Troubleshooting with Verizon Blackberry

I am sorry if this is in the wrong section. I just got a blackberry that is for verizon from a friend. it does NOT have a sim card. im not sure what kind of blackberry it is yet, because i havent gotten it yet. i currently have verizon and have a regular flip phone. i want to use this blackberry but not for internet, i want to switch from my phone to this blackberry and i know you can do it without going to a verizon store (because i do not want to pay for a data package every month). can i buy a simcard online and switch the numbers so my service goes to my blackberry? please help.
so basically i want to use this blackberry but do not want to pay for internet. thanks guys. you can move this thread if its not in the right place. sorry!

If you are on Verizon, you will not use the sim card. The sim card is provided for roaming purposes only.
With Verizon you cannot activate a BB on the network without being charged for the data plan. Sorry.
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Similar Messages

VISA troubleshooting with puTTY

I am attempting to talk to a device through USB but it acts as a COM port/ serial connection through a driver.
I am writing commands to the device, and the the bytes in port vi shows that bytes are being written to the device, yet the device does not respond at all.
I can easily operate the device through putty though. I know the device works as I have confirmed it through an oscilloscope. What else should I troubleshoot? Or, are there other easier ways to write/read to a serial port other than VISA
I've attached a standard writing VI I have also tried with no luck. Should I try to continue to use VISA, or can I emulate puTTY on labVIEW?
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Attachments:
basic_serial_write_and_read.vi ‏23 KB
Write_test2vi.jpg ‏198 KB

What termination characters are you using with putty? CR, LF, both? You have to send the same with VISA.
I'm not sure why you would attach an example that comes with LabVIEW. If you would read any of the hundreds of posts on this subject, you would know the example's string control is set for '\' Codes Display. Use \r and \n as needed.

Problems with Verizon Wireless BlackBerry Tour BlackBerry OS 4.7.1.61 update:

Problems with Verizon Wireless BlackBerry Tour BlackBerry OS 4.7.1.61 update - I was anxious to download the update to see if it addressed the sticky trackball problems and the low volume issue when using a blue tooth device. However, in the process of updating my BB Tour yesterday, the install stopped on the 8th out 12 updates. After a couple of 'retrys', the BB error message on the desktop came up which instructed me to: i) disconnect the device, ii) restart the computer. iii) restart the loading process and, iV) restore my data by loading the loader back-up file using Restore. Unfortunately my Tour was left without any software and the Desktop manager couldn't recognize it. The error message on the Tour was 503. Called Verizon Wireless tech and bottom line, the only fix is a new Tour, which they're sending me. Anyone else having issues with the update? Also, does it address the trackball and blue tooth issues?

I had issues with the trackball and had to have my Tour replaced. I was told this model does not have a removable trackball so the entire phone has to be replaced. My current one is working OK but does stick a bit. Seems to get worse over time. My wife's tour is newer and so far she is not experiencing the problem. Have not experienced a problem with the Blue Tooth volume.
I have another issue with this upgrade that I am wondering if anyone else has seen. My wife has the Tour as well. She was prompted to do the upgrade and went through it. It appeared to work except it blew out her Contact Alerts. When we put them back in we can no longer get the sound to play when she receives an SMS message in her holster. Vibration works but doesn't do any good when it is in her purse. Phones calls, calendar alerts, alarms all work in holster. As soon as we delete the contact alert the default SMS alert will play in the holster. If she takes her phone out of the holster the Contact alert will play. My phone is still running 4.7.1.40 and this function works fine. I am thinking about trying to put her's back to my version if possible but not sure the best way to go about this

Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
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Yes there are some issues with data connection with all carriers.
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Progams that work with Alltel and Suddenlink are no longer working with VERIZON (IRC)

