Trouble with the 2006-06-28 updater also.
This is my second ipod after my old one went dumb. Anyway, this is my second time updating my ipod and I updated the latest version of itunes. 6.0.5 and it works perfectly. I also downloaded the newest ipod updater. 2006-06-28. So, I plug my ipod in and click on the updater thing and it gives me the error: "Ipod service error" WHAT ON EARTH DOES THAT MEAN??? This is a totally new ipod and it's not updating. Ok, so, then I open itunes and it says: "The software required for communicating with the iPod is not installed correctly. Please reinstall itunes to install the ipod's software." So, I reinstall itunes again. five times to be exact. Does anyone know what's wrong with this thing? HELP ME PLEASE!!! thanks!
not to sound like a d*ck, but if you get an error
message, its more then likely on the website. Apple
acknoledges the problem and created this document. It explaines steps to work
thru to resolve the issue. Try it and see if it
works... the error means there is a software conflict
with the ipod service. it happens.
I have been to "this document" followed all of the steps as well as the 43 steps to uninstall itunes/ipod completely, nothing seems to work so far. Turned off virus protection, viewed hidden files, installed, reinstalled...blah, blah, blah. There have been so many problems on the message boards that itunes needs to do another update and correct these issues. This is my third ipod so I am not new to their software updates, but this 5th generation is somewhat of a disappointment.
Some of you guys have been lucky enough to do the updates and have your ipods noticed by the itunes software, be thankful, for there is always a next time and it may just be your turn to be as frustrated as the rest of us.
Dell Windows XP
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Date/Time: 2010-06-30 10:46:34.394 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version: 4.1 (4533.16)
Build Version: 2
Project Name: WebBrowser
Source Version: 75331600
PID: 209
Thread: 1
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
1 ATS 0x9022d374 SendFontManagementMessageWithMessageStatus + 240
2 ATS 0x9022ca12 SendOFAStrikeMessage + 334
3 ATS 0x9022c22c _eOFAGetGlyphData + 528
4 ATS 0x9024961f GenerateGlyphData(GlyphVector*, unsigned short*, unsigned long, unsigned long*) + 975
5 ATS 0x902479b1 _eGetGlyphAddresses + 885
6 ATS 0x9024b88f OldGlyphsCacheRun(TStrike*, int, unsigned long, unsigned short const*, void (*)(unsigned long, unsigned short const*, unsigned long, unsigned char* const*, void const*), void*) + 2303
7 ATS 0x9024bf6d _eGCGetGlyphIdealMetrics + 169
8 ATS 0x9024beb0 GCGetGlyphIdealMetrics + 90
9 libCGATS.A.dylib 0x94294751 atsglyph_getadvances + 641
10 com.apple.CoreGraphics 0x9033574a CGFontGetGlyphTransformedAdvances + 67
11 com.apple.WebKit 0x0101645e WKGetGlyphTransformedAdvances + 110
12 com.apple.WebCore 0x0155c317 WebCore::SimpleFontData::platformWidthForGlyph(unsigned short) const + 133
13 com.apple.WebCore 0x015d665d WebCore::WidthIterator::advance(int, WebCore::GlyphBuffer*) + 2941
14 com.apple.WebCore 0x01b44c70 WebCore::Font::floatWidthForSimpleText(WebCore::TextRun const&, WebCore::GlyphBuffer*, ***::HashSet<WebCore::SimpleFontData const*, ***::PtrHash<WebCore::SimpleFontData const*>, ***::HashTraits<WebCore::SimpleFontData const*> >*, WebCore::GlyphOverflow*) const + 76
15 com.apple.WebCore 0x01b443dc WebCore::Font::floatWidth(WebCore::TextRun const&, ***::HashSet<WebCore::SimpleFontData const*, ***::PtrHash<WebCore::SimpleFontData const*>, ***::HashTraits<WebCore::SimpleFontData const*> >*, WebCore::GlyphOverflow*) const + 186
16 com.apple.WebCore 0x01ca2f44 WebCore::stringWidth(WebCore::Font const&, unsigned short const*, unsigned, bool) + 112
17 com.apple.WebCore 0x01ca31c5 WebCore::truncateString(WebCore::String const&, float, WebCore::Font const&, unsigned (*)(WebCore::String const&, unsigned, unsigned, unsigned short*), bool) + 247
18 com.apple.WebCore 0x0155c823 WebCore::StringTruncator::centerTruncate(WebCore::String const&, float, WebCore::Font const&, bool) + 51
19 com.apple.WebKit 0x0101637d +[WebStringTruncator centerTruncateString:toWidth:withFont:] + 79
20 com.apple.Safari 0x00050ba9 0x1000 + 326569
21 com.apple.Safari 0x000507db 0x1000 + 325595
22 com.apple.Safari 0x00050493 0x1000 + 324755
23 com.apple.Safari 0x00050361 0x1000 + 324449
24 com.apple.Safari 0x0004fa42 0x1000 + 322114
