Trouble with Protected Mode whitelisting and file links

Our system details first: Adobe Reader 11.0.7, Windows 7 SP1 32bit, IE9
We have some documents that contain URLs (file://...) which point to other documents (mostly PDF and DOCX files) on the local harddrive or on remote network shares. Those links work perfectly fine when Protected Mode is turned off - you click on it, IE opens and displays the document (PDF) or prompts you to open/download it (DOCX). As soon as you turn on Protected Mode those links stop working completely and I can see an access denied entry in the AdbeReaderBroker.log. All as expected.
Where it get's weird is that the links still don't work even if I whitelist nearly everything. I can click on them and nothing happens, they don't even generate an entry in the broker logfile anymore. Just so you have an idea, here is my current whitelist used for testing:
FILES_ALLOW_ANY = \??\C:\*
PROCESS_ALL_EXEC = \??\C:\*
REG_ALLOW_ANY = HKEY_LOCAL_MACHINE\Software\Adobe*
REG_ALLOW_ANY = HKEY_LOCAL_MACHINE\SOFTWARE\Adobe*
REG_ALLOW_ANY = HKEY_CURRENT_USER\*
And here's everything contained in the broker logfile (including when I click on links):
[07:07/15:29:57] Adobe Reader Protected Mode Logging Initiated
[07:07/15:29:57] Found custom policy file: C:\Program Files\Adobe\Reader 11.0\Reader\ProtectedModeWhitelistConfig.txt
[07:07/15:29:57] Adding custom policy: FILES_ALLOW_ANY = \??\C:\*
[07:07/15:29:57] Adding custom policy: PROCESS_ALL_EXEC = \??\C:\*
[07:07/15:29:57] Adding custom policy: REG_ALLOW_ANY = HKEY_LOCAL_MACHINE\Software\Adobe*
[07:07/15:29:57] Adding custom policy: REG_ALLOW_ANY = HKEY_LOCAL_MACHINE\SOFTWARE\Adobe*
[07:07/15:29:57] Adding custom policy: REG_ALLOW_ANY = HKEY_CURRENT_USER\*
So the policies get applied, Protected Mode isn't blocking anything anymore, the links still don't work and now I'm out of ideas. I also tried all of this with the Trust Manager setting "Allow opening of non-PDF file attachments with external applications" turned on, same situation.
I hope someone here can point me in the right direction, maybe I'm missing something completely obvious here.
Edit for people having the same issue:
After some further testing it became clear that the issue only occurs when the PDF containing the hyperlinks is created using the built in PDF generator of Word 2010. PDFs generated with Adobe Acrobat Professional work just fine and can also open the applications directly without opening IE first. I'm not sure about the exact difference in the generated link, Word seems to generate file:// URLs which I can access with right click -> Copy Link Location, something that's not possible for the links generated by Acrobat.

Maybe the information http://samwel.tk/laptop_mode/faq might help.  Particularly #3 and onward.
I only use powerdown. Thread = https://bbs.archlinux.org/viewtopic.php?id=134109
packer -S powerdown
substitute packer with yaourt or do manually if you wish so.

Similar Messages

  • Having trouble with newest Garageband, jpegs, and file icons

    iOS X 10.9.5
    Garageband 10.0.2
    I've been part of a podcast for years and we've always used GB.  We recently got a new laptop (that came with a newer version of GB) for the show.  Now, for some reason, the jpeg we've been using as our file icon doesn't work anymore.  I've tried opening the jpeg in 'preview' and copying it, then pasting it in 'Get info" of the actual mp4 (highlight the icon in top left corner, etc) but it doesn't really work.  It changes the way the file is displayed in 'finder' but not in Itunes or when anyone downloads it from our website.  Any thoughts or ideas? 

    The new GarageBand 10 does no longer support podcasts. If you still have the GarageBand '11 installer from your previous Mac, install Garageband '11, version 6.0.5 and use that to share your podcast to iTunes.

  • Adobe Reader Performance with Protect Mode On

    We are getting very poor performance in opening PDF documents with Adobe Reader XI with Protected Mode on, particularly for users remote from our central server.  With Protected Mode off, performance is much better (10-20X faster opening).  Note that we are running Windows 7 with Application Data Roaming and Adobe Reader XI with Protected Mode on, Protected View off, and Advanced Security on.  We have diagnosed the problem as follows: We are using the Windows 7 Application Roaming Data feature to house some profile data for our remote users, and when they try to open a PDF document with Protected Mode on, Adobe sends numerous I/O packets (approximatel 6000!) across the "wire" for security checking against the Application Roaming data file on the central server, thus greatly slowing PDF opening.  We would like to know the following: 1) Is there a way to turn-off Protected Mode for company server stored documents, while keeping it active for documents received from external sources (e.g. from the internet, e-mail, etc.). 2) is there a way to have Protect Mode security verification done only on the local machine profile data and not on the centrally stored Application Roaming Data file (thus greatly reducing the "across the wire" I/O traffic).  Thanks for any help, CCB.

    I don't think any of the scenarios you are envisaging are possible.  Protected Mode is enabled/disabled on a user basis (in HKEY_USERS).