I have worked this issue TO DEATH already and am getting FED UP!
I have been polite and nice and called customer support to get very short and not very explicit answers to this issue.
Complaint #1: When I call technical support and ask questions more complicated than " How do I plug in my computer?" they inform they are transferring me to TECHNICAL support. Okay so who did I call in the first place if not tech support.
Problem: IRC ( Internet Relay Chat) Is one of the main things that I enjoy doing online. Some do games, some do work. I do it all through my little IRC program. When I was with Alltel and had my little blackberry pearl. I could even get onto irc just fine that way. Getting on via a cell phone is kind of a pain. Small keyboard and lots of typing isn't my idea of that relaxing but.. okay whatever at least I could get on. Since Alltel became Verizon I was told to upgrade my phone to the brand new Blackberry Curve. Well now IRC didn't work. I upgraded to the LG Vortex. Now it works on my phone. So I upgraded my wireless card too and IRC worked just fine for a long time. NOW we are back to the same old same old.
For those of you not familiar with the program just wiki it. I have been told by NUMEROUS customer support reps that this program is not being blocked so this is the list of things I went through to make sure it was indeed NOT me or my computer.
Step 1: System restored before most recent updates to the last date that it was working.
NO GO
Step 2: Disabled firewall and virus software temporarily and even turned down my security on my browser
NO GO
Step 3: Re updated my computer and updated my firmware on my MIFI2200 card.
No go
Step 4-7 Called customer Support
NOPE.
Still waiting. I am paying for a service that is not providing. My entire family was with Alltel and is now with Sprint. I just keep asking myself why am I still with Verizon when all we ever do is fight. I hate to admit it to the kids but I think it's time for a divorce from you if we can't get this issue resolved. Before upgrading to these devices I even asked store reps if irc programs would work and they assured me " OH YES! With these new upgrades things will be better than ever!"
I realize to some this seems like not a very big deal, but when I am paying for a service so that I can come home relax, maybe take a few art commisions while chatting on irc and all the sudden I either can't use it or can use it when I couldn't before it's amazingly frustrating. I have taken my computer over to other people's houses to see if turning my security all the way back up as well as my firewall made a difference, but on any provider OTHER than verizon I can connect just fine.
Tell me WHY Verizon. Tell me why you either can't fix this.. or won't fix this.
Security issues? That's my problem. If I want to connect to a DNS server based program that connects via different ports.. that should be MY decision. You should NOT get to make that choice for me.
It's amazing I went to the customer support for IRC and they told me that Verizon doesn't allow you to use IRC. I have checked NUMEROUS boards and discussion forums only to have them tell me that VERIZON does NOT allow you to use IRC. However when I talk to Verizon they say " No it must be you.. " Well I am not taking that excuse anymore. I've done my share of work on this problem. Now it's your turn. Sorry to be rude.. but I paid for the mIRC program, and take artwork commisions over it as well. I probably pay more for verizon's service than I would with sprint (so says the rest of the family).
Please give me some real answers and real tech support.
Thanks for any help.

I choose option 3. The moment I talk to them about anything more complicated than the bare basics of getting connected they tell me they will transfer me to " tech support." Very frustrating lol. I always wonder who I was on the phone with prior to that because it says Tech support but clearly there must be different levels of their support lines. Sometimes I get someone who will talk and work with me, but generally I get someone who says " Okay I have down your issue and I'll pass it along.." then they hang up. However I have been transferred twice in one sitting from "tech support" to Tech support. So I dunno. I think they don't have an answer and so they run me in circles.

Not receiving email and FB notifications with Verizon

I have the latest update on my Tour with Verizon. As of this morning, I am no longer receiving email or FB notifications. I have pulled the battery, confirmed my email settings via email set up, disconnected/reconnected the radio, and registered via the Host Routing Table.
What else is there to do?
Also, my track ball is still wonky at times.
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There is a current RIM email outage on all carriers across North America, persona BIS accounts only, at this point.
Other data such as BBMessenger, internet browsing are working, as is voice and SMS.
more:
http://www.blackberryforums.com/network-outages-powered-dataoutages-com/214057-rim-bis-outage-17-12-...
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Is there a better way to deal with Verizon and my DSL issues?

