Trouble with upgrading subscription from basic to trial or pro

Everytime I try upgrading it keeps giving me an error that "your account was registered for TZ. Please sign in using an existing account for this country, or create a new account" and this doesn't seem to disapear no matter what I try or even going through Adobe shopping I get the same.
Need to upgrade urgently and assistance will highly appreciated!

Many thanks for your quick assistance!
However the fourm from your link only mentions countries that can make purchase for upgrade but no solution for those whose countries not listed but yet we are able to purchase other Adobe products without any problems.
Please need help as I worked many hours in creating a beautiful form and now require upgrade so I can use with full functions!
Thanks again in advance

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