Troubles with wireless keyboard and iMac

My iMac won't recognize most of the keys on my wireless keyboard. Only several of the function keys seem to work. I've even tried replacing it with a new wireless keyboard, which worked to type in the pairing codes but also wouldn't enter any text into the password field. Since I'm stuck at the login screen and can't enter my password, I can't access any of the software troubleshooting programs that apple support recommends. I just ran an update several days ago. Could that have caused troubles?

1) You need to go into more detail as to the trouble with the wireless keyboard
2) Why can't you get a USB one? You can't order one online? Borrow one from someone?
Without some kind of text entry to enter the password this is going to be difficult.

Similar Messages

  • Mac mini first start up trouble with wireless keyboard and magic mouse

    Do you need to use a USB keyboard and mouse for your first mac mini start up? I've just fired it up for the first time and got a strange start up screen. The icon looks like a battery compartment with a green switch with an arrow pointing up. I've read all of my manuals and can not find anything to help me. Any ideas??

    Yes you need to use a wired keyboard.

  • Initial set up with wireless keyboard and mouse!!

    My gods, I set up a mac mini with wireless keyboard and mouse. It stead fastly refused to find the brand new apple wireless mouse. I had to plug a wacom in, in the end to get anywhere. Then it would not find the keyboard, again apple wireless. It did find the keyboard but when it started the pairing just came up with no keyboards were found.
    I struggled in the end and after around 10 minutes blagged the keyboard, I don't know how it just suddenly worked.
    Thinking about this I had the self same problem on a wireless keyboard and mouse for an iMac as well I installed for a friend, it took ages and ages for the computer to discover the two apple devices.
    Am I just unlucky or is there voodoo involved? Luckily I am a seasoned apple user so got there in the end, but if I were a switcher and the very first experience of my new mac was it could not find its own mouse, I would not be impressed.

    I've been using the Apple wireless mouse and keyboard with my Mac mini for about a year.
    I've noticed that whenever the batteries for the two devices are running very low, they may not be recognize by the mini. Other than that, they are fine.

  • Trouble with internal keyboard and touchpad

    Hi,
    Yesterday I just out of nowhere started having some trouble with my keyboard and touchpad on my MacBook Air.
    The problem displayed itself on various ways. One thing was that I couldn't press regulary with the touchpad. When I was pressing one time, it acted like a pressed with two fingers. When I tried to type in my password on the administrator page, some of the keys didn't work at all and some started to act weird. For example when I was pressing the letter B, the "bar" which displayes where you are in the text (don't know the word in English) went backwards, and when I pressed the letter F it went forward. This seemes so weird and also gives me a hope that it might be some setting failure though B stands for backwards and F stands for forward.
    I could log in to the guestpage where I tried to write in "notes". In notes, no letters at all was working, only numbers. When I tried to shut the computer down from the apple symbol I was asked to write administrator name and password. When I tried to mark the name to write it, there wasn't a "bar" but a cross, but on the other hand did it work to write in the password field. But of course not B and F..
    Usualy I'd just press the on/off botton until the computer lockdown, unfortunately the botton doesn't work. So the only thing I could do was to let the battery die and hope that it would start when I recharged it and pressed start, this didn't go as well as I hoped, so now I'm stuck with a dead macbook air.
    Any ideas of what could be the problem or/and any solutions what might do the trick?
    Extremly greatful for any answers

    Yes you need to use a wired keyboard.

  • Can't use Filevault 2 with Wireless Keyboard and Mouse

    Am I the only one who can't get File Vault 2 to work with a wireless keyboard and mouse? It seems that the "Recovery Partition" of Lion which you have to log into in order to enable File Vault 2 doesn't support BlueTooth devices so it's impossible to log in and start the encryption process. And after using a USB keyboard to do the encryption, I now can't log onto the encrypted disk for the same reason.
    I can't believe that nobody else has noticed this, so what am I doing wrong?
    Thanks

