Trouble with new IPOD

we just got a new ipod and cant get it to do anything. in fact, all we have ever seen on the screen is "do not disconnect". the only message we can get thru Itunes is "ipod cannot be updated. the disk could not be read from or written to." can anyone help?

Are you sure that you're iPod is windows formatted. It may be mac formatted from the time you bought it. Usually when you first plug it in it's supposed to format the drive accordingly to what OS you use.

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Having trouble with NEW IPod

I just bought a new IPod and Windows will not reconize it and I am having trouble installing the software that came with it.
Windows brings up a warning screen about the software is not digitally something or another.
I tried the newest updater and it also can not install and I get the same warning screen.
Anti-virus is turn off also!
My IPod is a fifth generation 30GB.(MA146ll/A)
My windows is xp home with service 2 on it.
Any ideas that can resolve this?
TIA

Did iTunes install?
Does it work?
YES!!
I just bought a new IPod and Windows will not reconize it
Can you see the iPod in My Computer?
NO I can not!!
Windows brings up a warning screen about the software is not digitally something or another.
Would you pleaase be specific about the message
The software you are installing has not passed windows logo testing to verify compatibility with windox xp.
contact system admin.
I am the system admin
No need to post twice
you told me to start a new thread of my own

Serious trouble with new iPod - maybe you can help?

Please help if you can. 15 hours into troubleshooting this and I am desperate!!!
I just purchased a new 5th-gen, 60GB ipod. I already have a 1st gen, 10GB iPod. My old iPod is presently working great with no problems.
The new iPod, however, is not being recognized by my computer or by iTunes. And when I try to plug it in, iTunes freaks. It will stop playing music and freeze on me.
Here is what happened:
1. I knew I had the latest iTunes & iPod software on my computer, so rather than running the CD that came with the iPod, I just plugged in the iPod.
2. When I did so, the computer recognized it as a new device and attempted to (I assume - not sure) install a driver for a while. This went on for about an hour, something seemed wrong, so I disconnected the iPod.
3. At this point, connecting it always has the same behavior. It flashes "don't disconnect". ITunes freezes. Windows Explorer does not recognize or acknowledge its existence.
Here is what I have tried to do:
1. I first tried installing from the CD. This installed an older version of iTunes on my computer. This did not help matters and stopped my current iPod from working.
2. I troubleshooted this and managed to fix my old iPod by uninstalled all iTunes and iPod versions from my computer and reinstalling all of the latest bits.
3. I have doublechecked my USB ports to ensure they are USB 2.0.
4. I have tried restarting my iPod in file mode to see if the computer will recognize it then. No dice.
5. I have tried an iPod reboot, obviously.
6. I have restarted my computer innumerable times.
My gut says this is a driver issue, but I'm not remotely qualified to troubleshoot that. Can anyone help?
gateway Windows XP

Hey, I've got a few questions for you. 1. What kind of computer are you using? (ie: laptop, desktop, whatever else there is..) 2. Have you ever had the 5th Gen. working on you're computer? 3. Have you tried you're 5th Gen. on another computer which, in the past, has detected an iPod?
Done with questions for now I believe. Here's my story. My girlfriend got her iPod (5th Gen.) in April and right when she got it, she hurried over to my house because she's "technologically incompetant". Booted up my Alienware (now an artifact after being purchased new around 1998-2000) and installed all the gadgets just like the instructions said. After finishing all that, I slapped the iPod into a USB2.0 port and WindowsXP detected, found, and installed the driver for the iPod. I used iTunes to put about 500MB's of songs on there then sent her off with her new WORKING (at the moment) iPod. A few weeks later, I guess when she killed the battery, she tells me that her iPod isnt working.
Long story short...
She's using a brand new Dell Inspiron [some number and letters here] laptop computer with WindowsXP.
I did everything exactly as you had described in your first post. Few things are different, her computer has never detected the iPod, WindowsXP never found or installed a driver. When her iPod is plugged into her computer, the iPod either brings up a little battry with a lightening bolt (like it's charging) or brings up the "Do Not Disconnect" screen. After a few hours of leaving it like that and I unplug the iPod, it hastn't gained any charge. I checked to make sure everything, ie: plug and play, were all working correctly and all that good stuff; however, one thing phases me. I took her iPod back to my house and tried it on the computer that had the player working before. After a minute of plugging it in, it was detected and I could add or remove songs using iTunes, in other words: IT WAS WORKING.
I would like to see some kind of solution to our problem (which I believe to be the same) so that I don't have to drive an hour away to the only iPod (Mac) store around to replace it (luckily it is still on the warranty).
If you make any progress, please let me know.
Thanks.
Windows XP
Windows XP