  • Unable to launch Adobe Reader using ShellExecute with Protected Mode on

    HI
    Using the latest Adobe Reader 11.0.9, I open a PDF via ShellExecute in a legacy 32bit application, I get an unsupported configuration dialog and prompt to open with Protected Mode disabled always, once or don't open.
    I need it to open with Protected Mode enabled.
    The folder is in the Security (Enhanced) Privileged Locations.
    I turned Protected Mode logging on and I see these messages when I call ShellExecute:
    [12:02/18:17:12] interceptions setup failed - error:0x0
    [12:02/18:17:12] Failed to add target - error:0x0
    [12:02/18:17:12] Failed to launch sandbox process. ResultCode: 1 error:0x5A4
    [12:02/18:17:12] Sandbox Process Initialization Failed - error:0x5A4
    I've read the Unsupported Configurations section of the Protected Mode Troubleshooting guide but nothing matches my system as far as I can tell.
    I am running the 32bit legacy application in Windows Server 2008 R2 (64bit) as a member of Domain Administrators
    What can you suggest is the unsupported configuration?
    Thanks
    Craig

    I've tried another PDF viewer and it works fine so I think it's time to say goodbye to Adobe Reader.

  • Reader X crashes after 30 secs with Protected mode enabled

    Having just deployed Reader X to over 100 PC's via group policy I'm a little dishartened to find that Reader X crashes after 30 secs of being open when protected mode is enabled.
    Current setup is as followed:-
    Clients are XP SP3, Vista SP2 & Win7 (all crash)
    Server 2003 R2 domain
    Reader X deployed via MSI using GPO with a transform created using the Reader X customization wizard (only set to disable updates as I'll push these out via GPO also when available).
    The problem occurs with standard domain users (doesn't happen if you use an admin account to login and run Reader X), once you disable the setting for "enable Protected mode at start up" and restart Reader X it doesn't crash. I've been reading also that the protected mode creats a sandbox environment that some AV products are currently having issues with, so I've also tested by removing my AV on a test client rebooting and running Reader X with protected mode enabled, the Pc will still crash, so that rules out my AV product.
    After each crash the client logs an event in the application log
    Event ID: 1000
    Aource Application error
    Description:
    Faulting application AcroRd32.exe, version 10.0.0.396, time stamp 0x4cc5e97b, faulting module WININET.dll, version 8.0.6001.18999, time stamp 0x4ccfa98f, exception code 0xc0000005, fault offset 0x0002387b, process id 0xd54, application start time 0x01cbc2ec89ab4cba.
    Anyone any ideas on why this happens?

    I am seeing the same problem on Vista SP2 32-bit.  I enabled the Protect Mode log and see a bunch of errors relating to registry entries.  I am running Adobe Reader X 10.0.1 as a standard privilege user. The problem has been intermittent.  Repeated attempts to open the same PDF will result in Adobe Reader X failing after 45 seconds, then the next attempt will work fine.  I have had situations where an Adobe Reader X instance has been open for hours but a new instance crashed.  I have not been able to identify any trigger that might explain the difference in behavior.  The problem has gone away since disabling Protect Mode.
    >>>
    [05:31/19:10:43] Adobe Reader Protected Mode Logging Initiated
    [05:31/19:10:43] NtCreateKey: STATUS_ACCESS_DENIED
    [05:31/19:10:43] real path: \REGISTRY\MACHINE\Software\Adobe
    [05:31/19:10:43] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [05:31/19:10:43] NtCreateKey: STATUS_ACCESS_DENIED
    [05:31/19:10:43] real path: \REGISTRY\MACHINE\SOFTWARE\Adobe
    [05:31/19:10:43] Consider modifying policy using this policy rule: REG_ALLOW_ANY
    [05:31/19:10:44] OpenEvent: STATUS_ACCESS_DENIED
    [05:31/19:10:44] name: MSFT.VSA.COM.DISABLE.5900
    [05:31/19:10:44] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY
    [05:31/19:10:44] OpenEvent: STATUS_ACCESS_DENIED
    [05:31/19:10:44] name: MSFT.VSA.IEC.STATUS.6c736db0
    [05:31/19:10:44] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY

  • Having trouble with pop-up windows and ads for MacKeeper

    I've been having trouble with pop-up windows and ads for MacKeeper and similar "services." Tried to download "MPlayerX" a week ago and it all started then. I thought I deleted the file but I'm still having trouble. I've been digging for solutions on here, but nothing I've found on here has worked yet--the VSearch stuff (I think) isn't on my hard drive. Any advice?

    You installed a variant of the "VSearch" trojan. Remove it as follows.
    This malware has many variants. Anyone else finding this comment should not expect it to be applicable.
    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.venus.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.venus.daemon.plist
    /Library/LaunchDaemons/com.venus.helper.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/venus
    /System/Library/Frameworks/v.framework
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • I am having trouble with the Jpeg icons and also now thumbnails not being visable in bith teh Apple finder and now also Adobe Bridge. Can anyone shed any light on this ?

