Trouble with my iMac online

Whenever I am online with my 1 yr. old iMac desktop I have been experiencing various problems the last week or so. When checking my email (att.net) I will get the spinning rainbow wheel so I have to close & reboot, sometimes having to do this several times before getting in to it. Quite often I even have to reboot my wireless router (2 yr. old Linksys) before I'm able to get in. Then while on some websites I will get a certificate verification error after I've already been surfing through a website I've been on many times before, ie. Facebook. I had some redircting problems a few months ago & was advised the problem could be with my DNS (Comcast) so I changed it to OpenDNS & had no more problems until now. Since I've been told by Apple that these computers can't get a virus I'm afraid I'm headed for some kind of failure. BTW - all my software is up to date. Could this be symptomatic of a wireless router going bad? The last time my router went bad it just quit working so I'm not sure. I hate to purchase a new router if that's not the problem as $$ is tight these days & I just had to replace my printer a couple weeks ago. Any suggestions from anybody? Thanks!

Well after researching my Linksys router, updating the firmware (which was already current) & tweaking various settings there was no change in the performance of my computer - both the Mac & PC laptop. So a week ago (9/23/11) I purchased the Airport Extreme router. I was amazed at how easy it was to link it to both computers - it took me longer to get the cables changed over than to establish an online connection! Once I got on my computer was so much faster & the laptop responded as if it had just been cleaned by a tech! My husband has been able to play his XBox while I'm online & neither one of us has experienced any delay. The same goes for my son's PS3 - he can get on while we're on without a problem. And while it has only been a week I haven't had to reboot the Mac like I was before & no rainbow wheels or site redirects so far. I can't say there isn't a RAM memory issue but so far I am extremly happy with the router. I know that while 2 yrs. shouldn't be a long time for a router, it probably can't handle all the WiFi items we've acquired since I bought it - WiFi printer, 3 smartphones, PS3 & now an iPad2 last week. Hopefully this will end the problems I have had once & for all.
Thanks for all your input - I really appreciate it!!

Similar Messages

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store.

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.

I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/

Hi, having trouble with my iMac on startup. Background screen appears, but no icons,

Having trouble with my iMac- on startup, the background screen appears, but no icons. The spinning beach ball appears for quite a long while, then when the icons finally come up, when I open a finder window, the only icons to appear are the Network and Macintosh HD icons. I've tried to repair disk permissions: this came up with heaps of errors, which it then fixed, but the original problem remains.
Any suggestions on how to fix this?
thanks

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Same problem(s) in safe mode?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

I am having trouble with my IMac 27 2006

I am having trouble with my IMac 27 2006 start up OK will run however picture stops, scattered all over screen shutters and then sometimes freezes. Can I reinstall OSX? Or is there a program that dose Fixes?

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

I'm having trouble with my iMac viewing youtube video's ? Even loaded?

I'm having trouble with my iMac viewing youtube video's ? Even loaded?

I believe so. I was using safari and just switched to firefox which asked me to download the new version of flash which I did and it works better, not perfect, but better.
thanks

Wifi trouble with new iMac

I recently got a new iMac (27") and I am having an ongoing problem with wifi connection. It should be noted that other Apple devices -- iPad, iPhone, MacPro laptop, and Apple TV -- do not seem to have any trouble. Nor did my old Mac Pro. But the iMac connection keeps dropping. I have researched this issue in the Apple Support Forum and followed much of the advice, e.g. establishing a new connection identity, adjusting the DNS. While these solutions seemed to work for a while it wasn't long before the problem returned. I have rebooted both the computer and the modem numerous times (it is a DSL connection, BTW). Those actions also seem to help for a while but sometimes they don't help at all.
Since I transferred data from my old Mac Pro I have wondered if I have a preference or permissions issue. I know how to delete preferences when software acts up and that has sometimes been very helpful. But I don't know how to accomplish a similiar fix with the wifi.
Software is up-to-date and I have not encountered any other problems with the iMac.
Thanks.
Alice

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Troubles with my iMac, it won't "start"