Trouble with new ipod nano..

Just purchased a new ipod Nano but the music wont load fron my computer- Mac OS 10.6.8. The itunes version is the latest- 11.1.3 (8). Under devices the 'syn' option can't be selected and only 'Transfer purchases from ipod' The ipod shows up in itunes and my desktop. What to do?

Hi Gordon,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I would suggest following the instructions on page 56 & 57 of the iPod nano user Guide.
iPod nano User Guide
manuals.info.apple.com/MANUALS/1000/MA1624/en_US/ipod_nano_user_guide.pdf
Page 15 of the manual explains how to set up iTunes syncing once the device is recognized.
Cheers,
Judy

Trouble with new iPod Shuffle

I just replaced my old iPod shuffle with a brand new iPod Shuffle. When I try to sync with iTunes it says I need to upgrade to iTunes 10.0 or later but when I try to upgrade iTunes it tells me I need Mac OS X 10.5 or later. I just want my iPod to work... Any ideas?

What OS X is your mac running? whether this has an affect.. Mac OS X version 10.5.8 is the operating system needed to run iTunes 10.6.
System Requirements:
http://support.apple.com/kb/DL1426
Have you tried force quiting iTunes from your desktop? Then updating iTunes?

Trouble with new ipod 30GB w/video. also trouble w/ itunes

here's the story: i just got a new ipod (the 30 GB with video). i got tired of my little shuffle with no screen.
so, i put my whole itunes library onto the ipod and everything was working fine. i loved it. then, i deleted some items from my itunes library on my laptop because it was taking up needed space on my hard drive, i figured this was fine, since i still have it on my ipod, and i can watch/listen to them anytime i want. But, when i went back later to put some new stuff on my ipod, 2 shows and 2 of my favorite podcast episodes were deleted from the ipod that i had put on before!
-i checked the manual, it said that i need to be in the manual mode instead of itunes/ipod automatically updating the ipod's library. i was transferring stuff manually, but it still got rid of some stuff on it's own.
the music was all still there, but a tv show episode, and 2 of my favorite video podcast episodes were deleted.
-Will this always be a problem everytime I hook it up to my laptop and want to add new stuff to my ipod? I don't even have half of the ipod filled. it says that I have 20Gb of free space.
i want to be able to keep stuff on my ipod that i will delete from my itunes library/hard drive. such as movies, tv shows, my favorite video podcast episodes. But at the same time, I want to be able to add new stuff. Is this Possible?? please help! is the ipod/itunes programmed to delete everything from the ipod that is not in the itunes library????

i chose the option manage music and video manually.

I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

That's because you jailbroke your phone. You can't get help here.

HT4623 I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do???

I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do??? If possible, I would also like to keep all of my data.

Maybe this will help:
Troubleshooting
As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

Hello, I'm having trouble with my ipod

hello, I'm having trouble with my ipod

Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
Good luck!

HT1320 Hello! My name is Ed. I'm having trouble with my Ipod classic, it keep freezing up on me and i can't unfreeze my Ipod. I hold down the menu button on the wheel and still won't do anything. All my Ipod classic do this. But my Ipod Touch, I don't hav

Hello, my name is Ed. I'm with all my Ipod, I have (4) they all keep freezing up on me when I play my devices. But my Ipod Touch I don't have this problem. On my classic I'll hold down menu botton on the wheel. But thing happen, I'm tired of letting battery go dead and recharge it, just to freeze up again. I made it work one time by holding down the menu button. That's about it. I need help.
Ed Shelton
PS I don't know operation system on my ipod classic, but on my mac book pro i am using (11.0.2) my mac os x (10.6.8). So, I try to take a quess at my os my classic

Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
Good luck!

