Trouble with printing on Windows XP for Photosmart 6520

Ok, I downloaded the drivers on the my old desktop that runs windows XP printed a test page no problems. Went to print a regular page off of Office Word. Hangs in the printer spooler doesn't printer. Anyone got any ideas what is causing this problem. I have delated the old printer off the desktop.
thanks

Download and run this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

Having trouble with pop-up windows and ads for MacKeeper

I've been having trouble with pop-up windows and ads for MacKeeper and similar "services." Tried to download "MPlayerX" a week ago and it all started then. I thought I deleted the file but I'm still having trouble. I've been digging for solutions on here, but nothing I've found on here has worked yet--the VSearch stuff (I think) isn't on my hard drive. Any advice?

You installed a variant of the "VSearch" trojan. Remove it as follows.
This malware has many variants. Anyone else finding this comment should not expect it to be applicable.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.venus.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.venus.daemon.plist
/Library/LaunchDaemons/com.venus.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/venus
/System/Library/Frameworks/v.framework
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Trouble with mobile site. Displays for a second then screen goes black.

Trouble with mobile site. Displays for a second then screen goes black. Using safari, 4s on Verizon. Example: m.mlb.com/lad/

I hadn't checked the site since January or so, when it worked. It might be related to the Opening Weekend skin they have on the site, but for me, it shows the top part of the page for 3 seconds while it's loading (scrolling down is impossible) and then all of a sudden it turns black, showing nothing. It's that way for every MLB mobile site.
At first:
Two seconds later:
I noticed this on 4/7/12. Does anyone NOT have this problem?
Matt

Windows 8.1 photosmart 6520 printer app won't open

I have an AsusQ301L running Windows 8.1, with Kaspersky Internet Security 2014 running. Just bought a Photosmart 6520 and installed driver software from HP website. The printer will print form my applications, but the HP Application software will not open. I've removed the software and reinstalled with no change. Uninstalled, copied installation disk to USB (on another machine as this one does not have CD drive) and reinstalled with no change. Cannot open App from Windows 8.1 start screen, from desktop task bar, from desktop icon.
I can print from my computer and can scan to my computer, but the application SW will not open. The software opens fine on other family members computers, and HP Pavillion and a Toshiba Satellite, bith running 8.1.
Any clues as to why I cannot open the software?

Hi @snvr2l82wn
I would like to help you get the HP Printer Assistant working. Please use the instructions below.
Right-click or tap and hold the bottom right of the screen, and then click or tap Run .
In the Run dialog box, type regedit , and then click or tap OK . The Registry Editor window opens.
Click or tap File , and then click or tap Export . The Export Registry File window opens.
From the Save in: dropdown menu, select Desktop .
In the File name: box, type backup .
In the Save as type: dropdown menu, select Registration Files (*.reg) .
For Export range , select All , and then click or tap Save .
NOTE:You can delete this file once the issue has been resolved.
Click here to download the automated patch that fixes the issue.
Click or tap Run , and then follow the instructions to install the patch.
This can be found in the following document: HP Printer Assistant Opens with a Script Error or in Notepad.
Although the issue may not be as the title describes, the patch could resolve the symptom you are experiencing.
If the issue persists, please post back and I will gladly return with an alternate solution. If however, this resolves the issue, please post back to let me know, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

CP 1215 trouble with printing

Hi,
I have never had any troubles with this product before. My printing machine CP 1215 started to do strange things arround this New year. It is printing with mistake making strips on pictures printed from program MS Word. But not only that. If I try to print some picture in jpg it is printing just black all the space of picture - instead of picture.
My system is Windows 7 and I am bit suspicious that it is some software trouble because of when I connect printer to another PC with Windows Vista, there are no problems at all. But if I connect to another PC with Windows 7, it makes the same trouble.
I removed my old HP software and tried new. No changes, same trouble :-/. I was trying to find mistake in HP software for removing software troubles, nothing. I tried to print mistake page, it was printing strips.
I am sure that my printing machine is not broken as it would not be able to print with another PC without any troubles and mistakes and strips. And why it prints the same mistake with the same operation system on another PC?
I hope to find help here as I quite need that it will start to work properly.
Hi Jana

Forgot to write that it is Windows 7 64 bit.
Jana

Trouble with print server password from mac to pc

I´m trying to print in an epson l200 connected to a pc with windows 7 but I receive the error : hold for authentication - filter failed. I´m connected to the pc troguht a wireless network at home.