    I have exactly the same problem; I have an original Apple Wireless keyboard (the older, full-size white and clear plastic keyboard), and a Logitech MX-Revolution mouse, both work just fine using the recovery partition, but don't respond at all for the FileVault login prompt.
    The mouse just doesn't do anything, and if others are getting USB devices to work then my mouse should work since it has its own wireless receiver, masquerading as a USB device, but it's just frozen in place. Meanwhile my keyboard appears to connect normally, but the login screen is completely unresponsive, pressing caps-lock doesn't cause the caps-lock button to light up, even though I know the keyboard works just fine.
    Considering the push for more wireless by default it seems odd that this problem exists, especially when my devices all work perfectly fine for selecting start-up disk, starting up from CD and so-on. Does anyone have a more concrete fix for this? FileVault 2 was one of the features I was really looking forward to but I can't even properly enable it, I'm just fortunate that Lion at least stops the process if you don't log-in successfully the first time.
    As a side note; is the same pre-boot login required if you enable FileVault encryption on a non start-up volume? If not, at what point does the volume become available? I'm hoping to separate my OS and user folders onto my SSD and regular HDs respectively, but if I enable FileVault for my HDs only, will I still need the pre-boot login?

  • Problem with wireless keyboard and wireless mouse

    All of a sudden, after more than 6 mos., I am having problems with both the wireless keyboard and wireless mouse. I am getting a "connection lost" message on the screen with a picture of the keyboard. It only stays there a few seconds, disappears, then the keyboard is ok again.
    The mouse is even more frustrating. I am not using the ball for scrolling, just moving the mouse to move the pointer. It will be working perfectly, then for 15 to 30 seconds will either not respond, or be extremely slow, then be ok again. This has repeated a number of times today, especially when I am in iTunes. The batteries are fine in both devices, since I had the problem, changed the batteries, and still have these problems. Any ideas?

    Brian, I called Apple and I think they fixed the problem with the keyboard. Unfortunately, I did not write down the exact keystroke sequence they gave me, but let me tell you what I did. I unplugged the computer and waited 60 seconds. After I plugged in back in, I was told to immediately hold down 4 keys. I think they were something like Ctrl, Command, Shift, and R. Those may not be the exact keys, maybe it was Option instead of Ctrl, and maybe R is not right. I am not sure. Those keys are held down until the second beep is heard after the computer was turned on. Supposedly, this re-established connections between the computer and the keyboard. Sorry I did not write down the key combination. If you can, call Apple and get the proper key stroke combination

  • Linksys Wireless Router Conflicting with Wireless Keyboard and Mouse?

    I am getting ready to purchase a Linksys Wireless-N Router with a PCI Wireless-N Adapter (2). Will I have a conflit with my Microsoft wireless keyboard and mouse? I have two home computers that I want to set up with a wireless router. Should I use a Linksys Wireless-N Home Router or a Linksys Wireless-N Broadband Router? Which Wireless-N PCI Adapters should I use?

    No you should not have a problem with the router conflicting with the wireless keyboard/mouse.  They are on a different frequency all together from the wireless router.
    Richard Aichner (Ikester)

  • I have 2 iMacs in my home, both with wireless keyboards and mouses.

    I have a problem where one mouse/keyboard will connect to the other and vise versa. is there any way to lock the keyboard and mouse on one computer?

    Try renaming one of the keyboards. If that doesn't work then you need to set up separate passcodes for each one. You do this in the BT preferences.

