities
Downloading apps stuck on waiting...: Apple Support Communities
Maybe you are looking for
-
Cant find the movie in my ipod classic 80gb.
First i could not import the movie to itunes, but i changed the name to something shorter and then it came in to Itunes. And now i cant find it in my ipod. the movie is .Mp4 och it a H.264 codec (i dont know what that h.264 means...). But i have a ot
-
Multiple iframes on One Page Trigger One from Another
So I am creating multiple animations on a single page. The page is a PHP page and was built long ago. I am just replacing some images with Edge Animate animations. I want to do them in a sequence. So I was wondering if there was a way in the time lin
-
Delivery failures when sending to mail contacts in O365
We are in the middle of a migration from Domino to Exchange (O365) and have updated the GAL with entries from our local active directory. These entries include email addresses using only a few of the domains that are hosted by our Domino environment
-
My iPhoto won't recognise raw files from my new camera
... (it still recognises them from the old camera). The specs are different and I've upgraded iPhoto to the latest list of supported cameras. Any ideas? Thanks, Lee
-
I can't seem to export page documents as word documents
Recently, when try to save a pages document as a word document, I get a message that tells me that I can't export the document as a similarly named word document. What's happened? It is a new phenomenon, as I've been doing this as long as I've had Pa