25 com.apple.Safari 0x0004f66e 0x1000 + 321134
26 com.apple.Safari 0x00016bc6 0x1000 + 89030
27 com.apple.AppKit 0x933b36e6 -[NSWindowController _windowDidLoad] + 376
28 com.apple.Safari 0x000169d5 0x1000 + 88533
29 com.apple.AppKit 0x932a753f -[NSWindowController window] + 121
30 com.apple.Safari 0x000141de 0x1000 + 78302
31 com.apple.AppKit 0x933ae51a -[NSDocument showWindows] + 115
32 com.apple.Safari 0x000140cd 0x1000 + 78029
33 com.apple.AppKit 0x933ac976 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 418
34 com.apple.AppKit 0x933ac799 -[NSDocumentController newDocument:] + 49
35 com.apple.Safari 0x0000fcd2 0x1000 + 60626
36 com.apple.Safari 0x0000fc25 0x1000 + 60453
37 com.apple.Safari 0x0000fa9b 0x1000 + 60059
38 com.apple.Safari 0x0000fa21 0x1000 + 59937
39 com.apple.Safari 0x0004735c 0x1000 + 287580
40 com.apple.Safari 0x0004717b 0x1000 + 287099
41 com.apple.Safari 0x00047144 0x1000 + 287044
42 com.apple.AppKit 0x93390f13 -[NSApplication _doOpenUntitled] + 259
43 com.apple.AppKit 0x9328932f -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 227
44 com.apple.AppKit 0x93288f28 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
45 com.apple.Safari 0x00121884 0x1000 + 1181828
46 com.apple.Foundation 0x927f9881 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
47 com.apple.Foundation 0x927f96ab _NSAppleEventManagerGenericHandler + 91
48 com.apple.AE 0x915237c9 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
49 com.apple.AE 0x915236fa dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
50 com.apple.AE 0x915235c6 aeProcessAppleEvent + 190
51 com.apple.HIToolbox 0x92e04084 AEProcessAppleEvent + 37
52 com.apple.AppKit 0x9328711d _DPSNextEvent + 1044
53 com.apple.AppKit 0x93286b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
54 com.apple.Safari 0x0000f009 0x1000 + 57353
55 com.apple.AppKit 0x932808c4 -[NSApplication run] + 512
56 com.apple.AppKit 0x93274820 NSApplicationMain + 573
57 com.apple.Safari 0x00006d9b 0x1000 + 23963
58 com.apple.Safari 0x0010da62 0x1000 + 1100386
59 com.apple.Safari 0x00006b19 0x1000 + 23321
Thread 1 Crashed:
0 com.apple.WebCore 0x014dede0 WebCore::SQLiteStatement::prepare() + 100
1 com.apple.WebCore 0x016cc716 WebCore::IconDatabase::setImported(bool) + 128
2 com.apple.WebCore 0x014de5c9 WebCore::IconDatabase::iconDatabaseSyncThread() + 339
3 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x928585da +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 1 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x016cc6a4 ecx: 0xffffffff edx: 0x0302cf34
edi: 0xb009debc esi: 0x00000015 ebp: 0xb009de98 esp: 0xb009de50
ss: 0x0000001f efl: 0x00010202 eip: 0x014dede0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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0x947c7000 - 0x9490dfff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94999000 - 0x949a8fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x949af000 - 0x949d8fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949de000 - 0x949edfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949f1000 - 0x94a16fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94a22000 - 0x94a3ffff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94f57000 - 0x94f8ffff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96f77000 - 0x9704efff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x970d7000 - 0x970d7fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x998d2000 - 0x99909fff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a122000 - 0x9a134fff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: iMac5,2, BootROM IM52.0090.B09, 2 processors, Intel Core 2 Duo, 1.83 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x89), Broadcom BCM43xx 1.0 (4.170.13.1)
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3160815AS, 149.05 GB
Parallel ATA Device: MATSHITACD-RW CW-8124
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA -
How can I find out what my password on the computer is? I had to change it due to my teenagers helping themselves, and now every time there is a system update, I have to have the password, which I cannot remember or find. It then wants it every time I log in and pops up Key Chain Access as well. Very annoying. I do not have the disc to reload it and fear I would loose everything on my computer as there is also trouble with the back up system. Too many issues and not enough solutions. Many thanks in advance!
