Troubles recognizing Zen Mi

after installing software for Zen Micro the player is not recognized. I want to do a new, clean install. Who knows what files I have to delete besides all the concerned creative-software?
thank you in advance
ps.
I did the same on my laptop and it worked fine, so software, cables and player are a ok...

ollyp wrote:if your having probelms recognising the player is more likely to be a problem with the drivers rather than the software, download the latest from the cresti've support section of the website.
The Micro ships with the latest drivers.

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Trouble with ZEN MX

Trouble with ZEN MXWHi,
I have some issues with my zen mx,? primarily sometimes when I listen to a playlist containing many tracks or "all tracks", my player sometimes shuts of and then have to scan the disk pefore working.
Secondly there are small pauses during playback, maybe every third track or more, I'm only talking about something like a thenth of a second but it's still very annoying. This also occurs when I have many tracks in my playlist.
Thirdly I'm not able to access the recovery mode, I've tried following the instructions from the sticky-thread in the forums (Turn on player and hold in the reset butto). However when I do, the screen goes black and no recovery mode appears ever if I hold down the button for a long time.
Anyone knows how th fix theses issues?
thanks,
/Kvick

Kvick,
Please follow these steps to access the recovery mode. If this is not working for you, please feel free to contact Customer Support for further assistance.

Windows 8.1 not recognizing Zen X-Fi 32Gb

My Zen X-Fi 32gb was recognized by Windows a few weeks ago on my computer. Now I cannot connect my device. I keep getting an error saying the USB cannot connect as the Device Descriptor Request Failed.
This on my Windows 8.1 laptop. I've also tried on 3 other computers which I have previously never had an issue - a Windows 7 Pro installation on a desktop, a Windows Vista Premium desktop and another Windows 7 edition. Has there been a windows update lately that killed compatibility with this device?
Anyone else having trouble connecting their Zen lately?

Hi ccnicholls,
The ZEN X-Fi 32GB supports Windows Vista, Windows XP Professional x64 Edition, Windows XP (Service Pack 2) or later.
The last driver update was in Oct 2008. It is not compatible with Windows 8.1. You may wish to keep one of your systems with the supported operating system so that you can continue to use your player.
Best regards,
Colin-CL

Windows Vista not recognizing ZEN Mi

I upgraded to Windows Vista 32-bit ultimate, and my ZEN Micro is not recognized. I have let Vista search for drivers online automatically, but it finds no solution. Creative says there is nati've support, so why is my ZEN not recognized?

Update:?I downloaded the XP driver and ran it in XP SP2 compatibility mode. My ZEN now shows up under My Computer, however the device is still not recognized by MediaSource, ZENcast, or the playsure sync manager. I get the error "no device connected" even though it is showing up in My Computer and I can view my files. Any ideas?Message Edited by michaelgazin on 04-8-2007:58 PM

Trouble connecting Zen V Plus (4

I've been having trouble connecting my Zen V Plus to the computer. When I connect it I manage to transfer maybe 0-20 songs if I'm quick (I'm using WMP .0.572.545), but then everything freezes. I have to plug out the player before the computer and the player starts responding. If i reconnect it quickly I manage to transfer 0-20 additional songs.
The player's firmware is .0.03e, and I've got Windows XP Pro with Service Pack 2 installed. I've tried using both WMP and MediaSource, but I have the same problem. I've even tried formatting the hd and installing a fresh XP Pro (with SP2), but I get the same result.
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Can this be an error with the player?
Is this a good enough reason for me to get a new player?

I have the same product and hooked the player up before download, and now my computer won't recognize it being pluged in, how do i fix it, anybody?

Trouble with Zen Microph

I'm having trouble installing the Zen Microphoto drivers on my computer, i have searched the net and it seems like a commmon problem. Does anyone have any ideas on how to fix it.

Juventus0 wrote:I have installed the software successfully.
When you plug the ZMP in the computer, as any removable dri've it tries to install its drivers on the computer so the computer can recognize it. But my ZMP doesnt load the driver.
The ZMP isn't just a removable dri've though, and it's important to know whether it has the PDE (v) or MTP (v2) firmware. Makes a big difference how it's treated and in terms of what drivers it installs. That's why I asked for the firmware version before.
Assuming the ZMP even has a PDE firmware...
I have not updated the firmware either.
Yep, I'm not sure what it ships with and it might vary by country.