Wow.
So where do I begin..
In feb 2005 I bought a iMac G5 20". Since the day I bought it, it has run fine, like a charm.
2 months ago when I returned from a trip, it wouldn't start as it was supposed to. The troubles I got was:
(the boing sound always apears, just FYI)
First few times the screen was fubar (imagine TV-"ant war"-static, but horizonal and in color over the entire screen).
After a while that turned into just a grey screen followed by the fans going berzerk a few times.
I booted from the Install disk and used Disc Utils to see what's up and to run recovery or something like that. Disc utils didn't find the Harddisk. I got freaked and restarted it, and somehow, the computer worked again (I was like "?!")
Now yesterday, I shut the computer down again (dunno why, felt like it should have a good nights sleep or something).
When I started it this morning, I got static-image-ant-war-in-color thing again for a few restarts.
Then I got the following things totally random on boots
- Screen turned into only grey
- Screen grey with apple logo
- Screen turned into a slightly lighter grey
After a few 10-100 boots and running boot with install disk (and not finding the harddisk), I get a new boot error, yes, the old os9 icon with a questionmarked folder.
This lead me to believe that it's the Harddisk that's "broken". But when I run the Hardware Test CD was delivered with the mac, it give me this right after the "Boing"-sound:
INVALID MEMORY ACCESS AT
%SRR0: 00000000.00032ed8
%SRR1: 10000000.00003030
And then asks me if I want to shutdown or continue booting. Shutdown shuts it down, and the continue leaves me with a screen with the color sand/orange'ish.
I'm cluless on what to do now.. more or less.
I've tried:
Reseting the PRAM = Did nothing for me
Ripping all the cables out for +1 minute = Nothing changed
Starting it in FW-mode hooked up to my eMac = Didn't work, eMac can't see it.
Open the iMac and remove RAM and ripout/reinsert the HDD-cables = Nothing
Any more sugestions ?
Oh, I talked to the guys that sold it to me, and I still have warranty and this should cover it, but I REALLY need to run some backups and remove NDA-stuff.

Status update:
I just let the computer run for a good 30 minutes.
First grey screen, then after a while the questionmark-folder, then after 20-25 minutes, the grey with logo and spinning wheel.. and after that, it loaded..
weird eh ?
So now I'm moving everything over to FW-disks and doing a clean install and then turning the thing off hoping to be able to recreate this error tomorrow in order to be able to leave it at the repair-guys,
Here's hoping !

Performance and instability trouble with intel iMac after 10.4.8

Hi all,
I have a 20" intel (Core Duo) iMac. Everything was super fast and nice since I bought it last February.
I recently "software updated" to 10.4.8 and since then it seems slower, groggy, and Safari crashes regularly.
Is this a known issue or is it just me? Is there anyway to uninstall 10.4.8? Or, can anyone recommend a utility to help diagnose the problem?
boxlight

Hi boxlight,
No, you are not the first to mention the issues you are now experiencing with the 10.4.8 update...
Here's what I would try: http://www.apple.com/support/downloads/macosx1048comboupdateintel.html - you can run the Combo Update and see if that "fixes" any issues. There have been posts re: using the Combo Update which ended up fixing some software glitches...
You can also go here: http://www.thexlab.com/faqs/maintscripts.html#Anchor-Manually-49575 - I use the Terminal method to run the Maintenance Scripts and my Mac runs better than new...
Good luck, Rick
iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.7) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620

Anyone else having trouble with the iMac keyboard?

I love my laptop keyboard, but the new iMac doesn't have backlight, and keys just don't feel comfortable. Suggestions?! I've seen a couple made by Logitech, but would love to hear from anyone who has made the switch. I bought the bluetooth keypack a while back, so would be nice to not duplicate that feature.

Hi John,
Some of us were actually having major issues after the IOS 5 upgrade without music. Here is one solution.
Altered from original solution from Emily P:
Okay, mine now works here is what I did.
plug in the iPhone, iPad etc
in iTunes select the phone or iPad
Under Summary uncheck "Sync with this....."
Under "Music" uncheck the "Sync Music"
Sync
Let it remove all the songs, dont worry it will come back no problems.
Once that is all done all the music on the phone or ipad should be gone.
Now check them both back on, sync, and everything should copy back onto it.
Working now !!!!!

Major trouble with 20" imac hd might be done for

A few days ago my iMac froze so i powered it down and started it back up. It got to the gray screen with the apple and spinner and sat there all night. I was able to start holding option and get on the windows side but i couldn't get on the mac side. I booted from the cd and tried to verify the hd but disk utility kept spinning looking for a hd to verify. I tried to do an archive and install and when it got to select location it just kept spinning looking fo a hd. I assumed it was doing this because i was using a tiger disc and i have leopard on my imac. The leopard disc i have is an upgrade dvd so i borrowed a friends disc but now i can't boot from the disc and when i hold option the mouse cursor shows up but nothing to select to boot from. I really need help as my phone support is up and my warranty is up in 12 days. Thank you for any help.

