Trouble with uninstall adobe premiere

I'm getting this error when I'm trying to uninstall my adobe premiere cs6:
How can I completely uninstall the software from my computer?
Thank you

Use this from Adobe ...
Neil
Adobe CC Cleaner App
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support A

I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support ASAP!

Nobody can tell you anything without proper system info or other technical details like the crash logs.
Mylenium

I am having trouble with my adobe reader

I am having trouble with my adobe reader. I am not able to access my report I am supposed to be working on that is time sensitive. I have had tech support for 2 days trying to trouble shoot. They have done all they can do and told me to call Adobe. I cannot find an number anywhere.

Look on the "Contacts" page.
But you may get quicker help if you describe your problem (with all the details) here.

I'm have problems Importing with the Adobe Premiere Pro (original version upgrade

Hi all. I’m having a similar problem that I've seen posted on here but I have Adobe Premiere Pro (the first version upgrade.) I upgraded it from Premiere 5.0. Every time I try to import some Mpeg files to edit, it freezes up and crashes. I’m wondering if someone could help me. My computer specs are below:
(1) Mini-Tower mATX Chassis w/300W PS 865G Motherboard
(1) Windows XP Professional Edition with Service Pack 2
(1) Intel Pentium 4 Processor 3.2 GHz 512K 800FSB w/ HT
(1) DDR333 PC2700 Non-ECC Memory sticks (512MB x 2 and two one gigs)
(1) 120GB Ultra ATA (7200rpm) Hard Drive
(1) GeForce 4 Ti4200-8x 128MB AGP Card w/ TV-Out
Thanks,
Peter
[email protected]

Thank you Eddy. I appreciate all the help and feedback I get from the website.
Also, someone suggested I convert the Mpegs to AVI files first. What do you know about AVS Video Remaker download to use to convert it???
Thanks and Regards,
Peter Adija
Office: (704) 631-5418
Cell: (704) 315-4946
Date: Mon, 8 Jun 2009 15:20:10 -0600
From: [email protected]
To: [email protected]
Subject: I'm have problems Importing with the Adobe Premiere Pro (original version upgrade
Welcome to the forums.
Thanks for providing some of your hardware details.
Please provide http://ppro.wikia.com/wiki/Troubleshooting to help us help you.
Cheers
Eddie
>

Help uninstalling Adobe Premiere Elements 1.0 Error 1402.???

have my movie done ready to burn dvd
have had premiere elements 1.0 for 4 years
on my dell E1705 windows xp media edition 2005
computer has recently had some problem... freezes up
that was triggered in the DVD burning process
so i uninstalled and then reinstalled premiere 1.0 from the original discs
and when i went to open the program would get
a message that the registration is invalid and to uninstall the program
so when i went to uninstall the program it runs through the process
and when it gets to the part where it starts to remove registry values
i get a message window pop up that says:
Error 1402. Could not open key:
HKEY_LOCAL_MACHINE\...\DefaultPreset.
Verify you have sufficient access to that key or contact your support personnel...
Adobe doesnt support this software anymore
as i was told by their tech people
so i downloaded a free trial version of adobe premiere elements 8.0
and it crashes when i try to open it
ive been told by adobe tech that this is because
i need to uninstall APE 1.0
duh!!!
can you say catch 22
any body got a clue ?
thank you for taking the time to read this
310 869-2454
blessings and light
dae

One thing that can be done to clean Registry values is to run a Registry cleaner, like CCleaner. I would strongly suggest that you first manually create a System Restore Point, and then take advantage of CCleaner's offer to create a Registry backup, just in case. Run it several times to clean out all vestiges of PrE 1.0.
Also, getting back to the problems with PrE 1.0 and burning, please list the full specs. on your system. It is likely that what caused the burns to fail in the earlier version will still be there, and cause problems with PrE 8 too. Pay special attention to your I/O sub-system, i.e. your HDD's, their size, speed, amount of defragmented free space, controller type and how they are allocated.
Good luck,
Hunt
PS - are you running as Administrator? You should be.
Also, when you go to install, make sure that all AV, pop-up blocking and spysweeping software is turned OFF, along with all Windows firewalls, etc.

Is it possible to uninstall Adobe Premiere Elements 13 from one computer and put it on another PC, using the same serial number?

I had installed Adobe Premiere Elements 13 on my laptop, which is slow. Is it possible to completely remove the program from my laptop, and reinstall it on another PC, using the SAME installation disc?