  • Mapping problem with Wireless Keyboard and Japanese iPhone

    Hi everyone:
    This seems to be a slightly obscure question -- at least, I can't find a ready answer for it with the search terms I've tried, possibly because most people don't use this particular accessory with the iPhone.
    I have an iPhone 4 that I bought from and use on Softbank, the carrier in Japan, where I live.  While visiting the United States recently, I bought an Apple Wireless Keyboard from an Apple retailer.   I wanted to carry it with me for use with my iPhone, so I would reliably have a convenient way to access the Internet without being confined to the touchscreen keyboard.  (I live in a rural area where WiFi spots are uncommon, but my iPhone's access to Softbank's data network is fairly good and consistent.)
    However, to my frustration, I can't use the keyboard due to a mapping problem.  The Bluetooth connection is fine -- the iPhone can discover the keyboard.  However, the mapping is off: typing "Q" gets me "A," typing "Z" gets me "W", numbers and punctuation are off, etc.  The key point: This is NOT a problem with the International Keyboard settings (under the Settings -> General -> Keyboard -> International Keyboards menu).  I have the Keyboard setting set to QWERTY, which is the layout of the Apple keyboard; I have tried all the other possibilities, just in case.  None of them work.  Setting the Keyboard setting to QWERTY does not make the external QWERTY keyboard map correctly.
    The rather ironic addendum is this: While on a recent trip to Tokyo, I visited the Apple store in Shibuya and, after concluding the main business of my visit (discussing my MacBook's battery problems with an English-speaking staffer), I took out my iPhone and keyboard and asked him about my mapping problem.  He started with the Keyboard menu, tried the same things I had tried, realized they weren't working, and puzzled over the problem for a while.  Then he did this: He hit a key combination (I believe) that brought up a menu on the iPhone's screen.  "Ah, there's your problem," he said, and selected a new setting.  The problem was instantly fixed.
    To my chagrin, however, I neglected to write down what "Ken" had done to fix the problem.  Argh... I was looking at the iPhone upside-down; I'd already taken up more than half an hour; people were waiting, and I guess, being used to living in the countryside now, that I'm not used to Shibuya crowds any more.  Anyway, I didn't take careful notes or ask him to walk me through it, and now I cannot recall or repeat what he did.  And I still can't use my keyboard!
    Any ideas or advice, anyone?  How did "Ken" fix my problem, and how can I repeat it?  Much, much appreciated, in advance.

    THAT'S IT.  Sir, you have solved my problem.  Thank you!!
    And I feel a little silly; this will doubtless seem to an expert as if it should have been obvious all along.  But isn't that always the way in hindsight?
    Here's what happened: The key combination I was trying to remember was "Apple/command + space on the hardware keyboard," as you just said above.  The "menu" it brings up is, apparently, a list of keyboards.  I take it that this list is the same as the list of the "virtual" keyboards on the iPhone?  I have never had more than one external keyboard -- the Apple Wireless -- but I do have several keyboards active virtually, as the iPhone in Japan seems to come with both the "Nihongo Ten-key" and the "Nihongo Romaji" keyboards active, and I added several other languages as well.
    When I hit "Apple/command + space," this list comes up on the iPhone's touchscreen.  Highlighted and checked at the top is "English," just as if it had been selected all along.  But nonetheless, when I first turn on and pair my keyboard with the iPhone, I need to perform this key-combination action, as if to "reselect" English, and then the keyboard promptly starts working properly as QWERTY.  I can only assume that one of the others had been default-selected before -- presumably one of the Nihongo ones? -- and that this was causing the interference.
    Thank you again!  You have made me and my wireless keyboard very happy.

  • No connection between wireless keyboard and IMac

    I had to change batteries in my wireless keyboard for my Imac. After that I did not manage to reestablish the connection between the keyboard and the machine. I did not manage to get the blue tooth going again before I went to bed and the session timed out , my IMac is now locked and since my keyboard does not work I am not able to type the password. How can I solve this?

    Are the batteries installed properly?  Have you tried other batteries?
    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
    Plan B:  It's a good idea to keep a wired keyboard as a standby.  Suggest that you get hold of one. 

  • Help with Wireless Keyboard and Mighty Mouse please!

    Hello. I own the wireless Mighty Mouse as well as the wireless keyboard for Mac, and while ago I set them up to work on my Mac, but I don't use them very much so I want to give them to my parents for their Mac. The thing is, I forgot how to set it up or install it or whatever. Can anyone tell me how to get the wireless mouse and keyboard to work, or what the install process is for them? Was there a CD that came with them that I need to install drivers with or something? Anyways, I have the mouse and keyboard sitting up here next to this computer, and I've turned them on with the switches on the back, but they're not working. What do I do next? Thank you!
    -- Andrew

    Solution
    Turn your Bluetooth keyboard and/or mouse off for 30 seconds, then back on.
    If the keyboard or mouse doesn't respond, or if an alert message appears again:
    Connect a USB keyboard or mouse.
    Open Bluetooth preferences (choose System Preferences from the Apple menu, then click Bluetooth).
    Verify that Bluetooth is turned on. (You can also do this with the Bluetooth menu bar item, if enabled).
    Pair the keyboard or mouse by setting it up as a new device.

