Trouble with mediasmart DVD

After looking at different answers on how to supposedly fix HP Mediasmart DVD after a year of having problems with it, I thought I would be able to use it once again. I uninstalled it from my computer, then used the Recovery Manager to reinstall it. Once done, I opened Mediasmart DVD to see if the problem fixed itself, and when I did, it asked if I wanted to check for updates. After I did that, I inserted a Blu-Ray disc to watch, and it asked me if I wanted to activate my player. I clicked "yes", and it took me to the CyberLink website to download a patch. I downloaded it, then restarted MediaSmart. As I did, it recognized the Blu-Ray again, and asked again if I wanted to activate. I clicked yes, and it returned me to the same webpage. I'm stuck. What do I do? Any help would be appreciated.

Support for external burners wasn't added by Apple until the iLife '06 applications.
Prior to iLife '06, you needed to use a non-Apple patch for external drive support.
Check out http://www.lacie.com/support/drivers/index.htm and see if LaCie DiscRecording Support 1.23 for Mac OS X 10.3.2 or later will do what you want.

Similar Messages

  • Trouble with my DVD/CD drive/slot.

    I am having some trouble with my DVD/CD drive/slot. It will not accept any CD's or DVD's that I have tried to insert. I have tried restarting the computer and updating software. Does anyone have any ideas that may help? Thanks

    try doing a SMC reset and see if that makes your CD/DVD work again.
    if that doesn't work, try a PRAM/NVRAM reset.
    if not, make an appointment with apple to have them look at it.

  • Trouble with MATSHITA DVD UJ8FBS

    Hi, I have a trouble with the MATSHITA DVD UJ8FBS on my notebook ASUS, Windows 8.1. After first two mounths when all was OK, now the drive doesn't appear in My Computer resources and no disks (DVD and CD's) are recognized. Has anyone experimented
    the same thing? Any suggestion for solutions?
    Thanks for help!

    Run the Fix it app.
    Your CD or DVD drive is not recognized by Windows or other programs
    S.Sengupta, Windows Entertainment and Connected Home MVP

  • Having trouble with my DVD player

    I put in a dvd and when I try to open up the apple dvd player I see this error
    "There as an initialization error
    A valid DVD drive could not be found. [-70012] "
    Any ideas as to why I'm getting this error

    Can you boot back into OS9 and see if the DVD player works from there? If so I guess that would mean a software issue with a component in OSX. Does OSX have trashable preferences in the same way as OS9?
    Kenichi: I think all 400MHz Ruby iMacs came with a DVD-ROM as standard. It was only the 350MHz version that had a CD-ROM only.

  • Trouble with burned DVDs

    Hi, my iBook has stopped reading burned DVDs or CDs. Also, it does not recognize blank discs to burn new material onto them. It plays commercially bought DVDs and CDs just fine, but when a burned or blank disc is inserted (even ones that it created), it spins it around a few times then ejects it. The discs I've been using do play on other computers, just not mine.
    What could be the problem, and how could I fix it? Would you suggest finding an external drive, or doing internal work? In every other way, this is still my perfect computer, and I would love to keep using it to make DVDs.

    Hi,
    It does sound like the Optical drive Lens is on its way out, I would suggest going with a external DVD burner, as it will be much faster and a whole lot cheaper then getting the internal replaced.

  • Trouble with CDRW DVD drives

    I have both a DVD drive and CDRW drive running in XP professional, the problem is that both drives sort of only half work, they read cds but freeze up the OS when you try and running stuff off the disks and get I/O errors, when playing DVD's the video skips every 5 seconds. Previously on beofre upgrading my mobo and OS they worked fine. I am sure I have installed all the drivers and even tried changing the IDE cables.
        The problem could be something to do with my Master slave set up, i noticed in my bios that both my harddrives are set to primary and both CD drives are set to seconndary is this the right set up to have.
       Any advive and help would be greatly recived
    Thanks in anticipation
    Rich
    Systems spec.
    2000+ xp athlon
    512 ram
    MSI KM2M Combo-L SKT A KM266
    64mb siluro graphics
    40 gb maxtor
    80gb  maxtor
    DVD pioneer
    CDRW sony
    OS - winxp pro

