Troubles with the hold button...
Simply put, my hold button no longer reliably works. If I turn it on, perhaps one out of four times does it actually put the iPod into "hold" mode and prevent the buttons from changing settings. Has anyone had the same problems and are there any simple solutions I should try before giving Apple a ring? I don't really want to send my iPod in for repairs after having only owned it for 5 days!
To follow up, I gave AppleCare a call this afternoon and spoke with a tech. He recommended that I send it in and as he was filling out the paperwork, found out that for such a new product, he needed to pass it up to a higher level support representative.
After speaking with this new rep, he also agreed the product needed to be repaired, but instead of continuing with the previous paperwork, declared the product DOA and transferred me over to the Apple Sales team.
Finally, after just over 40 minutes on the phone, they had finished with all the paperwork and I should be receiving a brand new iPod after I send the current one in. On one hand, this was a lot of hassle for a hold switch but I am pleased that I'll be receiving a brand new iPod. Moral of the story: if you're phoning in for tech support, be prepared to spend quite a bit of time on the phone and on hold!
Similar Messages
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My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?
Try this...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430 -
Help with the hold button on my ipod
First, my ipod was starting to act up so I went onto the apple website and reset the ipod using what they told me to do (hold the menu and the center button at the same time) which of course I lost everything. Well when it came back on I plugged it into my computer and it recognized it and everything, acted like it was syncing my music and videos and when I unplugged it, only the names of the artist and songs were on it, 3 songs actaully went thru corrently, one of them for some reason was cut short the other was somehow mixed in with another song. I thought it was my computer so I tried it with my mother's laptop. It did the same thing. Then it decided it wouldn't turn on for anything, I plugged it into the charger and now it charges and comes on but the hold button won't go off, I've tried flicking the switch tons of times, I've tried resetting it, but with the hold button on I can't do anything. How can I get the hold button off. The warrenty is expired on it, is there a way I could take it back to apple for a new one or a refurbished one, for free? Or would I have to pay like $150 for it? Is there a way I could fix it at home?
it might be a malfunction in your device. you might ave to send it to repairation
1.ave you try resetting it or restoring it?
2. did your hold boutons whas working beffor? -
Only had my iPhone 5 a week and already I'm having trouble with the home button? Any soloutions
Only had my iPhone 5 a week and already I'm having trouble with the home button? Any soloutions
Sure. Take it back. If you got it from new it has a warranty.
Or describe the problem fully in case we can help. "Having trouble with the Home button" doesn't give much of a clue.... -
Having trouble with the home button
I'm having trouble with my home button. It works when it wants to. Has anyone else had this trouble?
Try these three very basic troubleshooting steps and see if any of them help.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
This involves using fhe home button but try it anyway .....
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit all apps and restart. If you have multitouch gestures turned on, you can swipe up from the bottom of the screen to get to the task bar.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
Is anyone having trouble with the "home" button not responding after upgrading to 5.1.1 OS?
Is anyone having problems with the "home" button not responding after upgrading to 5.1.1?
You will not belive how I accidently solved this - !!!
Yes I had the problem immediately after the 5.1.1 'cloud' upgrade, the problems started (on my iphone 4) ... I followed the 'get power down button, then hold HOME for 30 secs' solution, but no result, nothing seemed to work and I was starting to get a bit agressive with the keep it pushed, multiple double click frustrations, icopybot multigesture solutions etc. and paid money ... but this comedy solution now works ...
I discovered it because I ordered a waterproof case for my iphone for my motorcycle ... I've just fitted it to my iphone and all the problems have gone ??? what! ... so wondering why I looked at what the home button on the casing was doing - it was pressing ACROSS the home button i.e. it converted my finger point into a wider 'PRESS
so taking the new case off, instead of using the point of my thumb to press HOME, I used the flat of my thumb to emulate it ....and initially nothing, so I wondered if it wa making better 'cross button' contacts, so I licked my thumb, wiped it and then tried again! - it worked!
I can't explain it but it seems to work - try it! if the double click on HOME doesn't work lick your thumb dry it and try again! I've just done it again
what a mad techno world we live in! :-)
Dave -
A problem with the hold button
I have had a fully functional ipod Nano 3g since I bought it. The other day the hold button did something weird. It usually clicks left or right easilly. It clicks right or in "hold" position now, but I have to push hard to slide it about 3/4 to the left or "unlock" side. It can be held or unheld but i was just getting annoyed with pushing hard. Please help
me too i have the same problem but no one answer
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Anyone having trouble with the home button after upgrading to Ios6
Is anyone having problems with the home button not working correctly after down loading ios6?
