TROUBLE WITH WD PASSPORT FOR MAC : HELP ME!!?

When I plug my WD My Passport for Mac into my MacBook Pro, a message saying I hadn't ejected it correctly shows up and then my Mac freezes up with another message over the top of that saying I have to restart my computer? HELP?!

Effectively you should find help on the WD sites.
It can be something with the power (try another usb port), it can be formatted incorrectly, the smartware should not be installed (uninstall it), etcetera.
Try following: before connecting the drive, open Diskutility and then connect. If Diskutility sees it before anything happens, click it and then click the "eject" button.
Then disconnect and connect again.

Similar Messages

  • I have the new macbook pro with retina and I am trying to back up with wd passport for mac and is telling me it is going to take 7days

    I have the new macbook pro with retina and I am trying to back it up, with wd passport for mac and is telling me it is going to take 7days. Any Ideas? Im afraid that means there is something wrong with my hard drive. I have verified the disk and it says everthing is ok.

    It seems to be a common problem that those drives don't perform well, at least not with Time Machine.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Post the messages timestamped from then until the end of the backup, or the end of the log if that's not clear.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context.

  • TS1394 is mac os x 10.4.11 compatible with my passport for mac portable hard drive?

    is mac os x 10.4.11 compatible with my passport for mac portable hard drive?

    The specs for the Passport Essential HD says:
    Macintosh
    Available USB port
    Mac OS X 10.5.x
    Don't know why it wouldn't work with Tiger.
     Cheers, Tom

  • Trouble with MS Word for Mac 2008 file open from LaCie NAS drive after installing Mac OS X 10.9 Maverick.

    Since installing Max OS X 10.9 "Maverick" when I open Word documents from my LaCie NAS drive they open as empty documents. When I copy them to my local hard drive and then open them the content is fine. Has anyone else run into this? I contacted LaCie and they said "we do not support OS X or MS Word so talk to Apple and Microsoft. I have a thread with Microsoft and here is one with Apple.
    Thanks
    James Anderson

    I suspect that the issue with the EFI partition is unrelated to your Mac’s slow performance. I have had this same error message with Disk Utility. The EFI partition is related to firmware updates, and as it is not even booted when you boot from your usual boot drive, it is not relevant. (I was able to repair the EFI partition with Techtool Pro 7 , though, but then it reappeared, which makes me think it is a bug with Disk Utility.)
    I’d uninstall the following items, which are frequent flyers on the list of culprits for misbehaving macs:
    Blackberry
    google keystone agent
    Chrome
    Perian stopped being supported by the developer before Mountain Lion, so I doubt that it’s compatible with Mavericks.
    I have the same 8,2, BTW, and it is very fast. I like Kappy's suggestion. If getting rid of those 4 items above doesn't fix the problem, then a clean install (and not reinstalling your old "utilities" or other junk) will.

  • Trouble with new flash for mac os

    I cannot get latest update of flash to work on mac os 10.6.8 (32bit) safari.

    ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

  • Having trouble with disc space on my 120G mac air. I back up to a separate my passport for mac disc, but my mac is also holding 40G worth of back up when i check what is using space. Why is this?

    Having trouble with disc space on my 120G mac air. I back up to a separate " my passport for mac" disc , but my mac is also holding approx 40G of back ups as well when ive checked what is using space. Why is this?
    Ive started running iphoto from the separate passport to save space,
    and put all my music into the itunes match to save space as well
    but it is still saying it is almost full because of the back ups!
    I should of bought a bigger mac, but i need to make do at the moment, but it is hard when it constantly has only 10G or less space left.

    When you use TimeMachine to back up a Mac notebook the local backups feature is automatically enabled. The local backup is just like a TimeMachine backup but it is done to the internal drive rather than an external. The important thing about local backups is that the feature is smart - as you need more drive space for your own data and applications, TimeMachine automatically culls the local backup to give you that needed space. So yes, it will look like you have very little drive space left and that the backup is 'robbing' you of needed GBs. But it really isn't.

