Trouble with self-hosted web font

So I applied a self-hosted web font to my website and it was working. However recently in some browsers the font hasn't been showing up, instead being replaced with helvetica or some other standard web font. Why would it be doing this? I've tried clearing my browser cache and it doesn't work. It's also happening to some of the people visiting my site which is a huge problem.

Hi Sanjit, I have the same problem on this website - green headlines should be in Etelka Wide Medium which my client purchase and I aded to as self hosted web font to adobe muse.
It works normally in Muse, also in preview after export to html but doesn't work online after upload ( I have tried it on two different server). I tried it on easy webpage no using muse and it works properly. What can I do? Font are in the fonts folder after export and also in css. I am working on Macbook Pro with OS X Yosemite, browsers Safari and Google Chrome both.
Thank you very much for your help,
Elena

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All self-hosted web fonts are deleted after update to latest Muse version (2014.3)

All the self-hosted web fonts are deleted after updating Muse.
It is necessary to import the self-hosted fonts again and then redefine every paragraph style to make it work again.
This is an extra hour of work for every site using self-hosted fonts.
Please make sure to improve this on the next update-release of Adobe Muse.
Thanks

Hi Abhishek,
the site is directly uploaded using MUSE Upload to ftp host. When I open it with ftp client, there is off file of etelkawidemedium in fonts file.
And I have tried to upload plain webpage with the same web font - not made in Muse and it works.
http://www.golfklubk.cz/testwebfont/
So what should I do?
The answer from Shaun is little bit complicated for me:)
Thanks, Elena

Self-Hosted Web Fonts

I have problem with self hosted fonts I have added to MUSE.
It works normally in Muse while working, also in preview after export to html but doesn't work online after upload ( I have tried it on different servers).
I tried same web font on easy webpage not using muse and it works properly. What can I do?
Preview after export to HTML:
After upload to FTP in Safari / Google Chrome is the same
Fonts are in the fonts folder after export and also in css. I can see it as self-hosted web fonts, Matching System Font is also OK.
The example of not working page:
menuEN - all green headlines.
I am working on Macbook Pro with OS X Yosemite, browsers Safari and Google Chrome both. Font is Etelka - if it is important.
Thank you very much for your help,
Elena

Hi Abhishek,
the site is directly uploaded using MUSE Upload to ftp host. When I open it with ftp client, there is off file of etelkawidemedium in fonts file.
And I have tried to upload plain webpage with the same web font - not made in Muse and it works.
http://www.golfklubk.cz/testwebfont/
So what should I do?
The answer from Shaun is little bit complicated for me:)
Thanks, Elena

Self hosted web fonts not working in IE

Hi there,
I'm experiencing issues with the self hosted web fonts feature.
I've added a self hosted web font (Context Rounded Bold Condensed) to a website I'm building and it works fine on Chrome, Safari and Firefox.
Internet Explorer is not loading the web font as you can see on these screenshots I've generated here (it's the text 'Jaarverslag 2014' which should look like a rounded, sans-serif condensed bold font and not a serif Times New Roman).
Anybody familiar with this issue?

Hi there,
I'm experiencing issues with the self hosted web fonts feature.
I've added a self hosted web font (Context Rounded Bold Condensed) to a website I'm building and it works fine on Chrome, Safari and Firefox.
Internet Explorer is not loading the web font as you can see on these screenshots I've generated here (it's the text 'Jaarverslag 2014' which should look like a rounded, sans-serif condensed bold font and not a serif Times New Roman).
Anybody familiar with this issue?

Font menu loses self-hosted web fonts on updating Muse

Muse 2014.2.0.569
When I update muse, the font menu loses the self-hosted web fonts I had added in 2014.1.
Adding the self-hosted web fonts is not an easy piece of work due to the file name obfuscation applied by the supplier, myfonts.com. Repeating this work could take a couple of hours.
Muse should at least remember the user-added self-hosted web fonts. Ideally it would sync them between both my computers.

