Trouble with Remote Desktop Connection

OS: Windows 7 professional SP1
When trying to connect to any computer, an error message pops up stating "An internal error has occurred".   There is no additional information from the error message.  When looking through the application logs (Applications\microsoft\windows\TerminalServices-ClientActiveXCore),
there is an entry corresponding to the attempt that says:
EventID 1105 - The multi-transport connection has been disconnected
and
EventID 1026RDP ClientActiveX has been disconnected (Reason=4)
Anyone run into this, or know what the problem could be?  Thanks!

Hi Kris_h_56,
Do we use any 3rd-party VPN software here?
"An internal error has occurred".   This error message usually occurs when some VPN client software is misconfigured on the machine. You may check this issue under safe mode, and see if the error insists.
Further, please upload the full Event Log into OneDrive, then post the shared link here.
Best regards
Michael Shao
TechNet Community Support

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