Trouble with reauthenticating NAC users after laptop is out of hibernation

Hi,
Have trouble with users logging back on to laptops that comes out of hibernate mode. NAC agent pops up saying " Client Access Server not available on the network"
The current solution I have now is to run Kerbtray.exe too clear the kerberos tkts. which i believe is expired.User logs in fine after clearing.
Is there any alternate permanent soln. in 4.7.2 ver
Thanks in advance
Satish

One more point i forgot to mention
Laptops have full disk encryption installed and encrypts the drive when it goes into hibernation .At the same time the sw port is set to move it to auth vlan after the link down trap is  received by the sw.
thanks again
Satish

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