Trouble with Tracker

After several successful tests at distributing using
Acrobat.com a form created in Acrobat Pro 9, I decided to
distribute the real thing to several users. In the tests,
distribution and response files were automatically created and
placed in TRACKER. However, with my final distribution the files do
not exist in TRACKER. They were created and do still exist as
shared files in Acrobat.com. Upon calling for technical support
with Acrobat Pro 9, I was informed that it is an Acrobat.com issue
and not a Pro 9 issue.
If anyone can help me to get these files to be placed within
TRACKER so that I may continue to receive and compile data I would
be most grateful.

I am having a similar problem. The forms I distributed are still shared on Acrobat.com, but not listed in the Tracker.
When I updated to CS4, from CS3, most of the functionality didn't install the 1st couple of times I tried, so eventually I gave up and just used what was installed and what I really needed, at the time, which was LiveCycle and Adobe. Anyway, later on down the road, I wanted to use Flash, but it didn't install correctly the first time... so I reinstalled about a billion times, and finally uninstalled the whole CS4 and reinstalled again, and after the 20th or so install, it took. So now I have 90% of CS4 installed - the other 10% STILL won't install, but who cares now.
Anyway, I just realized, that with the Uninstall/Reinstall that the Forms I distributed are no longer showing in the Tracker.
What am I supposed to do?????? Help me!!!
Annie Brown

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tt2

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