Tomquer
If all you have is the Premiere Elements 13 purchased activated serial number on one Windows computer, you can go ahead and do nothing else but install the program from the disc on the second Windows computer with the same purchased serial number.
That will leave you with the purchased activated serial number on two of your computers.
Adobe allows you the same purchased activated serial number on no more than 2 of your computers. So, nothing to do but to use one at a time.
Lots of scenarios beyond.
1. Deactivate Premiere Elements 13 from computer 1. Do not bother to uninstall. Deactivation is not the same as uninstall.
To deactivate, in an opened Premiere Elements 13 project, go to Help Menu/Sign Out. Close out of there.
Then do nothing, leave the program in the deactivated/installed state.
2. Deactivate and Uninstall Premiere Elements 13 from computer 1.
Any questions or need clarification, please let us know.
Thanks.
ATR

My troubles with Markers in Premiere

I’m editing a feature documentary in Adobe Premiere CC (latest update) on my MacBook Pro 2014 w/ Mavericks.
I have about 100 hours of source footage that I’m logging using Comment Markers in Premiere.
The problem I’m facing in this workflow is dealing with multichannel audio files. Our sound engineer recorded sound using a Sound Devices 644 6-channel mixer/recorder that saves to 24-bit multichannel .WAV-files. I sometimes have 5 mono tracks with wireless microphones and a boom. I need to sync these audio files to the footage first, before I’m able to properly spot and log what I have. The camera scratch track is insufficient to do this properly, since it sometimes only contains camera-audio, or a mix of different channels, with people being in different locations at the same time. So, I need to be able to mute channels to reveal the content of each audio track separately.
Unfortunately, I’m unable to use Prelude for the logging process, since that program does not give me the option to synchronize my external audio with the footage first, using the embedded timecode in both video and audio files. I also don’t want to transcode, re-wrap or combine audio and video
originals into new (intermediate) files.
So, my conclusion is that I have to use Premiere Pro’s Marker functionality. First, I made sequences for each day we recorded footage. On those sequences, I synced the footage with the corresponding multichannel audio tracks. Then, I decided to make markers in the source clips of either the video (description of what we see, like insert shot, or listening shot, or an event) or the audio (description of what we hear / what people say).
Having worked this way for a couple of weeks, the following bugs / annoyances pop-up:
1 – If I add a comment marker to track 3 (out of 4) of a multichannel audiofile, that comment is also visible in tracks 1, 2 and 4. It doesn’t matter if I unlink the audiotracks first. The comment will stay visible in all tracks. This is not useful, since sometimes, different things are said in different audiotracks of the same file. I suppose this has something to do with the way Premiere handles multichannel audio-files and the fact that they are saved in one file. I guess the workaround has to be the hassle of splitting all audio into separate files, without losing the original timecode, but tt would be much better if Premiere just gave me the option to create separate markers for each individual audio track of a multichannel file.
2 – It’s hard to create overlapping comment markers. Sometimes a part of a clip needs to be logged/commented in two different categories and then it would be nice to have overlapping markers in the same clip. I believe this is possible in Prelude and transports well to Premiere, but Premiere does not really give a good way to do it itself.
3 – When I create a marker (M), I have to alt-click on it in the Source-window to be able to expand the range of that marker. I can then add comment text in either the Markers Panel, or in the pop-up window when I double-click the marker. This works well with shorter clips, but the problem starts with longer clips, like a 30-minute interview. At some point, when I alt-click and then drag the handle to expand the marker, the playhead of the Source timeline jumps back to a position somewhere in the middle of the clip. It does not stay with the marker I just created/expanded. This is a really big annoyance, because then I have to scroll back to that part I was working on. Is there some way or setting to stick to the place in the source clip I’m working on?
4 – Eventually, the Markers in my clip (either in the video or audio clips) show up in the Markers Panel. I now have a scrollable overview that can also be searched. But now the following problem arises: If I search for a specific marker and want to jump to that marker in the content, I click on the marker in the list. It will now nicely go to that place in the Source window of the corresponding audio clip. But how can I reveal exactly that position in the corresponding clip in my sequence? Because only there, it is synced with my video… Of course, I can visually see the markers and the beginning of their text content in my sequence too, but it would be really nice to have a „reveal in sequence” button somewhere. Working with Sequence Markers as an alternative would look problematic to me. I want to be able to pancake sequences and copy clips from a sequence of selects to my main edit, with all comment markers transporting nicely. Furthermore, I like the idea of comment markers being saved in the XMP of the source clip. I have selected this option in the Preferences.
5 – For some strange reason, sometimes comment markers are not saved in the audio file. I have a multichannel .WAV file, which contains 4 mono channels of audio. I added markers to this clip, closed my sequence, opened it again and the markers were still there. But when I saved my project, closed Premiere and re-opened it again, the markers were gone. This happens not with all multichannel .WAV-files, but it happens sometimes and I haven’t discovered the reason yet. On this specific example (T22.wav) I can recreate the error. I checked the file and it’s not read-only or something. So, it just feels like a total random thing and not a very reliable function of Adobe Premiere.
6 – This brings me to other usability issues regarding Markers in Premiere. As I have understood, there is no proper option to globally search for (comment) markers in the entire project. To me, in 2015, this appears very silly and I’m sure Adobe is working on a solution. My workaround now is to export the markers in each clip to a .CSV-file and combine those in Excel. Then, I have a complete overview of all markers in my project. What I feel lacks is that the .CSV-file does not export the Marker color. I use the colors to make visual indicators of categories. For example: a red markers means: important! An orange marker is a question etc. It would be really nice to have an additional column in the CSV indicating just the name of the color. I would be better of course, if Adobe seriously fixes the global search thing.
To conclude, many of the problems I’m facing originate from the fact that I work with double system audio, where the audio is saved in multichannel audio-files, that need to be synced using timecode. Although this is a pretty standard procedure, it feels like Adobe Premiere Pro CC has some issues that I would like to see resolved in future upgrades. I hope my post could benefit to this.
Furthermore, If anyone feels that I’m using completely the wrong workflow and has useful suggestions, I’m all ears! I’m still in the beginning phase of the edit. It took me a while to ingest all files, create the file structure and sequences and properly sync all the audio, but if I’m doing something wrong, I rather hear it now than at the end.
Thanks and my apologies for this exhaustive post.

