Trouble with Select tool in Acrobat 9

When I try to make a selection in a .pdf, the selection box is randomly sized and placed.  For example, I select an area in the middle of the page, but when I let go of the mouse the selection box reduces in size and moves up/down the page.  I am selecting an area with graphics, no text.  This does not happen with all my .pdf documents, only certain ones that have been created within certain programs (e.g., ArcGIS 9.3 and geoPDF's). 
The Snapshot tool works fine, but the resolution of the selection is much poorer than what I get with the Selection tool after I paste the selection into a Word document. 
Is there a way to fix this, or change the settings on the Snapshot tool for better resolution so that I can use that tool instead?
Thanks in advance for your help.

I suspect that's not the problem, as I have no trouble selecting an area of any size I wish of images/objects most of the time.  The Select tool, at least in Acrobat 9, allows you to do this.

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