My family and I have been with Verizon for as long as we've had broadband internet. For the past 5 years or so the internet has been shaky at best. For the most part it works, but a coupe times a year it stops working all together or becomes VERY intermittent (and is usually working by the time I get finished sitting on hold and the test the technician runs shows no problems). Every time I have to wrestle with the "tech support" on the phone and listen to a recording tell me the same things over and over again that never fix my problems.
Every time my internet gets to this point, it requires a visit from a Verizon technician. Usually they go out into the neighborhood and find a length of cable and replace it. Usually that fixes my issues for a while, but I know it will happen again. It always happens again. It seems to me that the entire length of line that my internet runs through is old, and needs to be replaced. Instead of fixing the problem before it actually becomes a problem, Verizon continues to leave me and my family without service for periods of time.
Last week was the most recent time we dealt with this situation, which was fortunately short lived (Only all day Sunday, into Monday when the technician arrived). It's getting VERY tiring dealing with this situation over and over again, and it's getting offensive honestly. To hear the tech support person tell me that I will be charged $91 if the problem is found and is inside my house is ridiculous. I would understand if this was the first time this situation had occurred, or if I frequently reported non-issues. But no, I'm simply reporting the same issue that Verizon has failed to fix MANY times before.
Perhaps the most frustrating part of this, is that we've never been compensated for our lost service. Last year we lost service for an entire week. That's an entire week with no internet service at all. After we finally got it back, we spoke with the billing department and they told us that we would be credited for the week we lost service. At this point, we are yet to see any credit for the time we have been without the service we pay for. Perhaps we would have tried dealing with Verizon again to get our weeks credit, but attempting to contact someone in Verizon seems futile. Unless you're calling sales you end up sitting on hold for extended periods of time, only to be bounced from person to person until you get to someone that has no excuse not to pretend to help you.
Unless something changes, this is Verizon's last opportunity to keep our service. We have dealt with the loss of service followed by the insult of attempting to deal with Verizon's customer support for the last time. Next time it happens (and I'm sure there will be a next time) unless Verizon shows us that they are actually going to correct the problem, we will cancel our service and give our business to the competitor. This post is being written for a few reasons. I'm hoping that perhaps Verizon can give me a better way to contact someone locally when we have a problem (I would LOVE to speak with a regional manager, or even a local manager of some sort), or at least recognize that there is a problem that will end up costing them money.
Thank you,
A long time customer.

I've decided to give up the fight and go to another provider. I have work to do and having to wait at speeds slower than dial up is insane. At least with dial up I'd have some stability. I can't even run speedtest because it won't connect. At hotels, wi-fi, and hanging by blackberry the laptop works fine but to actually use dsl, nope. Multiple machines and multiple browsers - it's all the same worthless bandwidth.
If they won't give you fios then there is no reason to stay. They've been promising me the service is coming for the last 6 years. They could have run it here by now for the postage they've spent trying to get me to switch to it even though it isn't available. Waste, waste, waste ....

Best place to find a used iphone 4s to use with Verizon.....

My husband would like to upgrade his cell phone to a smart phone before our contract is up. Where is the best place to look for a used smartphone (either iphone 4s or Motorolla Razr) that can be used with Verizon? Also, does it need a sim card? Can I buy a sim card separately at a Verizon store? Any help will be greatly appreciated!!!

On the suggestion of a coworker (his kids are very irresponsible), I went to The Cell Phone Nerd on eBay.
8 months into my upgrade, my BlackBerry Z10 wasn't meeting my needs and I wanted an iPhone. Verizon was either going to charge me the full price to upgrade or have me add an extra line and data package.
I got the 4s Direct Buy on eBay. It was locked for Verizon Wireless. I called *228 to activate it and had no problems with my contract.
Let me know if you need more info.

How do I transfer my memos and passwords from my Verizon Blackberry Storm 2 to my VErizon Iphone 4S?

I purchased the new Iphone 4S and have successfully transferred my contacts list and setup my email account. I would like to transfer my memos from Memo Pad and my passwords from Password Keeper on my Verizon Blackberry Storm 2 to my new Verizon IPhone 4S. How do I transfer my memos and passwords from my Verizon Blackberry to my Verizon Iphone? Thanks.

Contacts are designed to be synced with a supported address book application on your computer, which is selected under the Info tab for your iPhone sync preferences with iTunes. Select the same under the Info tab for your iPad sync preferences with iTunes followed by a sync and the contacts in the supported address book application on your computer which are also available on your iPhone will be transferred to your iPad.
Photos in your iPhone's Camera Roll can and should be imported by your computer as with any other digital camera. After the photos are imported by your computer and placed in a designated folder or album on your computer, select this album or folder under the Photos tab for your iPad sync preferences with iTunes along with any other photos on your computer that you want transferred to your iPad followed by a sync.

Verizon Blackberry Curve to Verizon Samsung Alias 2 Not Recieving Texts?

My friend who owns a verizon blackberry curve can receive texts from my samsung alias 2, but when they respond, I can not get the texts. We have experienced this problem often and have been using the instant messenger to fix it, but it's not ideal for what we would like. This problem has happened over about a month now, and we attempt to check if it works daily. This only happens for text messeges. I can receive calls and picture messages from them. What would cause this issue? Also, we have contracts in the same area.