Meanwhile, I have found a workaround for this problem:
9. – When I have finished adding Comment Markers to a file, I export it's audio to a WAV from Prelude. This WAV-file will also contain the newly created markers. Then I send the WAV to my co-editor and he places the WAV under the original audio in his timeline. Now the extra .WAV-file will function as a 'guide track' which shows the markers. The audio channel can be muted.
It would make much more sense if Premiere always checks if a .XMP on the disk has been updated or added, when it is mounting the media upon opening the project file. Or even better: Premiere should update the Markers in the timeline in realtime, when the .XMP has changed.
Having said this, we found the following behavior of Premiere, when media and .XMP's on the disk are replaced:
– Sony F5 / Sony PMW-100 / Canon XF200 .MXF + .XMP, only .XMP with new metadata is replaced on co-editor disk: Comment markers are MIXED with markers that were already present in the clip. Some markers get lost, because of conflicting timecodes?
– Canon C300 .MXF + .XMP, only .XMP with new metadata is replaced on co-editor disk; Comment markers DO NOT show up in timeline. Re-import and re-placement of file in timeline is necessary (including syncing with external audio)
– .MOV Quicktime container (entire .MOV has to be replaced on co-editor disk, since metadata is saved in Quicktime container): Comment markers are MIXED with markers that were already present in the clip. Some markers get lost, because of conflicting timecodes?
– .WAV-files: Comment markers properly update on timeline.
I'm curious to see if the upcoming 2015 update contains improved functionality and bugfixes regarding .XMP metadata (e.g. Comment Markers) and sharing media. I'm especially curious about the new Adobe Anywhere functionality for small teams.

Problem with my Adobe Premiere Elements on Imac

I have the brand new IMac 27inch 2013 i5.
When I'm working on Adobe Premiere ELements 9, the program is opening a message which is telling me that there's an error. Then the program closes. It ALWAYS happens when I'm trying to put a menu in my video. It is related to this action. I don't know what to do... I tried to uninstall the program but nothing changed unfortunatelly... I don't know if the problem's related to Adobe or to the IMac...
I'm also not able to install the latest Adobe Flash Player (12) on my IMac.
I really need some help please! Thank you!

Try this workaround for Flash > Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message : "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
PLEASE HELP!

Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay

Having trouble re-installing adobe Premiere elements

So I got my first new computer in six years, and bought adobe premiere elements 13. I signed up for adobe, got it all sorted and then my brand new computer blue screened. I got it wiped and exchanged at best buy, but now I can't re-install it! I have the instillation code, but I am always told that it is invalid despite triple checking and trying across multiple days; so I can't get a serial number. Additionally the product does not show up in my account for some reason. I was also told that I can install each product on two computers... This was bought brand new in plastic wrap at best buy, and only ever transferred onto my one, broken computer, so why is it already maxed out?
And if I have this many problems so soon, I am definitely not paying premium for phone support! So do I even have options, or did I just waste $80?

If you bought the software at Best Buy then the chances are you received a redemption code with it rather than a serial number. That redemption code is used once (only once) to acquire the serial number for your software. If you had the software installed and activated on the original machine before it blue-screened then the serial number you used for that is the serial number you need... it is tied to your license for its lifetime. If you did not deactivate the original installation due to not being able to, then there is at least one activation that is sitting in limbo. You need to contact Adobe Support thru chat or phone to get the activations reset to regain it. If you did not register your product with Adobe then it is not likely to be listed under your account.
You can always try contacting Best Buy to see if they can provide a new redemption code.
You can always try to contact Adobe Support thru chat or phone (when they are available) to see if they have any record of your software whereby they might be able to provide you with a new serial number.

