Trouble with Preview pdf

When I open pdf documents in Preview 4.2 (that were generated by Acrobat Pro - XP system), some of the elements that were created by the draw/comment tools do not appear. They do show-up if the document is opened in Acrobat Reader 9.
What I really want to be able to do is save pdf files in alternate formats (jpeg, tif, gif etc). Acrobat Reader will not support saving in alternate formats - Preview does convert to alt. formats, but does not show all elements so documents are incomplete - Is there a setting/work around/patch for Preview that allow it to recognize all elements of a pdf document or is there another reader that will save pdfs in alternate formats?.......J Brent

I'm having exactly the same problem! I've tried to alter the preferences without any luck. Sorry I can't help but I feel your pain.

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  • Anyone else having trouble with Preview?

    I work with graphic files (pdfs, tiffs, jpegs) on a daily basis and use Preview extensively. For the past several weeks, Preview crashes multiple times/day upon the simplest of tasks such as opening up a small pdf file. This happens on both my office computer (brand new iMac with clean Yosemite install) as well as at home (mac mini with current Yosemite), so I'm thinking mine is not a unique situation.
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    Path:                  /Applications/Preview.app/Contents/MacOS/Preview
    Identifier:            com.apple.Preview
    Version:               8.0 (859.21)
    Build Info:            Preview-859021000000000~1
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Preview [86698]
    User ID:               501
    Date/Time:             2015-04-29 09:11:00.438 -0500
    OS Version:            Mac OS X 10.10.3 (14D136)
    Report Version:        11
    Anonymous UUID:        C920CD9A-EA6B-B237-41A6-430A6CFCB2E3
    Time Awake Since Boot: 430000 seconds
    Crashed Thread:        3  Dispatch queue: CA::CG::Queue
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       EXC_I386_GPFLT
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.AppKit               0x00007fff8a888f3b -[NSTextFieldCell _textAttributes] + 380
    1   com.apple.AppKit               0x00007fff8a892c04 __NSGetStringAndAttributesFromTextCell + 886
    2   com.apple.AppKit               0x00007fff8a8922be _NSGetTextCellBoundingRect + 125
    3   com.apple.AppKit               0x00007fff8a897784 -[NSTextFieldCell drawingRectForBounds:] + 850
    4   com.apple.AppKit               0x00007fff8a9251ce -[NSSearchFieldCell _cancelButtonInsetForBounds:userInterfaceLayoutDirection:] + 93
    5   com.apple.AppKit               0x00007fff8a924b3e -[NSSearchFieldCell searchTextRectForBounds:focused:] + 384
    6   com.apple.AppKit               0x00007fff8a92e837 -[NSSearchFieldCell drawingRectForBounds:] + 105
    7   com.apple.AppKit               0x00007fff8a89d161 -[NSTextFieldCell titleRectForBounds:] + 109
    8   com.apple.AppKit               0x00007fff8a89cff7 -[NSControl canSmoothFontsInLayer] + 328
    9   com.apple.AppKit               0x00007fff8a8ce2bd -[NSView(NSInternal) _layerDrawingNeedsLinearMaskOverlayForFontSmoothing] + 30
    10  com.apple.AppKit               0x00007fff8a8ce250 -[NSTextLayer(NSTextLayer_Internal) NS_needsLinearMaskOverlayForFontSmoothing] + 80
    11  com.apple.AppKit               0x00007fff8a8ce375 -[CALayer(NSTextLayerAddition) NS_shouldChangeFontSmoothing] + 17
    12  com.apple.UIFoundation         0x00007fff8ea5d979 -[NSLineFragmentRenderingContext drawAtPoint:inContext:] + 3688
    13  com.apple.UIFoundation         0x00007fff8e982538 __NSStringDrawingEngine + 16941
    14  com.apple.UIFoundation         0x00007fff8e97c70f _NSStringDrawingCore + 150
    15  com.apple.AppKit               0x00007fff8ad16706 _NSDrawTextCell2 + 6983
    16  com.apple.AppKit               0x00007fff8a89be28 __47-[NSTextFieldCell drawLayer:inGraphicsContext:]_block_invoke + 576
    17  com.apple.AppKit               0x00007fff8a89bbb8 +[NSAppearance _performWithCurrentAppearance:usingBlock:] + 79
    18  com.apple.AppKit               0x00007fff8a89bb59 -[NSTextFieldCell drawLayer:inGraphicsContext:] + 225
    19  com.apple.AppKit               0x00007fff8a927371 -[NSSearchFieldCell drawLayer:inGraphicsContext:] + 190
