Trouble with power to Apple TV

My new ATV consistently loses power after a few mins. Have to unplug and plug it back in. Thought it might be a defective unit, and swapped it out for another; same problem. It's not power source, b/c ATV is on surge protector with other components that aren't having same issue. Any thoughts?

for troubleshooting try connecting it to another power source all the same

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HT201496 Hai there. I am facing trouble with my garageband apple loops.i don't see apple loops in my browser since quite some time i don't know what has happened to it and how it happened . i just wanted to learn some of basic things about music.can you h

Hai there. i am having a trouble with the garage band apple loops to get into my macbook pro. . i had it some time back and i dont know where it has gone and how it get it back. is there anyone to help me to get the loops back into the browser . i will be grateful to you if some one can help me with it/ thanks.

First check, if you do not accidentally have hidden or filtered your loops:
Uncheck the "Filter for more relevant results" option in the Audio tab of the GarageBand Preferences.
And the drop down menu on top of the Loop Browser should be set to "Loops", not to some Jam Pack or other collection.
If you still don't see any loops, check if you have set your project to a special signature, like 9/8, for that no standard loops do exist.
Then check, if any loops actually are installed in your system Library: Depending on your GarageBand version you should find the standard loops in the Audio folder of your system Library (Application Support > GarageBand):
Your System Drive > Library > Audio > Apple Loops
If the Loops are installed, but GarageBand does not show them, you need to rebuild your Apple Loops Index: See the FAQ for how to do it:
Re-Index GarageBand's Loops
This requires two steps:
erase the old Apple Loops Index by deleting everything in
Your System Drive > Library > Audio > Apple Loops Index
and then rebuilding the Loops Index by dragging the folder containing all of your loops onto the Loop Browser in GarageBand.
If no Loops are installed in your Library, you will have to restore them from your Backup.
Regards
Léonie

Trouble with ipod recognizing apple id after synching - it keeps telling me to reset my password. I did

Hi! I just synched/updated my ipod touch. Now when I went to use it I received a mesg saying that the Restore was successfully completed and I just need to follow a few steps and I'm done! I follow the steps and it asks me for my apple id and password, I hit next and it asks me for my apple id email then I get a message saying to try another id, this one is being used. If this is my account then I need to reset my password at iforgot.apple.com. I reset my password and it still is not working....What did I do wrong? Please help! It is much appreciated since I am really severely technoloically challenged. THANK YOU!

Hello LeloChick,
It sounds like you are being prompted that your Apple ID has been disabled for security reasons, and even though you have reset the password, it keeps re appearing. If you have done all the steps outlined in the following article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
I would next reach out to our iTunes Account Security team with this link:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Take care,
Sterling

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I Am Having Trouble With Verifying My Apple ID ?

My Apple ID is already verified but wheneever I try to purchase and app or want to view my account information on iTunes, it says my Apple ID needs to be verified but it's already verified. It says it sends a verification email but I haven't received it and I tried multiple times. When I try appleid.apple.com, it says it's verified and that a verification email was sent. I tried resending it but no hope at all. Please help im so frustrated right now. ):

I am trying to sync with iTunes and it asked me to verify my apple id and it wants to send to an old email address. I tried to update it and it says it is already in use! I tried a different one and it is being used too! Now I have no way of doing anything...

Trouble with keys on apple wireless keyboard and MBP

I have attached my Apple wireless keyboard to my MBP and I want to use it with the onboard screen. It properly synced, and I know it reads the keyboard because the F keys work, and the delete button works, and it even can wake the computer from sleep mode. However the problem is quite simple, the alpha keys do not work. I can turn up my brightness, or volume cycle through my "spaces" on leopard but am still unable to type. I have looked all over for other cases of this and can not find it. Is it possible that the apple wireless MUST be used with an external monitor only? I have not attempted that yet because I have been away from my studio for a few weeks.
If anyone could shed some light on this situation it would be greatly appreciated.
Thank You.

The "wireless mouse/keyboard firmware update 1.1" is for the old white plastic wireless mice and keyboards , Sean. Is the one you are trying to use one of these, or is it one of the aluminium ones?
If it is the aluminium one, then the update you might need is Aluminum Keyboard Firmware Update 1.0 - http://www.apple.com/support/downloads/aluminumkeyboardfirmwareupdate10.html
None of the updates should be needed to prevent the sort of problem you report though.
Is this keyboard newly purchased, or one that you have had for a while and that ahs worked in the past? It may simply be defective.
The only other thing I can think of, apart from conflict with a third party keyboard driver or the like, is a corrupted system file of some kind, in which case an "archive and install" of the OS might be needed to fix it I'm afraid.
Cheers
Rod

Trouble with power query as import facebook

Hi I am using Windows 7 64 bit with Office 2013 Pro 64 bit. I am using the Microsoft power query add
in 64 bit .
View comment of feed error follow:
DataSource.Error: An unknown error occurred
Details:
https://graph.facebook.com/136807033073095/feed?limit=1000&until...
Please help!

Sorry it took so long for you to get any reply! Are you still having this issue? Could you please provide some more information about the steps you took to get the error?

Having trouble with extending an Apple wireless network with a AirPort Express

Trying to extend the range of my AirExtreme with a AirExpress:
I get stuck when the AirPort Utility ask is I'm sure I want to switch networks. if I select switch I loose the AirExtreme. If I select don't switch it take me back to the beginning. Any help will be appreciated.