  • Time Machine will not complete backup with WD My Passport for Mac

    I am on 10.10.3 and am trying to backup up this particular machine for the first time.  I had a 1TB WD My Passport for Mac that worked fine on my older Macbook Pro (which has not been updated to 10.10.3) and have been slow in getting around to backing up this new machine.  I tried the 1TB after clearing space and it wasn't working.  Figured it must be something with that drive, so I bought a new one (needed more space anyway) and just received a new 2TB WD My Passport for Mac.  Tried the update again via Time Machine and it went through the entire process only to tell me it couldn't complete.  The drive has something on it now because it doesn't have the full 2TB free and in finder the file says "in progress" at the end of the file name under backup.  Please help.  I need to backup this machine and now think it is Apple related and not drive related.

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
    Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an abnormal backup. Now
    CLEAR THE WORD "Starting" FROM THE TEXT FIELD
    so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Is it possible possible to use a WD "My Passport for Mac" External HD with a Chromebook?

    Hello . . .
    I am a photographer who is seriously thinking of purchasing a Chromebook to utilize for both online and offline editing while in the field. I'm wondering if it is possible to use a Western Digital "My Passport for Mac" to store and retreive my images as an external drive for both storage and retrieval using a CB.
    Does any one know if I will have to do any special formatting to use this drive with a Chromebook? And, if so, what do I need to know/do to do it?
    Thanks very much for any information that might be provided.
    David
    Solved!
    Go to Solution.

    The "My Passport for Mac" is listed here (both the WDBLUZ0010BSL-NESN and the WDBZYL0020BSL-NESN).
       Chromebook compatible external drives 
    For other help with Chromebooks, it's best to visit the Chromebook Forum.
    -Jerry

  • WD Passport for Mac stopped backing up Time Machine - can anyone help?

    So I have a mid 2012 macbook pro without the new mavericks thing on it, and a wd passport for mac 2tb thats 6 months old.  The passport has worked fine until suddenly it has stopped backing up time machine.  Everytime i plug it in and start the back up it gets through 200mb max before stopping and showing this message - TimeMachine couldn't complete the backup to My Passport for Mac An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk.
    The disk utility doesnt appear to find anything wrong with it at all.  Has anybody else had this problem? Or know how it can be fixed?

    I suggest you start with:
    See User Tips for Time Machine for help with TM problems. Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM. See also Mac 101- Time Machine.
    See also, A whole lot about Time Machine
    Mac 101- Time Machine
    And, select Mac Help from the Finder's Help menu and search for "time machine." There should be numerous help articles including how to restore files from a TM backup.

  • New MacBook Pro (first Mac). I need to move my itunes library from my pc to a networked external hd (wd passport for mac). I have an ipod with all my media (including video) and i have itunes match. What is the best way to do this? PC to Mac HD ...

    Can I just consolidate and copy to the journaled hard drive over the network?  Will a pc recognize a Mac formatted hard drive?  I have searchd the forum and online for hours and can't seem to find anything that specifically address this.  Does anyone know the best solution?
    Itunes library on PC -> WD Passport for Mac (connected via airport extreme to new MacBook Pro).  I plan to use this as the default location for my library because the new Pro only has 256 GB onboard.
    Any help is greatly appreciated.

    A PC cannot read a Mac formatted drive without using special software (MacDrive).
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html
    Move an iTunes library from a Windows PC to a Mac - http://www.macworld.com/article/1146958/move_itunes_windows_mac.html

  • HT201250 I just did my first back up with TM and My Passport for Mac, when done adn went into the box ....options...to try and fidn how to delete trash. Then I went back to see if it was erady to do its next scheduled back up and it says there is an error

    I just did my initial back up to hard drive (My Passport for Mac 1TB) with TIme Machine on Snow Leopard. I had wanted to omit trash but couldn't find it. All went great and finished in an hour. Then said would restart at 6pm. I went into options about 20 minutes before (when it was done initially) to try and find how to delete trash from being backed up next time.. THis messed things up and now it doesn't recognize the disk and won't let me manually back up...says error. What do I do?
    JD in AZ

