Trouble with itunes upgrade I receive an error message problem with windows installer package
I am trying to upgrade itunes. I am running windows vista 64. Everytime I try to upgrade I get an error that says Problem with windows installer package. Anyone know how to fix this?
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes
Similar Messages
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Error Message: Problem w/ Windows Installer
Trying to update to the new iTunes on XP, I recieve the following error:
"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
I tried everything, followed all the steps on iTunes support. Uninstalled everything and this still happens. Now I dont even have itunes at all cuz i cant reinstall. Any suggestions??You have to update your apple software. Search for apple software update or find it in your programs and click it. It should then search for updates. Once you download them you should be able to download itunes
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When trying to install the latest version of iTunes, I keep receiving the error message "Cannot install due to insufficient privileges, logon as administrator". I am absolutelutely logged on as the administrator. Help!!
Don't know if this will you but i fixed my issues with upgrading to 10.5.3.3 on Windows 7 you can access the steps i took here with an explanation of the problems i was having. https://discussions.apple.com/message/17374864#17374864
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When I try to sign in to my account on iTunes, I get the above error message, along with"Please review your account information".
When I then click on "Review", it comesup with the page "Create an Apple Account for the iTunes Store"and presents me with the Terms Of Service.
When I click "Agree", It is disabled.
Can anyone tell me why this has happened and how to resolve it?
Please, please, please help.Count me in as having the same problem. I have been leaving messages in the iTunes for Mac forum where others in there also are having problems. I have been unable to access my account since 11/7/2007. E-mails with Apple have not worked and now I haven't heard back from them since Saturday. I have tried both on a Mac and Windows machine and keep receiving the same error message that:
This Apple ID has not yet been used with iTunes.
I last purchased music with this account on 10/30/2007. I even tried resetting my password, changing my account info, trying on a computer with iTunes 7.4, etc. I have money in that account and 150 songs and 5-6 tv shows that I cannot access. I also just purchased a new computer and cannot sync my iPod with this computer since these songs will not transfer.
Apple really needs a phone number for technical support. Having to deal with e-mails back and forth (and waiting a day for each e-mail) is not a good business practice. Hopefully they will have a phone number in the future.
Either way, count me in on getting annoyed that a week later, this issue has not been fixed. -
Syncing new iphone 5 with a Mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 to Mac. What do I have to do to import songs from Mac to new Iphone 5 ?
iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac. -
I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!
micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP -
I had iTunes 10.2.1.1 but needed to upgrade to 10.6 so my iPhone could synch...I'm getting this error message "Problem with this Windows (XP) Installer package. A program required for this install to complete could not be run." Any ideas?
This has been fixed. Answer is that I needed to go to "Apple Software Update" and repair it. (From my Control Panel).
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Question: i upgraded to Lion and now itune upgrade will not install (error message appears)
i upgraded to Lion and now itune upgrade will not install (error message appears)
iPhoto needs to be upgraded in order to work with Mavericks. You can do that via Software Update or the App Store.
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
Upgrading iPhoto does not involve your iPhoto Library. Your photos will still be there. But it never hurts to make a backup first. -
Every time I try to downlaod update to itunes. I receive an error message. any ideas? I want to update my iphone 4 and each time it requires the installation of newest itunes version?
i am having the same problem, my error message is that basically it (connection) has timed out! i have tried all day to get it to go thur
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I'm trying to sync my ipad mini with itunes and i get an error message '' there is no free space on your ipad mini''..... any ideas on how to empty some space on ipad mini manually? currently i run on 6.0.2
iOS device backups are stored in your iTunes library.
Move your iTunes library to an external drive. -
I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?
Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I have a 16 GB iPhone 4S. Tonight when I went to sync with my iTunes on my MacPro, I received an error message that the iPhone could not be sync'ed because it needed 6.25 GB more space. I still have 2.5 GB free. I sync'ed last night fine. How could I need 8.75 GB (6.25 +2.5) more space on a 16GB iPhone. I have added nothing but audio podcasts to my iTunes library on my Mac in the last two days and I have not change the sync setting on my iPhone. Something has gone haywire. Any ideas. Mahalo, Oahu Guy
I resolved this after some analysis. Turnes out that iTunes was not recognizing that my music was already installed on my iPhone, so when I tried to sync, iTunes was attempting to load all my music a second time, and there was not enough room on my iPhone for that. I did a restore from backup today and this appears to have resolved the problem. I initiatied an iTunes sync and it worked fine. Not sure where the glitch was. Could have been in the latest update of the iTunes software. Not sure. Anyway, I'm good now.
Oahu Guy -
I recently tried to update itunes on my computer. After updating, I now receive an error message when I try to open itunes that states " MSVCR80.dll is missing from computer". I do not want to delete app and reinstall for fear of deleting all of my music. What can I do?
Click here and follow the instructions. The music won't be lost but should be backed up anyway.
(98744) -
I try to unfreeze my Iphone via Itune and I received an error message 1638 What does that mean?
My phone is freeze. I tried to restore it using Itune but it is not working telling me that their is the error 1638, What can I do?
Hey capoislamort,
Welcome to Apple Support Communities! I found the following information about error 1638 that occurs when trying to restore an iPhone:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
via:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error1638
All the best,
David -
Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.
Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.
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