Trouble with Microsoft Exchange

Question

Hello,
In my workplace I am trying to set up Iphones for several users. We are using Microsoft Exchange.
Email address is [email protected]
Username is f.bloggs
Password is pppppppp
When I touch "Next" the server window appears however when I put in the IP address of our Mail Server (we only have an IP address for it, is this the problem) "Exchange Account Unable to verify account information" appears. Please help.
When logging onto the webmail account on the internet we have to put a /exchange at the end of the above IP address
Any advice would be gratefully received.
Thank you

Answer 1

Hi, I just got an iPhone4 (at last) and had the same problem - I couldnt not set up my Hotmail account as my default e-mail on the phone.  I tried setting it up several times through the Microsoft Exchange option with no luck for the reason detailed by other posters.  I set up my gmail account as the default and lived with it for a few days and then having re-read the posts on here in more depth I managed to fix it.  I deleted my gmal account from the phone, selected 'other accounts' from the menu, typed in my hotmail details and Bingo! All fixed and functional and so easy to do that even this technophobe managed it.