The prefs for 2014.1 are in:
"~/Library/Preferences/com.adobe.AdobeMuseCC.2014.1/Local Store" (copy and paste everything, including the tilde ~, but not the quotes, into the Go > Go To Folder dialog in the Finder)
From the old 2014.1 folder you want to copy:
fonts.db
selfhosted
tk1
tk2
into the new prefs folder for 2014.2 at:
"~/Library/Preferences/com.adobe.AdobeMuseCC.2014.2/Local Store" (copy and paste everything, including the tilde ~, but not the quotes, into the Go > Go To Folder dialog in the Finder)
Once you've done that, when you launch Muse all the self-hosted fonts and Edge Web Fonts you had previous installed or enabled should be present.
Sorry for the inconvenience.

Self Hosted web fonts not finding system matching font.

I Purchased Museo Sans Rounded form myfonts.com and installed the .ttf font in my iMac, and then i uploaded the additional formats to the Self Hosting fonts panel but I still get the error that it cant find the matching system font (neather was i able to do it manuly). What is interesting is that i cant even find the font in fontbook. My fonts refused to give me support with this claiming that they aren't familiar with Muse and the .ttf is not supported for desktop installation.
It was an expensive purchase, please help me out.
BTW I'd like to continue to use the desktop version of this font from typekit. is it posable or they will conflict?

The prefs for 2014.1 are in:
"~/Library/Preferences/com.adobe.AdobeMuseCC.2014.1/Local Store" (copy and paste everything, including the tilde ~, but not the quotes, into the Go > Go To Folder dialog in the Finder)
From the old 2014.1 folder you want to copy:
fonts.db
selfhosted
tk1
tk2
into the new prefs folder for 2014.2 at:
"~/Library/Preferences/com.adobe.AdobeMuseCC.2014.2/Local Store" (copy and paste everything, including the tilde ~, but not the quotes, into the Go > Go To Folder dialog in the Finder)
Once you've done that, when you launch Muse all the self-hosted fonts and Edge Web Fonts you had previous installed or enabled should be present.
Sorry for the inconvenience.

New EA3500 with self hosted web server

Let me start off by giving you some background. I was using a wrt54g previously, and host my own webserver, including my own DNS server. I used port forwarding to forward the web traffic to that computer. Well my family got me a new EA3500 as my old one would continually stop working.
Since changing router when I duplicate the port forwarding setup from old to new, all the web browsing dies. My web server has now been offline for a few days, and I'm frustrated beyond belief now. I know I've seen the previous posts saying to never forward port 53 (DNS), but I'm at a loss why I could with my old router, but it's now the end of the world with this new one.
I have to figure what's needed to get my server online again, and would love to hear from some of the experts out there.
Brett

Ok, so when I do some random port checks, only showing the few that I've forwarded as open.
21 FTP
53 DNS
80 HTTP
The biggest problem I can't wrap my head around is the fact that other than my new router, the setup is identical and everything was sympatico. Also why when I'm connected via the guest account, I can surf with no problems (but obviously can't access my network).
The server always requests the same IP address from DCHP, so that won't be changed, so static it is I suppose. I host a couple of my own web sites, nothing too fancy. http://www.thershl.com

Hello. I am trying to self host Italia fonts (Book, Bold and Medium) on Adobe Muse. I purchased web fonts from Linotype that are "obfuscated" - which means the name is hidden. Apparently I also need to install system fonts. Can I install with code in muse

Hello! I am trying to self host Italia fonts in muse. I purchased from Linotype the web fonts. But they sent obfuscated fonts and code. I need to also install as system fonts and those do not work for that. We already have different Italia fonts that we owned prior but they are not obfuscated... Is this a problem? Is there an easier way I can do this? TIA!

