Trouble with sound blaster 24 bit l

i recently had problems with my internal soundcard i bought a soundblaster 24bit li've soundcard and installed and made sure my old soundcard was disabled but i still have the same problem of the sound not workin and programs such as windows media player sayin there was a problem with the sound device
I am using a windows xp home edition with a pentium 4 processor
I used the diagnostics to check the soundblaster card was working but i got these results:
hardware detection: pass
wave driver: fail
MIDI driver: fail
mixer driver: fail
directsound 3D driver: fail
mixer setting check: fail
can anyone help me with this problem? I reinstalled the software and driver but it did not work

marky,
Have you try those uninstall and reinstall steps (Standard Troubleshooting) mention in the FAQ sticky above. If not, give it try.
Jason

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