Trouble with palm treo 700wx

hi new to forum and palm treo. i had a centro but wanted a windows software phone. anyway my phone on activation was working fine, the next day, i could make a call but i couldnt hear anything nor could anyone hear me. i messed with it and found that i could hear through the speaker, but cant even use it that way now. did both the hard and soft reboot, no help. any ideas, i was messing with the phone that night tryin to learn how to use. did i screw up a setting or something
Post relates to: Treo 700wx (Sprint)

thanks for the reply, the sprint store agreed with you that it was hardware related and exchanged it for a new 1. i had purchased it on ebay and got the insurance when i activated it, so i now have a brand new 700 for less than a hundred and no contract.
1 more question, is it possible to get stereo sound out of the 700 headphone jack??  i tried the adapter that i had bought for my daughters rumor, but only mono sound. what can i do??
Post relates to: Treo 700wx (Sprint)

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    I am a Volunteer here, not employed by HP.
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