TS1382 having trouble with my ipod

having trouble with my ipod i reset it an all of my music is gone but when i go to setting its sayin that my ipod is still full of music can someone help me please

also when i go to about its saying that its still full

I am having trouble with new I-Phone 4 battery running down in 5 hrs.? Help.

I am having trouble with new I-Phone 4 battery running down in 5 hrs.? Help.

Do you have alot of apps running in background? Tap home key 2 times and there's a list across screen with icons you can deselect them by hold on one and they wiggle touch the minus button and it will deactivate them untill you use them again. Do you have the phone dim after so many seconds or minutes? Is the screen bright all time? Do you go on the Internet or watch video on phone?
These things can affect the hrs of use.

Why earphone without mic with new iPod Touch 4g?

I am die-hard fan of Apple products. Have recently bought iPod Touch 4th Gen. But failed to understand why did Apple ship micless-earphones with new iPod Touch?
iPod Touch 3rd Gen used to have earphone with mic and remote buttons.
I know, new iTouch has inbuilt mic, but since mic & volume controls are missing on earphones, I can't talk wih my handsfree! just because the mic is on iTouch panel.
Disappointed!!
Any chances for Apple to get this earphone replaced for new iPod Touch owner?

You can purchase the headphones with mic here:
http://store.apple.com/us/product/MB770G/B?fnode=MTY1NDA0Ng&mco=MTM3NjUwMzQ
Best of luck.

Altec InMotion . . . will it work with newer iPods?

Got my iPod stolen. I had the old 60 or 80 gig monochrome screen white iPods. try to find them on eBay but it shows every iPod ever made and don't know how to specify the one I have.
Getting a new one, apart from being unnecessary, is all my peripherals (inMotion speakers and iTalk) and i don't know if they will work with newer iPods.
On inMotion since that's what I use the most, although the size of the "hole" is big like the older iPods the actual connector seems like it might just fit into the newer iPods. Online Altec says it fits various iPods but I have no way of knowing if it's my same unit they're referring to or a new one.
Also, if anyone knows how you identify that earlier iPod (bought in 03-04) for eBay searches, I've gone through pages and haven't found a single one like mine.
thanks
enzosf

P.S. It had the track wheel on the bottom and it was either 60 or 80 gigs. Bought in Fall 2004.
thanks

Can't get alarm to work on new ipod--never had trouble with old ipod

Greetings all,
I just got a new Classic 120GB and it is great but I can't get the alarm clock to work...when I set a time for the alarm clock, it doesn't seem to remember this time but it instead defaults to an hour later than the current actual time...I tried several times to reset the alarm for a minute or two in the future so I could test it and see if it made any sound...I have reset the ipod and the normal time and date display is correct. I also can't get the beep sound to work, although I can hear the clicking when you scroll through things and so the internal speaker is clearly working. I used my old Ipod Photo for years as my alarm clock and I never had a problem with it...anyone have any idea how to fix this? I have the most recent ipod software, am using an older 17" G4 powerbook running 10.4.11. is there something obvious I am overlooking?

update: I can get an alarm message (you have an alarm) and a choice to dismiss or "snooze" but the internal speaker is still not kicking in and obviously a silent alarm is not ideal in this instance. When I try to hear the "beep" under tones, it doesn't make any sound but bounces me back to "sounds"...I can hear the clicking when scrolling and so the speaker seems activated but is muted somehow for the alarm. My old Ipod had a nice little alarm sound and I was hoping to use my new Ipod as an alarm clock as well...not a life or death thing, but I can't figure this out and I have read everything I could find. Help!

Trouble with new IPOD

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