Trouble with upgrading subscription from Free to Basic

Hi, I am having trouble with upgrading subscription from Free to Basic, after signing in I click on the "Try Now" button, but the browser only shows 4 circling squares indicating something happening, and carries on like this for ever.

Hi;
You can try using a different web browser, and/or going to the main home page and trying to upgrade from here by clicking Subscribe: Quickly & Easily Create Online Forms and Surveys | Adobe FormsCentral
If using a different browser does not work you can email your phone number to me and I will forward to Support to call you and complete the upgrade, email to [email protected] and make sure to include a reference to this post so I know what it is about.
Thanks,
Josh

Similar Messages

  • Trouble with upgrading subscription from basic to trial or pro

    Everytime I try upgrading it keeps giving me an error that "your account was registered for TZ. Please sign in using an existing account for this country, or create a new account" and this doesn't seem to disapear no matter what I try or even going through Adobe shopping I get the same.
    Need to upgrade urgently and assistance will highly appreciated!

    Many thanks for your quick assistance!
    However the fourm from your link only mentions countries that can make purchase for upgrade but no solution for those whose countries not listed but yet we are able to purchase other Adobe products without any problems.
    Please need help as I worked many hours in creating a beautiful form and now require upgrade so I can use with full functions!
    Thanks again in advance

  • I'm having trouble with video imported from my camera memory card.

    I'm having trouble with video imported from my camera memory card.The video breaks up and pixelizes when it's directly imported from the memory card. That makes the video useless. Why does this happen? It doesn't do that in any other video editing software. Thanks for the help.

    More info please:
    Type of camera?
    Was the card formatted in the camera doing the shooting?
    Type of files the camera is set to record?
    Al

  • Having trouble with my  email from google

    Having trouble with my email from gmail, both on my iPhone and on my iMac. It keeps asking to validate my password and e en after that it won't work. Does anyone know what to do?

    Hey Florian Fangohr,
    Thanks for the question. I understand you are experiencing issues with Mail in OS X Mavericks. Base on the symptoms you provided, the following article may help to resolve your issue:
    Mail (Mountain Lion): If your password is not saved
    http://support.apple.com/kb/PH11775
    If you click “Save password” in a dialog in Mail but still have to enter your password, there are a couple of things you can try.
    - Open Keychain Access, and then locate and delete the mail account password item.
    While in Keychain Access, you can also choose Keychain Access > Keychain First Aid to verify and repair keychain settings.
    - Open Disk Utility, and then select the volume (for your hard disk or disks) in the list of disks and volumes. Click First Aid and then click Verify Disk. If necessary, click Repair Disk. Then send yourself a test message.
    Note: The same steps apply for OS X Mavericks
    Thanks,
    Matt M.

  • I am having trouble with downloading videos from my Sony HDR-XR160 video camera. iMovie doesnt open up when i connect the camcorder. any suggesions?

    i am having trouble with downloading videos from my Sony HDR-XR160 video camera. iMovie doesnt open up when i connect the camcorder. any suggesions?

    Looking up your camera online, I found it is capable of 1920 x 1080 Full HD 60p Recording. It's the 60p (60 frames per second Progressive) that's the problem I think. iMovie '11 will do 60i (Interlaced). You might need to convert it from the format the camera currently uses into another format to get it into iMovie. Read more about it on this link here: How to import 60p footage From that message thread comes the recommendation to use ClipWrap to convert the camera's video clips now that they are in 60p:
    Tom Wolsky
    Re: How to import 60p footage 
    Aug 17, 2011 12:40 PM (in response to ptburnett68)
    Use ClipWrap to rewrap to QuickTime. Import the files. Edit in either 59.94 or 29.97. The latter if you want to use the high frame rate for slomo

  • Trouble with opening images from dreamweaver cs6(64bit) to photoshop cs6(64bit).