I haven't but try resetting...
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
No data will be lost as a result of a reset. -
My ipod is turning on and off with the hold button
Yesterday, my ipod ran out of batteries. I tried to turn it on to charge via a USB cable. It now turns of when the hold button goes into the hold position. Therefore I can't move the wheel. The batteries have been fully charged. Help?
"It now turns of when the hold button goes into the hold position. Therefore I can't move the wheel."
That's the whole idea of the hold button. It disables the iPod controls so you won't be able to use the clickwheel. -
I was using the Hold switch without a problem since I got my mini last June. Just recently the Hold switch starting acting up. First it was staying engaged after I switched it off - I know this because I can connect it to my computer and when it is recognized and lights up, I can see the locked icon. After I disconnect it from the computer the screen is blank and doesn't respond - can't reset it either. After an hour or so though it finally seems to become unstuck and I find it turned on by itself.
Now the latest "mind of it's own" thing is that while I'm playing songs, the locked icon will come on intermittenly. I've looked for articles and questions but don't see this problem. Any suggestions?For a couple of weeks I worked around this by turning
off the hold switch about an hour before I wanted to
use it, and it would turn on.
I had to charge it this weekend, and since, I can't
get it out of the hold mode. Again I can tell it's
locked because when I connect it to the computer (and
the hold switch is off, I can see the locked icon.
Any body else experience this kind of hold switch
problem??
I am having a problem with my ipod 4th gen. It will not get out of hold. The closed lock stays in the upper bar of the iPod.
I toggle and toggle - to no avail. Help. I do not want to buy another. I got it 12/2004. -
Their is a problem with the button on front of my iPad it does not work all the time you have to press it very hard to make it work most times any help please
Ipad User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
About a week ago I turned the hold button on and couldn't get the hold button to turn off for almost then an hour. Then it just stopped and I haven't had the problem since. For the last three days, I've been having a different problem with the hold button. When I push the button to the hold position, it's like the ipod doesn't register it right away. It can take anywhere from 10 seconds to 1 minute for the hold symbol to come on and the ipod to actually be in the hold cycle.
I fully charged the ipod and reset it by pressing menu and select but that didn't change anything. Anyone know whats happening and how I can fix it?Try putting it in "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651 and then restoring it with ipod updater 06-28-2006
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I just uploaded the latest IPad software to my IPad and am now having loads of trouble with the device recognizing "online buttons", that is, links, etc. what can I do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.
Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem. -
Has anyone had trouble with the middle mouse (open in new tab) button lately?
Hi gang. Since v29 came out, I have been having trouble with the middle mouse (open in new tab) button.
Sometimes the button does not register with Firefox. And sometimes FF acts like I pressed it several times.
Has anyone else had any problems? I use an add-on called
'''''[https://addons.mozilla.org/en-US/firefox/addon/mclickfocustab/?src=collection&collection_id=33bf10fa-666d-45a2-9bc9-491ce21671c6 MClickFocusTab]'''''
I disabled it but the problem was still there.''''' "Sometimes the button does not register with Firefox. And sometimes FF acts like I pressed it several times." '''''
Sounds like a mouse on its' way to mouse-heaven. Seriously, the exact symptoms I have seen with a dozen 3 button mouse's (?meese - ?mice) over the last 15 years. <br />
Not registering a click is usually due to a dirty contact. And the "double-click" is when the flat spring looses tension and bounces.
I have had similar happen with the left button, too. But when it happens to that button it is more noticeable much sooner.
I bought a box of a dozen A4D house branded infrared wireless 3-button mouse's for like $24.00 back in 2000 that were on clearance because the driver disk didn't support W2K, only Win95, 98, and NT4. I got newer drivers from the A4D website and wore all 12 out over the 8 or 9 years. I even fixed a few that broke from the parts from other broken mouse's. I still have 6 or 7 of them laying in the "needs to be fixed" box under my workbench. I'll probably never fix them though, the nano receiver USB mouses I have been using for the 4 or 5 years have much better battery life and lately only need one AA battery.
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