  • Trouble with wireless n and smb shares

    I have a bit of a per-plexer here.
    I have a personal mac that up until a little while ago, ran 1.5.8 flawlessly for six months since i had it.
    This included a lot of mounting my windows 7 file server and watching movies or listening to music over wireless G. Every night in fact I would fall asleep to a movie, then wake up and play some music from my music folder on the same server.
    The battery would die nightly of course. Morning, charge it up with some music on.
    I picked up a copy of snow leopard upgrade for 30 bucks when it was released or there about and installed it. Went fine and I continued happily using the machine for about 2 months.
    Then I bought a belkin wireless N gigabit router, to replace my wrt54g. It worked alright and I continued my daily/nightly routine, watch a movie, sleep, listen to music.
    However the first morning, and every morning subsequently there after I have run in to a pain-in-the-butt problem.
    I awoke to find, like always, my server shares still mounted (or at least they appeared to be). But opening any of them would present a blank finder window, like no files were available.
    Unmounting and re-mounting the shares would fail, with a message saying unable to connect to the PC.
    So, what do you do next? I reboot. My programs close, the dock, finder, my background turns to the blue solid.
    System stops re-booting... it sits here, with a plain cursor and I am unable to do anything but hard-power it off.
    After a hard-reboot,everything functions normally until it hibernates or sleeps with the samba shares.
    I took the router back and got a dlink n/gigabit router instead, cussing out belkin on my way to the store. No change!
    So I reinstalled (I didn't even archive, i just blew it away) - installed 10.5.8 again, upgraded to SL, and connected to my wireless. I can still reproduce the issue.
    So, i'm bummed, i've tried a lot of things I wont bother listing here but one more important detail i wanted to add is:
    I work at a company that has blanket wireless b/g coverage using multiple access points and a controller to do load balancing and access point switching.
    Recently, we got a few N access points from the provider and I set them up around the office in a new, isolated SSID on the subnet i do my work on. Using WPA2 Psk, like at home.
    So, now to be fair I've got a slightly-newer mac at the office, same unibody but late 2009 instead of early 2009 (sd slot instead of express slot). I threw SL on it, and connected to the new SSID i setup and finally connected to our netapp and left for the night.
    Come in in the morning and I can reproduce the issue on the work mac.
    So, two different macs, 2 very different N wireless networks and 2 different file server platforms. But same prob, **** thing chokes overnight.
    I have been able to reproduce this issue with a slough of late 2009 macs at the office now, as I handed out the SSID key to those with SL as my unwitting test subjects. Everyone's coming up with the same problem.
    Has anyone out there run in to this? It's such a huge issue i'm surprised i can't find anymore information about it!
    Thanks,
    Josh

