Trouble with numerical pad blinking out

I've recently started having trouble w/ the numerical key pad blinking out when trying to enter info such as bank acct, or even tech support today, brought up the keypad and tried to select #3 for technical support, it would blink out....worse than a computer game trying to tap the correct number at the right time.  A few nights ago, I needed Roadside Assistance (love this service) as I had locked myself out of the car while at a ball game......the more upset i got the worse getting the selection entered in time....
Calling verizon tech support today, turning the numberical off and on again MIGHT BE A FIX, has anyone had this problem? 
When I first got my Nexus, I couldn't call in to voicemail w/ speaker phone on....I kept getting wrong pasword message...learned later from Droid Forums, to turn off the speaker function to enter the numerical values, then turn the speaker back on.  I don't think Nexus is interested in fixing this issue (which apparently doesn't involve all Nexus) but it sure did all the ones at Best Buy. Cyn

    cynindesign,
Hello! Sorry to read that the keypad is giving you trouble! We need to get this fixed ASAP, especially since it hindered you from calling roadside assistance. Were you able to get this resolved when you called tech support? If not, I recommend two steps. First, would be running the phone in safe mode to see if an app is causing the issue. Second, if that is not successful, doing a hard reset on the phone. I will provide the steps below. Let us know if you need anything else.
Safe Mode:http://bit.ly/vW58PM
Hard Reset: http://bit.ly/swCYZF
Thank you!
Katie H
VZW Support
Follow us on Twitter @VZWSupport

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