You have to "switch" networks to be able to pick up the signal from the Express and configure it with new settings.
Once the Express is configured it will become part your existing network when you see a green light.
Then, switch back to your regular wireless network on your Mac and everything will be on the same network

HT1338 I have a Leopard desktop 10.5.8 and I have trouble with MAIL. My draft folder does not work and my draft messages will not delete. delete

I have a Leopard desktop 10.5.8 and I have trouble with my Email Apple MAIL draft folder. First of all after I typed my draft and sent to draft, the folder would not open at a later date to send. In all I have 10 messages, mainly test which I cannot delete from my Draft folder.
My draft system is now working but I cannot get rid of the 10 messages which sit in my INBOX and DRAFT folders.
These messages appear in Application - Mail but they will not go.
How do I delete, or is it best to use My Disc 1# and delete all my software and replace with the Disc in order to have a new MAIL program?
Any advice would be welcome.

HI,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple

If i made an appt. with Apple, and i asked them if i could switch my black Iphone 5 to a white Iphone 5, because i always have trouble with black Iphones, would they let me?

if i made an appt. with Apple, and i asked them if i could switch my black Iphone 5 to a white Iphone 5, because i always have trouble with black Iphones, would they let me?

i've had black iphones in the past, and the same thing always gets messed up, the network, i will not have service what-so ever, and when my mother's iphone will be right next to me and she will have full service. Also the lock screen button/power button broke on both of my black iphones as well. i was just wondering if they would consider. Does apple have an email i could contact?

Has there been trouble with the charger. I am getting to re-order but the one i had the had the power surge and the end was blackened. Not sure if it safe to use the laptop again?

Has there been any trouble with the charger? I am getting ready to re-order but the one i had.... the had the power surge and the end was blackened. Not sure if it safe to use the laptop again? Thanks.

Can you also see blackening in the power jack on the PowerBook? If so, I would be worried that the surge also damaged the computer/
Does the computer run OK on just the battery? If it is working on battery power, that limits the number of things inside the computer that could have been fried.
If the computer is severely damaged by the surge, it's not worth repairing. However, a couple of posters in Apple forums said their homeowners'/renters' insurance paid them replacement value of their computer after power surge damage due to known problems on the grid, like the huge power outage that hit the SW Untied Stats and part of Mexico yesterday.

Having trouble with apple tv device!!

Having trouble with my apple tv device. Bought just before Christmas so practically brand new. Only used about 6 times. When I went to turn on today the light on the box is flashing and its asking to connect my hdmi cable to what looks like an itunes icon. Ive checked the hdmi cable in the skybox and its working perfectly. any thoughts????

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

IMessage trouble with two iPhones and one Apple ID

Hi,
I'm having trouble with iMessage after updating both of my iPhones to iOS 6 and not being able to use iMessage with one of the phones.
Some background:
-I have two iPhones, one on AT&T in the U.S., and one on NTT DoCoMo in Japan, both with separate phone numbers, using the same Apple ID.
-The AT&T iPhone is a 4, the NTT is an unlocked 4S.
On my 4 (AT&T), on iMessage, I have the option to send/receive as my U.S. phone number and my Apple ID. Works just like before updating.
On my 4S (NTT), on iMessage, before I updated, I was able to send/receive using my Japanese number and Apple ID. After updating, I have the option to send/receive using my U.S. number and Apple ID. My Japanese number is greyed out and I cannot select it. When I turn on iMessage, it says "Waiting for activation..." and does not do anything. Turning iMessage off and on, some times I get an error message staying that activation cannot be completed.
I have rebooted the phone multiple times, turned on/off iMessage and FaceTime, turned the Set Date & Time Automatically option on/off, and reset Network settings several times. Nothing works; iMessage will not activate on my NTT 4S. Please help!

Finally resolved this issue after months of off and on troubleshooting.
I have no idea exactly which steps "fixed" the issue, but here's what I did. None of the basic troubleshooting steps that are on here worked for me, and this is including restoring both phones in iTunes as a "last resort" step that two Apple technical service representatives suggested.
I found a post on here from user "tungddao" who suggested:
"Turn on iMessage then make a phone call to : 011+445773142076
With Facetime & Siri: 011+447786205094"
I called both numbers with my NTT 4S, and both numbers hung up right away. I also texted both numbers, and the FaceTime one went through, while the iMessage number did not. I then checked my SMS blocking settings with NTT. There were no blocks, but I reset the settings to "unblock all" anyway.
I was able to activate iMessage and FaceTime with my Apple ID and my NTT phone number. Halfway there.
I then turned on my ATT 4, and while I could send/receive using my Apple ID and NTT phone number, the ATT number was greyed out, which was the opposite of what had happened before, when I could use the ATT number, but not the NTT one. On my NTT 4S, I could select my ATT number, but it was stuck on "verifying" for days, and I knew it wouldn't go through.
So, I signed out of my Apple ID on iMessage and FaceTime on my ATT 4, and turned both services off. I turned on data roaming, and turned off WiFi. *This step was key to activating both services, as they would not activate over WiFi for some reason.
I turned on iMessage and FaceTime without signing in to my Apple ID just yet. They both activated successfully, and then I signed into my Apple ID on both services, and from then on, I can use both numbers and my Apple ID on both phones! Finally!
These are my current options:
Phone 1 (4S on NTT): Phone 1's #, Phone 2's #, Apple ID
Phone 2 (4 on ATT, roaming here in Japan on Softbank): Phone 2's #, Phone 1's #, Apple ID
Hope this helps someone out there, as this issue was real frustrating for me.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

Trouble with power to Apple TV

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