    I took a look at the logs and copy and pasted a lot, these are a few before and many from AFTER the hibernation last night.
    10-04-15 12:23:59 AM kernel hibernate image path: /var/vm/sleepimage
    10-04-15 12:23:59 AM kernel sizeof(IOHibernateImageHeader) == 512
    10-04-15 12:23:59 AM kernel Opened file /var/vm/sleepimage, size 2147483648, partition base 0xc805000, maxio 400000
    10-04-15 12:23:59 AM kernel hibernate image major 14, minor 2, blocksize 512, pollers 5
    10-04-15 12:23:59 AM kernel hibernateallocpages flags 00000000, gobbling 0 pages
    10-04-15 12:23:59 AM kernel NVEthernet::setLinkStatus - Valid but not Active
    10-04-15 12:23:59 AM kernel AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    10-04-15 12:23:59 AM kernel System SafeSleep
    10-04-15 6:52:18 AM kernel hibernatepage_listsetall start
    10-04-15 6:52:18 AM kernel hibernatepage_listsetall time: 101 ms
    10-04-15 6:52:18 AM kernel pages 270008, wire 57222, act 56136, inact 190, spec 78, zf 0, throt 0, could discard act 30534 inact 16602 purgeable 6519 spec 102727
    10-04-15 6:52:18 AM kernel hibernatepage_listsetall found pageCount 113626
    10-04-15 6:52:18 AM kernel IOHibernatePollerOpen, mlget_interruptsenabled 0
    10-04-15 6:52:18 AM kernel IOHibernatePollerOpen(0)
    10-04-15 6:52:18 AM kernel writing 111988 pages
    10-04-15 6:52:18 AM kernel image1Size 126571008
    10-04-15 6:52:18 AM kernel PMStats: Hibernate write took 3775 ms
    10-04-15 6:52:18 AM kernel all time: 3775 ms, comp time: 767 ms, deco time: 0 ms,
    10-04-15 6:52:18 AM kernel image 226658304, uncompressed 458993664 (112059), compressed 223746576 (48%), sum1 44b2f2dc, sum2 b54e1f71
    10-04-15 6:52:18 AM kernel hibernatewriteimage done(0)
    10-04-15 6:52:18 AM kernel sleep
    10-04-15 6:52:18 AM kernel Wake reason = PWRB
    10-04-15 6:52:18 AM kernel System Wake
    10-04-15 6:52:18 AM kernel Previous Sleep Cause: 5
    10-04-15 6:52:18 AM kernel en1: 802.11d country code set to 'X0'.
    10-04-15 6:52:18 AM kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    10-04-15 6:52:18 AM configd[14] network configuration changed.
    10-04-15 6:52:18 AM configd[14] setting hostname to "hostname.local"
    10-04-15 6:52:19 AM kernel NVEthernet::setLinkStatus - Valid but not Active
    10-04-15 6:52:19 AM kernel en1: 802.11d country code set to 'US'.
    10-04-15 6:52:19 AM kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    10-04-15 6:52:20 AM kernel Auth result for: 00:24:01:f3:01:5a MAC AUTH succeeded
    10-04-15 6:52:20 AM kernel AirPort: Link Up on en1
    10-04-15 6:52:20 AM kernel AirPort: RSN handshake complete on en1
    10-04-15 6:52:22 AM configd[14] network configuration changed.
    10-04-15 6:52:22 AM configd[14] setting hostname to "hostname.domain"
    10-04-15 6:52:27 AM Firewall[407] krb5kdc is listening from :::88 proto=6
    10-04-15 6:52:27 AM Firewall[407] krb5kdc is listening from 0.0.0.0:88 proto=6
    10-04-15 6:52:40 AM ntpd[310] time reset +0.219956 s
    10-04-15 6:53:36 AM [0x0-0x25025].org.mozilla.thunderbird[839] Warning: unrecognized command line flag -foreground
    10-04-15 6:53:38 AM WindowServer[423] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    10-04-15 6:53:38 AM com.apple.WindowServer[423] Thu Apr 15 06:53:38 pluto.sunlab WindowServer[423] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    10-04-15 6:55:34 AM kernel smbfssmblookup: smbfssmbqpathinfo error = 60
    10-04-15 6:55:34 AM kernel smbfssmblookup: smbfssmbqpathinfo error = 60
    10-04-15 6:55:34 AM kernel smbfssmblookup: smbfssmbqpathinfo error = 60
    10-04-15 6:55:34 AM kernel smbfssmblookup: smbfssmbqpathinfo error = 60
    10-04-15 6:55:34 AM kernel smbfssmblookup: smbfssmbqpathinfo error = 60
    10-04-15 6:55:34 AM kernel smbfssmblookup: smbfssmbqpathinfo error = 60

  • IMac with Wireless Keyboard and Mouse question

    My mouse doesn't do anything when I right click. It is a standard wireless mouse, how can I get it to right click?

    The Apple Wireless Mouse doesn't have a right click button. To access the right click menu, hold down the Control key, and click the mouse wherever necessary.