    ?
    asssuming they are on the same ide lead have the writter master

  • Having trouble with apple DVD player playing Mpeg-2 file

    I have this error on my ibook when i try to play an mpeg-2 file recently created through HD - Export/Using quicktime conversion.
    The error from Apple DVD player is Dvd Player encountered a system error. could not detect a valid media file. [-70001]
    Is there something Iam doing to this when i cut it? I have the same problem on both my laptop exppress harddrive, desktop express version 2.
    Is tere a different way I should do this?
    Thanks

    Hello Richard,
    That error code suggests that the region code has been changed 5 times. You can only change the region 5 times in iDVD.
    Have a look in here
    for some alternate players. There are some really good ones.
    I hope that helps some.
    Regards
    Ian

  • Trouble with external dvd

    My internal dvd is down & attached a lacie external dvd, but idvd won't recognize it when I try to burn dvd. Is there a preference to choose which dvd I want to use?

    Support for external burners wasn't added by Apple until the iLife '06 applications.
    Prior to iLife '06, you needed to use a non-Apple patch for external drive support.
    Check out http://www.lacie.com/support/drivers/index.htm and see if LaCie DiscRecording Support 1.23 for Mac OS X 10.3.2 or later will do what you want.

  • Mediasmart dvd 3.0 broken HDMI passthrough in windows 7; solution found

    Hello everyone,
    I have a dv6-1253cl and was successfully bitstreaming 5.1 DD to my Onkyo TX-SR606 receiver from blu-rays in mediasmart dvd under vista home premium 64.  This did not work initially under vista.  This laptop has an ati mobility 4650 graphics card, but the default microsoft hd audio driver would not configure for surround sound or streaming dts or DD under "manage audio devices" in the control panel.  Installing the realtek ati hdmi driver fixed this problem.  I then followed hd1's instructions, setting mediasmart dvd's audio option to "hdmi passthrough"  before inserting the blu ray.  (http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/HDMI-sound-issue-from-newer-Blu-Ray-s/m-p/1...)
    Unfortunately, when upgrading to windows 7, this stopped working.  mediasmart dvd 3.0E would only send 2-channel pcm to the receiver, or it would simply freeze and crash.  Reinstalling the sound card drivers did not fix the problem.
    I have determined that this is a problem with mediasmart dvd 3.0 for windows 7.   I uninstalled 3.0, and reinstalled mediasmart dvd 2.2 for vista 64, and everything worked again!  
    So the major lesson is, if you upgraded to windows 7, use mediasmart 2.2 for vista if you want surround sound.
    I'd appreciate any feedback if anybody else has had this problem, and if this solution works for anybody else.
    JoMP

    This answer is @ JoMP82
     Everything on the laptop is configured correctly, it even shows that there are 7 channels of sound available on the Denon receiver or 5 if you like, it makes no difference. The only thing that has changed is the Media Smart software. I either have to revert back to the version that worked and not play Ice Age 3 or keep the old version and let SlySoft remove all the copy protection and region code; and then it will play. This is what I wrote on the CyberLink web forums :
    After reading the hundreds of people having problems playing Blu-ray discs on their laptops, including myself, it was easier to cut my losses and give up. At present I am using Media Smart which is a cheap version of a CyberLink product and since the latest update I have no more surround sound in my home theatre. I only use my laptop to play region "B" blu-ray's. I rolled back to the previous version and it works fine. I also have Slysoft and that helps a lot in removing the region codes and all that frustrating protection crap !
    So here's a revelation. Stop using your laptop's to play blu-ray movies. The cost of the Cyberlink software is a around 100.00 bucks. I just bought a cheap Sony player for that cost (BDPS360) and it plays everything. The cost alone for my time trouble shooting is already in the hundred's of dollars.
    Did it ever occur to anybody that this is being done on purpose because the studios don't want people playing their precious blu-rays on laptop's because they are too easily copied on them. I have done it and as the cost of 50 gig discs fall it will make it more cost effective to do this.
    It is also in Cyberlink's best interest not to find any solution to your problems when they can charge 30 dollars for useless phone support etc.
    Why find a cure for cancer when the industry is making billions perpetuating the disease !
    If you must watch a movie on your laptop just use a DVD. Most screens are only 15 inches big diagonally and a regular DVD will look just fine. The biggest is 18 inches and it still looks OK. And yes it pisses me off too that My blu-ray player in my laptop is so problematic, but I have had enough !! CyberLink, Hewlett Packard and the Hollywood studios can go to hell !!
     This is harsh stuff, but after spending a little over 2700.00$ it should bloody well work and work properly !  It's incompetence, I am a very patient person, but things like this are intolerable.
     Maybe one of the moderators will remove this. I will see what happens.