Abhishek,
Thank you for the reply. Wanted to comment on a few things.
I reviewed the other post that you've referenced. Nothing unusual jumped out at me as something that I was not aware of. I'm running an older iMac that is in good working condition. 2.4 GHz Intel Core 2 Duo, 24" screen. I know this issue is fleeting, as I stated earlier typically can be corrected with a restart of the CC Desktop application (that I am always running at startup). I have not been able to determine that shutting down Muse corrects the issue. I would, at this time say it doesn't.
I did open InDesign and see if the fonts in question, Open Sans and Open Sans Condensed, were present and usable. They were. The fonts are shown as being synched in my CC Desktop app window (even if they are not "installed" in Muse). That is expected but it may be a bug in how Muse brings in a font from those that are already synched to your CC account. I don't know enough about how that works to comment.
And just to complicate matters, Muse seems to be working again, the fonts that is. I brought them back in and they are showing up in all locations (which there are actually three - see screen shots).
First is primary text menu dropdown (to right of orange "Text").
Second is if you click orange Text link. Another drop down menu appears.
And lastly, the Text Panel to right of screen.
I also wanted to add this extra bit of information, for what it is worth. When the issue arises and you do not get the sub-menu dropdown showing various styles of the font (italics, bold, etc.), one can use click on the missing font if you had used it previously and it is present in the "previously used font" list.
Cheers!

Trouble with the hosted website from a page viewer web part. (Sahrepoint 2010)

Hi everyone,
I am facing trouble with sharepoint and I would like some help.
I use Sharepoint 2010 and I have included a page viewer page part in one the pages I 've created that hosts another website. Although most of the functionality of the hosted website is there, some functions of it don't work. These functions are apply buttons
or downloading documents buttons. My guess is that the web part has to update dynamically and it should be independent from the Sharepoint page.
Is there a way to do this? It is important that the website is hosted in the since at the same page I have s guide on how to use the hosted website.
If this can't be done using a page viewer webpart I am open to other suggestions as well.
Thanks in advance!
Sakis

Is it possible that the hosted website page is using HTML5 of other functionality that isn't supported by the IE-8 restriction in the SharePoint master page? We've run into that before, where the page wouldn't work in the page viewer. I also had problems
where Chrome/Firefox wouldn't display a pager viewer when it crossed hosts/changed protocol.
What I had to do was add some javascript/Jquery to pop up another window to view the page if I wasn't on IE, getting out of the restriction of the SharePoint master page. If I was in IE the page viewer webpart worked. Not ideal, but maybe you could
adapt - they could see your instructions on the page but work with the host page on another.
<script type="text/javascript" src="/Javascript/JQuery/JQueryMin-1.8.2.js"></script>
<script type="text/javascript">
$(document).ready(function() {
var isIE = /*@cc_on!@*/false || document.documentMode;
if(!isIE) {
window.open('http://fmgblog/measure/email/dashboard.php');
}); // end of document ready
</script>
Robin

Cross Domain error for Silverlight + MVC application with self hosted WCF service on azure

Hi,
We are migrating existing Silverlight application to MVC; existing Silverlight application is hosted on
Azure which is consuming self-hosted WCF service. For authentication we have implemented
ADFS with WIF (passive). The cloud service (<myWebSite>.cloudapp.net) is C Name to (<myWebSite>.<myDomain>.com) and we
are consuming WCF service at <myWebSite>.cloudapp.net/<myService>.svc, as we were getting “Cross Domain” error so we have added “clientaccesspolicy.xml” at the root of “WEB ROLE”.
Existing Silverlight application works fine but the problem occurred when we deploy our migrated application to the same cloud service. We are getting a “Cross Domain” error.
The same migrated application works fine on UAT environment, the only difference is UAT environment is
without ADFS WIF implementation.
Migrated application is half Silverlight and half MVC with initial landing page is Silverlight. MVC web role is used to host the service i.e. .SVC . To go to SL landing page , redirected from home controller. Following is being observed in fiddler for this
application
Existing Silverlight application -
After authentication with ADFS it redirect to Silverlight landing page.
Before calling service method it looks for “clientaccesspolicy.xml”
In response header we are getting the content of “clientaccesspolicy.xml”
And after this everything works fine
Migrated Silverlight-MVC application –
After authentication with ADFS it redirects to “HomeController” and from there we are redirecting to Silverlight landing page.
Before calling service method it looks for “clientaccesspolicy.xml”
In response header we are getting following content - “https://federation-sts.<myDomain>.com/adfs/ls/?wa=wsignin1.0&
wtrealm=https%3a%2f%2f<myWebSite>.<myDomain>.com&
wctx=rm%3d0%26id%3dpassive%26ru%3d%252fclientaccesspolicy.xml&wct=2014-03-17T10%3a36%3a04Z”
4.Throw “Cross Domain” error.
Also we have added filter in
RouteConfig
for .xml file
routes.IgnoreRoute("{*allxml}",
new { allxml = @".*\.xml(/.*)?" });
NOTE: There is no configuration change apart from MVC configuration.
We have done RDP to web role and found that “clientaccesspiolicy.xml” is present at “E:\approot” location and it is also accessible at “https://<myWebSite>.<myDomain>.com/clientaccesspolicy.xml”.
Please help
Thanks,
Rahul P