Which Blackberry Curve does your friend have? An issue has been discovered where customers with Blackberry Curve (8530) and BlackBerry Curve 3G (9330) devices, are unable to send SMS messages to 11 digit addresses. This issue will also occur when replying to previous message threads that contain 11 digit addresses even if the customer addresses the message to a 10 digit address. As a temporary solution, for the Blackberry user, you should address all SMS messages to 10 digit addresses. In addition, the customer should delete any message threads containing 11 digit addresses and compose new threads using 10 digit addresses. The issue is being investigated.

HT4528 My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished the RESTORE would fail c

My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished but the RESTORE would fail I had an error, could not access Apple server ( some server name I cant remember).
I have plenty of space available on the iphone,
8gb free,
ios version- 6.1.3 ( 10B329)
carrier - Verizon 14.0
Modem Firmware - 3.0.04
Can someone help.
I tried doing my backup restore on the same computer as I once did a year ago. and THis time I cant do the restore on the iphone.
computer osx is 10.5.8
itunes version 10.
I do not wish to go to ios 7 at this time.

Settings > General > Reset > Reset Network Settings.
Basic troubleshooting is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, contact the carrier to troubleshoot the network connectivity issues.

My misadventures with Verizon FIOS

FIOS recently became available to my building, a 125 apartment condo. A salesperson,{edited for privacy}and an accomplice, came to sign up new accounts and they had a field day. The only competition is Comcast and residents were eager to be free of their evil clutches. [management won't allow satellite, probably illegal.] The lobby was crowded with potential customers and I asked Sheridan to call me cuz I didn't have time to wait.
He called from his car phone and signed me up on his drive home! I told him my needs: least expensive and no frills TV to be used with TiVO (requiring a cable card) and fast internet, 25mb. He seemed unhappy that he couldn't sell me more but I knew what I wanted. He said he'd sign me up for the Spanish package, La Complexion, or something like that, because it was the only no frills package. I told him no hablo espanol, but that seemed to be no problem. Installation would be the upcoming Saturday.
Okay, I could go on endlessly here, but the installation date was completely botched by Sheridan, not to mention he didn't return calls or emails. ["I'm not just here to sell you the service, I'll always be here to help with any problems." Yes, he said that!
The installer came out the following Saturday even though Sheridan told me there was no way the installation could be done until further notice because there were issues with the wiring. It's a good thing I was home, well, maybe not.
Meanwhile, I never got any paperwork or an exact cost, only an estimate. The installer did a good job and got the job done in 2 hours. The first sign of a problem was when he asked which phone I wanted to hook up. Huh? I didn't ask for phone service. The installer said he didn't have access to what plan I had, which didn't seem to be an issue. Next sign of a problem was when I was able to get all the premium channels. Sheridan seemingly signed me up for a tad more than I asked for.
I called Verizon to figure out what was going on. Sales supervisor {edited for privacy} listened with seeming disbelief to my story, sympathized, empathized and apologized profusely, and said he would call back in 2 days. Stupid me believed him. I forgot I was dealing with Verizon. He couldn't access my records right then and there since my account was too new and not on the system. But he did determine I was signed up to the most expensive plan. It's now 7:30pm and no call from Nick. Meanwhile, I've had service 3 days and today, no TV. Tech support couldn't figure out what the problem is and they have to send out a technician.
Can I just say shades of Verizon DSL, the worst customer service nightmare I ever had! Fortunately, Comcast hasn't disconnected service yet and yes, I'm going back. I would have thrown out the FIOS modem and router by now but I left my own router at work thinking I was done with it and was going to give it away. Or maybe I'll keep the Verizon router, it's very nice and I deserve it. There really is truly something wrong with this company. I really wish an OTA antenna worked from my apartment, but I think, for now, it's back to the less evil Comcast.

to gsusser: "He called from his car phone and signed me up on his drive home!"
----I personally think cell phones are the worst invention. That scenario that you described is unfortunate. Personally, I would only sign up for services by calling the business number if I didn't have the time to wait for a rep in the lobby so then that way, everything can be documented instead of having miscommunication on someone's cell phone while that person is driving....just saying. Driving while speaking on a cell phone is so dangerous. I just don't think I would go along with signing up for services in that manner. In a way, it's understandable how everything got messed up given the way this sales person handled it because without a computer system right there for him to document your order and to create a record, it leaves too much room open for a "he said/she said" scenario and miscommunication about what you really want. It sounds to me like he was looking to make more sales by any means necessary, probably due to a sales quota that he was trying to meet.
At this point, before switching back, you could follow through with having a technician to come look at the problem since you have made it this far. It's only a suggestion and hopefully you could get a 4 hour time frame instead of an all day appointment for that.
I'm going to be sending a written complaint soon to Verizon's corporate office about some other issues I have had with their customer service.