You're going to need to deal with printer sharing from your windows based pc. This is an Apple forum for Apple products.

Trouble with printing tone from Efex Pro to printer from Lightroom

I am having big trouble with a photo that was toned in Silver Efex Pro 2. When I print, the tone is not there. I have done the same kind of toning before, but never had this problem. I even tried printing a photo that had a lot of tone... not there when I print. I am pretty sure I have all the setting correct. Printing with Epson 2880, Epson Hot Press Bright, Profile for HPB, etc.
After 6 hours (really) with Epson and Adobe, the problem is not solved.
Help!
Laure

Hi bannyx,
I hate to hear you are having issues. Does the printer have a valid IP address when connected via Ethernet or wirelessly? Click Here for steps to take related to this issue. Please see the below information regarding the connection types for this printer. Also I need a bit more information to proceed if the above link does not resolve the issue.
Needed information:
1. Has the installation been completed from a disk or download?
2. Did the installation software detect the networked printer?
2. What is the IP of the printer when connected with Ethernet cable?
3. Are you able to access the embedded web server for the printer (type IP into address bar of web browser, does printer web page pull)?
4. Do you have security software running on the computer?
5. Is the router running in mixed mode?
Connection information:
1. Ethernet and wireless connectivity are exclusive. If the device is hard wired with an Ethernet cable, wireless communication is voided (radio disabled) because the printer is networked with a cable.
2. Disconnecting the USB cable puts the driver in an offline state due to the fact it cannot communicate with the printer. This is normal; it basically informs the user the device is not communicating.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Need drivers for photosmart 6520 to print wirelessly from IOS 8

CanI I send drivers from an iPad mini wirelessly to an F6 photosmart 6520 printer. Where do I find them?

Hello Marciagarcia,
Welcome to the HP Support Forums!
The drivers for the Photosmart 6520 would be pre-installed in iOS 8. This printer would use AirPrint offered from the Apple device.
Is this the first time setting up and trying to print, or are you trying to resolve an issue?
Read through the info here about AirPrint: Printing Over a Wireless Network with Apple's AirPrint FAQs.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Is anyone else having trouble with bookmarks in Windows Safari 4?

Is anyone else having trouble with their bookmarks in the Windows version of Safari 4? The Bookmarks Bar imported when I upgraded from Safari 3.2.2. But the Bookmarks menu can't be seen when I click the icon that looks like an open book. The History & Bookmarks Menu present in cover flow (which by the way I love and have found very useful). But the Bookmarks Menu option remains blank. At first I thought it hadn't imported - but I've realised they have imported, just aren't displaying.
They are definately imported because the same Bookmarks Menu is still present on my iPhone through MobileMe synch. Also I can get to the bookmarked pages by clicking Alt-Bookmarks. All the bookmarked pages are there (along with being on my iPhone). So they've imported - they just don't display in Coverflow (or any view at all) when I click the open book icon.
Does anyone have any solutions please.

Ok I have a fix for that....
I just figured this problem out for myself with a friend]
==============================================================
CLOSE SAFARI
go to MY COMPUTER
C:
Documents and Settings
Your name
Application Data
Apple Computer
Safari Folder
Delete BOOKMARKS.PLIST
( Now I have to warn you this WILL DELETE your bookmarks from Safari so back them up before you do this )
NOW........
go back and IMPORT your bookmarks
take all your bookmarks from the "IMPORTED ON XX/XX/XXXX " folder and drop them into the BOOKMARKS MENU at the top ( not the folder just your bookmarks)
NOW DO NOT DELETE the Imported on xx/xx/xxxx folder
for some reason when you delete the IMPORTED ON XX/XX/XXXX folder.... It causes them to go missing under BOOKMARKS MENU
SO as long as you dont delete the IMPORTED ON xx/xx/xxxx folder they will stay in the BOOKMARKS MENU where you can manipulate them
ALSO... DO NOT DELETE the IMPORTED FROM INTERNET EXPLORER
or IMPORTED FROM NETSCAPE/ MOZILLA FOLDERS
that will also cause your bookmarks menu bookmarks to go missing too
I guess this is a temp. fix for now
Thanks,
Christopher