Hi,
Please try to configure the cross domain policy file to allow public read access (that is, access it without federation requirement), make sure you can access the address
http://something/clientaccesspiolicy.xml directly in a browser
without redirecting to check whether the cross domain policy file could be anonymous accessed (Please start a new browser session and make sure you're
not logged in. Then test the cross domain policy file.).
Best Regards,
Ming Xu
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HERE to participate the survey.

Muse recently updated with Yosemite Update web fonts not working

I recently updated my OS to Yosemite at work, but not at home. a site that was using font awesome that was working/previewing/exporting/uploaded and functioning fine is now not showing font awesome icons. I didn't upload to the server because even though it previews in Muse fine, they are not shown on export. Even the template files that are the original HTML files (included with the muse template) are not showing the web fonts. I thought it was the operating system but when drop boxed to my computer at home and checked there (Mountain lion OS) It still doesn't show.
I'm not understanding where the issue is. Any thoughts?
Work version is 2014.2, unclear about home version- could possibly not be that update, I think I installed in November. I didn't have any problems with this file since updating to Yosemite at work. Although never went through a final HTML export so I suppose it could have been doing it for the last few weeks I have been working on this site.
Thanks!

From the screen shot, I expect you're on Windows and have ClearType turned on (on is the default OS setting). The top text is drawn using Adobe's technology. The bottom would be drawn with ClearType. Microsoft's ClearType technology is one of several font anti-aliasing techniques. ClearType's approach is strongly biased toward making vertical stems appear smooth and of consistent width at the expensive of having horizontal portions of text appear less smooth. If you turn off ClearType on your computer the text will be rendered differently.
Each operating system has it's own approach to drawing text, and in fact both Windows and Mac have multiple approaches. Windows adds numerous end user controls on top of that. And each browser has the freedom to implement different rendering as well. There's nothing under the control of a website authoring tool that can cause live text to have an identical rendering when rendered by different browsers or operating systems.
This is one of the limitations of the web medium.
Cross browser compatibility generally refers to the large category of issues where a browser, or browser version, entirely lacks support for various features of HTML/CSS, implements those features differently from other browsers, or has bugs such that various features either don't function correctly or don't function consistently. Muse contains hundreds of pieces of code to compensate for these idiosyncracies between browsers.

Self Managed web fonts override eachother

I was wondering if anyone else has experienced this problem.
I have a licensed web font that I recently bought.
The font contains 3 weights in the family; Regular Medium & Bold.
Muse allows me to install the fonts and match them with the system font, however when i press ok after installation, one of the weights seems to override them all.
Although other weights appear to be installed when selected using the type tool it only uses one weight no matter which is selected.
Then if I head back into the Web Font Manger 2 of the weights dissapear and i'm left with only one.
I was curious if anyone else has had this problem and if there is a fix?

While importing the fonts do you see any issue to fix where you have to browse the font or select from drop down and then fix the issue ?
Thanks,
Sanjit

Dictionary has trouble with one of its fonts... How to solve?

