Trouble with Remote Desktop Connection to work PC

Note that I am trying to log into my work PC from my mac at home. My company recently announced we could log in from home with a mac into our work PC. they can't get it to work so I thought I'd try here. We use a mobile site on Safari to obtain a network connection - it launches a program called network connection and I appear to have that network connection (although very little data is being sent and received). I am then supposed to launch a program called Remote Desktop Connection (this program was installed from steps I ran through the first time I logged in through the mobile site, it is version 1.0.3), but when I do, it will not connect and the error message is that remote connection is not enabled, network is too busy, etc). However, the guys at the support desk using PCs can log into my work computer. The only info that's mandatory to input on the Remote Desktop Connection is my work computer name. I don't think this is the issue, because if I purposefully use an incorrect name for my work computer, the error message is different, stating it can't find my (work) computer. I also installed the most recent version of Java for 10.3.x The only issues I can think of are a) this won't work with 10.3.9, although I doubt this is it as the Remote Desktop Connection program appears a few years old, OR there is some firewall issue on my mac. I doubt that this is it, as I assume the mac's firewall protections are to prevent others from remotely logging into my mac, not prevent me from using my mac to remotely log into my work PC. Also, I don't use any third party firewall or other protection stuff on my mac other than whatever comes stock. if you've read this far, thanks, and any comments appreciated! am trying to log in using my dual 1.8 g5 with 1.5g memory using 10.3.9

Are you by any chance with a major retailer? My company just did the same thing. We used to connect via a Virtual Drive connection, but they took that away and went to RDC.
I had problems at first logging in as well. It was acting as if my password was wrong, but I knew that wasn't the case. I finally typed the password in the UserName area and found the problem!
I had two special Characters followed by a capital letter. For instance !@Axxxxxxxx. When I typed the password, I would push and hold the 'shift' key for the first three letters. When typing that in the "user name" field, it showed as !2axxxxxxx. You have to release the 'shift' key and repress it for each letter.
I hope this helps you!

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    TechNet Community Support

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    Sig[0].Value=mstsc.exe
    Sig[1].Name=Problem Signature 02
    Sig[1].Value=6.3.9600.16384
    Sig[2].Name=Problem Signature 03
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    Sig[3].Name=Problem Signature 04
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    Sig[4].Name=Problem Signature 05
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    Sig[5].Name=Problem Signature 06
    Sig[5].Value=4beac4d4
    Sig[6].Name=Problem Signature 07
    Sig[6].Value=70
    Sig[7].Name=Problem Signature 08
    Sig[7].Value=71
    Sig[8].Name=Problem Signature 09
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    DynamicSig[1].Value=6.3.9600.2.0.0.256.48
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    LoadedModule[0]=C:\WINDOWS\system32\mstsc.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\ADVAPI32.dll
    LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll
    LoadedModule[6]=C:\WINDOWS\system32\USER32.dll
    LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
    LoadedModule[8]=C:\WINDOWS\system32\ole32.dll
    LoadedModule[9]=C:\WINDOWS\system32\OLEAUT32.dll
    LoadedModule[10]=C:\WINDOWS\system32\SHELL32.dll
    LoadedModule[11]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
    LoadedModule[12]=C:\WINDOWS\system32\COMDLG32.dll
    LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
    LoadedModule[14]=C:\WINDOWS\system32\CRYPT32.dll
    LoadedModule[15]=C:\WINDOWS\system32\WINHTTP.dll
    LoadedModule[16]=C:\WINDOWS\system32\credui.dll
    LoadedModule[17]=C:\WINDOWS\system32\Secur32.dll
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    LoadedModule[19]=C:\WINDOWS\system32\CFGMGR32.dll
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    LoadedModule[21]=C:\WINDOWS\system32\NETAPI32.dll
    LoadedModule[22]=C:\WINDOWS\system32\RPCRT4.dll
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    LoadedModule[26]=C:\WINDOWS\SYSTEM32\combase.dll
    LoadedModule[27]=C:\WINDOWS\system32\MSASN1.dll
    LoadedModule[28]=C:\WINDOWS\system32\NSI.dll
    LoadedModule[29]=C:\WINDOWS\system32\netutils.dll
    LoadedModule[30]=C:\WINDOWS\system32\srvcli.dll
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    LoadedModule[32]=C:\WINDOWS\system32\WINMMBASE.dll
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    LoadedModule[106]=C:\WINDOWS\system32\midimap.dll
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    LoadedModule[108]=C:\WINDOWS\System32\msvproc.dll
    LoadedModule[109]=C:\WINDOWS\system32\LINKINFO.dll
    LoadedModule[110]=C:\WINDOWS\system32\ntshrui.dll
    LoadedModule[111]=C:\WINDOWS\system32\cscapi.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
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    AppName=Remote Desktop Connection
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  • Remote Desktop Connection stopped working

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  • Remote desktop connection not working in windows 7 Pro x64 bit sp1 3389 port not working

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  • Remote Desktop Connection stop working after upgrade from 10.5.8 to 10.6.1

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