Trouble with my photosmart 7525 printer

I recently moved and am trying to set up my HP photosmart 7025 printer. It says the ink carriage cannot move (but it can) because of a paper jam (I can't find a paper jam) or it gives a message that one or more ink cartridges is missing (none are) or is damaged. How can I tell which cartridge is damaged?

Hello there! Welcome to the forums @dunnellon
I noticed your post about the different errors you're noticing on your Photosmart 7525, and I have some ideas for you!
There are 3 guides/links I would suggest for you. Please try the steps in the guides:
A 'Carriage Jam' Message Displays for HP Photosmart 7520 e-All-in-One Printer Series
A 'Paper Jam' Error Displays on the HP Photosmart 7520 e-All-in-One Printer Series
Ink Cartridge Problem: An 'Ink Cartridge Problem,' 'Incompatible Ink Cartridge,' or 'Ink Cartridge F...
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

Compatibility of using Photosmart 7510 printer with a Photosmart 7525 printer from the same computer

Before installing, registering, and setting up my new HP Photosmart 7525 I need to know whether I can keep using my 2 year old HP Photosmart 7510 and its software on my computer and whether this would cause a conflict. My 2 year old Photosmart 7510 works fine and I want to use the Photosmart 7510 and the Photosmart 7525 both from the same computer and network without conflict. And if a conflict would be probable, is it necessary to remove the Photosmart 7510 software before installing the software/drivers for the Photosmart 7525?

Hi,
You can install more than 1 printer to your computer. They will share few folders including HP Photo Creations product but they should live harmony together.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

PhotoSmart 7525 printer/Can't get a code to set-up eprint

When I try to get a code to setup eprint, I get a message saying I need to upgrade. When I accept terms and tell it to automatically update, I get an error message saying there is no internet connection.
When I run a report, it says the internet is connected.

HI ButterflyWV,
Welcome to the HP Support Forums. I see that you are getting a connection error message when trying to enable the web services of your Photosmart 7525 printer.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post that has the steps, with screen shots, on how to do this. Please don’t fret that the screen shots are a Photosmart 7510 printer, the steps are the same.
Have a good weekend.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

How do I set a manual IP address and manual DNS servers for my HP Photosmart 7525 Printer?

Cannot print. Had difficulty when printer was initially set up. Assstance from "happytohelp01" resolved the issue by advising me; a manual IP address andmanual DNS servers for the printer. I did not write down the information and now my printer is not working (it did work for about a month), now nada. I initially had problems connecting to the web server - now its doing the same thing, but I don't know what IP adderss and DNS to use. Please help if you can.
This question was solved.
View Solution.

Hi @LaceyNo1,
Welcome to the HP Forums!
I understand that you are wondering, how to set a manual IP address, and manual DNS servers for your HP Photosmart 7525 Printer. I am happy to look into this for you!
After some searching, I believe I have found the post, that my colleague @happytohelp01, helped you with. Located at this post, Re: Photosmart 7525.
Hope this is what you were looking for, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Unable to print borderless 4x6 photos with the Photosmart 7510 printer.

I am unable to print borderless 4x6 photos with the Photosmart 7510 printer. There are no option listed for any size borderless printing when i choose the paper size and paper type. I am running Windows 7 Home Premium 64-bit.
This question was solved.
View Solution.

I found it. Once you hit print, click on the options link. It opens a separate window. In that window there are two links, one says color management and the other says printer properties, click printer properties. That opens a new window, in that window click the advanced button. That opens a new window titled HP 7510 Advanced options, under the printer feature section near the bottom you will see "Borderless Printing". Left click on that and to the right a drop down menu opens, select borderless, hit ok. After you do this, it will print borderless however you will still NOT see that option when you print, like you used to with the older HP printers. I couldn't find it in the help section, I just stumbled upon it, very frustrating! It will print borderless.

HP Photosmart 7525: Printing oversize from Mac

Printing from my Mac to HP Photosmart 7525 printer: Printing emails or items from my computer they always print aboutone third larger than the size onmy computer. Why, how do I get the printer to print actual size?