That is difficult to say, it depends on how badly the machine is botched. If it's software only then I would think it's fixable in-store however I can't be certain of this. If it's hardware then it will probably be sent out. At any rate you will be without your machine for awhile. You could attempt to fix it yourself however considering the results you have so far I would not recommend this. You have a warranty use it!

I'm having trouble with my iMac recognizing the WD My Book Live hard drive (ethernet) connecting to my Airport Extreme Base.

This is the first time I've tried to connect a hard drive to an ethernet port on the back of the base. I'm sure I need to do something with Airport setup but I'm not sure what to do.

Is this drive a network drive (use the ethernet port) or a local drive (use the usb port)
Ignore Shawn Grinter 2's post, until the type of drive is clear it is unwise to suggest anything.
What hard drive is this (make/model)
Your heading says MyBook Live, here is a picture of one,
Is this the drive you use?

Trouble with access database online

Hello everyone,
I created an applet that simply inserts data into an access database and then prints it out on the screen the sql insert statement.
I signed the applet so I can trust it so I wont get any security errors.
When I upload it to the site it shows the correct insert statement because the primary key auto increments and displays on the screen. I don't get any SQLException errors or SecurityException errors so I assume it is working.
When I download my database and look at it I dont see the data inserted into it. But when I see it in my browser it displays the insert statement with the primary key so I am really confused.
I tried in internet explorer and firefox and made sure I cleared my cache. Is there any possible thing that I missed as to why it gets the auto-increment primary key and doesnt get caught in the try catch but when I look at the database I don't see anything.
Any help would be great.
Thanks

Thanks for the advice but this does not really help
my situation.
Well it does in that it is not "advice" it is a statement of fact and so it does help you in that you shouldn't waste time pursuing that.
The reason is, as you are already seeing, that when you update the Access database in your applet you are only actually updating the local copy (downloaded by the Applet) not the copy of the file on the server. So you can make all the changes you want but won't see them.
I could send data through a url and then program an
asp page to handle the database stuff.Yes that would be a better way all around.
>
If you cant help me with doing the sql in the appletIt's not that I can't help you. It's that is impossible. If you chose another database that was a server it would be possible.
I mean I can help but I cannot do the impossible.
can you help me on sending data through a url in a
java applet.
Yes. Use the HttpURLConnection class to do what you want. You can send it by GET (aka ASP Request.QueryString) or by POST (aka ASP Request.Form).
This tutorial shows you how http://java.sun.com/docs/books/tutorial/networking/urls/index.html

Trouble with intel iMacs and OD binding

When setting up 12 of our new iMacs at school this fall, I've run into a problem. Once bound to our OD server, the machines will hang intermittently during boot (before a login screen).
In this lab we have 16 eMacs running 10.4.7, and now 12 intel iMacs running 10.4.7. The OD server is 10.4.7 server.
All machines were first bound to our school's AD server and tested. All logged in for two days of students.
Then today the OD server was finally up and running for mcx settings. The 16 eMacs were added without problem. The iMacs were added, but now if they are restarted they often hang. Rebooting them may fix it. Sometimes they need to be rebooted several times.
Once an intel iMac makes it to the log in screen they act as they should. They authenticate first to AD, then get whatever mcx settings they need from the OD.
Tried: clearing out all bindings and caches and starting fresh.
Note: The OD master is not bound to the AD, The OD server's kerberos record is disabled as outlined in this help article (http://docs.info.apple.com/article.html?artnum=300765)
Any help?

You don't really need the old OS 9 printer utility - other than to know how many prints your printer has made. It prints fine in OS X at it's best resolution.
I am using this printer everyday w/ an intel iMac.
Of course ... you need to connect your 16/600 to your network through an ethernet hub.
In System Preferences - Network - make AppleTalk active.
Then go to the Print & Fax preferences and set up new printer.
The 16/600 will show up there.

I just downloaded the most recent update. Why am i having trouble with my imac?

Once I updated the OS, I began to get a grey screen. Never has it happened before. Has anyone encountered this problem? If so, what did you do to fix this?

Start with:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download the Mac OS X 10.6.8 Update Combo and update.

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