Hi everyone,
My problem is the following: the OS X Dictionary app has severe trouble displaying one of the fonts it uses, I assume it should be Baskerville Italic (Bold Italic gets displayed correctly). See the following screenshot:
I have pretty much tried everything: resetting system fonts via Font Book, manually de- and reactivating the fonts Dictionary uses (Baskerville, Helvetica Neue, and Hiragino Mincho Pro W3; they're all active now) and checking whether I have other fonts that OS X could possibly confuse with one of the system fonts (I have a large font library with many duplicates from art school). Nothing helped.
Anybody had a similar problem and found a solution for this?
On a related, but less important note: when I reset all system fonts with Font Book (which should throw all fonts that are not included in OSX in a separate folder and deactivate them, as far as I understood it), nothing happened, except that he told me all my system fonts are fine. Could it be that installing new versions of OSX over older ones confuses the system about which are system fonts and which aren't?
And: I cannot find Baskerville in the system font folder at /System/Library/Fonts. Isn't it supposed to be there if Dictionary uses it?
Thanks for any help!

mentalmenthol wrote:
In addition to those I had separate font files called e.g. "Cyrillic A Upright", "Greek Inclined" etc. that would apparently only include the respective character sets (counting around 200-250 characters each). These are the ones I deactivated entirely
Thanks for the explanation! Those separate font files are what I meant by "junk", but that is not really a good term in this case, they are just using a non-standard encoding which is potentially incompatible with the Unicode standard used by OS X. Lion's expanded Baskerville is the Unicode replacement for them.
It is quite common for OS X to get confused by fonts like that which map symbols to Latin instead of their correct Unicode assignments. Helvetica Fractions and Times Phonetic have caused similar problems for many users in the past.

More trouble with exporting for web

Alright,
Sorry to say but I am still having trouble converting/exporting my film trailer to the website for PC users to be able to access it.
I converted it to a quicktime movie film from FCP, which plays beautifully but apparently PC users can't see it still.
I have tried exporting to Compressor and tried every format there (mobile devices, web and so on...) they all came out pretty blurry.
Does anybody have a full proof plan for converting/exporting for website viewing (PC and Mac compatible)?????
P.S. It may help some of you to see the problem on the page http://www.inthelandofsmiles.com/Site/Film_Trailer.html
THANKS IN ADVANCE!

I will second the Flash suggestion. Great a .flv file and play it on your site with a flv player. Some are more difficult than others to use.
NOTHING is fool proof with this kind of stuff. Flash has the highest install rate on all computers and is as close as you can get to fool proof. You can also put a link on you site to download the latest flash player. The other plus is that it tends to have the best results with low file sizes. This is what YouTube and similar sites use to play their video.
PS. I highly suggest this flv player... It's free for non-commercial use and almost free for other uses...
http://www.jeroenwijering.com/?item=JWFLVPlayer

Trouble with my Adobe Web Premium license

Hello,
I asked for assistance a couple of weeks ago, and got an answer that 1/2 way solved my problem. So I'm looking for help to get me all the way there.
For background, my original issue was:
I recently purchased a new Macbook Air. My other computer is a Mac Mini - and I have a purchased (and licensed) version of Adobe Web Premium 5.5 on that machine. I want to put this software on my new laptop - which does not have a CD/DVD drive.
I went to my Adobe account to view order history - but there's nothing there. In My Products, my license shows up - but I can't figure out how to download it to my laptop.
I got an answer - and was able to get the software installed on my laptop (via the 30-day trial download). But it's just a 30-day trial.
SO HERE'S WHAT I STILL NEED HELP WITH:
When I tried entering my serial number after downloading, I received a message that the serial number was not valid. I entered the serial number in my Adobe account (viewing "My Products").
Any idea how I get my software registered on my new laptop? I think I should be able to have my software registered on both my home machine and my laptop, is that correct?
Thanks!
I appreciate any help I can get with this.
Matt

Matt,
This seems to be a bit confusing as a lot of software versions and softwares (suites versus individual products) are involved here. Lets simplify this.
As per your account registration details you've registered the serial number for Web Premium CS5 (this is the only serial number regisetered on your account) and not Web Premium CS 5.5.
Also per the link you mentioned above you've installed CS5.5, however you mentioned you've downloaded CS5. This is most probably why you're getting the serial number error.
Uninstall CS5.5 from your system, download CS5 from here and then try to install it.
Thanks
Nikhil

Trouble with self-hosted web font

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