  • I am having trouble with my Mac Mini's ethernet connection.   Defining a new network interface shows no ethernet adaptor.  Reloading SL from DVD repaired.  But SL update lost ethernet again.  Will Lion Fix?

    I am having trouble with my mac mini ethernet.  It had been working for weeks after an update to SL 10.6.8.
    Once it went out and i repaired it by defining a new connection from System Preferences ->Network->(left panel service, +).
    But yesterday, after a power up.  my ethernet was not working again. I tried this old trick to repair it, but the interface choices
    listed for '+' a new service did not include Ethernet any more.  And the Utilities->System Profiler->Ethernet Cards shows
    no ethernet available.
    As a last ditch effort i reloaded my original SL from DVD.  (I think it was version 10.6.4 but i could be mistaken on the version).
    The ethernet worked!  But KeyNote wasn't going to work because apparently the version i purchased depends on 10.6.8.
    So I upgraded again to SL 10.6.8 (Plus some other updates like AirPort which i don't use).
    Now the Ethernet is not working again.  I see the same symptoms as before with the Ethernet seeming not installed.
    Is this a problem seen by others?
    Would going to Lion fix the problem?
    Could AirPort actually be the culprit and not SL?
    If i stay with my original SL, would i need to repurchase a version of KeyNote for the older version of SL?

    Have you reset the SMC?
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again.

  • Audio playback problem with HP mediasmart DVD player

    Hi I have just set up my computer and linked it to my tv with a HDMI lead, I have been able to toggle between my pc speakers and my tv speakers on programmes such as windows media player and other HP mediasmart programmes but when I use HP mediasmart DVD player - a DVD will allow me to change from pc speakers to HDMI but I cannot change to HDMI (TV) sound when playing a Blu-Ray disk. I have tried changing my defult to HDMI and its just not working when playing BLU-RAY disks. anyone got any ideas? i have all the latest updates (running windows 7)

    I have a ThinkPad T61p which I got one year ago. About one month ago the following problem suddenly appeared: When I want to play a DVD with WinDVD, I get the message "no valid Drive/Disc Found". When I eject and then start the DVD again, it takes about 4 minutes to start the DVD. Everything is very slow, the movie is croppy and I can often hear the laser head moving back and forward. I don't have any problems with other media like CDs or self printed DVDs with no region code and copy protection. I also have no problems with another DVD drive of the same kind (I have a DVD/CD-ROM drive). I tried to solve the problem with the troubleshooter (I have Windows XP), but nothing helped. My settings seem to be all right. Could anyone help me with this problem?

  • Free - Alternative DVD apps - trouble with burning

    Hello All,
    I am still trying to help my son burn the video.
    He made his movie in iMovie; it's 63 minutes long, and he got it into iDVD and made menus and such. When he tried to burn it, he ran into issues, though. Selecting any of the encryption options (even Pro, which is supposed to be able to handle movies that long) led to an error message when burning. After trying to prepare the menus, the message was that encoding the menus did not work (no specifics or anything). Any guesses as to why this is happening? Or can anyone recommend another program (preferably free) that would be capable of burning a movie of this length?
    Thank you! Jim

    What version of iMovie?
    Any way you can get iMovie HD6? Works great with iDVD 8/9 since it is .dv format.
    Be sure you have set iDVD's encoding preferences to either High or Professional Quality...not Best Performance, which is for movies less than 60 minutes.
    Check the settings on the menus and submenus to be sure their durations are not too long. He will have to open the inspector window and manually move the slider to make the menu durations shorter.
    Be sure that he did not use unauthorized audio in the menus.
    Be sure to set the burn speed to slower....4x or less.
    I have not made a DVD from iMovie 8 or 9, still sticking with version 6, but I do use iDVD 8/9 (they are the same), and I am running 10.5.8, too. I have had no trouble with iDVD and do find it simple--just so you know that it does work well. Most of my movies are just under 2 hours, most with many chapters, and most of them 30-75 GB in size.
    If you could post the error messages, it might help us find out where the problem is.