    20  com.apple.AppKit               0x00007fff8a89b685 +[NSGraphicsContext configureGraphicsContextForCALayer:withCGContext:andRenderWithHandler:] + 97
    21  com.apple.QuartzCore           0x00007fff83ae13c7 CABackingStoreUpdate_ + 3306
    22  com.apple.QuartzCore           0x00007fff83ae06d7 ___ZN2CA5Layer8display_Ev_block_invoke + 59
    23  com.apple.QuartzCore           0x00007fff83ae0694 x_blame_allocations + 81
    24  com.apple.QuartzCore           0x00007fff83ad443c CA::Layer::display_() + 1546
    25  com.apple.AppKit               0x00007fff8a89b52b _NSBackingLayerDisplay + 617
    26  com.apple.QuartzCore           0x00007fff83ad27fd CA::Layer::display_if_needed(CA::Transaction*) + 603
    27  com.apple.QuartzCore           0x00007fff83ad1e81 CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
    28  com.apple.QuartzCore           0x00007fff83ad1612 CA::Context::commit_transaction(CA::Transaction*) + 242
    29  com.apple.QuartzCore           0x00007fff83ad13ae CA::Transaction::commit() + 390
    30  com.apple.AppKit               0x00007fff8a8ca844 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1130
    31  com.apple.AppKit               0x00007fff8b000191 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1540 + 46
    32  com.apple.CoreFoundation       0x00007fff897ce127 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
    33  com.apple.CoreFoundation       0x00007fff897ce080 __CFRunLoopDoObservers + 368
    34  com.apple.CoreFoundation       0x00007fff897c0188 __CFRunLoopRun + 872
    35  com.apple.CoreFoundation       0x00007fff897bfbd8 CFRunLoopRunSpecific + 296
    36  com.apple.HIToolbox           0x00007fff8b8aa56f RunCurrentEventLoopInMode + 235
    37  com.apple.HIToolbox           0x00007fff8b8aa1ee ReceiveNextEventCommon + 179
    38  com.apple.HIToolbox           0x00007fff8b8aa12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
    39  com.apple.AppKit               0x00007fff8a8c79bb _DPSNextEvent + 978
    40  com.apple.AppKit               0x00007fff8a8c6f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
    41  com.apple.AppKit               0x00007fff8a8bcbf3 -[NSApplication run] + 594
    42  com.apple.AppKit               0x00007fff8a839354 NSApplicationMain + 1832
    43  libdyld.dylib                 0x00007fff87e0b5c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff82a1b232 kevent64 + 10
    1   libdispatch.dylib             0x00007fff86251a6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 3 Crashed:: Dispatch queue: CA::CG::Queue
    0   com.apple.CoreGraphics         0x00007fff8f52a782 pdf_xref_resolve + 65
    1   com.apple.CoreGraphics         0x00007fff8f52992c CGPDFDictionaryGetObject + 77
    2   com.apple.CoreGraphics         0x00007fff8f554e85 CGPDFDictionaryGetStream + 18
    3   com.apple.CoreGraphics         0x00007fff8f9accda pdf_source_create_jbig2_filter + 85
    4   com.apple.CoreGraphics         0x00007fff8f535c4f add_filter + 643
    5   com.apple.CoreGraphics         0x00007fff8f535973 pdf_filter_chain_create + 818
    6   com.apple.CoreGraphics         0x00007fff8f53559c CGPDFStreamCreateFilterChain + 64
    7   com.apple.CoreGraphics         0x00007fff8f555677 chain_get_bytes + 38
    8   com.apple.CoreGraphics         0x00007fff8f563924 CGAccessSessionGetChunks + 372
    9   com.apple.CoreGraphics         0x00007fff8f4ea53b img_decode_read + 1756
    10  com.apple.CoreGraphics         0x00007fff8f4e7979 img_data_lock + 8472
    11  com.apple.CoreGraphics         0x00007fff8f4e48da CGSImageDataLock + 151
    12  libRIP.A.dylib                 0x00007fff89b44a52 ripc_AcquireImage + 906
    13  libRIP.A.dylib                 0x00007fff89b43575 ripc_DrawImage + 1037
    14  com.apple.CoreGraphics         0x00007fff8f4e4597 CGContextDrawImage + 357
    15  com.apple.QuartzCore           0x00007fff83adc1d5 CA::Render::(anonymous namespace)::create_image_by_rendering(CGImage*, CGColorSpace*, unsigned int) + 597
    16  com.apple.QuartzCore           0x00007fff83ad5c84 CA::Render::create_image(CGImage*, CGColorSpace*, unsigned int) + 2212
    17  com.apple.QuartzCore           0x00007fff83ad524b CA::Render::copy_image(CGImage*, CGColorSpace*, unsigned int, double) + 382