    I am having trouble with the Jpeg icons and also now thumbnails not being visable in bith teh Apple finder and now also Adobe Bridge. Can anyone shed any light on this ?

    Argh - once again, I find my solution right after posting this. Left out one modification to the SWIG script, now it runs in 29 seconds vs C 16 seconds, I can live with that.

  • Trouble with iMovie '11 transitions and themes? I'm running Lion, Mac OS X and just noticed today that the transitions and themes don't seem to be working at all when I start new projects or try to add to old projects.  What is the solve here?

    Trouble with iMovie '11 transitions and themes? I'm running Lion, Mac OS X and just noticed today that the transitions and themes don't seem to be working at all when I start new projects or try to add to old projects.  What is the solve here?
    I've seen notes about clearing the cache but it seems that this is an older OS and I can't find the plist mentioned here because it's an older system.  http://www.youtube.com/watch?v=2cL9RuDV3Qc 
    Thoughts?  Anyone? 

    GUYS, I NEED HELP !
    ANYONE?

  • I had a trouble with my lap top and had to format hard disk and install all soft ware again. could any body tell me how to transfer the application and data in my i phone back to my laptop.

    I had a trouble with my lap top and had to format hard disk and install all soft ware again. could any body tell me how to transfer the application and data in my i phone back to itune.

    You can't. It still thinks that your iPhone is synced with another iTunes library (the one that you had before you reformatted the hard drive.

  • Better to run with an older version of Flash (11.2) or with the latest with protected mode off?

    The newest version of Flash (12) doesn't work correctly on my Windows 7 system(using Firefox). I tried  fixing the issue in many ways (reinstalled my video driver, disabled hardware acceleration, clean Flash install, etc.) without luck. The only thing that worked was the "last resort" (found that the bottom of this article: http://forums.adobe.com/message/4468493): disabling protected mode. My question is "Is it better for me to run with an older version of Flash (11.2) or with the latest version with protected mode turned off?" Thank you,

    You should always run the latest version, with one exception, which wouldn't apply in your case (PowerPC Macs CAN'T run anything newer than 10).
    That's with or without Protected Mode enabled.

  • I'm having trouble with my sound up and sound down keys. They're doing other functions. This is only a new thing.

    I'm having trouble with my 'sound up' and 'sound down' keys. They're doing other functions. This is only a relatively new thing.

    You didn't mention what those "other functions" were.  That might help!
    First thing to check is System Preferences > Keyboard > Keyboard tab - make sure "Use all F1, F2, etc. keys as standard function keys" is un-checked.  Hopefully that still works in Mountain Lion.

  • Having trouble with getting on messages and facetime

    having trouble with getting on messages and facetime.  Got two new ipods, one works fine, the other keeps giving us the error: iMessage Activation Could not sign in.  Please check your network connection and try again.  We have tried to reset the factory settings, and verified that the internet is working.  Please help!

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • When the phone is in protection mode lock and comes a missed call .. and when you scroll to the number, the phone call is in safety mode ... I want a solution to this problem .. Thanks

    When the phone is in protection mode lock and comes a missed call .. and when you scroll to the number, the phone call is in safety mode ... I want a solution to this problem .. Thanks

    I've tried to respond to your post, but I cannot understand what you are asking. Also not a good idea to post your personal information on a public forum. I've asked the moderator to edit the post.
    Now, please explain what safety mode means, and we will try to help.

  • HT4623 Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update?

    Anyone having trouble with App Store install and cloud store buttons not working after 6.1 update? I go to install an app. I hit install and nothing happens. About a minute later it asks me for my password and then it does nothing. The install button goes back to saying install. However the app shows up in my installed list and in cloud but no app installed.

    OK - I found a helpful post - closed app store app and under Settings/General/Date and Time I reset the date and time by switching off "Set Automatically" and then switching it on again. Went back to App Store, launched it and Updatesseems to be working again.
    Go figure? Logical, No!

  • HT5621 I am having trouble with my Apple ID and AppStore Here are the steps I have taken and the results: 1.     Changed my Apple ID with new email address. 2.     Changed my iCloud with above new email address. 3.     NOW - Apple ID appears correct in Ap

    I am having trouble with my Apple ID and AppStore
    Here are the steps I have taken and the results:
    Changed my Apple ID with new email address.
    Changed my iCloud with above new email address.
    NOW - Apple ID appears correct in AppStore Settings, iCloud and AppStore*
    If I scroll to bottom of screen in *App Store/Featured, I can see that the Apple ID is my new email.
    Upon “updating” Apple ID reflects OLD email.
    Deleted accounts, re-added accounts.
    Signed out and signed in with new UN/Email
    Issue remains the same.

    To migrate your data to a new iCloud account go to Settings>iCloud and turn off all synced data (contacts, calendars, etc.), when prompted choose to keep the data on your phone.  After everything is set to off, scroll to the bottom and tap Delete Account.  Next, create the new iCloud account on your phone and turn on syncing for contacts, calendars, etc again.  If prompted, choose Merge.  This will upload your data to the new iCloud account.

Maybe you are looking for