Computer isn't recognizing Zen V Plus two days after everything was working fi

My computer isn't recognizing my Zen V Plus. Everything was fine two days ago, I was able to upload music and create playlists. I have contacted Creative and they haven't been much help. Here is everything:. I am running Windows XP;2. Other items work when plugged into the USB ports;3. The player will charge when plugged into the USB port;4. It isn't being recognized AT ALL by the device manager, or the Zen V Series Media Explorer;5. I had already been using Windows Media Player w/ Urge prior to receiving the MP3 player (and as I mentioned it worked fine with the WMP for several days). Although I went ahead and downloaded the patch to be safe;6. I am always logged in as the administrator. Please help! Any advice is GREATLY appreciated! Creative has been horrible in offering support. They seem to ignore certain portions of my emails.

Thanks for the reply.
I have a tagging program, but I neglected to mention is exclusi'vely use WMA format. That doesn't matter.
There are no duplicate files, because I check that before uploading to the unit.
I've figured out a few ways to solve this problem, though. One way is to create a playlist. The Zen displays the correct file count this way.
Another way is to select files via album, artist, or genre, and THEN go back to All Tracks.
Jd

Device not recognized - Zen Visio

Day 3... I made the mistake of installing WMP beta without updating my firmware on my Zen Vision M player. It has not recognized my player since. I am not able to rollback to WMP0. I did a system restore to a couple days back before the WMP beta install. Shows WMP0, but device still not recognized. I have plugged another MP3 player and a camera into the USB 2.0 ports and they recognize fine. I updated the firmware on another computer - recognized device fine. So, I know the device works, and my computer is the problem. I am running Windows XP - Service Pack 2. At this point, I am out of options. I am assuming I need to edit my registry. Anyone have any suggestions before I chunk this into the trash and get an IPOD? Thanks for any replies.

i find it hard to believe that I haven't got a single reply to this problem, and neither a reply from creative (I've emailed them, and also replied to their automated email).
I've kept trying to test the mp3 player every few hours, and it worked only once since then. Again, when it worked, it worked on all three computers tested.
I really lost my interest in creative products now, so much different from the times of my creative muvo mx.
Is there really no solution? I'll just return it back

Lots of trouble with Zen Sleek, please he

Had to replace my Zen Touch today (finally gave up the ghost) and swapped it for a Zen Sleek. My head is battered with the amount of trouble I have had with this today, problems being......
*CD won't load, starts and then just gives up
*USB being connected to computer, Zen Sleek thinks it is charging
*Tried a few suggestions from the Zen Sleek topics and getting nowhere, have tried to download a driver but it won't let me.
I am really really at the end of my tether with this and I can see this Zen sleek being thrown at somebody very soon, please help me, any advice would be really really helpful

I have had this unit for over a year. The site does not seem to directly refer to it anymore but only mentions the 60 gig model until you find the right links in support. I saw your message while trying to bring mine back to life 9 months of non use. It is really to heavy for my jogs which is when I listen to music lately. Anyhow if you installed the device driver on the system it should recognise it. If you dont then windows is pretty dumb about it and a newer USB 2.0 system will shut off the current when it does not recognize it; .0 systems might charge it but 2.0 not likely. I have run into the same thing trying to get a quick charge on my motorola razer cell phone and I carry the driver on a flash dri've.
Once my zen M:30 did power up it appeared that the firmware had a problem. There is a recovery program which solved that and updated the firmware to the latest version. Since the unit worked until I turned it off I can only assume the error was caused by the deep discharge of the battery over 9 months. I did find it interesting that the 30 gig Microsoft zune crashed over leap year issues yesterday. I hope the older Zen firmware did not hav the same problem. :-)?
Anyhow the link to the recovery tool is here
http://www.creative.com/products/mp3...ol/welcome.asp
Good luck friend. Oh and the wallplug charger is a good investment. accessorygeeks on the web carries or did carry an assortment of things for the M series; cases screencovers garanteed third party chargers and usb cables

Micro media explorer not recognizing zen micro, organizer and Windows does.