Why would I stay with Verizon?

Hello,
I am just writing to get this on file how displeased I am with Verizon. I switched back to Verizon just over a year ago because of the service coverage Verizon provides. I will be leaving Verizon when my contract is up because of the poor quality equipment Verizon chooses to supply. My first phone was a LG Cosmos II, and it had several issues. The primary problem with the phone was it has a mind of its own and always shuts itself off. The first phone also found it interesting to delete all the information off the phone and take about ten minutes to reboot, it was warrantied. The second phone had the shut down issue also, so it was replaced. I'm not sure if I had three or four total, lost count, but you get the point. The phone was replaced with a Samsung Intensity III. The Samsung after being charged one morning was so hot you could have probably cooked your breakfast off it. It also quit receiving text messages at this point, so for kicks I removed the battery and put it back in, then turned on the phone. The phone booted up and I received about fifteen messages or so, one being a few weeks old. The other thing about this phone is it needed to be charged usually three times a day, so it spent more time on the charger then it did in my pocket. This phone has since been replaced. I would also like to add that I did pay out off pocket for a battery and back cover for this phone. The new phone arrives, I install the battery and charge it up, this phone will only hold a charge for tops of thirteen hours. I call Verizon and customer service is sure that a new battery will do the trick. The new battery comes in, I charge it up, and it still won't hold a charge. I call Verizon, they send out another phone. On one of my talks to Verizon about my Cantenna that works about ninety five percent, the tech feels I need a battery charger, so its new now too. I'm also informed that I would need to pay to have a service guy come out to work on something that's been glitchy since day one (home fusion).The system goes out randomly for five to fifteen minutes at a time. I have had several answers to this problem and the closest to getting it working was replacing the router. This helped out a ton, I was told the tech needs to be out when the service is acting up, and I would need to pay one hundred and fifty dollars because I did not purchase a service agreement. Sorry, not going pay to get something fixed that didn't work great to start with. Back to the phone. The new phone comes in and I put the battery in but decide not to activate it just in case. The new phone held what appeared to be a charge for twenty four hours. I activated the phone, and I am now charging the phone twice a day. So there is more then likely a programming issue. Called tech support they agree to a possible programming issue, decided there was not much more Verizon could do, may be i should contact Samsung or Verizon could contact them, but it might take some time for Samsung to get back with Verizon. I call Samsung, explain what's going on, they are willing to repair the device but I won't have a phone for five to seven business days, I would not call this acceptable . Called support, they inquire about me paying to upgrade to a smart phones, not interested in paying money to replace a phone that has not worked properly since day one (over a year) They moved me over to level two tech support, explained the issues, this tech decided to send another phone. Ok, I'm quite sure if three is not the charm four won't do much better, but we'll try.
So, here's what I figure
Probably more than eight hours on the phone with tech support.
Between the Home fusion and the phone six or seven trips to the post office.
X amount of missed or lost phone calls
Not sure about how many missed text messages
Paid for a battery and back cover for the Samsung to replace a crappy LG
an offer to pay to upgrade to a phone that would have been free when I switched to Verizon. Not to mention I paid a few bucks out of pocket to get the first LG. I think it was eighty dollars but there was a rebate.
There were a few smart phones for free.
It also sounded like I might be extending my contract, that was the feeling I was getting.
I would be better off buying a used phone off Ebay just to limp through my contract.
I didn't even mention my wife's phone has been acting goofy but she is afraid she will end up with a phone like mine.
So after more then a year with Verizon and not having a reliable phone I should even think about paying to make something work that should have from day one?
All I wanted at this point was to send an email and Verizon wants me to put up with more on the phone or send a snail mail.
There are enough providers out their that when my contract is up I will look for a more reliable service.

I say this kindly but please learn how to paragraph when posting to message boards. Makes it so much easier for people to read. If you are not happy with a company that is what you should do is find another one that suites your needs. Also any verizon branded phone will work so you can see if family or friends have one laying around you can borrow until your phone is fixed. I have 3 basic phones here in case one of ours breaks. When my husbands phone was on the way out last year I bought him a used one for $10 that has worked fine all this time. Mary

What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn't decide what she wanted so s

What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
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I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

Troublesho​oting with Verizon Blackberry

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Troubleshooting with Verizon Blackberry