    Hi guys i need help! I have trouble with opening images from dreamweaver cs6(64bit) to photoshop cs6(64bit). I uninstalled and went to preferences/file types editors to set up ps6 as primary but I still get some error.After i click image in dreamweaver,I get this message-Unable to launch...Please be sure that application exists and that there is enough memory to run it..

    Can you Launch Photoshop normally from your desktop shortcuts?
    I usually keep DW and PS open at all times so I can switch back & forth.
    Nancy O.

  • I have my Launch Vidoe ready and the "share" drop down is gray so no ability to send it anywhere.  what is this?  I went on to update the computer for other reasons, now Safari 6.0.2 asit interferred with downloads; and from OS X basic to Mtn Lion 10.8.2.

    I have my Launch Video ready and the "share" drop down is gray so no ability to send it anywhere.  What is this?  I went on to update the computer for other reasons, now Safari 6.0.2 asit interfered with downloads; and from OS X basic to Mtn Lion 10.8.2.  

    Make sure your Project has the focus. You cannot Share an Event.

  • Trouble with printing tone from Efex Pro to printer from Lightroom

    I am having big trouble with a photo that was toned in Silver Efex Pro 2. When I print, the tone is not there. I have done the same kind of toning before, but never had this problem. I even tried printing a photo that had a lot of tone... not there when I print. I am pretty sure I have all the setting correct. Printing with Epson 2880, Epson Hot Press Bright, Profile for HPB, etc.
    After 6 hours (really) with Epson and Adobe, the problem is not solved.
    Help!
    Laure

    Hi bannyx,
    I hate to hear you are having issues.  Does the printer have a valid IP address when connected via Ethernet or wirelessly?  Click Here for steps to take related to this issue. Please see the below information regarding the connection types for this printer.  Also I need a bit more information to proceed if the above link does not resolve the issue.
    Needed information:
    1.  Has the installation been completed from a disk or download?
    2.  Did the installation software detect the networked printer?
    2.  What is the IP of the printer when connected with Ethernet cable?
    3.  Are you able to access the embedded web server for the printer (type IP into address bar of web browser, does printer web page pull)?
    4.  Do you have security software running on the computer?
    5.  Is the router running in mixed mode?
    Connection information:
    1. Ethernet and wireless connectivity are exclusive.  If the device is hard wired with an Ethernet cable, wireless communication is voided (radio disabled) because the printer is networked with a cable. 
    2. Disconnecting the USB cable puts the driver in an offline state due to the fact it cannot communicate with the printer.  This is normal; it basically informs the user the device is not communicating. 
    Hope this helps!
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    I work for HP.