Try reboot router and iPad.

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?
iMac is connected via wirelss to printer/scanner. All was working OK until update.

Assuming that the HP software is up-to-date, but still not working, have you tried Image Capture in the Applications folder. Does that work?

Printhead / ink issues with 5-month-old Photosmart 7525 printer

It seems that my HP printer "bad luck" has not changed -- at all! After having lots of issues (and not being able to resolve them with a Photosmart 6515 this summer), I bought a Photosmart 7525 in July.
I do not print photos or color ink a lot, but when I do, I need for the color and quality to be very good. But it seems that I cannot rely on my HP printer to do that for me. I end up spending hours of time just TRYING to get something to print. I end up wasting a lot of ink and paper, but usually still have a less-than-satisfactory result -- if I'm able to get anything to print at all!
Two weeks ago, my daughter needed pictures printed for a school project. The pictures started to, print, but then it looked like some of the ink colors were running out. However, the ink status said the ink cartridges were fine! I replaced several of the ink cartridges anyway, but still the photos WOULD NOT print out correctly. I ended up having to save the photos to a thumb drive and take them to a drug store to get them printed for her project. After that, the printer would not even print BLACK ink!
However, the next day, the printer started printing color again - mysteriously.
Yesterday, I had some more photos to print. I had the same issue. The first photo printed fine, but after that, only the first third of the photos would print -- the rest were missing part of the other colors. My printer did not show any low ink -- at all. I had all "genuine" ink cartridges, too! I've never used anything except HP ink.
I am beyond discouraged! I actually talked to an HP rep at Best Buy yesterday, who recommended an HP Envy printer, but it is a tri-color cartridge. He said the problems with 7520 series were because of the way the printhead is designed (really)!
So I'm ready to just buy a B/W laser printer and give up on ink jets. I wish I could get by without even having a printer at home, but now the schools expect us to print out everything at home these days that they send us via e-mail. Since I end up having to go elsewhere to print photos anyway, maybe I just need to forget about printing photos at home entirely.
So I will be returning my printer. If anyone has a suggestion on what to get in its place, please let me know. The 7525 was almost $150, so it was not a cheap printer.

Thanks for your help RnrMusicMan, but I've already returned the printer to Costco, and they did refund my money.
The printer was only five months old. This is the third Photo"smart" printer I've had major issues with in less than four years. I guess I'm not very smart to keep trying -- or hoping for a different result.
Unfortunately, I still have a bunch of 564 ink cartridges that I can't use -- some I opened trying to get this printer to work, and some unopened.
I bought an HP Envy printer on Sunday from Costco that takes the 61 XL cartridges, but I took it back yesterday without even opening the box. My spouse told me I was crazy for even thinking about trying again. And with a tri-color cartridge, it will just be a problem with one color running out.
So for now, I'll just use our old Kodak printer or plan a little further ahead and have the photos printed outside. Every time I have a project to print, my HP printer does not print for me. I spend hours of time, waste lots of ink, paper and money, and still end up having to go elsewhere to get them printed. So, I just need to do that and forget about printing them from home!
The HP rep that was at Best Buy suggested for me to return the unopened ink to Wal-Mart for in-store credit. I tried to return two yesterday, but that didn't work. They only exchange ink cartridges, not return them. So, now I'm probably on some list with them, too!
So thanks for offering to help, but I'm done with trying to make an HP printer work for me at home.

How to print in grayscale using osx 10.9.3 with HP photosmart 7525?

How can I print using black ink only/grayscale using osx 10.9.3 and HP photosmart 7525? thanks for your help

Hello IKR, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into your printer options. I would like to help.
I would recommend following the steps in this Apple thread on How do I print only grayscale?
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Having trouble with iphoto, will not print full image

Having trouble with iphoto on my laptop and desk top computers. On laptop will not let me print full image and having trouble getting correct rotation to print
On desk top printing too dark and cannot get correct rotation there either, seems like the problem just started recently

Ronleedek-
What App are you using with the microphone? I've used Skype, which has a "test call" feature to check your microphone.
There is a good chance your microphone is defective, possibly disconnected inside the iPad. If an Apple Store Genius can not fix it, you may get a new iPad on the spot.
Fred

Problem printing with HP Photosmart 7520 printer. Same bad result independent of advanced settings.

