Trouble with my charge what can i do to fix it?& how do i back up my data?
I've been having trouble charging my phone for a few months now, started off with my phone getting extremely hot (has always happened but more frequently lately). The last few weeks i've had to charge my phone with specific usb connections and only able to grab a charge after quite a few attempts. Today i seemed to be having a more difficult time. i've been trying for hours with many different usb charges, on wall plug, mac monitor, car and no success :(. Since it is late already all the apple stores are closed and my phone is pretty much dying out. Since the last few months my mac hasnt worked as a charger i havent been able to backup any of my data. how can i do that now without having to plug it in? my icloud is already full too. Any information is helpful so please let me know your suggestions.
thank you very much!!!
Hello Aracelyfromla,
Thanks for using Apple Support Communities.
I found the following information concerning your issue with the iPhone not charging properly:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Take care,
Alex H.
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