Troubles while installing the Application Manager

Hello, I want to try the trial version of the new cloud service, first I wanted to use photoshop so I downloaded the application manager but everytime I run it, it gets stucked for hours so the installation never takes place, I really want to use the cloud service but first I want to try it as a trail, and so far is thas been very frustating to do so, I cannot even install the manager.

Use this link http://www.adobe.com/applicationmanagerpatch/index.html to install the Adobe Application Manager.

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Hi,
Thanks for the reply.
For example,the 112 application which i want to copy is having 129 pages.
The application is working great and is having no errors
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I get an error trying to install the download manager prior to downloading my new DW CC. Any ideas?

Operating system - Windows 7 (64b)
Computer ASUS
Running Windows Security Essentials and a couple of malware scanners
Are there any special requirements to get this download manager to install?
I have Carbonite backup that was in progress, and I paused that. Also turned off the malware scanners.
Here's the message I get "Adobe Application Manager is corrupted and must be reinstalled. Please contact Customer Service, which evidently doesn't exist except in these volunteer forums. Not impressed so far.
Message was edited by: bethjinkerson
I resolved this myself. Instead of installing the application manager, I needed to install Cloud Desktop. That seems to have allowed me to install Dreamweaver.
Message was edited by: bethjinkerson

Moving your thread to a more appropriate forum.
Thanks,
Preran

Encounted an issue attempting to install Adobe Application Manager after purchasing monthly sub.

Just signed up to adobe cloud two days ago, but wasn't able to start installing the Application manager till today. The application downloads to my desktop fine, but when I try to open EXE file, I get this has an error message:
WE'VE ENCOUNTERED THE FOLLOWING ISSUES:
THE REMOTE SERVER IS NOT RESPONDING IN A PROPER MANNER. PLEASE RETRY IN A FEW MINUTES.
So, I waited about an hour. Clicked on "retry" same error message appears.
I'm running off of Windows XP Pro.
I've downloaded a free trial of AI, and even checked to see if Adobe download assistant worked and it did abd I've never encountered this issue before.
So, I'm not to sure what is going on. Is there a way I can download programs individually without having to download the application manager? Or am I missing something.
Thank you for your assistance!

It sounds like you are running into network configuration issues. Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common solutions to these type of difficulties.

PremierePro uninstalled, but saying installed in Application Manager?

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Regards
Nat

Hello,
I used the uninstaller location within the application folder.
I think I have solved this. I ended up going back to the beginging and re-downloading the trail from the website. Once installed the old fashion way, I signed in as a subscriber when asked for registration and I was back up and running.
Would be good to have Application Manager know when the software has been uninstalled, so you can re-click the install button or have some options?
Thanks for getting back to me.
Nat

Cannot install Adobe Application Manager

When I install this, I first get an error saying another instance is already running. The installation then proceeds and goes through the motions installation but at the then, I get an error saying "Adobe Application Manager failed to install". I've combed through my Windows Task Manager for things like "PDApp.exe" and "setup.exe" but I couldn't find any. I have a bazillion processes running and I don't have time to go through each one trying to figure out which is the right one. How do I install the Application Manager? It seems like all the CC apps needs the updated version of Adobe Application Manager in order to install.

Problem resolved. I called the 800 # and spoke with a technical support person in India. The steps to resolve were to rename the directory paths (2 of them) that pointed to the old Adobe Application Manager, then download the Adobe Cleaner Tool and use it to remove the Adobe Creative Cloud Desktop App. I logged off and then logged back in and re-downloaded the Creative Cloud Application manager and I was able to download (finally) Photoshop CC.
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Hi Jeff,
I am having a similar issue. Application manager says these programs are installed: Ps, Ae, Dw, Sg, Pl, Creative Cloud, but only Air and Premiere show in the Programs and Features panel as having been installed. The directories are all there, too, under Programs, but the programs won't run (nothing on start menu or in the programs list from that).
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Second, I would try manually installing the programs that are missing, but I don't know if that's safe considering the targeted directories are already full of files and data, as if they were installed, but didn't register properly with Windows to be able to be run.
I am not blaming Adobe on this, by the way, but I suspect that, because it was taking so long to install all the listed programs, I left the computer on and went to sleep, and possibly some power-saving feature interrupted the installation progress. It's a brand-new, very fast laptop, a Lenovo Y500 with Windows 8, and I just don't know how to control everything on it yet.
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Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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if that fails, uninstall,clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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CS5 Bridge is still there so I can get into the photo editor to de-activate it and re-install.
However, all of CS3 has disappeared so I cannot get into it to de-activate.
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Thanks and have a happy day!

Don't worry about activation unless you are installing on a new and different machine. Simply reinstall in order. It should all work.
Then install any updates. Product updates
After that, let me know how it went and if there are any further questions.
Gene

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

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update directly, Product updates

Troubles while installing the Application Manager

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