How can it be that, no matter what settings (advanced, custom, PS manages color, Printer manages color,...) I get the same terrible result for a reference photo (dull, colorless)? It is as if the PS CS6 is not controlling anything with these settings. Is there something else I need to set to make this work? (Old HP Photosmart 7960 works fine, but they stopped manufacturing new photo cartridges). The 7520 all-in-one makes copies of graphics with excellent, accurate color rendition so it is something with the settings for the printer. The device can print good color. HP support says its Photoshop settings. I don't know what it is.
Thanks for your help.
-Jeff

Hi Pirazok,
Welcome to the HP Forums.
I am going to give you a document that deals with when the Printer Does Not Maintain Wireless Connection. This document covers a wide span of troubleshooting steps that I think may help with the issue you seem to be having.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

OCR PDF with HP Photosmart 7525

When using Adobe Reader XI with a .pdf scan made with the 7525, I can do Sticky Notes, but I cannot Highlight Text. I have been told that I need to get an OCR'd .pdf. I am not sure how to do this; in fact, can I do this with my model printer?
This question was solved.
View Solution.

Hi,
Unfortunately the OCR software did not come with the machine, you have to buy this software. Many more expensive HP printers use Readiris which is #2 on the following link:
       http://ocr-software-review.toptenreviews.com/
You can buy that software or try the following software free:
   http://free-ocr-to-word.en.softonic.com/
   http://www.free-ocr.com/
for Word:
http://office.microsoft.com/en-au/word-help/scan-and-edit-a-document-HA010254879.aspx
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Problem with HP Photosmart C4795 Printer

I'm having difficulties with getting my C4795 to print. The feed rollers are operating more than usual. Whenever I turn the printer on it feeds the paper without any job being initiated. When I try to start a print job oftentimes the printer will feed the paper either halfway or completely without printing at all. The only one I've been print at all is to individually feed a single paper at the right moment when the feed rollers are operating.
My HP software is up-to-date and I've no new Windows updates. I've unstalled and reinstalled my HP printer software. I've ran the HP diagnostic printer utility and it reported no problems. I have this problem no matter whether I connect to the printer via USB cable or wireless.
Does anyone have suggestions or solutions for fixing to this problem?

Here is a link with some troubleshooting steps that may help to solve the issue you are having with your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02065582&cc=us&dlc=en&lc=en&product=3940574&tmp...
Paper feed problems are a hardware issue, if none of these steps help I would recommend contacting HP for upgrade options. I have included a link with directions for contacting HP:
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
I am an HP employee.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

USB Cable problem with HP Photosmart 7960 printer

This may sound like a stupid question but I just bought a new 7960 printer to replace my old 7960 which has two out of the three ink cartridge holders broken and the usb port on the new printer won't accept a usb cable. It appears to be blocked by a cap insert over the connector prongs which will not come out. Any suggestions?

Here is a link with some troubleshooting steps that may help to solve the issue you are having with your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02065582&cc=us&dlc=en&lc=en&product=3940574&tmp...
Paper feed problems are a hardware issue, if none of these steps help I would recommend contacting HP for upgrade options. I have included a link with directions for contacting HP:
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
I am an HP employee.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Ink problem with HP Photosmart Premium Printer C309a

I replaced the photo black cartridge with 564XL, and black will not print at all. Did I use the wrong cartridge. What else could be causing the problem?

I replaced the photo black cartridge with 564XL, and black will not print at all. Did I use the wrong cartridge. What else could be causing the problem?

Trouble with my photosmart 7525 printer

Similar Messages

Maybe you are looking for