  • Having trouble with creating objects from instances created with ClassLoade

    Hi.
    I'm having a bit of trouble with casting an instance of an object from a custom ClassLoader. Don't worry - the code isn't for anything sinister - it's for one of those life simulation thingies, but I want to make it modular so people can write their own 'viruses' which compete for survival. You know the score.
    Anyway. I've got the beginnings of my main class, which seems to load the class data for all 'virus' classes in a folder called 'strains'. There is a abstract class called AbstractVirus which declares the method calls for how the viruses should behave and to get textual descriptions, etc. AbstractVirus is to be subclassed to create working virus classes and these are what my main class is trying to load instances of.
    Unfortuantely, I can't cast the instances into AbstractVirus objects. The error I've been getting is 'ClassCastException' which I presume is something to do with the fact that my ClassLoader and the Bootstrap ClassLoader aren't seeing eye-to-eye with the class types. Can anyone help? This line of programming is really new to me.
    My code for the main class is below:
    /* LifeSim.java */
    public class LifeSim {
      public LifeSim() {
        /* Get a list of all classes in the 'strains' directory and store non-
         * abstract classes in an array. */
        Class virusClasses[] = null;
        try {
          /* Get a reference to the file folder 'strains' and make sure I can read
           * from it. */
          java.io.File modulesFolder = new java.io.File("strains");
          if (!modulesFolder.isDirectory() || !modulesFolder.canRead()) {
         System.out.println("Failed to find accessible 'strains' folder");
         System.exit(-1);
          /* Get a list of all the class files in the folder. */
          String virusFiles[] = modulesFolder.list(new ClassFileFilter());
          if (virusFiles.length == 0) {
         System.out.println("No virus strains in 'strains' folder");
         System.exit(-1);
          /* Create an array of class objects to store my Virus classes. Ignore the
           * abstract class as I cannot instantiate objects directly from it.*/
          virusClasses = new Class[virusFiles.length];
          VirusClassLoader classLoader = new VirusClassLoader();
          int j = 0;
          for (int i = 0; i < virusFiles.length; i++) {
         String virusName = "strains/" + virusFiles;
         Class tempClass = classLoader.loadClass(virusName);
         if (tempClass.getName().compareToIgnoreCase("strains.AbstractVirus") != 0) {
         virusClasses[j++] = tempClass;
    } catch (ClassNotFoundException ncfe) {
    System.out.println("Failed to access virus class files.");
    ncfe.printStackTrace();
    System.exit(-1);
    /* TEST CODE: Create an instance of the first virus and print its class
    * name and print details taken from methods defined in the AbstractVirus
    * class. */
    if (virusClasses.length > 0) {
    try {
         // Print the class name
         System.out.println(virusClasses[0].getName());
         Object o = virusClasses[0].newInstance();
         strains.AbstractVirus av = (strains.AbstractVirus) o;
         // Print the virus name and it's description
         System.out.println(av.getQualifiedName());
         System.out.println(av.getDescription());
    } catch (InstantiationException ie) { ie.printStackTrace(); }
         catch (IllegalAccessException iae) { iae.printStackTrace(); }
    public static void main(String args[]) {
    new LifeSim();
    class ClassFileFilter implements java.io.FilenameFilter {
    public boolean accept(java.io.File fileFolder, String fileName) {
    if (_fileName.indexOf(".class") > 0) return true;
    return false;
    class VirusClassLoader extends ClassLoader {
    private String legalClassName = null;
    public VirusClassLoader() {
    super(VirusClassLoader.class.getClassLoader());
    public byte[] findClassData(String filename) {
    try {
    java.io.File sourcefile = new java.io.File(filename);
    legalClassName = "strains." + sourcefile.getName().substring(0,sourcefile.getName().indexOf("."));
    java.io.FileInputStream fis = new java.io.FileInputStream(sourcefile);
    byte classbytes[] = new byte[fis.available()];
    fis.read(classbytes);
    fis.close();
    return classbytes;
    } catch (java.io.IOException ioex) {
    return null;
    public Class findClass(String classname) throws ClassNotFoundException {
    byte classbytes[] = findClassData(classname);
    if (classbytes == null) throw new ClassNotFoundException();
    else {
    return defineClass(legalClassName, classbytes, 0, classbytes.length);
    Thank you in advance
    Morgan

    Two things:
    I think your custom ClassLoader isn't delegating. In general a ClassLoader should begin by asking it's parent ClassLoader to get a class, and only if the parent loader fails get it itself. AFAIKS you could do what you're trying to do more easilly with URLClassLoader.
    Second, beware that a java source file can, and often does, generate more than one class file. Ignore any class files whose names contain a $ character. It's possible you are loading an internal class which doesn't extend your abstract class.

  • Trouble with PDF Export from ID CS6

    I am having the following problem with PDF exported from an ID CS6 document. I have a couple of pages where a b&w photograph is partly covered by a non-wrapping text frame and in that text frame there is blue text. In ID it looks like this:
    It also looks like this in the exported PDF in Apple Preview.app and for most of these pages they also look good in Acrobat Pro. But two are giving me trouble. They look like this:
    and sadly, they also look that way when Ingram tries to use them. I export using the typical print format PDF/X-1a:2001
    I have a minimal ID document that shows the problem with 3 such pages, one with the problem.