I recently purchased a Micro 6, did all program installs. etc. and could never get it to work properly, exchanged it for another, had all the problems to get it recognized by Windows etc. and through this site, managed to get compatable with zen organizer and windows media player0, but the micro media explorer refuses to see it! I checked the registry and noticed that the two units are registered there (usb), could that be the problem, and if so ,how do I correct it's
It seems to me that I uninstalled the first unit, that this not clear the registry of it also?
Thanks in advance.

I have KINDA the same problem. The Zen Media Explorer doesn't reconize my device and I don't know HOW to make lists etc in the MediaSource Organizer (is there any tutorial f?r it or something? i need lots of help there.. how to make lists and how to get em into the Zen).
I've had to copy / paste music to my zen manually.. which takes longer than necessary and I can't make fancy lists etc.. Help would be very appreciated :/
Oh, and I have version 2..02 if that makes any diffrence.
Thanks.
Message Edited by mercyfuljim on 0-23-2006 06:36 PM

Creative mediasource organizer not recognizing zen microph

I jusr recently had to restore my laptop to factory settings so I had reinstall creative. But now when I open the mediasource to try to get songs off of my microphoto on onto my laptop, it doesn't show my zen in the little dropdown where it shoes pc library, burn cd and something else. Any ideas what's wrong?

boredomkillsme,
Try installing this plugin.
Jason

MediaSource not recognizing Zen Touch pla

Hello,
We recently got new PC's at work and I didn't have my cd with me... so I downloaded the drivers/media source for my Zen Touch. I followed the troubleshooting steps - reinstalling, etc. Windows sees the player and I can click the Zen player icon in My Computer (sees it as an external dri've) and can see all my songs... but when I get into MediaSource it doesn't realize I have a player installed. It's not an available source dri've at all. I noticed it never says "device connected" on my player's screen like I think it used to on my old pc when I'd bring up the media source. what am I missing or doing wrong?

You need to install "Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource" in addition to MediaSource itself.

Trouble with Zen Ne

I just got a new Zen Neeon last Thursday. I put a few cds on it last night, and it seemed to be working fine, but when I attempted to turn it on this morning, I got a message that says "File system error" and my player immediately turned off. Any reasons as to how this happened or how I might fix it's

Kvick,
Please follow these steps to access the recovery mode. If this is not working for you, please feel free to contact Customer Support for further assistance.

Trouble with Zen Mi

Hello,
I purchased a Zen Micro 5gb and opened the box yesterday. The sound is only coming out of one earphone, occasionally it will come out of both but only for a few seconds at a time, then it goes back to just playing in one of the earphones. What do I need to do to fix this?
Dissapointed,
Bufordfamily
<EM>Moderator note: Moved this message out of the "share your experience" thread and changed the subject to a more fitting description. In the future please post questions in their own thread or a related one.</EM>
Message Edited by Jeremy-CL on 07-22-2005 08:4 PM

Bufordfamily wrote:
Hello,
I purchased a Zen Micro 5gb and opened the box yesterday. The sound is only coming out of one earphone, occasionally it will come out of both but only for a few seconds at a time, then it goes back to just playing in one of the earphones. What do I need to do to fix this?
Dissapointed,
Bufordfamily
<EM>Moderator note: Moved this message out of the "share your experience" thread and changed the subject to a more fitting description. In the future please post questions in their own thread or a related one.</EM>
Message Edited by Jeremy-CL on 07-22-2005 08:4 PM
Bufordfamily-
Where did you buy your Zen Micro from? I'm curious because I have mine coming today and I'm beginning to get nervous about this phone jack issue.
Thanks.

Trouble with Zen VPlus softw

I have a Zen VPlus. I just installed the programs on the installation CD to my laptop, but now I keep getting a "friendly reminder" to register my player. Which I have already done. This reminder will not go away, not even if I hit the (X) button in the upper right corner of the window. I also cannot uninstall the Creative Resistration part of the programming, which would have been the first way I would have tried to fix it.
Anyone have any advice?

Hi,
You could try this article.
Best of luck.

Troubles recognizing Zen Mi

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