  • Trouble with Mighty Mouse and iMac

    Something weird happened today. I moved my iMac to my fiance's home carefully packing it up in the box it came in. After unpacking and setting it back up, I got these audio "bleeps"(the noise the the computer makes when you press a button that doesn't execute anything). Problem is, this happens even when I scroll around the display. I intially thought that something was wrong with the mouse (or else a key was depressed on my keyboard-which it wasn't), so I changed to another 3rd party mouse. No bleeps coming from the iMac. So just for curiousity, I plugged the mighty mouse into my Macbook. NO NOISE. Now I'm wondering what the heck is up? Why does my iMac react to my mouse this way while my Macbook has no issues? Why does the iMac work fine with a non-Apple USB mouse? The might mouse came with the iMac and is not the wireless one. it worked fine up until this afternoon.
    Any suggestions???

    okay so I bought another MM at Best Buy. Brought it to my house and it worked fine with my Macbook. So i go to my fiance's house where I have set up my iMac 17". Lo and behold I STILL GET THE BLEEPS. What's more, the mouse makes a physical clicking noise- not through the computer but on the MM itself. ***??? So I start trouble shooting. I unplug all of my HDs and music peripherals. The MM still makes the clicking noise and keeps trying to execute things on the desktop even when I'm not pressing the front area. Then I get the idea to take the iMac downstairs as I recall that I used my initial MM on my Macbook in the kitchen and it worked fine. NO PROBLEMS AT ALL. So what in the **** is going on here? My MM is NOT wireless so why is it that ALL of the power outlets on the 2nd floor of my fiance's place screw with the MM?
    Is there something on the iMac that I need to change in terms of power handling so it wont be so damned sensitive. mind you, this problem also occurs when using the MM and MAcbook upstairs. What gives???
    I would really appreciate some clarification as to what this might be? RF noise?
    I' come from many years of being a PC and chasing down problems but this has got me stumped!

  • Mac mini setup with wireless mouse and keyboard

    Bought a new mini with wireless keyboard and mouse. Turns on, picks up the mouse and as soon as the registration setup window starts the connection is lost. It never picked up the keyboard. Apple support said it is not possible to set up a new mini with the wireless accessories so go buy wired ones. Is this really true? Is there a way to skip the registration window, install the wireless keyboard and mouse? Has anyone else had this problem?
    If what the phone support guy said is true then I am a very unhappy new Mac purchaser. Nowhere on the Mac mini site or even in the instruction booklet does it say that you have to have the wired accessories and now apparently I'll have to buy two of everything. Total garbage.

    Can you beg/borrow or steal any ("Windows") USB keyboard and mouse?  They should get you going.  You'll only need them for a few minutes when starting up, once.
    "Garbage" doesn't endear yourself when asking for help on an Apple board though!

Maybe you are looking for

  • Photoshop Elements 7 Editor crashes upon opening any image

    I have been trying for 2 days to get my Photoshop to work. I've used PSE7 for years, no issues. Suddenly yesterday, every time I try to open an image in the full editor, I get the "Photoshop has stopped working... check online for a solution or close

  • Error message on MXF Log & Transfer

    Haven't had this one before. I have another post running asking for assistance in converting MXF P2 card files to MOV without using FCP. I thought I should also post for help on the original problem. I take in a lot of video shot on P2 cards for edit

  • Installing OS X on a NEW hard drive

    I just installed a new hard drive on the macbook pro. however, when i run the installation disk it never actually installes os x instead it trys to install the applications, but cant find the drive. How do I install OS X on a new hard drive? Thanks.

  • Sql:variable and XML query performance

    Can someone help with sql:variable() in xml queries?  It seems that when I attempt to reference variables with the sql:variable(...) function in an xpath function (exist or nodes) it comes up with a totally different query plan, possibly ignoring my

  • Korean messages broken into multiple lines

    When I send messages to other iOS running devices from my Mac with Messages beta, the message I typed in non-Roman characters (Korean) will be broken into multiple lines word-by-word quite frequently, Also, there seems to be random punctuation added