    18  com.apple.QuartzCore           0x00007fff83b4528f CA::CG::fill_image(CA::CG::Renderer&, CGImage*, CA::Rect const&, CA::Mat2<double> const&, bool, bool, CGInterpolationQuality, CA::Bounds const*) + 1442
    19  com.apple.QuartzCore           0x00007fff83b44cdf CA::CG::DrawImage::draw_image(CA::CG::Renderer&, bool) const + 109
    20  com.apple.QuartzCore           0x00007fff83b33ede CA::CG::DrawOp::render(CA::CG::Renderer&) const + 1172
    21  com.apple.QuartzCore           0x00007fff83b32456 CA::CG::Queue::render_callback(void*) + 332
    22  libdispatch.dylib             0x00007fff8624ec13 _dispatch_client_callout + 8
    23  libdispatch.dylib             0x00007fff86252365 _dispatch_queue_drain + 1100
    24  libdispatch.dylib             0x00007fff86253ecc _dispatch_queue_invoke + 202
    25  libdispatch.dylib             0x00007fff862516b7 _dispatch_root_queue_drain + 463
    26  libdispatch.dylib             0x00007fff8625ffe4 _dispatch_worker_thread3 + 91
    27  libsystem_pthread.dylib       0x00007fff80e0b637 _pthread_wqthread + 729
    28  libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 10:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 11:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 12:: CVDisplayLink
    0   libsystem_kernel.dylib         0x00007fff82a1a136 __psynch_cvwait + 10
    1   com.apple.CoreVideo           0x00007fff8a181ff8 CVDisplayLink::waitUntil(unsigned long long) + 240
    2   com.apple.CoreVideo           0x00007fff8a1814b3 CVDisplayLink::runIOThread() + 511
    3   com.apple.CoreVideo           0x00007fff8a18129b startIOThread(void*) + 147
    4   libsystem_pthread.dylib       0x00007fff80e0b268 _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff80e0b1e5 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff80e0941d thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 14:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 15:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 16:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 17:
    0   libsystem_kernel.dylib         0x00007fff82a154de mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff82a1464f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff897c0eb4 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff897c037b __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff897bfbd8 CFRunLoopRunSpecific + 296
    5   com.apple.AppKit               0x00007fff8a98f66b _NSEventThread + 137
    6   libsystem_pthread.dylib       0x00007fff80e0b268 _pthread_body + 131
    7   libsystem_pthread.dylib       0x00007fff80e0b1e5 _pthread_start + 176
    8   libsystem_pthread.dylib       0x00007fff80e0941d thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 19:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 20:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 21:
    0   libsystem_kernel.dylib         0x00007fff82a1a94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff80e0940d start_wqthread + 13
    Thread 22:
    0   libsystem_kernel.dylib         0x00007fff82a1a48a __semwait_signal + 10
    1   com.apple.Foundation           0x00007fff8c0615c0 +[NSThread sleepForTimeInterval:] + 154
    2   com.apple.PDFKit               0x00007fff89689890 -[PDFDisplayView periodicFlushRoutine:] + 91
    3   com.apple.Foundation           0x00007fff8bff4dc2 __NSThread__main__ + 1345
    4   libsystem_pthread.dylib       0x00007fff80e0b268 _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff80e0b1e5 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff80e0941d thread_start + 13
    Thread 3 crashed with X86 Thread State (64-bit):
      rax: 0x3f800000d1893600  rbx: 0x000060800012d0c0  rcx: 0x0000000000000120  rdx: 0x0000000060a80000
      rdi: 0x000060800012d110  rsi: 0x0000000000000016  rbp: 0x0000000106354ed0  rsp: 0x0000000106354e80
       r8: 0x00007fff8f52965c   r9: 0x0000610000450c48  r10: 0x000000007443d1f9  r11: 0x0000000074441bd5
      r12: 0x3f800000d1893720  r13: 0x0000000000000009  r14: 0x000060800012d110  r15: 0x0000000060a80000
      rip: 0x00007fff8f52a782  rfl: 0x0000000000010202  cr2: 0x0000000113503000
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     13

    Check discussion from  Linc Davis  on this thread
    Problems with Preview
    Similarly preview hangs opening files

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