Troubles with Spaces & Adobe CS

I love spaces but have been having some issues with the CS. All applications work correctly with spaces. If an application is open in it's set window and I am working in another, a command-tab will not only switch applications but the spaces as well. Same thing goes when you open an application while in a space not assigned to the app, you will be transfered to the correct one and it will open.
I am assuming this is how it is suppose to work.
However, with the Adobe CS, it doesn't work at all. I can open them in any space despite having assigned a specific one in the system preferences. It's getting pretty old and I can't figure out why this is happening.
Any idea on how I can fix it?
Thanks.

ronmon wrote:Although you are much better off not using invalid characters if you can help it.
The only invalid characters for filenames in UNIX are forward slashes and nulls. [don't quote me on that, my point is that spaces are valid characters and programs should handle them properly]
ConnorBehan wrote:It seems no one asked what shell you are using.
The output in the OP seems to imply bash
@SudoGrep: you say you're using tab completion to get that line. Does it work by just manually typing a backslash space there?
Last edited by jac (2012-04-01 12:31:44)

FCP Studio 2 compatibility with Cineform, Adobe Premiere Pro & Canopus

Currently my post workflow is on FCP Studio 1, and I am considering upgrading to FCP Studio 2 on my Mac G5. But since I am also considering getting a Windows PC which has Cineform, Adobe Premiere Pro and Canopus EDIUS installed in it for offline editing and handling of variable frame rate footage shot on Varicam, I am concerned if I can transfer the editing timelime from the PC (edited on Cineform, Adobe Premiere Pro or Canopus EDIUS) over to the Mac's FCP Studio 2 to do color grading on it using the new Color? Will the file formats and codecs used in Cineform (Cineform RAW), Adobe Premiere Pro (AVI), and Canopus EDIUS (Canopus HQ) be compatible or recognised in FCP Studio 2?
Is FCP Studio 2 able to handle footage shot using SI's 2K camera? Can Color be used to grade the 2K footages shot on the camera?
Also, do I need to make any hardware (e.g. my capture card, etc) upgrade for the above to work?

Export back to tape, and capture that in FCP. Things should work swimmingly.
x

I am having trouble with the Adobe CC and the Premiere Pro.

I have clicked to install it so I could test it, so far so good. After downloading and installing it through the Adobe CC, I can't find it and can't open it. If i click on the Premier logo nothing happens and I can't find it installed anywhere on my pc! The only place where I see it is on the bit to uninstall programs, and when I try to do so, it says 'uninstalling error.' How do I sort this out??

CC desktop lists applications as "Up to Date" when not installed

I was running out of hard drive space so I uninstalled Adobe Premiere Elements 13 with the intention of re-downloading it on my external hard drive. But now I have less space on my hard drive, and I can't find it on my external.

Can anyone help me?

If you moved your iTunes library by simply copying it to another drive, you may not be able to access your music even if you reconnect to that library, you may get a lot of "not found" errors because the music is not where the library thinks it should be. First thing to do is put it back where it was. Then reconnect it. Then follow the steps in this link:
http://support.apple.com/kb/HT1364

Trouble with my Adobe Web Premium license

Hello,
I asked for assistance a couple of weeks ago, and got an answer that 1/2 way solved my problem. So I'm looking for help to get me all the way there.
For background, my original issue was:
I recently purchased a new Macbook Air. My other computer is a Mac Mini - and I have a purchased (and licensed) version of Adobe Web Premium 5.5 on that machine. I want to put this software on my new laptop - which does not have a CD/DVD drive.
I went to my Adobe account to view order history - but there's nothing there. In My Products, my license shows up - but I can't figure out how to download it to my laptop.
I got an answer - and was able to get the software installed on my laptop (via the 30-day trial download). But it's just a 30-day trial.
SO HERE'S WHAT I STILL NEED HELP WITH:
When I tried entering my serial number after downloading, I received a message that the serial number was not valid. I entered the serial number in my Adobe account (viewing "My Products").
Any idea how I get my software registered on my new laptop? I think I should be able to have my software registered on both my home machine and my laptop, is that correct?
Thanks!
I appreciate any help I can get with this.
Matt

Matt,
This seems to be a bit confusing as a lot of software versions and softwares (suites versus individual products) are involved here. Lets simplify this.
As per your account registration details you've registered the serial number for Web Premium CS5 (this is the only serial number regisetered on your account) and not Web Premium CS 5.5.
Also per the link you mentioned above you've installed CS5.5, however you mentioned you've downloaded CS5. This is most probably why you're getting the serial number error.
Uninstall CS5.5 from your system, download CS5 from here and then try to install it.
Thanks
Nikhil

Trouble with uninstall adobe premiere

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