  • Trouble with my newly burned DVD's

    I am having trouble with my newly burned DVD's which are produced using iDVD. They seem to play a couple of times then start freezing (usually on DVD players). I played one last night on my mac and it made a horrible grinding noise which you could hear slowing until the disc and movie froze completely. This is causing me much concern as I am burning DVD's as part of my wedding video business for newly weds.
    I have a few questions
    1. Is there a manufacturer that produces high quality DVD's to ensure my clients get the best.
    2. Is there a chance that my mac DVD burner might be glitchy?
    3. Does my mac DVD player/ burner need cleaned regularily?
    4. Is there external DVD burner that I can buy that would ensure high quality DVD burning process?
    5. I print DVD covers to stick onto the DVD's. Does this reduce quality or effect the playing process in anyway?
    amy experience/ knowledge would be appreciated.

    Hi
    I can only try to answer - BUT I'm an Amateur - and can not give 100% Professional advices and take NO responsibility for how they may affect You. But I will try as best as I can.
    1. Is there a manufacturer that produces high quality DVD's to ensure my clients get the best.
    • I only use Verbatim DVD-R as they play well (There also is Tayio Juden - never had any possibility to try these)
    2. Is there a chance that my mac DVD burner might be glitchy?
    • I set down burn speed in iDVD (x4) to get as few burn errors possibly
    3. Does my mac DVD player/ burner need cleaned regularily?
    • Mine does - I run a Cleaning DVD from time to time
    4. Is there external DVD burner that I can buy that would ensure high quality DVD burning process?
    • Yes but I've doubt that the result will be any better or worse - MY OPINION - I've got a ForeMac DVD burner as last resort.
    5. I print DVD covers to stick onto the DVD's. Does this reduce quality or effect the playing process in anyway?
    • NEVER PUT ANY LABLE OR STICKY DEVICE ON ANY DVD or CD - as they will lose in stability and result will be a MAL-Functioning DVD (or most probably not working at all - especially DVDs)
    I do - use printable DVDs and use printer that accepts DVDs. They look as Pro Quality DVDs
    Yours Bengt W - Sharing without ANY RESPONSIBILITY AT ALL !

  • Trouble with Dual Layer DVD in DVD Studio Pro

    I am having some trouble burning a Dual Layer DVD in DVDSP.  About 1 out 3 discs are coming out unplayable on multiple players and some are freezing during playback (starting and stopping).  I have not worked with DL DVD's before and was wondering if there is a particular brand that might be better then another or if there are some settings I may be missing in DVDSP.
    I am using Memorex Dual Layer DVD+R DVD's, my project is 7.1 GB's, and I am running DVD Studio Pro 4.  Any feedback or ideas would be appreciated.

    >I am using Memorex
    That's the most likely cause of the problem.  Memorex is notorious for poor quality.  Try switching to Verbatim or Taiyo Yuden (now under the JVC brand).
    -DH