I do not have the disc to reload
Why not? You need your system dvds to troubleshoot & to reset/change passwords in view of your current OS listed in your profile.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.
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I have to have the password, which I cannot remember or find.
When selecting passwords, make sure it's one that you will NEVER forget AND no one else can figure out.
Old school--- > Print it out & keep in a safe place. A place that ONLY you know about AND never forget.
New school---> Get a password manager utility. Highly recommend 1Password which is shareware. Do a Google search for free password managers. -
I am having trouble with the Jpeg icons and also now thumbnails not being visable in bith teh Apple finder and now also Adobe Bridge. Can anyone shed any light on this ?
Argh - once again, I find my solution right after posting this. Left out one modification to the SWIG script, now it runs in 29 seconds vs C 16 seconds, I can live with that.
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I am having trouble with the touch screen. When I press - on the glass surface sometimes it doesn't respond back. I updated my software.
This Apple doc might help ya out -> iPhone, iPad, iPod touch: Troubleshooting touchscreen response
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Anyone having trouble with the new update for 2010 mac book air 10.8.2?
Anyone having trouble with the new update for 2010 mac book air 10.8.2 ? My 2010 Macbook Air has crashed 15times since the 10.8.2 update. Have only once since owning it.
Turned out the hardware was bad. Apple exchanged it for a new Mac Air and the new trackpad works great. Thank goodness it was a defect. If the trackpads all worked like that I would have been bummed.
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I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...
I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...
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With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?
With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?
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Having trouble with the iOS 8.1.1 download. Very slow. Just keeps saying preparing update for about 4 hours now. Help
Hello there, Cmm405.
If you're updating your iPad with an over-the-air iOS update, the following Knowledge Base article offers up some practical steps for troubleshooting some of the issues that can arise:
Resolve issues with an over-the-air iOS update - Apple Support
In your instance, these sections may prove particularly useful:
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Update does not complete
If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
When you're updating over the air, keep your device connected to a power source so that it doesn't run out of power. If your device does run out of power, connect it to a power source and turn on the device to let the update or restore complete.
If the update never completes and the progress bar hasn't moved for an extended time, try restarting your device. If you still see the issue after you restart, see what to do if your device appears frozen or won't start.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
DO NOT user the 2006-01-10 Updater on Windows XP
I tried running the 2006-01-10 Updater on my XP machine and it wreaked havoc with my system AND my iPod.
First running just "Update", and NOT "Restore", yes I made absolutely sure, wiped all of my data off of my 20GB iPod. Then when I tried to restore my data, iTunes (6.0.2.23) wouldn't start, after looking at the crash log I found that Quicktime had gotten corrupted.
I ended up having to uninstall iTunes, reboot, reinstall iTunes and use the 2005-09-06 Updater to get everything working again.
To the Apple guys:
You guys are doing a great job, but even the best of us goof once in awhile. This updater has some pretty serious problems.
Dell Dimension Windows XPI think you might have something here.
I downloaded the 2006-01-10 updater over the weekend and installed it, at the same time I was also changing my PCs power supply to a more powerful one.
After I'd swapped it over I tried plugging in my LaCie D2 Extreme 250GB external hard disk (using FireWire) but nothing happened.
Well, the light came on but Windows didn't connect to it.
So I tried it over USB 2.0 and it worked!
Then I tried my iPod Mini, exactly the same problem, power is going to the devices (my iPod gets charged) but no communication occurs.
At first I thought it might have been something to do with the fact I'd switched my PSU, now I'm not so sure. See my troubleshooting thread here:
http://forums.kustompcs.co.uk/showthread.php?t=35034
Odd thing is, my work PC doesn't have the 2006-01-10 updater on it and neither devices work over FireWire on that now (did before the weekend).