    For all things Time Machine See Pondini's Excellent information here...
    http://pondini.org/OSX/Home.html
    Start Here  >  http://pondini.org/TM/Troubleshooting.html
    Also see the FAQs

  • Help? my passport for mac (western digital) does not show up on Lion desktop, shows up on older laptop

    My new Passport for Mac portable hard drive does not show up on the desktop. when connected to another computer the icon shows up on the desktop.  When i first connected it it asked do you want to connect to time machine?  I said "later"or "no" because I wanted to research how to use it first.  NOw it doesnt show up at all... except in the disk utility section.  Please help.  I am going on a trip and need to have the storage for films.  THanks!

    Do you see it in the sidebar of a Finder window, under "DEVICES"?

  • How do I figure out if I have usb 3.0?  I am trying to buy compatible external hard drive (western digital my passport for mac) and I can not figure out if it will work with my mac book.

    how do I figure out if I have usb 3.0?  I am trying to buy compatible external hard drive (western digital my passport for mac) and I can not figure out if it will work with my mac book.

    Dont buy a Western Digital, get a Hitachi or Seagate (Toshiba is made by Hitachi). These are the most reliable, and the HD used inside Macs.
    ALL HD can be made compatible with your MAC (including a WD if you already bought same), ......they just need to be formatted for the Mac platform, format them in Disk Utility as Mac OSX extended journaled. 

  • How use set up with office 2011 for mac as I did keep tried put download but it's always 'update' download. I want get start set up new office 2011 for mac? please help me

    how use set up with office 2011 for mac as I did keep tried put download but it's always 'update' download. I want get start set up new office 2011 for mac? please help me

    You must be using an update CD.  You need the software that has the full version first - install that, then you can use the update one if needed. I know, cuz I made the same mistake - lol

  • Restore from passport for mac didn't transfer my apps, help!!!

    My 2011 macbook pro kept overheating and shutting off so I brought it to the Genius Bar at my local Apple store. They said it was not a hardware issue it was a software issue, so they wiped everything clean and instructed me to restore everything when I got home from my Passport for Mac. I did that and my data is there but not many of my Apps. I followed the instructions that they guy gave me but I can't seem to figure this out. Shouldn't the Passport have saved my apps as well??

    Without seeing the restore instructions you were given, I can only guess.
    If the Genius thought your problem was a software issue, he/she might not have wanted you to do a 100% restoration from Time Machine, as that could have also restored the problem. Did they install a fresh version of OS X, or did they give you instructions for doing so? Did they not include instructions to reinstall your applications?

Maybe you are looking for

  • Toshiba Satellite A505-S6973 Windows Vista OS won's startup

    I have a Toshiba Satellite A505-S6973 with Windows Vista OS. Recently, the OS would not start up, it will stay at the "miscrososft corporation" logo page forever. I tried F8 to start as Safe Mode, the safe mode started but will load some files, and s

  • How to get safari to open to the last page I was on and screens to enlarge automatically?

    Hello, I just upgraded to the latest iMac version from my 2010 model, and whenever I close and open up safari it opens to top siotes instead of the last page I was on, and every time I open it I have to enlarge it myself by clicking the arrows in the

  • Screen Sharing and Open Directory (10.8)

    I'm trying to allow Open Directory users to login over Screen Sharing to my Mountain Lion servers. I have tried the solution on the page linked below and it isn't working. Maybe I'm missing something: https://discussions.apple.com/thread/2329389?star

  • Problem with calling reports

    Dear All, using forms and reports 6i I have two reports in a form called by when_button_pressed of a button. I added the report files including path to the report node in object navigator and everything was okay. Next step for me was to create the RE

  • Wscompile NullPointerException

    Hello, I am trying to create java classes from wsdl but I failed to use wscompile.bat properly. First, I deleted from wscompile.bat the last parameter for "%JAVA_HOME%\bin\java.exe" classpath which was "%PATH%", because it was showing just the java.e