Trouble with 3rd party VST installs for Garageband, can't find instruments

Hi,
I am having trouble with Audio Units for Garageband when installing 3rd party software, VSTs, loops, instruments. I have more issues with Logic Pro. I am hoping that it is the same underlying issue and that I am just missing something. I have the manuals (not great for troubleshooting). I am confused with some installs use User Library and others use the Computer Library. I do go to the mfgs sites for updates. The installs sometimes work as standalones but I don't see ALL of the components of the software in say Garageband or Logic. Mostly, I am missing the "instruments" and "loops" that I want to access within the DAW. Some examples:
• Here is some of the software I am talking about: East West sample libraries (Play and Native Instruments); Vienna Symphonic librarires; Sylenth1 (just last night); Sample Tank 2 and Total Workstation 2 from IK Multimedia and others.
• In GB I see the Audio Units for Vienna, Play, Sylenth, some of the IK Multimedia but NOT any instruments when I go to the "Sound Generator" -- I seem to be missing the instruments and loops. I see less AUs in Logic Pro. Some of these are VST instruments.
• Can I just drag-drop samples to the library folders to fix this?
• The plug-ins do not seem to work (though Sylenth1 worked for a single sound). When there is a standalone app (as in Sample Tank), I finally got the "sounds" to be reinstalled and loaded, those sounds/samples don't show up in any DAW.
• When and if the sounds/loops/samples show up in GB's "Instruments" section will I be able to tell that they belong to that particular software or library?
Thanks in advance.
John

Found the answer myself, it was simple:
• Select the Track
• Show the Instrument (info area)
• Click on Edit
• Click on the "Sound Generator" pop up field.
• At the bottom of the pop-up list, select from the Audio Units that you have installed. This is where you see "Sample Tank 2, Vienna Instruments..."
• NEXT -- IMPORTANT: CLICK ON THE PICTURE next to the Sound Generator pop-up field.The AU unit loads up, the interface pops up, you load up the instruments in this AU Unit. You do NOT see the sounds from the AU unit in the normal Apple instrument list.
This was not intuitive but once you know it, fairly simple.
Still, the devil is in the details -- more questions on the way.

Having trouble with itunes and windows 8

anyone else having trouble with windows 8 and itunes? My computer doesn't seem to recognize my shuffle.

A simple search would have answered such a silly question.

Trouble with Adobe Bridge CS5.5 for Mac Lion Photo downloader

Hi, I am having trouble with CS5.5 Bridge's photdownloader when I am trying to choose a folder location.
Im using Lion / Mac
When I try to choose say an external drive or another folder location it will freeze up and stay on "Choose" the button flashes on and off but when i try to click it it will not respond or select the desired file location
The photodownloader does not respond to any other commands..i have to force quit it..yes i have re-booted..re-started and problem remains..
The only way i can download photos is by choosing the first file option of the pictures file on my harddrive which is not want I wish to do..i have noticed that this started happening after the Raw update..was wondering if this is affecting Photodownloader..
any suggestions would be greatly appreciated..thank you

Thank you, SG, for clarifying which OS's this will work with.
I agree with Jennie - the beauty of "get photos from camera" is that it takes 2 steps out of the workaround you mention above. Personally, I'm okay living with 6.4.1, as I have an older camera. I won't be happy if one of the push updates re-updates me to 6.5 though. I wouldn't want to redo the reinstallation of the new version. This method will not work for any of my clients or students though - they normally can't comfortably follow the technicality of downgrading, and some have newer cameras and would need the 6.5 version. (I don't believe in betas for my clients, and neither do they, for the most part)
I guess I should thank Adobe - some of my clients have needed tech support to perform the downgrade (SO many people aren't comfortable technically), and some of my clients needed to be retaught the workaround SG mentions. Adobe's flub has actually made me a little money - which I'd rather not have to make this way.
SG's workaround does work and makes sense - but for my clients with hundreds of images at a time, who have to rename items, add copyright info, & etc., this more than doubles their work-time for the start of their workflow. I hope Adobe gets that GM version out soon.
BTW - this issue supports an argument I've hadfor years regarding "PUSH" updates. I always tell my clients and students not to do them until they research the update. Because of what I do, I do have to install them personally, but I'm grateful I'm comfortable fixing things myself.