    Select one of the troublesome objects and open the attributes panel as well as the effects panel.
    Give us a screenshot.

  • Having trouble with the lion os  free update

    Having Trouble with the serial # and uplaoding the  info needed to get the free update for the Lion os system.

    Sorry, downgrading is not supported.

  • I am new to Mac and am having trouble with uploading images from my pictures folder to Facebook and other share sites- some of my images are accessible while others are seemingly locked....

    I am new to Mac and am having trouble up loafing images from my pictures folder to photography sites and Facebook. Some of the saved images are accessible, while others are not, ( they are light colored and cannot be uploaded) I am not saving them any differently.

    Hi Robodisko,
    Thanks for your prompt reply...... 
    I often proof my work in preview then edit images in photoshop and rename from there.  The dsc images are renamed to correlate the name of the class etc.  i.e. dcs_001 is saved as the file name required 7A.jpeg etc.
    The file names are required to correlate what is what and so on..........

  • I have an Ipod Touch (4th Gen) and I am having troubles with my downloads from purchasing music from the Ipod. On my downloads icon in the Itunes Store (on Ipod) there is a symbol of how many songs I still have waiting to download, but they wont download.

    I have been having troubles with this for months and am extremly tired of not being able to download my songs. I bought these songs off of Itunes as well, so I really hope i can retrieve them. I do not know where to find a personal apple support person yet, does anyone know where to find one on the website?

    See these previous discussions:
    Waiting applications: Apple Support Communities
    Downloading apps stuck on waiting...: Apple Support Communities

  • Troubles with upgrade from tiger to snow leopard

    I just bought the full SL pack to upgrade from Tiger to Snow leopard but it is coming up with a different interface than my brand new macbookpro that came with sl installed. Is this normal or does it have to do with the fact that the old macbook pro is the first version of the intel macs?

    Joeymerizomac wrote:
    I mean that there are no folders or stacks below the demarcation line on the dock, so the applications folder and downloads, and documents are not there. I >have tried to drag the app and doc icons to that area but no go.
    I see. Your need to drag them to the right side of the demarcation line--the white squares in perspective. They don't work under the line.

  • Trouble with upgrade from 10.7.5 to Mountain Lion 10.8.2

    I cannot upgrade from 10.7.5 after purchasing new Mountain Lion 10.8.2 from app store.  I says I need to have 10.8 installed to upgrade.  Cannot find this anywhere!

    Welcome to the Apple Support Communities
    First, purchase OS X Mountain Lion. Then, when the upgrade finishes, purchase OS X Server in the App Store

Maybe you are looking for

  • Mini displayPort to VGA wont detect DELL E228WFP

    i bought a brand new mini display to VGA adapter for my late 2008 macbook pro 2.53 connecting to dell e228wfp wont do a thing. just wont work, also not on a sharp prjector. i tried booting with the lid closed and i get the grey startup screen on my d

  • Error while calling the Web service: GetBprElements

    Hi Experts, During integration of ARIS Business Architect for SAP Netweaver with SAP Solution Manager I tried to import the BPR using Transfer Repository option of the earlier. It showed me process completed with error or warning mentioned in the sub

  • More than 1000 Line items

    Hi User has done the billing for 1300  line items by using transaction code VF01. After completing that process there is a option TO release Accounting, when user select on that button system throwing an error "Maximum number of items in FI reached".

  • UPS for my network

    OK guys, I am not electrical engineer, so I need some help here. This is my issue: I am planning to purchase a UPS to cover my small network. It consists of: - iMac 24" (Lion) with two external hard disks, both powered from the USB ports. - Mac Mini

  • ODS Object Help Please!!!!

    Hi, Im having the following problem. I have an ODS Object with 80 requests. All the data has been uploaded via excel csv files. Ive found that request no. 40 is incorrect and I cant delete it without deleting requests 41 through to 80. How can I :- 1