But also interesting is the fact that neither work (over FireWire) on the G4 we have in the office (latest version of OS X, and updates are told to happen automatically, so I guess the 2006-01-10 updater is on that too).
I did a diagnostic test on my iPod and it confirms something wrong with the FireWire, here are the results:
Connection
Rate=s100 ERROR
FW Chip OK
Firewire OK
So, the chip isn't fried (which was my worry) but something low-level has been messed with, as a result of this 2006-01-10 updater by the looks of it.
Gonna try un-installing iTunes, putting the old updater on (if I can find it) and formatting both my iPod and the LaCie drive (got the data off using USB 2.0)
Quesiton is, do these devices store some FireWire settings that causes them to stop working on machines that don't have the possibly offending 2006-01-10 updater on?
Cheers
Matt -
Help
I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??If you are saying that after signing into iCloud it is telling you device is not found, it could be for any number of reasons. If the battery is dead, if the SIM has been removed, or if someone else has the phone and they have restored it, it will not be shown. Also, if you located it once and then sent a remote wipe, it disables the abililty to locate the phone with Find My iPhone.
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In fact this happens on some computers. the graph XY causes some trouble when zooming. Sometimes, when I run my main program and open the window with the graph, it has change the displayed it overflows to the edge of the windows. Or somtimes it works but if I zoom the curves disappeared, or is corrupted.
I have this for instance on a computer with win 98 and a ATI graphic board. So I try to update all drivers but noting has changed. I try to decrease the hardware acceleration, and it seems to happen less oftenly.
Does anybody have seen that kind of trouble ?> I have some trouble With the graph XY, if I display a curve and try to
> zoom on it, it may be corrupted, or may disappeared.
>
I think what you are describing is not due to video driver, but rather
to the way the graph works. The LV graph maps points to integer screen
coordinates and draws lines be tween those point. When the numbers are
way to large to fit on the screen, the numbers are pinned to a special
large value. When this happenson one axis but not the other, it causes
the slope of the line to change and potentially not cross the screen.
If this is the same effect I'm describing, it only takes place when you
zoom into the data by a large extent, pushing the other points about ten
to fifteen monitors away. At this point you are no longer
looking at
measured data, but rather just on the interpolation of a line between
two points. The solution if you must have one is to resample your data
on the diagram to contain more points.
Greg McKaskle -
I'm having trouble with the MTS MT2S convertor.
I’m having trouble with the MTS MT2S convertor. On my video camera (I have a Panasonic HC-V500 full HD 1920x1080) I’ve recorded in HD and when I use the MTS convertor to change the file type I select the HD option it’s a quicktime .mov file type and when it has finished converting the quality of the video goes to a lower quality and the colours aren’t vibrant like shown on the original recording on my camera. It also looks slightly grainy. So my question is which HD file type should I be choosing? As I no there’s a few but unsure which is best to use. I have also changed quality to original and didn’t make a difference on the quicktime .mov file type. I wasn’t sure if theres anything else on there I’m meant to be adjusting? As the software didn’t come with any instructions on how to use it. Just to mention i upload my videos to youtube so i want them to be in HD but i use iMovie as my editing software before i upload to youtube and i no avi file format isn't supported in iMovie.
Its a 64 bits.
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Having trouble with the video function..
I just purchased the 60GB ipod photo. I'm transferring music files easily. However, I'm having trouble with the video function. I've loaded Itunes 6, reloaded the original setup disk, and have loaded the latest updates for the unit. I can download movies from the itunes store and save them to my library, but I cant seem to transfer the video files to the ipod. Ive reinstalled itunes and the update 6 with no success. After syncing the ipod it only shows the music files even after all that Ive tried. Additionally, there is no evidence of the video function on the main menu after the update attempts. Can someone tell me what I'm doing wrong? I'm eager to get past this problem so that I can start tranfering personal movies and video files.
You Have an iPod Photo, You do NOT have a 5th Generation Video iPod. Get it? You need the 5G model to play video.
If the salesman told you it was the 5G model he lied, was ignorant or both. If video is important or if thats what you thought you were getting you will need to return your 4G iPod photo for new iPod.
Rotsa Ruck!
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