Airport Express not working with printer on Windows, works fine on Macbook

I have an airport express that is connected to my Brother laser printer. I installed the software and it works and prints fine on my macbook pro.
I tried to also set it up using my Dell running Windows XP SP2, but after using the instructions, it looked like it set up fine and the printer is recognized, but when I try and print, it just gives me an error message that that printer is "busy or unable to print".
Any ideas?

Is there another solution to this problem? I have two PCs running WinXP and can not print with either one of them through Airport Express. Printing works fine with MacBook. I have Bonjour on both PCs and have run the setup wizard. The printer seems to be connecting and then hangs up on "communicating with printer."

Trouble with printing on colored paper

I just purchased an HP Photosmart 6520 printer. My document prints fine on plain white paper but all I get is a blank sheet when I try to print the same document on colored paper. The colored paper is a little heavier heavier weight and has a decorative border.
Any ideas? Thanks!

Hi gumbeaux,
Not sure if this will help, but try different printing modes. Maybe fastdraft might work? Or try something like selecting brochure paper (if option is there) for the settings.
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

Trouble with iPhoto after latest update for compatibility with RAW-files

Hi all, I'm having serious trouble with iPhoto since the latest update for compatibility with RAW-files for digital fotocamera's (version 2.4).
After connection with the camera iphoto starts up as usual and i can start importing my pictures. So far all goes well. After having imported my pictures (visual with thumbs and so one) and having created an event iPhoto isn't able to show any pictures. Stopping and restarting Iphoto gives a message that there are a number of photo's available that havent been imported yet (!!???). I can choose to import or ignore. Whatever i choose i'm not capable of visualising the photo's.
Anyone with a similar problem and the solution? Can i remove the update?
I've tried several camera's all with the same problem.
thx for any replies
niki001

Hi Terence, thanks for the reply (i'll wait with the downgrade for now ;-p).
I made a small step by step report of my findings:
1. Attach camera to imac
2. iPhoto starts up with previews of the pictures (so far so good)
3. Give event-name and start import ( so far so good)
4. 'Latest Import'-report all fine, previews ok, check with event : previews fine. All seems well
5. disconnect camera, stop iPhoto. As far as now all seems normal.
6. Restart iPhoto : Message 'iPhoto Library contains photo's which havent been imported. Import Y/N?'.!!!???
7. Option Y : IPhoto imports photo's imported in step 3 in a new event box (shown as a 'black box' on screen). Last made event (step 3) shows up as a black square in overview all events. Double click on event gives empty squares where previews should appear. Double click on photo preview gives large explanationmark on screen.
8. Drag event-box over screen shows thumbs within square, release event returns to 'black box'.
9. Shut down iPhoto.
10. Restart iPhoto jumps back to step 6 as long as i keep answering Y.(Each time creating a new extra 'black box event').
11. When i now look within iPhoto Library i can find a map Import in which i can find back the last imported photo's from step 3.
12. Dragging these pictures to my desktop (preview gives no problem at all) and from there back in to iPhoto simply recreats a new 'black box event'.
13. In step 6 option N gives a message 'creat iphoto Library recovered'. In iPhoto Library map Import has disapeared.
14.When looking into map 'iphoto Library recovered' i can find my originally iported photo's. However same problem as in step 12.
I used aperture (trial version) to see wether the problem could be photo-related, but here al goes well.
So, any idea's???
thx

Trouble with printing on Windows XP for Photosmart 6520

Similar Messages

Maybe you are looking for