  • HP MediaSmart DVD software and major Blu-ray issues

    In September 2010, I bought an HP Pavilion Elite HPE 250-f desktop computer (running Windows 7). This computer was advertised as having a Blu-ray DVD player, as well as players for regular DVDs and CDs. From September 2010 to October 2014, I successfully played regular DVDs and CDs. But in October 2014, for the first time, I needed to view a Blu-ray DVD. Specifically, I needed to view the "Divergent" Blu-ray.
    When I tried to play the "Divergent" Blu-ray (which was made in 2014), the HP MediaSmart DVD software (version 3.1.1.3317) and the Windows Media Player detected the Blu-ray but were not able to play the Blu-ray.
    Next, I downloaded the Media Player Codec Pack, http://download.cnet.com/Media-Player-Codec-Pack/3​000-13632_4-10749065.html. This Codec Pack was supposed to help Windows Media Player play the Blu-ray. That did not work.
    I then downloaded Cyberlink PowerDVD 14, which played the Blu-ray for only about 7 seconds before crashing.
    I downloaded TotalMedia Theatre version 6.0.1.123. However, this software did not even detect the Blu-ray.
    Recently, I decided to revisit this issue. I installed the most advanced version of HP MediaSmart DVD. I installed HP TouchSmart DVD, version 4.1.2.5122.
    TouchSmart flawlessly played disk 1 of the 2-disk "Star Trek" Blu-ray set (made in 2009). However, TouchSmart was not able to play the "Divergent" Blu-ray at all. After failing to play the "Divergent" Blu-ray, TouchSmart attempted to play disk 2 of the "Star Trek" Blu-ray set. TouchSmart played disk 2 with poor video.
    Next, for some strange reason, TouchSmart became totally inaccessible. I could not start TouchSmart. I rebooted the computer. TouchSmart was then able to play the "Divergent" regular DVD, but was unable to play the "Star Trek" Blu-rays at all.
    I did a system restore to the point just after the installation of TouchSmart. TouchSmart played regular DVDs well, but still could not play the "Star Trek" Blu-rays at all.
    Next, I got rid of TouchSmart and installed HP MediaSmart DVD, version 4.1.4229 (sp49489.exe). MediaSmart 4.1.4229 flawlessly played the "Speed" Blu-ray (made in 2006). However, MediaSmart 4.1.4229 failed to play either of the "Star Trek" Blu-rays. And after failing to play the "Star Trek" Blu-rays, MediaSmart 4.1.4229 played "Speed" with poor video.
    So, it appears that any specific version of HP MediaSmart DVD software will play old Blu-rays successfully, and will then subsequently fail to play more advanced, more recent Blu-rays. After that version fails to play the more advanced Blu-rays, that version will play the old Blu-rays, not as flawlessly as before, but rather with poor video quality or not at all.
    I have read many threads on the HP forums and on other forums about people having trouble playing Blu-ray DVDs on a wide variety of HP computers. I went back to the specifications of my HP computer, and I found the following disclaimer about that computer's Blu-ray capabilities:
    As Blu-Ray is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed. In order for some Blu-ray titles to play, they may require a DVI or HDMI digital connection and your display may require HDCP support. HD-DVD movies cannot be played on this Desktop PC. Some HD DVD and Blu-ray advanced features may not be supported. CPU power is dedicated to support HD DVD and Blu-ray playback functions. It is recommended that you close all other applications before and during HD DVD and Blu-ray playback. HD DVD and Blu-ray movies will only play through the HD DVD and Blu-ray player software. Advanced Access Content System (AACS) keys are integrated into your PC for copy protection purposes. Occasional renewal of the AACS key is required, and easily done by connecting to the internet.
    I believe that I have gone way above and beyond ordinary diligence, to try to get my computer to play Blu-ray DVDs. The disclaimer states that certain issues may arise and that flawless Blu-ray playback is not guaranteed for all systems. But certainly my frustrating experiences, and the frustrating experiences of others, go way beyond the leeway given by HP's disclaimer, do they not? Has anyone thought about the possibility of a class-action lawsuit against HP?

    In "Device Manager", under "DVD/CD-ROM drives", I see the following:
    hp BDDVDRW CH20L
    I click on "hp BDDVDRW CH20L", and I see several tabs.
    In the tab marked "Driver", we have the following:
    Driver Provider:   Microsoft
    Driver Date:           6/21/2006
    Driver Version:     6.1.7601.17514
    Digital Signer:      Microsoft Windows
    In that same tab, clicking on "Driver Details" gives us the following:
    Driver files:      C:\Windows\system32\DRIVERS\cdrom.sys
    Provider:           Microsoft Corporation
    File version:    6.1.7600.16385 (win7_rtm.090713-1255)
    Copyright:       Microsoft Corporation. All Rights Reserved.
    Digital Signer:   Microsoft Windows
    I think that, back in October 2014, when this Blu-ray issue first came up, I updated the driver. That may be why you see the following different versions :
    6.1.7601.17514
    6.1.7600.16385 (win7_rtm.090713-1255)
    So, how would I update the firmware? To what version should I update the firmware?

Maybe you are looking for